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249,437 members
126,444 posts
  • jspooner
    Contributor - Level 2
    2019-12-17

    I have a tri rec that's 4 months old it's under the 3-year warranty they say they'll call me back in one business day I have not heard back from them in the week. What's going on I need my amp fixed. You pay $650 for something that's not going to work

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    0 110
  • Scavenger
    Contributor - Level 1
    2020-03-29

    Hi I need an help how can  disassemble the front panel of the head and the one behind to change valves? 

    0 107
  • jspooner
    Contributor - Level 2
    2019-12-31

    How long does it take for the company to fix your amp when it's under warranty? I sent mine off they have received it. So I'm just wondering?

    0 106
  • Easye38
    Contributor - Level 1
    2020-03-07

    Hello

    New to the Tribe and looking for some help locating replacment power switch mother board for my 6160. 

    There are part numbers on the board as follows:

    PSU6

    PCB722080REVD

    AF0906

    E228731 3CEM

    It is a 120v input(US)

    Any help will be appreciated. 

    Cheers

    Enoch

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    0 106
    • Easye38
      RexBeckett

      @Easye38 


      Hello Enoch, welcome to the community.


       


      I suggest that you raise a Care ticket for Spare Parts explaining your requirements. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Also make sure that you fill-in every required field on the Care form.

      • March 6, 2020
  • Fhuels
    Contributor - Level 1
    2020-09-02

    I own a Bugera T5 Infinium amp and I use my amp several times a week. Yesterday I powered up and after about 30 seconds the jewel light began flashing and the the tube monitor light on the back lit. I have two power and two preamp tubes so I swapped out preamp tube 1 with preamp tube 2, no change. I then swapped out power tube 1 with power tube 2, no change. I then swapped out preamp tube 2 with preamp tube 1, still no change. This seems to confirm the issue is not the tubes. If I set the output to 5 watt, turn volume and gain to 10 and engage the phat button I can hear the amp is sending a signal to the speaker cabinet, and it sounds fairly normal, just at a vey much reduced output level. This is true for both speaker cabinet and headphones out. Any advise, tricks, reset options, ... is greatly appreciated!

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    • Fhuels
      JasonB81 Hey Fred - The amp MAY require service -please go to the support tab at the top of the page and submit a ticket to the support team. One of my colleagues will then be able to get back to you.
      • September 14, 2020
    • Fhuels
      Fhuels Hello Jason. I have contacted support and have shipped my amp to the service center for repairs. Thank you for your response.
      • September 14, 2020
  • New
    Ws6air
    Newcomer - Level 1
    2020-11-27

    Anybody by chance have the schematics for the 1960 infinium / need for repair shop to start working on it / will keep confidential 

     

    thanks 

    marc 

    0 99
  • New
    ChaseMcClendon
    Newcomer - Level 1
    2020-11-30

    Hello,

     

    My Bugera T5 Infinium, which I have owned for about a year, has recently started malfunctioning. Specifically; the reverb section shifts between the setting on the potentiometer (which is currently set to 0) to full on (10).

    Is there anyway I can fix this, send this in for repairs, or is this untit still under a factory warranty?

    Thanks for any help, and have a great day!

     

    ~ Chase

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  • yzfsergio
    Newcomer - Level 1
    2020-07-02
    BXD15 BXD15A I would like to know the difference between those two models and how it is possible that they give 1000w of power if the speaker is 250w.
    0 98
  • New
    seal20
    Newcomer - Level 1
    2021-02-15

    Hello,
    Interested to buy the Bugera AC60 amplifier but before I would be glad if you could recommand me a protection cover for this AC60 model and also a portable power supply solution to use it with battery system. (internal adaptation or external solution)

    Thanks for your comments and replies,

    Regards

    Seal20

    https://booking.virtual-presence.net

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    0 97
    • seal20
      Dale_M Hi seal20 looking at our PC range it appears we do not produce a cover for this model I am afraid. Also we cannot recommend 3rd party portable power units.
      • Feb 16
      • Bugera AC60 cover protection and power supply system (battery)
        seal20 ok, thank you Dale_M for your reply. Best regards, Seal20
        • Feb 16
      • Bugera AC60 cover protection and power supply system (battery)
        Dani84 Привет.У меня комбоуселитель bugera 333 infinium. Перестал функционировать fuswich. Работает только при включенном Fx Loop. Отдал в мастерскую на ремонт там мастер попросил у меня схему этого комбоуселителя. Можете ли вы мне отправить схему комбоуселителя?Или подсказать как устранить эту неисправность?
        • Feb 23
  • Jonjonjon
    Newcomer - Level 1
    2020-06-23
    Greetings, i’m an electronics technician and a musician as hobby, a friend gave me a 333xl 120 watts head, no head cab nor front and back grille, is there a way to get those parts? Thanks.
    0 96
    • Jonjonjon
      AlexLane Could you please put in a support ticket using the link at the top of the page, thanks!
      • June 23, 2020
      • Bugera 333xl repair
        Jonjonjon Ticket number CAS-113841-K4Z7X3
        • June 23, 2020
    • Jonjonjon
      Jonjonjon Ticket number CAS-113841-K4Z7X3
      • June 23, 2020
      • Bugera 333xl repair
        AlexLane Hi Juan, this will be looked at by the relevant team ASAP. Due to recent Covid-19 issues it may ta,ke a little longer to get to you than normal, but rest assured the team will answer you ASAP!
        • June 24, 2020
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