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223,712 members
97,934 posts
  • AlessandroBoero
    Contributor - Level 2
    2019-05-24

    Voicelive  4..when it ready on the market????   tc helicon... 

    0 2,188
    • AlessandroBoero
      PetGerbil

      Now that Mr Behringers in charge, It will probably be released soon, and be an expresso machine...


      Cos,y'know "..the core demographic of 17 to 25 year olds drink coffee."

      • May 24, 2019
    • AlessandroBoero
      omani

      I'm sure it will be before they provide any of the talked about updates for the VL3X.


       


      They prefer to release new gear than making existing gear better.


       


      The switch6 pedal being able to trigger 6 different loops, but not in serial mode, makes it pretty useless.

      • May 25, 2019
    • AlessandroBoero
      DanielHare

      I am considering the Headrush looperboard to replace my voicelive 3. Assuming Voicelive 4 is enver going to happen...


      Have you tried it?

      • June 25, 2019
    • AlessandroBoero
      TCH-Rob

      Thanks for your excitement about the VoiceLive line! We’ve got a team working hard to figure out how we can improve on the features that the VoiceLive 3 currently offers, as we are always looking to improve upon what we’ve built before! As I'm sure you understand, the process of developing new gear in the music tech industry is a long one - beyond the mechanics and engineering work that begins years before a product is released, there is also a period of time during which testing and corrections take place until the product meets our requirements - all of this happens before the product is ever announced or manufactured. 


      For this reason, we do not project release dates for products that are in progress. We prefer to offer accurate estimations, something we cannot do when a product is still in the development or testing phase.  


      We appreciate your curiosity around upcoming products, and are regularly checking in with our community on MTC. There is an interesting community discussion with some VL4 speculation and requests, check it out at this link: http://bit.ly/2Wir7Zl 

      • July 31, 2019
  • AidanBell
    Contributor - Level 2
    2019-11-23

    Does anyone know where I can find the driver/app for the GOXLR MINI? I've just bought one, the instruictions say to download the software from TC Helicon, but it's not there! I've tried the GO XLR software but that doesn't work with the MINI. Any thoughts, anyone, please? Thanks.

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    0 2,073
    • AidanBell
      KenMitchell

      Hi Aidan ( @AidanBell ), 


       


      Welcome to the community (and the mess of Music Tribe's website).  I'd recommend opening a support ticket here: https://www.tc-helicon.com/brand/tchelicon/support#googtrans(en|en)


       


      You should get an automated email reply once you open the ticket. It will say they will get in contact with you within one business day but be patient.  It has been taking more like a week (or more) lately. 


       


      If you don't get the auto-reply, check your spam/junk mail folder. 


       


      @TCH-Spencer may also be able to help. 


       


      Ken


       


       

      • November 23, 2019
    • AidanBell
      AidanBell

      Many thanks Ken. In fact I've just a few minutes ago found it, so all is well. Cheers.

      • November 23, 2019
    • AidanBell
      KenMitchell

      Hi Aidan, 


       


      Can you post a link? I still don't see it on product download page. 


       


      Thanks,


      Ken

      • November 23, 2019
    • AidanBell
      TCH-Spencer

      For anyone else who might receive a GoXLR Mini earlier than we expected, you can find firmware on our Discord here, in the "goxlr-mini-releases" channel.  Cheers!

      • November 26, 2019
  • supmha
    Newcomer - Level 1
    2020-09-04

    Hi,

    I've this error (cf picture) Driver error : Error creting bus, so I can't use my goxlr.

    Could you give me the drivers link ? I've alredy test to reinstall GoXLR-App-1.2.3.103.exe but KO.

    Thanks in advanced.

    Best Regards

    read more...
    0 1,489
    • supmha
      PedroRodrigues Hi supmha Please follow the link below to access all the resources available for this unit https://www.tc-helicon.com/tchelicon/product?modelCode=P0CQK
      • September 6, 2020
      • goxlr - Driver error : Error creating bus ....
        Knockturnal808 funny i did that and it took to me to where it all started to mess up
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        • September 12, 2020
      • goxlr - Driver error : Error creating bus ....
        PedroRodrigues Have you re-install the drivers,have you confirm if the drivers on your computers are all up to date, ?
        • September 13, 2020
  • CKa
    Contributor - Level 3
    2019-07-15

    In the advert for the "TC-Helicon Go Guitar" it says "with the creative suite of TC Helicon mobile apps"  but this suite to be used with this device is nohwere to be found?

