• New
    EricVon
    Newcomer - Level 1
    2021-05-20

    Hello,

     

    I have a pair of DMT 215ii's and one of the speaker wire connectors on the rear is about to break off, need the part and someone to service in LA - HELP PLZ!

    0 60
    • EricVon
      DavidKnighton Hello EricVon,
      These speakers are quite legacy, long before Music Tribe even existed. Parts for them are going to be obsolete. You may find some 3rd party sellers on eBay, but I would presume almost any twist style speaker terminal will be compatible. You can send it pretty much anywhere you like, because there is no active electronics in these speakers. I would try and find someone who specializes in HiFi speaker repair because they will likely treat your product with a little more finesse than your average electronics repair center. You might also want to try Upscale Audio. They are the premier Tannoy HiFi distributor in USA. They might be able to help you out.
      • May 21
      • Authorized service people in LA?
        EricVon Hey DavidKnighton, thank you for the info!
        • May 21
  • nikleica21
    Newcomer - Level 1
    2020-10-26
    0 60
    • nikleica21
      nikleica21 Please help me ! Need advice on (1) how do I remove my speaker grille with the lock in this condition? (2) how can I get this faulty part ordered and self-replaced and any instructions on doing so? Thank you so much.
      • October 26, 2020
    • nikleica21
      JasonB81 Hello - The best move would be to open a support ticket under the support link above and we can help you get the part you need and guide you toward a solution after a deeper dive into the issue. Thank you
      • October 26, 2020
      • Remove and replace faulty Kensington SE speaker grill lock
        nikleica21 Thanks Jason! I have done that and fingers crossed, I will be able to get this resolved.
        • October 26, 2020
  • New
    Timons
    Newcomer - Level 2
    2021-01-04

    I have the Tannoy Gold 8s as front-right and front-left, with the Gold 7 as a center channel, and an Infinity 10" sub. I'd like to stick with Tannoys for the rest of my setup: a) 2x rear surround and b) possibly speakers to bounce sound off the ceiling. I may also swap out the sub, but that is lower priority.

    The challenge for the rear surround is that I need powered in-wall, since it will be really inconvenient to wire from the receiver to the surround location. I will need to paint over the grill to minimize the visual impact. My receiver is an Arcam AVR390, and I expect to be sending the signal wirelessly via an SVS wireless transmitter and receiver.

    Any recommendations for the rear Tannoy speakers?

    Thanks!

    read more...
    0 59
  • New
    Rafaelviana
    Newcomer - Level 2
    2021-08-08

    Hola, quisiera adquirir el altavoz PCI 5DC IW y me gustaria saber como es el montaje en pared y como es la conxion.

    Gracias

     
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    0 58
  • New
    Jlbalsa
    Newcomer - Level 1
    2021-07-07

    Hi,

    I'm trying to request a tweeter for a Mercury MX1 but it's not listed. Can you help me please.

     

    0 58
    • Jlbalsa
      DavidKnighton Hello Jlbalsa,
      For spare parts, please click the SUPPORT tab at the top of the page and submit a spare parts inquiry.
      • Jul 7
  • dbastin
    Newcomer - Level 1
    2020-07-09
    Can these grills be purchased as spare parts? If so what cost and how?
    0 57
    • dbastin
      ChrisEdwards1 Hi dbastin, i hope you are well. If you have not already done i so would recommend that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit. Once submitted a member of the spares team will be able to assist with the requested information.
      • July 9, 2020
  • kelliott
    Newcomer - Level 1
    2020-07-29

    Anybody else having issues with this?

    0 56
    • kelliott
      ChrisEdwards1 Hi kelliott, I hope you are well. We are currently making some key updates to our systems/websites and this may be why you are experiencing this. If you could let me know what files you are after I will see if I can pass them along.
      • July 30, 2020
    • kelliott
      kelliott We have the Qflex 40 speakers. I need installation manual, user manual and the software for steering the arrays. Also, I cannot find any manual for the Vnet USB/RS-232 interface box.
      • July 30, 2020
    • kelliott
      kelliott Where can I get firmware for the Qflex 40 speakers?
      • July 31, 2020
    • kelliott
      kelliott I need the firmware and software (beamforming - whichever is the latest). Could you send it to me? All the links on your website are down.
      • July 31, 2020
    • kelliott
      ChrisEdwards1 Hi kelliott, please see the requested information in the following link - https://we.tl/t-E9nUWY8HX7 Please let me know if you require anything else.
      • August 3, 2020
  • MHPParis
    Newcomer - Level 1
    2020-07-22

    Hi,

    We are selling and repairing speakers and loudspeakers for 40 years in Paris.

    I have a customer that would want to order a woofer for his tannoy reveal 802.

     

    Would it be possible to provide such parts?

     

    Thank you in advance.

     

    Kind regards,

     

    MHP Paris

    read more...
    0 56
    • MHPParis
      ChrisEdwards1 I suggest that you open a Care ticket. At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare parts. Make sure that you enter all required (*) data before clicking Submit.
      • July 22, 2020
  • New
    LtAmoc
    Newcomer - Level 1
    2021-06-25

    Looking for a replacement fuse, part # T93-00001-45092

    Used in a Tannoy speaker.  As seen in bottom, left of attached photo.

    Cost, shipping??

    Thanks !!!

    0 55
    • LtAmoc
      Dale_M Hi there please go to the support tab at the top and raise a Spares ticket so the team can advise you of price and availability.
      • Jun 24
  • hifiheaven1549
    Newcomer - Level 1
    2020-07-08
    How do I get a update on support ticket CAS-114419-H3N6C8? I know how to log in and look at the status in my account, but nothing has changed in a week. Trying to get replacement drivers for a in-warranty Tannoy XT8F.
    0 55
    • hifiheaven1549
      leah Hello! Looks like your case is already with our Spare Parts team. Please expect an email from us soon. Thanks!
      • July 8, 2020
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