Hi, I got a Tannoy Arena Subwoofer from a friend for repair. I managed to get the amplifier board out of the magnificent(!) box and also got the power supply out. When on there’s 7.7V between CD- and CD+. If the amp isn’t in standby I assume that should be much more.
Things would get a lot easier from here if I got a service manual or schematics. Any hint will be appreciated! Tia Eduard. 
Power supply
Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...
@vincentmac wrote:
Customer support is unresponsive and I have questions. I am trying to replace power supplies for my QFLex16 m-1 and sb pairs. When we removed these from one of our spaces the power supplies were left behind. I have reached out to spare parts tickets, the customer service portal and anywhere I can try to get ahold of people but have had no luck. trying here...
Hello Vincent, welcome to the community.
The Care ticket is currently the only way to request technical support, service and spare parts from any of the Music Tribe companies. Did you get Care tickets raised? You should be able to see them through the Care Portal. Some people have missed responses because the emails were routed into their spam folders.
If you tell us the Care ticket numbers, we can get someone to check into them for you.
CAS-107668-K1X4P5 How about this case number?
hey, so I am having trouble getting in contact with anyone at music tribe... this is my question:
"Hi,
I am writing to you in regards to my account. I registered a couple of products back in 2019: Midas M32; Midas MR32; Midas DL16... so I already had an account under this specific email address... I recently made a purchase of a Midas MR18, I believe I purchased it on 05.28.2021 from sweetwater.com;
I am about to login to my account to register my new product, I notice that it says "user account does not exist" So I am wondering what is going on? I have my username and Password written down... why does it not exist? Anyway, I had to register all over again, and I assumed the products I purchased back in 2019 will appear on my account... to my disbelief, it does not..... Can you please tell me what happened to the registered products I had on the account? I just registered my "Mr18" and would like it if my other products that I registered back then reflect on my account please. thank you.
Duberney Quintana since no one is answering me, I would like it if you could answer this question here for me...
Anyone have experience with the VXP series? Would two VXP12 be suitable for an acoustic duo for small gigs?
The VXP12s are my favorite self-powered speaker we offer. Within our umbrella of brands, the Turbosound iQ12 are also nice and well suited for an acoustic duo, however Tannoy's dual concentric drivers in the VXPs are on a whole other level of clarity. Just know if you plan on pole mounting them you'll need these.
Thank you!! I've been reading about these for a while, since I've been a fan of tannoy hifi for a long time.
HI there,
I need your help, because the tweeters of my Tannoy Mercury M20 speakers broke down.
Do you know where I could find a new pair to replace them?
I don't mind if they are not the originals series.
Tweeter measures are: external diameter 10 cm
internal diameter 7 cm
I enclose the pictures.
Thank you in advance
Alberto
Hi team,
We no longer have a contact and have noticed the closure of EU Fill, can you please advise how we can continue to order stock?
Kind Regards,
Tarkan.
Introducing Tannoy Gold Monitors
Many of the world's greatest hits have been recorded and mixed using Tannoys.
The long and storied legacy of Tannoy's studio monitors have endured the test of time and adapted with the evolution of technology.
Dual Concentric: The heart of Gold
Today Tannoy is introducing the Tannoy Gold series, the next generation of premium nearfield monitors.
Engineered to the highest standards and build quality, the Gold series are designed to provide the most powerful, accurate and uncolored representation of your music.
Whether you're a seasoned Tannoy user or just taking your first step into a monitor system based on the legendary Dual Concentric driver, the Golds are your new best sonic friend and most trusted reference for any project.
Tannoy - The Voice Of The Artist
To find out more about Tannoy please visit: www.tannoy.com
Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?
Look out for a email with your unique access code and details on how to join.
We look forward to seeing you soon!
Look out for more session announcements soon on our social media channels and at www.musictribe.com
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