    SO What apps does the "Go Guitar" work with ?

    Als it say it can connect to PC, but how, which adapter, what driver, what program, is nohwere specified..

    DId i get cheated when i bought this "TC-Helicon Go Guitar: device then? up to now it seems totally unusable...

    read more...
    0 1,458
    • CKa
      TCH-Rob

      Hi @CKa,


       



      We are currently working on expanding the TC Helicon suite of apps but right now only the "Go Record" app is available.  This app is primarily focused on vocals but also works with Guitar.

      The companion app for GO GUITAR and GO GUITAR PRO will be a powerful guitar amp-modelling and effects app which we're very excited about; it's still in beta, but should be ready soon! Your Go Guitar will also work with 3rd party audio recording apps.
      • July 16, 2019
    • CKa
      CKa

      Ok, thank you, i will have to be patient then i guess.


      The text on your website : 


      " TC Helicon has you covered with an extensive array of mobile applications designed specifically for your GO GUITAR device, including effects, processing and much more – plus they are all free to download from your app store!" 


      Together with the "QUickstart"  Youtube presentation by Elli at : 


      https://www.youtube.com/watch?v=AxbBNZI51Do


       sold me the device, but this now feels a bit misleading for somreason, sorry to have to say so...


      But we will see if any of this  "extensive arry of mobile applications" will become available at any time soon, hopefully it will. 


       

      • July 16, 2019
    • CKa
      TCH-Spencer

      Hey @CKa,
      Sorry to hear you're feeling mislead about getting Go Guitar...


       


      Firstly, you asked about using Go Guitar with a PC.  There's an article in our Knowledge Base here that outlines the details, hopefully that gets you going.


       


      As for mobile apps, Guitar Rack does indeed work with Go Guitar with the caveat it can't unlock all the elements, which you've already found.  You still get some things to play with though, here's what Guitar Rack offers without being unlocked (taken from this page):



      • 4 pedals:  Over Drive, Super Chorus, Small Phaser, Analog Tremolo

      • 1 amp head:  Super Clean

      • 1 speaker cab:  FBlues 1x12 Combo

      • 3 microphones:  Flat, Dynamic S57, Condenser kh40

      • 4 rack effects:  Super Chorus, Analog Delay, Analog Tremolo, Small Phaser

      • Chromatic monophonic tuner (polyphonic tuner must be unlocked)

      • All other features - including metronome, backing track import, recording, MIDI learn, and more


      If that's not enough for you, there are lots of other guitar amp sim apps out there.  There are even a bunch of free ones - here are some free guitar amp sim apps I've used (on Android) and can recommend:  ToneBridge, BandLab, and Deplike to name a few.

      • November 28, 2019
    • CKa
      CKa

      Firstly, you asked about using Go Guitar with a PC.  There's an article in our Knowledge Base here that outlines the details, hopefully that gets you going.


       


      -- Nope, this link leeds to an empty page ... 


       


      As for mobile apps, Guitar Rack does indeed work with Go Guitar with the caveat it can't unlock all the elements, which you've already found.  You still get some things to play with though, here's what Guitar Rack offers without being unlocked (taken from this page):


      -- Nope, this link leeds to an empty page also ...


      Your product page at URL :


      https://www.tc-helicon.com/Categories/Tchelicon/Mobile/Interfaces/GO-GUITAR/p/P0DP5#googtrans(en|en) 


      Still claims :


      "Want to add some effects to your guitar or record the riffs you’ve been working on? GO GUITAR integrates seamlessly with the creative suite of TC Helicon mobile apps. When it comes to sparking your creativity, TC Helicon has you covered with an extensive array of mobile applications designed specifically for your GO GUITAR device, including effects, processing and much more – plus they are all free to download from your app store! And if that's not enough"


      So i am wondering where this suite of specially designed app's are to be found, because it just is not there as far as i can tell...


      So i cn say in honesty : it is still misleading for anyone interested in thi TC-Helicon product


       

      • December 25, 2019
    • CKa
      TCHelicon-Tad

      Our apologies. The link was working last month when it was posted. I think our web development team has moved the article to a new location. I will work on getting a new link for you. 

