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  • RichardPenrose
    Contributor - Level 2
    2020-07-10
    Hi, I found out this week from Klark Teknik that the KT-2a has been discontinued!! I'm quite shocked to hear this as it's a fairly new product and is extremely popular. When I was looking to buy mine, they kept selling out in the stores so quickly! !? I even know a UK studio that is working with major international jazz artistes who have recently added a couple to their studio along with the KT-76 and EQP-KT and they told me the KT-2a is the standout best of the Klark clones (whilst the others are still very good). In fact, the producer said that after he upgraded the optocell in his KT-2a to the Kenetek T4b, it sounded at least as good as the comp in his UA LA610 and possibly even nicer! I wonder why Klark Teknik have suddenly discontinued the KT-2a!!????
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    0 2,277
    • RichardPenrose
      DaveMorrison I think it's a rename. Now they have a 2A-KT. Both are listed on the website. Identical except for the name.
      • July 10, 2020
    • RichardPenrose
      RichardPenrose Ah well that would make sense. I couldn’t imagine why Klark Teknik would discontinue the KT-2a compressor altogether as it is so successful!
      • July 12, 2020
  • New
    landhofilms
    Newcomer - Level 1
    2021-04-16

    Hi - I'm having the same trouble described in other posts, but none of the solutions has worked for me. I'm trying to integrate a Midas M32R into my Windows 10 PC through the KT USB card, with no luck. The card shows right up on my Macs, so it's not the card or its physical installation.

     

    I'm getting the Code 10 error, and when I dig into the drivers I see that there's a second Microsoft driver attached to the device, and I think that's the problem. It doesn't matter whether I install the latest 4.59 driver or the 4.11 (these are the only options - no other legacy drivers on the site anymore). The installation goes fine, but the device won't work. I've uninstalled the device, restarted, reinstalled, unplugged the USB to let the computer re-populate the driver, etc.

     

    The second driver is a Microsoft generic USB 2.0 driver, v.10. Do I need to somehow uninstall that one entirely, or will that mess up something else? I don't know how to do that anyway. I'd migrate to Linux, but I need to use this with vMix, which is Windows only. Anyone have any suggestions?

     

    Thanks,

    Dave

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    0 1,152
    • landhofilms
      GaryHiggins There is a difference between the regular USB driver the Live USB, so if you have the DN32 Live version with the SD card sound card (your thread says Live) you could be using the wrong driver. X32 downloads for software/usb drivers lists all of them if Midas does not, check off "show all versions" The X32 version counterparts will work on the M32 if you can't find them at Midas
      • April 17, 2021
    • landhofilms
      landhofilms

      Hi Gary - I think you're right that I was installing the standard DN32 driver, but just now when I installed the LIVE driver I got the same result. The driver returns a code 10 after several reboots and re-plugs. The DN32-LIVE appears under "Devices and Printers" but does not appear under "Manage Audio Devices," I suspect because the driver isn't actually working. Thanks

      • April 17, 2021
      • DN32-Live Windows Driver Issue
        GaryHiggins Besides what David suggests which is good advice, uninstall all of the drivers again. Start over with the usb cable unplugged until the correct time at the end to plug it in.
        • April 17, 2021
    • landhofilms
      DavidKnighton Hello landofilms,
      One other thing to check would be the firmware for the DN32 LIVE card. If you go to the DN32 LIVE webpage on the klarkteknik website, you can download firmware A12. It runs similar to a normal console firmware update. Not sure this is going to help too much though, cuz it seems like your issue is Windows related.
      • April 17, 2021
    • landhofilms
      landhofilms

      Thanks, both of you. None of this is working. And yes, my firmware is A12 on the card.

      Just to make sure I’m understanding Windows properly… I can’t remove a driver without the device being connected, because the drivers disappear from Device Manager. So I’m connecting the mixer, removing the drivers, disconnecting, reinstalling the LIVE drivers, restarting, then re-connecting the mixer. Is there anything I’m not understanding?

      I'm willing to spend the money to just go with a Dante network, except that all the cards are backordered for months. So I literally have a great console in my production studio that can't talk to anything but analog.

      I appreciate the help.

      • April 17, 2021
  • alexmixing
    Newcomer - Level 1
    2020-09-12

    I purchased kt2a last year. I like this product. but i bought new tube's and kenetek t4b. how do i calibrate gain reduction? Thank you very much.

