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  • New
    sry110
    Newcomer - Level 1
    2021-01-03

    Hi All-  I have a question which is hopefully an easy one!  I have a TC Helicon Harmony G-XT (in the Voicetone series) which I have running into a mixer.  The mixer has +48V phantom power option which I have not needed to switch on until now, when I am trying to also run a condenser mic cirectly into the mixer.  My question is, will the +48V phantom power at the mixer inputs have any negative effect on the Harmony GX-T which is connected to the mixer via XLR cables?

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    0 506
    • sry110
      kiskadar69 I tried this with a TC-Helicon VoiceLive Play GTX. There was no problem.
      • January 4, 2021
    • sry110
      kiskadar69 Although there was someone who had a problem with a Mic Mechanic 2:

      "Mic Mechanic 2 works fine when phantom from mixer or Fishman Loudbox turned off. When phantom power from the mixer/loudbox is on, the volume of the mic drops by about two thirds. Doesn't matter what mic I use, dynamic like SM57 or condenser like AKG C1000s or Shure Beta 87A. Many mixers don't have individual channel control for phantom meaning I can't use the Mic Mechanic 2 unless that channel's phantom power can be turned off. Tried multiple mics, cables, Mic Mechanic 2 with power supply or batteries. Anyone else having this problem?" (Gerald Jones,2017.11.17.)
      • January 4, 2021
    • sry110
      kiskadar69 This has already been answered in the TC-Helicon FAQ (the question probably concerned a VoiceTone D1):

      "Connecting outputs of TC-Helicon products to phantom power inputs

      Question: Can I connect the outputs of my TC-Helicon product to an input which has phantom power engaged?
      Answer: Yes, its safe to plug the outputs of any TC-Helicon product to an input which has phantom power engaged. As plugging an output into a phantom power input can cause a current spike, the safest way to set this up is to hook up all cables before powering up the PA/amp. Once all cables are hooked up, power up the TC-Helicon product before the PA/amp is powered up."
      https://community.musictribe.com/pages/kba?articleId=bbb06d8a-6c30-ea11-a812-000d3a081b66&brand=TC%20Helicon
      • January 4, 2021
  • McLFabian
    Newcomer - Level 1
    2020-08-28

    Hi community.

    As I wrote in the subject, I really wonder why that amazing Mic got discontinued too soon, considering that the older models (76 and 70) are still in the market.

    Now, I'm really worried about what would happen if the only MP-76 that I've got 2 years ago gets damaged or something (I'm from Chile) and that's why I really wish to buy an spare one, or ask about if there is any plan (maybe it's ongoing already) to manufacture an upgrade of the "MCA100 Mic Control adapter" to a version with fully 4 buttons.

    I really need it, for my live performances the 4 buttons are a MUST to have.

    Best regards everybody!

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    0 504
  • edtullett
    Newcomer - Level 1
    2020-09-23

    Hey guys, I purchased a VoiceLive Touch 2 from you on eBay refurbished recently. It has the blue screen problem and is unusable. I managed to find the mac OS fix, but have tried it twice and it doesn't fix the problem. Please help, as I currently have a product I literally can't use!

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    1 499
    • edtullett
      Dale_M Hi Ed, can I suggest you follow the process in the KB below? Let us know if this works for you. https://musictribecommunity.powerappsportals.com/en-us/knowledgebase/article/3720
      • September 23, 2020
      • VoiceLive Touch 2 - Blue Screen, Fix not working
        edtullett yes this is exactly what I've tried a couple times, hasn't worked at all.
        • September 23, 2020
    • edtullett
      edtullett any ideas? If I can't fix this then I'm going to need to return the product.
      • September 24, 2020
    • edtullett
      Dale_M Hi Ed, you should try the above suggestion on a Windows Os machine as it may not work with a Mac.
      if after this you are still having issues, as you have acquired the unit refurbished from eBay you need to contact the reseller and request assistance on the unit to hopefully avoid any more trouble in this matter.
      • September 28, 2020
    • edtullett
      jape10 I have same problem...in case 3720 article is no any softeware file so where can I find it? Just Blue light on...
      • November 17, 2020
  • bdodoiu
    Contributor - Level 1
    2019-11-29

    I want to do multitrack recording on an Android phone (OnePlus 6T specifically) and I am looking at the TC Helicon Blender to do this, but I am not sure if it is capable of doing that. 

    In some YouTube videos I see demos of multitrack recordings on an iPad, but nothing about Android devices.

    I tried recording on the mentioned phone (OnePlus 6T) using a Focusrite Scarlett 18i8 and it works fine, so the phone/AndroidOS is capable of doing this, I am not sure if the Blender will work.