      • January 14, 2020
  • New
    newbz4ever
    Newcomer - Level 1
    2020-11-24

    I have had the GOXLR for about a month and the sampler is still not working. When I go to record something, no audio is saved. When I download a sound byte/clip it shows the wave form, but when I click play it doesn't work either. Is there a function on the GOXLR thats keeping this from working or do I need to try and re-install the software?

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    0 1,138
    • newbz4ever
      WilliamR Hello Andrew, William Reichling here from music tribe. Could you click on the Support link at the top of this page? On the Support page, scroll down to the bottom and click on Technical Support to get started. please put my name in the subject so that I'll get it directed to me. I'll be glad to help you out with this.
      • November 24, 2020
      • Sampler Not Functioning correctly on the GOXLR
        ItsNicochi For some reason my support ticket is not working so ill ask here. I have the exact same problem as this guy. all of my audio is set up correctly as far as i can tell and the sampler seems to be functional. When i try to record audio or play an audio file it doesn't work. if you were able to figure this guys problem out please let me know what I should do.
        • Jan 21
      • Sampler Not Functioning correctly on the GOXLR
        WilliamR Hello, First, start by closing your GOXLR app. If you go into your documents folder, find the GOXLR folder. Drag it to the desktop so that it is no longer there. Then reopen your GOXLR app. It should create a new folder. This should restore the default sampler folder if it were corrupt. You can go into the GOXLR folder you dragged into your desktop and retrieve any presets and profiles you had previously and drag them into the proper locations in the new folders created to get them all back.
        • Jan 22
  • lana22
    Contributor - Level 1
    2019-07-08

    I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

    It is version 1.2.00 build 61
    I'm using VoiceTouch on my Mac.

    VoiceTouch says it's being used by another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.

    I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.

    I, of course, have a gig tonight.

    Please help me.

     

    read more...
    0 939
    • lana22
      BrianLowe


      @lana22 wrote:


      I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

      It is version usps tracking 1.2.00 build 61
      I'm using VoiceTouch on my Mac.


      VoiceTouch says it's being used by  another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.


      I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.


      I, of course, have a gig tonight.


      Please help me.


       





      I am also facing the same issue here. Help is highly appreciated.

      Thanks in advance,
      Regards,
      Brian

      • July 8, 2019
    • lana22
      TCH-Spencer

      Hey @lana22 and @BrianLowe,
      Both of you will need to get in contact with our support team via this link.  Good luck!

      • July 9, 2019
    • lana22
      kantefier

      Greetings!


      I'm currently facing the same issue on my unit. Suddenly only blue screen, device doesn't boot up. Downloaded Voicesupport 2, as some older internet posts suggest, but on both operating systems (Win & OSX) I get the same result: "Device in use".


      Also, provided link doesn't work. Please help!

      • January 1, 2020
    • lana22
      TCH-Rob

      Hi @kantefier ,


      You can receive help from the "support" tab on www.musictribe.com


       

      • January 3, 2020
    • lana22
      optpenn

      Greetings!


      This is not good!!! I'm facing the same issue on my unit. I see only a blue screen. I Downloaded Voicesupport 2, as some older internet posts suggested.  I got the same results: "Device in use". 


      Please Help!

      • January 7, 2020
  • Ysaweres
    Newcomer - Level 1
    2020-07-01
    My goxlr will start up and then just crash.
    0 636
    • Ysaweres
      Dale_M Hi there!

      We are getting a number of reports from service tickets through community that the GO XLR app is crashing after opening, we are contacting R&D to deal with this issue and we will let you know as soon as we have any developments.

      Sorry for the inconvenience.
      • July 1, 2020
      • GOxlr app keeps crashing
        WilliamR The simplest solution is to 1.) Disable your internet and start the app, then you can re-enable your internet
        • 1
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        • July 1, 2020
    • Ysaweres
      COMarine1371 Doing the internet thing worked for me idk if i will have to do every time or not....Thank you tho
      • July 2, 2020
      • GOxlr app keeps crashing
        Dale_M Our recent server migration revealed a critical bug that caused the app to crash. We were able to work with the PH team who managed to upload the missing files and redirect the URL path. This fixed the crashing bug for everyone on the latest app, however anyone on an older version will need to update using the below link, or they may still experience the crash.