    0 941
    • alexmixing
      alexmixing what resistor do you need to adjust? I have instructions for la2a but they are not similar inside. Thank you so much
      • September 12, 2020
      • Kt2a calibration.
        PedroRodrigues Hi Alexey, unfortunately we do not provide any information for self-repair to end users, never the less I can leave a photo with the correct positions of the vacuum tubes that will assist you on that stage of the process. and also the meter calibration process, to perform that you should following these steps:
        Disconnect any audio cables from the rear panel, then turn the unit on
        Select ‘Reduction’ on the Meter Select knob
        Adjust the calibration knob until the meter reads 0 dB
        Still we recommend contacting one of our partners to request assistance, please follow the link below to contact the partner that is closer to your location:
        https://www.klarkteknik.com/buy.html
        • October 2, 2020
      • Kt2a calibration.
        alexmixing Good afternoon, Rodriguez. this photo is not kt2a. And at the expense of information. I have a kt76 and had problems with it. a Musictribe support send me scheme last summer and I found the problem. now everything works great. It was for business. Do you have information that this is the same circuit as the LA 2A? I want to get the most out of this device. Thanks.
        • 1
        • ·
        • October 4, 2020
      • Kt2a calibration.
        PedroRodrigues Hi Alexey the photo sent is from a Kt2a I requested one of the service guys to take a pic just to send you. In regard to the LA 2A , unfortunately it is the same situation we do not provide any schematics for any products. Thank you
        • November 30, 2020
  • New
    jbsounds
    Newcomer - Level 2
    2020-12-01

    Hey All,

    We have a Pro2 at FOH with a DL251 on stage, I'm looking at two paths right now that I'd like to take:

    1. Dante. I'm looking to add a DN9650 with a KTDante64 card so that we can start our way down that road.
    2. Personal Monitor Mixer System. I'm a Midas fanboy for a long time now, so when I saw the DP48s I got really excited until I saw that they were 48k. The Pro series consoles are 96k, so there has to be some sort of sample rate conversion to make it work.

    I know that I could go with an Aviom personal monitor mixing system, especially with the introduction of Dante, but I do like everything about the DP48 so much more than the Aviom systems. We could go Aviom, but I think I would have to go with a D800+Dante input module because the D400 (to my understanding) is 48k...same problem as the DP48s.

    But with the addition of the DN9650, would I be able to run two AES50 lines between this and the Pro2 and then use the AES50 3 port to send a 48k AES50 signal to the HUB4 for the DP48s?

    I'll take any feedback on any of the matters mentioned? What would you do for personal monitor mixing system to integrate with a Midas Pro2? We will be using it for orchestra pits during musicals and big band jazz performances mostly.

    Thanks.

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    0 863
    • jbsounds
      Nigel67 Hi Joe, unfortunately there is a little more to this than you have mentioned above. The DN9650 with Dante, is literally just that, AES50 to Dante conversion. There is no separate AES50 port running at 48K to plug your DP48 or HUB into, which means that you will need to add another DN9650 with a KT-AES50 (converts to 48K) card in it, but to get 48 channels of audio for your DP48, you will need 2 additional AES50 ports (24 channels a port at 96K) on the PRO2. Along with your 3 x DL251 AES50 ports, this means you will require 7 x AES50 ports on the PRO2, or 6 if you can get away with only using 24 channels of audio on your DP48. I cannot think of any other way of doing what you require. Are you recording at 48 or 96K through the Dante? If 48K, the secondary port on the Dante acts as a redundant. What if you then had an M32C with Dante card connected to this and then with direct patching you could come out of the AES50 at 48K to your HUB/DP48. I do not think that the delay would be to bad, but obviously you have the extra cost of the M32C added in. I will ask one of our Solutions Team if he agrees with my theory here or has any further suggestions.
      • December 2, 2020
    • jbsounds
      LisaHopper

      @jbsounds, did you ever figure this out? I have the exact same scenario and would like to get it hooked up! Can you please let me know what you ended up needing to do to make it work? Thanks!! Or @Nigel67, do you have any solution?

