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  • gtcode
    Contributor - Level 2
    2019-07-17
    Hi, the DN9630 is an AES50 <-> USB interface and this is the closest forum I could find. Does this device really only support 48k and 96k? Doesn't support 44.1 nor 88.2?
    0 439
    • gtcode
      gtcode Answering my own question here - no, it does not support 44.1 -- only 48/96
      • July 17, 2019
    • gtcode
      ChaseMcKnight

      Hi @gtcode 


      Yes, only 96kHz / 48 kHz. The idea behind the DN9630 was to be a lower-cost recording/playback option mainly geared towards our Midas PRO Series users. Prior to the DN9630, users would need to incorportate a Klark Teknik DN9650 w/ Dante or KT-USB card options (or third-party RPM Dynamics interfaces), which are quite expensive if you're simply looking to track shows or use for virtual sound check. 

      The 48kHz option further add to the market for our M/X32 users -- as most people are using the 48kHz sample rate. Further, many of our 'Blue' DL15x, DL25x, DL231 Stageboxes only operate at 96/48 kHz so this is in line with those product ranges. 

      • July 19, 2019
    • gtcode
      gtcode Thanks for your honesty here, However, in responding, you've implied that "it would cost too much to support 44.1k" and "(basically) nobody uses it anyway". Yet, the M32 supports 44.1k, and people do use 44.1k. The DN9630 should have been designed accordingly.
      • July 19, 2019
    • gtcode
      ChaseMcKnight

      Hi @gtcode 

      Apologies, it really wasn't meant to be implied that way. Nearly all AES50 peripherals relating to PRO Series only 96kHz and 48kHz, such as the DN9680, DN9650, DN9620, DN9610, All 'Blue' I/O boxes, and lastly the DN9630. For M/X32 users, I think the majority of applications where a DN9630 would be used would be in the DN32-USB card is replaced with somethng like the DN32-DANTE card -- and typically users set the sample rate to 48kHz. 

      Although it sounds like you were looking for a 44.1kHz solution and in that case, I understand your frustration. 

      • July 19, 2019
    • gtcode
      Dale_M We have an article on this as it gets asked from time to time, https://musictribecommunity.powerappsportals.com/en-us/knowledgebase/article/KA-01573
      • June 24, 2020
  • DavidBradshaw
    Solution Leader
    2019-06-06

    Klark Teknik DM DESIGNER 3.1 and DM KONTROL 3.1 are now available for download, via the downloads section on the DM8000 product page.

    DM KONTROL offers PC based customised control page creation and operation of a DM8000 DSP across an ethernet network, when deployed with the new DM801 serial to ethernet bridge.

    Check the downloads here:

    https://www.klarkteknik.com//Categories/Klarkteknik/Signal-Processors/Matrix/DM8000/p/P0B17/Downloads#googtrans(en|en)

    read more...
    1 425
  • NASservice
    Contributor - Level 1
    2019-10-08

    Hi all,

    We have forgotten the password for one of our DM8000's, is there any way to do a hard reset or recover the credentials somehow?

    1 398
    • NASservice
      Distinctap

      Following ?

      • October 8, 2019
    • NASservice
      DavidBradshaw

      There is a way to access a locked DM8000- I'll contact your guys directly to share.

      • November 27, 2019
    • NASservice
      todd_lewis

      David,


      I am not able to connect to the DM8000 at all. Can you contact me?

      • May 18, 2020
    • NASservice
      RexBeckett


      @todd_lewis wrote:


      David,


      I am not able to connect to the DM8000 at all. Can you contact me?





      @todd_lewis 


      Hello Todd, welcome to the community.


       


      Your post may not be noticed by anybody who can help. I suggest that you raise a Care ticket for Technical Support explaining your problem. This is done by clicking on Support at the top of the page and then clicking the Create a Care Ticket button. This is only possible if you have completed all the required fields in your profile. Make sure that you fill-in every required field on the Care form.

      • May 18, 2020
    • NASservice
      todd_lewis

      Thanks. I finally got connected to the box. However, it has a very old version of firmware on it. I need v1.5 of the DM software. Does anyone happen to have that file?

      • May 18, 2020
  • Emadson
    Triber Contributor
    2019-05-29

    DM8000 Design 2.9.1 Software and Firmware available for download

    DM8000 Software and Firmware Downloads

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    0 392
  • petermciver
    Contributor - Level 1
    2019-08-19

    Hello-

    I’m using a DM8000 for a DSP Control in a theater install.  I have a fleet to f turbosound speakers all fed audio over Ultranet.  I plan on coming off a X32 into the DM8000 and then out to a P16D.  The fire alarm company has installed a smart relay with a set of N/C contacts that open in an active alarm state.  I’d like to use the GPIO terminals to trigger a ganged mute for all of the ultranet channels.  