        Please use this App installer if you are still experiencing crashing:

        http://tc-helicon.com/FirmwareAssets/GOXLR/GoXLR-App-1.2.3.103.zip
        • 1
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        • July 2, 2020
      • GOxlr app keeps crashing
        Ysaweres it worked thank you so much
        • 1
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        • July 2, 2020
      • GOxlr app keeps crashing
        Dale_M Great news! Thank you for letting us know
        • July 2, 2020
    • Ysaweres
      Johnnodordrecht For me solved
      • July 2, 2020
  • BigangboBonanno
    Contributor - Level 3
    2019-07-04

    I am looking for information on what each parameter means under the Harmony and Double voice choices  ??? For example < Gender , has quite a few choices but no explanation of what each one is suposed to do  ?  Porta ds? Smooth ?  Etc. There are many pages under Harmony as you scroll down and no where do I find explanations of each item I scroll down to > Yes some are self explanitory but quite a few I have no idea what they mean. On The Highs and Lows and Mid range areas it lists certain frequnceys but I I do not know where is a area I should be dialing in for , plus use on an outboard PA these adjustments to EQ mess them up too... . So confusing . Nothing in its booklet or downloads go over any of these parameters.... HELP ????  I tried using the presets given or downloaded but they need fine tuning for my voice. the more I play around and adjust the worse it gets... Does any one know the meaning of these parameters...  Last question is the double part used just to dowble your voice and not create a 2nd harmony for a Duo type song,  for Ex. Think Everly Brothers.  

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    0 611
    • BigangboBonanno
      TCH-Rob

      Hi @BigangboBonanno!


      I'm going to do my best to list all of the paramaters under Harmony and Doubling and give a brief explanation of what each does. If you have any further questions feel free to ask! I've also attached an eq cheat sheet which might help you to figure out which frequencies you may want to cut or boost. Try using the Voicelive's looper to record your harmonies, and listen to what you want to change about them. Then find that issue on the cheat sheet to determine which frequencies you need to cut or boost. Before changing the eq settings, I would make sure that in the "tone" tab of your Voicelive's setup menu you have the tone parameter set to on, and the shape, compress, and de-ess knobs are set to around 50. This will add adaptive eq and compression to your voice, and you may find that you don't need to add other eq in the harmony menu!


      - Lead level: volume of your lead vocal


       


      - Level: volume of harmony effect


       


      - Human Style: determines how the humanize parameter behaves. 


       


      - Humanize: varies the dynamics and pitch of the harmonies to sound more human. Depending on which humanize style you select and what percentage you dial in, this can create anything from subtle variation to an extreme effect. 


       


      - Vib Style: Determines the way that vibrato behaves, e.g. the attack/decay of the effect, the shape of the vibrato, the speed of the vibrato, etc.


       


      - Vibrato: Determines the depth of the pitch and amplitude modulation created by vibrato


       


      - Pan: Determines the stereo spread of the harmonies


       


      - Gender: shifts the formant and register of harmonies without effecting pitch. This control is bipolar; turning the knob left will make your voice sound more "male" and turning it right will make it sound more female. You get seperate control of the gender of each harmony and doubling voice, which is why you see "V1 Gender, V2 Gender, etc."


       


      - Porta (portatempo in double): Effects the amount that harmony notes "glide" between one another. With no porta notes will shift immediately, with porta there will be a glissando between notes. You get seperate control of portatempo on each harmony and doubling voice, which is why you see "V1 Porta, V2 Porta, etc."


       


      - Smooth: Smoothing effects the amount of pitch correction applied to the harmonies. When smoothing is at 100%, harmonies won't be pitch corrected at all, and notes will smoothly transition between one another as they are sung. When at 0%, the harmony notes will be fully pitch corrected and sound autotuned. The downside of 100% smoothing that if a singer is at all pitchy, the harmony notes will be pitchy as well. We've found that the most natural sounding smoothing settings for most singers is between 90-95%. Each voice has individual smoothing control, which is why you see ""V1 Smooth," "V2 Smooth," etc.


       


      Hope this helps!


       

      vocaleq.jpg
      • July 5, 2019
    • BigangboBonanno
      TCH-Rob

      @BigangboBonanno , to make simple doubling effects without creating new harmonies, try the "1 voice tight" setting in the "double" tab!