      • October 26, 2021
  • gtcode
    Contributor - Level 2
    2019-07-17
    Hi, the DN9630 is an AES50 <-> USB interface and this is the closest forum I could find. Does this device really only support 48k and 96k? Doesn't support 44.1 nor 88.2?
    0 618
    • gtcode
      gtcode Answering my own question here - no, it does not support 44.1 -- only 48/96
      • July 17, 2019
    • gtcode
      ChaseMcKnight

      Hi @gtcode 


      Yes, only 96kHz / 48 kHz. The idea behind the DN9630 was to be a lower-cost recording/playback option mainly geared towards our Midas PRO Series users. Prior to the DN9630, users would need to incorportate a Klark Teknik DN9650 w/ Dante or KT-USB card options (or third-party RPM Dynamics interfaces), which are quite expensive if you're simply looking to track shows or use for virtual sound check. 

      The 48kHz option further add to the market for our M/X32 users -- as most people are using the 48kHz sample rate. Further, many of our 'Blue' DL15x, DL25x, DL231 Stageboxes only operate at 96/48 kHz so this is in line with those product ranges. 

      • July 19, 2019
    • gtcode
      gtcode Thanks for your honesty here, However, in responding, you've implied that "it would cost too much to support 44.1k" and "(basically) nobody uses it anyway". Yet, the M32 supports 44.1k, and people do use 44.1k. The DN9630 should have been designed accordingly.
      • July 19, 2019
    • gtcode
      ChaseMcKnight

      Hi @gtcode 

      Apologies, it really wasn't meant to be implied that way. Nearly all AES50 peripherals relating to PRO Series only 96kHz and 48kHz, such as the DN9680, DN9650, DN9620, DN9610, All 'Blue' I/O boxes, and lastly the DN9630. For M/X32 users, I think the majority of applications where a DN9630 would be used would be in the DN32-USB card is replaced with somethng like the DN32-DANTE card -- and typically users set the sample rate to 48kHz. 

      Although it sounds like you were looking for a 44.1kHz solution and in that case, I understand your frustration. 

      • July 19, 2019
    • gtcode
      Dale_M We have an article on this as it gets asked from time to time, https://musictribecommunity.powerappsportals.com/en-us/knowledgebase/article/KA-01573
      • June 24, 2020
  • Bradadams
    Newcomer - Level 1
    2020-10-04

    Is it possible to purchase a new V2  processor/ bluetooth interface to install in older V1, We have a new V2 on order and what to use them as a pair. We have lost the app connectivity and have no way to update firmware, thouht this might  be our only fix.

    Cheers regards brad

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    0 616
    • Bradadams
      DavidKnighton Hello Brad Auld,
      The components between the two versions are not cross compatible. This would technically void your warranty as well, because it's not a modification we offer.
      • October 7, 2020
    • Bradadams
      Bradadams Thanks David so under warranty how do I get the ip2000 v1 to work properly as it no longer connects to control app and needs firmware upgrade . Your help in this would be appreciated.
      • October 7, 2020
      • Ip2000v1 to v2 retroetrofit upgrade (turbosound)
        DavidKnighton Hi Brad,
        The V1 systems don't support firmware upgrades at all. Only the V2 systems support firmware upgrades. Can you tell me whether you're using Android or Apple device? First thing you need to do is establish whether the speaker connects via Bluetooth. The app 'should' connect as long as the bluetooth function is working. You may want to try a different device, maybe from a friend or colleague just for the sake of testing.
        • October 8, 2020
  • NASservice
    Contributor - Level 1
    2019-10-08

    Hi all,

    We have forgotten the password for one of our DM8000's, is there any way to do a hard reset or recover the credentials somehow?

    1 537
    • NASservice
      Distinctap

      Following ?

      • October 8, 2019
    • NASservice
      DavidBradshaw

      There is a way to access a locked DM8000- I'll contact your guys directly to share.

      • November 27, 2019
    • NASservice
      todd_lewis

      David,


      I am not able to connect to the DM8000 at all. Can you contact me?

      • May 18, 2020
    • NASservice
      RexBeckett


      @todd_lewis wrote:


      David,


      I am not able to connect to the DM8000 at all. Can you contact me?





      @todd_lewis 


      Hello Todd, welcome to the community.


       


      Your post may not be noticed by anybody who can help. I suggest that you raise a Care ticket for Technical Support explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • May 18, 2020
    • NASservice
      todd_lewis

      Thanks. I finally got connected to the box. However, it has a very old version of firmware on it. I need v1.5 of the DM software. Does anyone happen to have that file?