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    0 474
    • bdodoiu
      TCH-Spencer

      Hey @bdodoiu,
      Yes it actually is!  The stability and latency will depend on the processing power of your phone, but I've been able to create multitrack recordings with Blender on an Android phone.  Which app you use is up to you, but I've been using n-Track which works great - the free version limits your recording time with USB audio but at least you could try that to get an idea of how well your phone performs before paying for it.  Cheers!

      • November 29, 2019
    • bdodoiu
      marko_m

      Sorry to hijack someone else's thread (but the topic is the more or less the same and it seems that the origiinal discussion ended)...  I am trying to use Blender with my new Samsung Galaxy Tab S6 but it doesn't seem to work at all.


      I connected my Blender to my tablet using an OTG USB-C adapter and it appears in the list of my audio devices (as expected). However, if I select it as a system audio device - I get no sound from any apps, just silence.  If I switch back to tablet audio device, I get sound again.  Select Blender -> silence...


      I tried the same approach with a couple of other class compliant devices that can act as an audio interface (mostly guitar MFX boards with a USB audio interface built in) and all of them show up in the "Media" (devices list).  However, (unlike Blender) when I select one of them, all the tablet audio is correctly routed through the connected/selected device.


      When I connect Blender again and select it -> silence...


      I also tried downloading Roland's ZenBeats but Blender does not appear in the list of audio devices (only "Android OpenSL").  If I select "Android Open SL" (and Blender is selected as a system audio device) - I get no sound.  Otherwise, if the system audio device is internal speakers or one of my other audio interfaces - I get sound out of ZenBeats.


      Finally, I also downloaded n-Track (seeing as it was mentioned here - although, I have no intention to actually use it).  However, in THAT program - I DO get some joy from Blender.  It appears to work (I can actually hear audio coming out) IF I select n-Track's own USB driver.  However, it usually crashes or freezes within a minute or two.


      Any help or suggestions would be much appreciated...


      Marko

      • January 8, 2020
  • ChrisF
    Contributor - Level 2
    2020-02-21

    I know there's an auto-gain function for voice, shown here https://www.manualslib.com/manual/1160677/Tc-Helicon-Voicelive-3-Extreme.html?page=21. The page mentions one for guitar too, but when I follow the instructions, it only guides me through vocal auto-gain? Can I set auto-gain for guitar also? How? Thanks

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    0 473
    • ChrisF
      PetGerbil

      Hold the "Setup" as per usual, The second little knob from the left, Underneath where it says "calibrate mic." Give that a twist, Should take you to Calibrate guitar. Then twist the first little knob to "Automatic"

      • February 22, 2020
    • ChrisF
      ChrisF

      @PetGerbil thanks again! I also RTFM'd this one and it didn't mention about twisting the knob, but I should've assumed if there's a label for a knob I can twist it to get a different setting.

      • February 23, 2020
  • irwiner
    Contributor - Level 1
    2019-09-25

    Hello everybody,

    I recently purchased the VL3 extreme and am very happy with it. However there are 3 things I cannot find how to do so I am wondering if there is something I have missed, a workaround or it is simply impossible to do... 

    1. Looper - When I press Stop track A/B/C button, the track stops instantly. Is is possible to press stop and have the VL3 to stop the track only at the end of it ?

    2. Drums - I am really missing the ability to have a set of drums that could be used instead of the metronome for example. Is it possible to replace the standard set of sounds usable for the metronome by another sound? Meaning to navigate in the files of the VL3 and replace the current metronome sounds by other ones ?

    Alternatively, I know I can load a drum patern as a backing track or record it with the aux input. However, once this is done, in loop quantize or smart I cannot change the BPM to adjust the pattern speed depending on my needs...I would rather avoid to have 10 backing tracks per drum pattern each with a different bpm.

    Do you have any recommendation on how to manage this ?

    3. Soud effects guitar or vocals - How can I do to have sound effects on the same preset or even on the whole VL3 to have the same output level in volume ? there are all sort of effects that **bleep**ulate, most of them with pregain and post gain volume options. At the end, hiting the comp, drive or changing the preset can give me a volume level totally different and therefore impossible to mixt together in the looper....

     How do you manage this without using a sound level meter in adjusting each effect / preset one by one ?

     

    Thank you all for you help!

     

     

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    0 465
    • irwiner
      TCH-Spencer

      Hey @irwiner,
      Glad to hear you're liking your VL3X so far.  Hopefully I can help clarify some of these thing for you...


      1. There's no way to queue up a loop-stop action, pressing "Stop" will always stop the loop immediately.  This requires a little extra skill/work but you have to time your button press with the end of your loop when you want it to stop.


      2. The metronome samples cannot be altered or replaced.  Also there's no way to stretch or squish recorded/imported loops into new BPMs.  So yeah unfortunately you're stuck with having to import drums and dedicate a loop slot to each BPM you think you'll need.