    Heres where I need some help.  I’m not sure of all the settings and the wiring terminals that I need to connect to make it work.

    I submitted a trouble ticket weeks ago and never heard back from Klark Teknik.  Anyone have suggestions?

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    0 376
    • petermciver
      Paul_Vannatto

      Hi Peter @petermciver,


      Welcome to the forum. I'm not experienced with DM8000 so I had a look at the manual. From what I can see, the GPIO can only control volume (page 55). In order to externally control mutes or gang mutes, it needs to be done via RS232 (page 43). One way to create an RS232 interface with GPIO (connected to the smart relay) is with an arduino or Raspberry Pi and an RS232 shield.


       

      • August 19, 2019
    • petermciver
      DavidBradshaw

      Hi Peter


      You can connect a NC/NO contact to any of the GPIO pins. In DM Designer add a 'GPIO Select' object to the design and nominate that to be connected to whichever GPIO pin you physically connect the NC/NO contact to. In DM Designer add a ganged mute to cover all the outputs and in parameters check the box to add a 'control input'. In DM Designer, connect the last output pin on the GPIO select for NC to the control input on the ganged mute. Load up the design and you are done. 

      • November 26, 2019
  • PieterLauwers
    Contributor - Level 2
    2019-11-30

    My hurdy gurdy has four magnetic pickups and a xlr connector per pickup.

    For the moment I play through a Behringer XR18, without any preamp.

    It works, but the gain has to be rather high. Using external effects this results in noise.

    Can I use something like the Klark Teknik CM- 2 as preamp to boost the signal before entering the mixer.

    Any other suggestion is welcome, I am a bit of a dummy concerning sound technique.

     

    thanks,

     

    Pieter

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    0 341
    • PieterLauwers
      DaveMorrison

      @PieterLauwers 


      Maybe. It depends on your setup. Where are you using external effect and what effects are they? The XR18 already has very good preamps. I suspect your are using effects before the the mixer and the type of effect and it's input and output requirements maybe the source of your problem.


      With a little more information, we can give you some advice.

      • November 30, 2019
    • PieterLauwers
      PieterLauwers

      Example:


      - used effect: EHX Big Muff


      - routing: instrument in, routed to aux, aux in effect, effect out plugged in mixer.


      So, since the effect is plugged in after the input, the problem is with the effect ( tried Boss Overdrive also) or with the gain settings.


      ( I definitely play a lot better then I am in setting the electronics up!)

      • November 30, 2019
    • PieterLauwers
      DaveMorrison

      @PieterLauwers 


      The way you have it setup makes sense for your apllication. The problem is a level and impedance mismatch between the mixer's line level output and the pedal's guitar level input.


      Even if you can get the level low enough, the impedance mismatch will mess with your tone. An line level to guitar level converter (also known as  re-amp) will solve that problem.


      Have you tried the mixer's built in Guitar Amp simulator and Tube Stage emulator. You can insert them in a (pair of) channel(s) to get very good amp simulation. Give it a try and see if you like it, or get a re-amp box.

      • November 30, 2019
    • PieterLauwers
      PieterLauwers

      I use the Tube Stage emulator as an effect on both melody strings.


      so, probably, I will need a reamp box.


      If I understand it right:


      - the effects I use are guitar effects, build for guitar impedance, not mixer line impedance


      - in order to fix noise problems with my outside effect string the mixer's line impedance has to be tempered, ergo the ReAmp.


      Did I say that right? (Still trying to understand the mystic ways of a mixer)


      Thanks!

      • November 30, 2019
    • PieterLauwers
      DaveMorrison

      @PieterLauwers 


      Impedance and really hot levels are the problems. The Radial ProRMP would be a very solid interface, It's got a sweet little transformer that will make your pedals happy. The are many other fine brands of course.


