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103,555 posts
  • New
    CustomerServiceGroup
    Newcomer - Level 1
    2021-03-08

    Need to return one LAB GRUPPEN 4000W AMP W/4 FLEXIBLE OUTPUT CHANNELS/L Mfg Part #: D40-4L-US for credit but keep getting an automated email saying that I have to send it in for repair service.

    please assist

    read more...
    0 25
    • CustomerServiceGroup
      Nigel67 Hi. I will message my colleague in Service dealing with your case and ask him to advise why we will only repair the unit. I am afraid that only he knows the reason for this. The warranty policy is that a doa (credit) can only be claimed within 30 days of purchase by the customer. If it is over this, then the unit will be repaired and returned. As I mentioned, I do not know what the situation is here, but I will ask the colleague to explain this to you.
      • Mar 8
  • New
    Mouzika
    Newcomer - Level 1
    2021-03-08

    Bonjour 

    je viens d'acheter un PDX3000 et je voulais enregistrer mon achat pour bénéficier de la garantie de 10 ans. J'ai tout renseigné mais l'enregistrement ne se fait pas. Cordialement 

    0 21
    • Mouzika
      KyleJohnson Hello, Kyle here with Music Tribe. Did you receive a case number with your registration? Can you provide that number?
      • Mar 8
  • New
    johnaldrsn
    Newcomer - Level 1
    2021-04-03

    Hi there, first post here.

    I have a Lab Gruppen C20:8x and am getting no output from channel F. The CPL fault LED is constantly illuminated (orange) for that channel, also the VHF fault LED. This is irrespective of whether inputs/outputs are connected or not.

    Can anyone advise pls? Feel free to ask for further info. Thanks in adv,

    John

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    0 19
    • johnaldrsn
      DavidKnighton Hello johnaldrsn,
      This type of issue would warranty a service request ticket. Please click on SUPPORT at the top of the page and then scroll down to SERVICE REQUEST to stat your inquiry.
      • Apr 3
  • jdemille
    Newcomer - Level 1
    2020-08-02

    I have a E 4:2 and somehow lost the speaker output connectors does anyone know where to get these or have a part #?

    0 19
    • jdemille
      ChrisEdwards1 Hi jdemille, I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit.
      • August 2, 2020
  • New
    jazzed
    Newcomer - Level 1
    2021-04-09

    Hello,

    How do I get in touch with Labgruppen in order to apply for a job or get information about available jobs.

    Jazzed

    0 16
    • jazzed
      DavidKnighton Hello jazzed,
      At the top of the page, please click ABOUT and then JOIN US from the drop down menu. Continue clicking through to find available job listings.
      • Apr 9
  • New
    Lergei
    Newcomer - Level 1
    2021-04-27

    Hi! I'm new here and don't know if i'm writing to right place but i bought this nice old SS300B power amp and i need service manual for it, can someone help me?

    Mikko 

    0 14
    • Lergei
      Nigel67 Hi Mikko, I am sorry, but I do not recognise this amplifier. If we do have schematics, then unfortunately we are not permitted to distribute them. There was a LAB 300. Is this what you have?
      • Apr 27
  • New
    Gheorghe17
    Newcomer - Level 1
    2021-04-05

    Hello,

    just got a used Lab Gruppen IP450, love this amp but the face plate ha some scratches.I need a new one and I was wondering if I can still find this kind of spare part ?

    Thank you in advance and hope for your positive reply.

    GD

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    0 13
    • Gheorghe17
      Nigel67 Hi Gheorghe, Please contact our spares team and they will be able to advise you availability and pricing. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spares tab and submit a ticket. Many thanks
      • Apr 5
  • New
    rayauger02539
    Newcomer - Level 1
    2021-05-05

    e series 4.2 is there a knock down device to use 8 ohm speakers

    0 10
  • New
    vincent150678
    Newcomer - Level 1
    2021-04-27

    Hi.

    hope you are well.

    My need : I am a mixer for movies, building my own stage. I want to power 3 channels (3xLF 3xHF) of JBL 4670D (https://jblpro.com/en/site_elements/4670d-spec-sheet)

    and 8 channels of Top speakers (Atmos) DKAUDIO P12C (http://dkaudio.fr/fr/cinema/3d-immersif/plafond/p12-c)

    Rest of surrounds and LFE are self powered. I am also interested in Dante integration + FIR Processing through lake for at least the front channels.

     

    Thanks 

    read more...
    0 6
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