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305,335 members
189,617 posts
  • New
    JulioA
    Newcomer - Level 1
    2022-07-30
    I have a Bugera Veyron with a hybrid preamp. It comes from the factory with 12ax7a tubes. I put some 12ax7wa on it and messed it up. I put the factory tubes back on and it sounds low and somewhat distorted.
    
    DO YOU KNOW OF A TECHNICIAN THAT CAN FIX IT?
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    0 12
    • JulioA
      ChrisEdwards1 Hi JulioA, if you have not yet done so can you please submit a service request ticket via the support tab at the top of the page and someone from the service team will be able to advise you further.
      • Jul 30
  • New
    Meerkat2022
    Newcomer - Level 1
    2022-05-03

    Hi there! I bought a 1990 infinium new a few months ago. 

    Still has the factory tubes. Today after half hour of use, in red channel output lost all bass and gain. The sound was really bad and thin. Immediately i checked the green channel, and with the gain at 5 and volume at 7 it was super quiet. 

    All infinium LEDs are off so i guess I don't have any power tubes broken. Is there something wrong with the preamp tubes?

     

    What are my options here? Thanks

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    0 12
    • Meerkat2022
      Nigel67 Hi Meerkat2022. Please submit a technical support ticket and we will be able to help you further and if the unit is found to be faulty, advise you about getting the unit repaired as if you purchased it brand new just a few months ago it should still be under warranty. To submit a ticket, this can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab. Many thanks
      • May 3
    • Meerkat2022
      DroneShotFPV My 1990 Infinium(bought off Amazon) did the same sort of thing. I got decent sound / volume, but it was NOWHERE near what a 100 watt Tube amp should be.. I have owned several, and know for a fact that it wasn't even a 3rd of the other 100 watt amps I have owned or played were.. So.... naturally I did what I always do, troubleshoot... I discovered that my tubes needed to be reseated. I pulled ALL my Valves out, and gently put them all back, 1 at a time, verifying perfect seating of the valves. Once I was done, I cranked her up, tried again, and nearly went completely deaf... I suggest trying the same thing IF you are comfortable pulling your Valves / Tubes out and re-installing them.
      • Jul 26
  • New
    OverDrive2020
    Newcomer - Level 1
    2022-01-07

    Hello, I have a new Bugera PS1 Attenuator. Everything works fine and as intended except the emulated out. When connected , it makes a polyphonic noise and the XLR jack sits looses in the fitting. Anybody else experiencing that from theirs?

    0 10
  • New
    PhatBa55
    Newcomer - Level 1
    2022-06-25

    I've owned by Veyron since 2017 and up until last night it's been amazing.  I fired up the amp to start practicing for church this coming weekend and there was no sound output.  Checked with 2 basses, multiple instrument cables, headphones there's zero output from the instrument.  Successfully tested output from the FX Return so the cables/basses are all good so it's either something with the instrument jack itself or something in the preamp?  It's so strange as for the last year the amp hasn't left my house or even moved.  Has anyone had this experience and were you able to resolve it?

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    0 10
  • New
    Mickrat
    Newcomer - Level 1
    2022-06-17

    Hi we’re can I purchase a bugera BXD15A I can’t find any one with them in stock

    0 5
  • New
    mckaynj1
    Newcomer - Level 1
    2022-09-09

    Can I determine when my V22 was made via the serial number?

    0 5
    • mckaynj1
      ChrisEdwards1 Hi mckaynj1, yes it is possible to use the serial number to determine the date of manufacture. The first 4 numerical digits will be the date code, in this instance 1401. The first 2 numbers will represent the year of manufacture and the remaining two the month of manufacture. With this in mind your V22 would have been made in January of 2014.
      • Sep 9
  • New
    progodelic
    Contributor - Level 1
    2022-11-08

    T5 Infinium amp Mains light starts blinking about 90 sec after turning on power. It's not connected to headphones or speakers so cannot determine if there is no audio or not yet.

    Any suggestions? does it need to be repaired?

    0 3
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