      As a bonus: After you record your parts, you can use your re-amp to manipulate your tracks after they are recorded,

      • November 30, 2019
  • RichardPenrose
    Contributor - Level 2
    2020-07-10
    Hi, I found out this week from Klark Teknik that the KT-2a has been discontinued!! I'm quite shocked to hear this as it's a fairly new product and is extremely popular. When I was looking to buy mine, they kept selling out in the stores so quickly! !? I even know a UK studio that is working with major international jazz artistes who have recently added a couple to their studio along with the KT-76 and EQP-KT and they told me the KT-2a is the standout best of the Klark clones (whilst the others are still very good). In fact, the producer said that after he upgraded the optocell in his KT-2a to the Kenetek T4b, it sounded at least as good as the comp in his UA LA610 and possibly even nicer! I wonder why Klark Teknik have suddenly discontinued the KT-2a!!????
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    0 304
    • RichardPenrose
      DaveMorrison I think it's a rename. Now they have a 2A-KT. Both are listed on the website. Identical except for the name.
      • July 10, 2020
    • RichardPenrose
      RichardPenrose Ah well that would make sense. I couldn’t imagine why Klark Teknik would discontinue the KT-2a compressor altogether as it is so successful!
      • July 12, 2020
  • jankoppe1
    Contributor - Level 3
    2020-01-01

    Hi there.

    Was just using the DN9650+KTDANTE64 for the first time in conjunction with a Behringer Wing to bridge it into a Dante network.

    Just a simple question, as I find it a bit confusing: I noticed that from each AES50 cable only the first 24 channels have been mapped to Dante. I did route additional channels on the Wing on the first AES50 output, but they just did not arrive in Dante. I could not find any "routing" or "patch" menu that would change this behaviour. System was running at 48 kHz all the way.

    Is this just a hard limitation of the KTDANTE64, or some weird behaviour with the new Wing? Did I miss some option to change that behaviour? Having to use two AES50 ports for the amount of channels that a single AES50 port could handle worked this time as we only had a DL32 attached on the console, thus, two free ports available. In the future I will definitely add a Dante AoIP module to my personal Wing though.

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    0 281
    • jankoppe1
      Roblof

      If you only get 24 channels then this suggests that the dn9650 operates at 96k.


       


      Are you using the dn9650 as the master clock and set to 48k. If not, then it is my understanding that it will up-sample to 96k.

      • January 2, 2020
    • jankoppe1
      jankoppe1

      Nope, all settings were at 48K, the AES clock was the master clock (coming from the wing, running at 48K).

      • January 3, 2020
    • jankoppe1
      colino_ltapl

      Hey,


      I am not sure if the KT9650 is natively 96k, but what i can do is i will check if 9652 is able to do this solution. 


      Meaning to say AES50 card and Dante card on 9652. 


      I am waiting for my AES50 card to arrive and i will try this out if it works ok? 


      Hope to share more and learn more with you guys. 


      Cheers! 


       

      • May 8, 2020
  • AWhite
    Contributor - Level 2
    2019-11-24

    I want to run 8 channels out from ableton, using the DN9630, through aes50 into my x32, and routed to my aux ins 1-8. Can that be done with this device, and how to I set up the routing with this? 

    1 273
    • AWhite
      DaveMorrison

      Hi @AWhite 


      To send 8 channels of 48k audio from Ableton to the X32, send the channels you want from Ableton on separate USB channels (eg. 1-8). Assuming you send USB 1-8, you'll want to assign AES50 (A or B) channels 1-8 to eight input channels. This would be the routing: Routing:Inputs: Channels. For example, you could put those 8 channels on X32 channels 25-32.Screen Shot 2019-11-24 at 5.50.28 PM.png


      Of course, you could alternately put them on 1-8, 9-16, or 17-24.  The DN9630 will sync to the X32 through AES50 and Ableton will sync to the DN9630.

      • November 24, 2019
    • AWhite
      AWhite

      Is there an option to route them to 33-40 (aux ins) Maybe that's what you are showing in the image, but would I thin loose 8 ins on the 1-32?

      • November 24, 2019
    • AWhite
      DaveMorrison

      @AWhite 


      You can remap those the Aux inputs but Aux In remap is limited to 6 channels. That's why I didn't mention it.

      • November 24, 2019
  • dexterbalite15
    Contributor - Level 1
    2019-06-27

    When you are using long LAN Cables connecting DM800 to a CP8000 there might be a stability problem in preset and volume have issue like Volume was going up and down or changing preset from 1 to 2 by itself, I solved this problem by adding a Capacitor with value 16Volts/100uF  to the connection of Ground and RVC out at the back of DM8000, Be sure connecting the negative side of the Capacitor to the ground terminal and Positive side of capacitor to RVC pin, I only reccomending this if you having the same problem like what I have experienced otherwise don't add if you don't need this. Also instead of using LAN Cable I recommend to use Belden audio signal (4wires) and there is no more voltage stability issue or faulty preset in this control panel(CP8000).timeline_20190628_101759.jpg

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