      • May 18, 2020
  • AWhite
    Contributor - Level 2
    2019-11-24

    I want to run 8 channels out from ableton, using the DN9630, through aes50 into my x32, and routed to my aux ins 1-8. Can that be done with this device, and how to I set up the routing with this? 

    1 507
    • AWhite
      DaveMorrison

      Hi @AWhite 


      To send 8 channels of 48k audio from Ableton to the X32, send the channels you want from Ableton on separate USB channels (eg. 1-8). Assuming you send USB 1-8, you'll want to assign AES50 (A or B) channels 1-8 to eight input channels. This would be the routing: Routing:Inputs: Channels. For example, you could put those 8 channels on X32 channels 25-32.Screen Shot 2019-11-24 at 5.50.28 PM.png


      Of course, you could alternately put them on 1-8, 9-16, or 17-24.  The DN9630 will sync to the X32 through AES50 and Ableton will sync to the DN9630.

      • November 24, 2019
    • AWhite
      AWhite

      Is there an option to route them to 33-40 (aux ins) Maybe that's what you are showing in the image, but would I thin loose 8 ins on the 1-32?

      • November 24, 2019
    • AWhite
      DaveMorrison

      @AWhite 


      You can remap those the Aux inputs but Aux In remap is limited to 6 channels. That's why I didn't mention it.

      • November 24, 2019
  • DavidBradshaw
    Solution Leader
    2019-06-06

    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page.

    DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge.

    Check the downloads here:

    https://www.klarkteknik.com//Categories/Klarkteknik/Signal-Processors/Matrix/DM8000/p/P0B17/Downloads#googtrans(en|en)

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    1 506
  • Raato666
    Contributor - Level 1
    2020-05-21

    Need Help

    First, can't update  DN32-WSG firmware true Soungrid studio. In Multirack it finds soundgrid as a audio device and I can choose channels put audio does not go trough. In mixer routing is in Card, local and in input it is Card. Console have a latest firmaware. All the waves apps are updated.

     

    Screenshot 2020-05-18 at 14.13.48.png
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    0 495
    • Raato666
      Nigel67

      Hi @Raato666 ,


      Please could you advise how you are connecting to the DN32-WSG from your MAC?  What is the OS version.  Looking at your picture, it appears that you are using a USB device possibly.  Maybe a USB to LAN Port converter?  Did you run Waves Central and install and activate, and then Soundgrid Studio which installs the latest software.  Can you take a look at the excellent video below as see if you have missed a step.  It also shows how to patch the X32.  What are the LEDs doing around the RJ45 connector on the card.  They should be lit or flashing.  Do you have a Windows computer by any chance or an older MAC with a lan pot built in that you can test the set up?  In the top right hand corner of the X32, where it shows devices connected, are there two small green boxes one above the other.  The top box showing that the clock is good and the bottom showing the waves connection is good?  If neither of those are green then you have a connection issue. Unfortunately if it is a problem with computer / software set up, then you will need to contact Waves Support.  Did you also put in a support ticket to us as I answered a very similar question earlier this morning?


      https://www.youtube.com/watch?v=HXsU-4BRadU&t=245s


      There are also a number of other videos by the same person regarding the waves card which may be worth taking a look at as they also include how to patch audio.

      • May 21, 2020
    • Raato666
      Raato666

      Hi Nigel67



       


      I did everything what video say until updating that card


       


      I use usb-lan adapter, it’s a brand new and support 1Gb speed. Cable is 3m cat6.


       


      Heres ome images that I tookScreenshot 2020-05-18 at 14.11.52.pngScreenshot 2020-05-18 at 14.12.13.pngScreenshot 2020-05-18 at 14.13.31.pngScreenshot 2020-05-18 at 14.13.40.pngScreenshot 2020-05-18 at 14.13.48.pngScreenshot 2020-05-22 at 14.23.44.pngScreenshot 2020-05-29 at 16.01.59.pngScreenshot 2020-05-29 at 16.04.50.pngScreenshot 2020-06-04 at 14.22.09.pngScreenshot 2020-06-04 at 14.26.14.pngScreenshot 2020-06-04 at 14.48.08.png
      • June 3, 2020
    • Raato666
      Raato666

      I activate card on web site but in Waves Central, my product it doesn’t show. I have installed it to my MacBook.


      And in waves central I search the card it shows installed not activated. In first time that I installed the  DN32-WSG card in waves central it didn’t give me a option to activate also. 
      • June 3, 2020
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