      • July 5, 2019
    • BigangboBonanno
      BigangboBonanno

      I thought I replied to you when I got this . But apparently it did not accept my reply. I Thank You so much.. I have been using your advice and yes it is getting better.  I have tone off due to when on it gets too distorted when I sing louder even though Green Light on unit stays well below the red , hardly goes into yellow in fact.  and the tone setting on the highs make me sound just too bright and squeaky and a bit of distortion comes in. This is regarless of using Adaptive or not. Yes I tried messing with EQs and I have to almost turn off the highs and bring up lows and mids to get close but still the squeaky ness I cannot get out. Turn tone off and all is better. Yes Tried different Mics. SM 58 , 57 the TC helicon mics and an Audio Technica SM58 Beta type. The shure SM 58 and 57 sound the best to me . I am a tenor but I can go somewhat lower range and can hit some very decent high notes too... I have not messed with the Gender for the ones set on the Harmony I chose are pretty good for me at the moment.  Yes using Natural Play for the guitar chord and my vocal , the pitch on harmony takes a second to catch up for some reason at some very hard times. I  only chose Natural Play for the first vocal and leave the rest alone with nothing on except unison or maybe an octave above.  If I put Natural play on rest of harmonies things go pretty bad.. Yes I tried to dial in the paratmeters , I took off auto tune in main menu , I sing on key prettly well , and left the smooth parameter setting at your suggestions and tried with close adustments there to dial in further but to no avail. Did not mess with Porta , VIb is off, Humanize I try on and off but does not help my issue.   I wiil keep trying. The song I am working on is called Let It Be Me by the Everly Brothers. I have it very very close.... thank you again.   Angelo 

      • July 10, 2019
    • BigangboBonanno
      TCH-Rob

      Hi Angelo (@BigangboBonanno), 


      Let me know how it goes! I'm glad I could be of help. 


      Do use the auto mic gain settings on your voicelive? This might help you reduce the distortion you were speaking of. All you have to do is hold the setup button and sing into your mic at performance volume, then press the reverb button. This will set your gain to a level that doesn't clip. 


      All the best,


      Rob

      • July 15, 2019
  • Dale11
    Contributor - Level 1
    2019-10-09

     I own a perform V  however it does not fit on my microphone stand and it is very difficult to change the effects during a performance.  I am considering purchasing a mic mechanic or a voice live play.  I need something very simple that I don’t really need to change the settings on too much. I sing popular type rock. 

     Can you please make a suggestion for me? I know they perform V has doubling  I don’t see this on the mic mechanic and not really sure if I need it. Mostly I want tone, pitch correction and a little fuller voice with a very small amount of reverb/echo.  I am not a pro so I need something very simple. Please help, thank you 

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    0 566
    • Dale11
      TCH-Spencer

      Hey @Dale11,
      It sounds to me like the Duplicator is the pedal for you.  It has doubling, reverb, pitch correction, and Tone.


       


      Also in regards to your Perform-V not fitting on your mic stand, please check out David's rant.  You might just need to put some muscle into it, it's very unlikely that you'll be able to break the plastic on the Perform-V's mic clip by forcing it on there.

      • October 11, 2019
    • Dale11
      SteveSchow

      The Duplicator looks pretty darn nice....and SIMPLE...which is good.  I really love my VoiceLive Play a lot though.  I like having presets.  Truthfully I don't end up using much more than what that Duplicator can do, but I have found it beneficial, as a backup singer, to be able to totally disable my mic with a muted preset, for songs I don't sing on, for example.  I don't see how this unit would let you adjust the gating sensitivity, for example, where with the VoiceLivePlay you have more options to configure how all that stuff works. 


       

      • November 5, 2019
  • Timmossop
    Contributor - Level 1
    2019-10-02

    Hey Everybody.

    Bit of a noob question, but I can't seem to find an exact answer anywhere?

    My question is pretty simple:

    * If our band plays a whole tone downtuned (2 x semitones down from A440)

    Is the reference for my pitch correction still just default (a440) or do I need to do a manual adjustment to the pedals pitch reference?

    Cheers

    read more...
    0 560
    • Timmossop
      TCH-Spencer

      Hey @Timmossop,
      You should be fine and not have to change anything.  Even if you're playing a whole tone down (with guitars tuned to D-G-C-F-A-D), an A4 note is still 440Hz for you guys.  You should be good, cheers!

      • October 9, 2019
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