      3. Output levels for each preset are managed manually.  There are of course the unit's overall output levels in the Mix menu, but getting each preset's output level relative to other presets is a manual process.  There's no global compressor or something that'll equalize all presets to output at a level similar to each other.  We did our best with the factory presets all to be pretty close to each other's output level, but creating new presets will require you to bounce back-and-forth between a few presets to get an idea of their levels relative to each other.


      Sorry this reply turned into "nope, nope, and nope" - if you have any other questions feel free to ask.  Cheers!

      • October 3, 2019
  • New
    TC Helicon
    Triber Moderator
    2020-12-03

    MP-85

    - bit.ly/TC-Helicon-MP-85

    Product Video: https://www.youtube.com/watch?v=7P0yOl-mo-w&feature=youtu.be

    This is what every singer deserves – a microphone engineered for the sonic realities of modern vocal performance and simple one button control of TC Helicon vocal effects

     

    #TCHelicon #MP85 #Microphone #DynamicMicrophone

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    0 455
    • TC Helicon
      BobSmith682176 What does this offer that the MP76 didn't as i only see one button and is the 76 discontinued ?
      • December 14, 2020
    • TC Helicon
      Lucy77 When will the MP 85 be released in the United States? I have been looking for it everywhere
      • February 28, 2021
    • TC Helicon
      DannyG Board Admins, can you answer the above 2 questions? I compared specifications from Hellicon, and this appears to be the exact same as the MP-75. We'll wait for Board Admin or Helicon reply....
      • April 17, 2021
    • TC Helicon
      BobSmith682176

      the 76 doesn't seem to be for sale anymore i'd like to know why ? have there been complaints, we have bought all the Voicelive linked mic's be nice to know if its been upgraded oran upgraded version with the 3 switches is on the way, but this looks like a down grade back to a single switch?

      • April 19, 2021
  • PigDoc101
    Contributor - Level 2
    2020-05-19

    Good afternoon from Blightly!  I have a Harmony Singer pedal and have just bought an "Aston Origin" condenser microphone for home recording.  Is it safe to run 48v Phantom Power through the Harmony Singer to power the microphone?  Concerned I may do damage to one or both by doing so.  Thank you.

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    0 441
    • PigDoc101
      RexBeckett

      @PigDoc101 


      Hello Phil, welcome to the community.


       


      According to the user manual, the Harmony Singer has an always-on phantom supply on the mic input but I think it is 24V. It will almost certainly not pass phantom from the output to the input. If your mic needs the full 48V, you would need to use an external phantom supply between the mic and the pedal.


       


      Another approach could be to connect the mic directly to your mixer and configure the Harmony Singer in an effects loop (assuming your mixer supports that).

      • May 19, 2020
    • PigDoc101
      kiskadar69

      The TC-Helicon single pedals do in fact have 24V phantom power that is always on. It's an interesting design decision but ultimately I would prefer a micro-switch to disable it.


      Many condenser mics can operate using phantom values from +9V to +52V, though you may find certain condensers will not function, or will not function correctly unless supplied the nominal voltage of +48V. Please note, you will not harm your mic if it does not have enough voltage to power it properly. Microphones designed to operate at 48V phantom power will work at lower voltages with decreased headroom.

      • May 21, 2020
    • PigDoc101
      PigDoc101

      Thank you for this kiskadar69.  My new condenser has arrived and states that it requires 48V +/-4V to work properly, but I now have confidence to at least try it in conjunction with the 24V suplied by the Harmony Singer without damaging it. 


      It does seem an odd voltage to put into the pedal, I would have liked an option of 48V or nothing rather than the permanent 24V, or the ability for the mixer desk or interface to provide 48V phantom power which could run through the pedal - however, not being an electircal engineer I have no idea if this is at all feasible!

      • May 21, 2020
    • PigDoc101
      PetGerbil

      I've often wondered why, all of a sudden,out of the blue someone decided to change 48v phantom power to


      a "new
      hope
      standard" of 24v.


      Whose bright idea was that ? for no reason at all,


      "Hey everybody, you know that 48v standard for phantom power that we've had for years ? Of course you do,you've spent thousands of pounds on expensive Mic's and pre-amps that all run on 48v...Welllllllll,guess what !! We've changed it !!! It's now more betterer and modernuristic!!!"


       


      Everybody: "Wtf ? why ?....well,i suppose if it's more modernistick. What did you change it to, 9v or 12v ? at least i'll be able to use a guitar power supply..."


       


      Yesssss, that's right!! we've changed it to 24v !!


       


      FFS!! music industry !! says everyone...


       


       

      • May 21, 2020
    • PigDoc101
      RexBeckett


      @PetGerbil wrote:


      I've often wondered why, all of a sudden,out of the blue someone decided to change 48v phantom power to


      a "new
      hope
      standard" of 24v.


      Whose bright idea was that ? for no reason at all,


      "Hey everybody, you know that 48v standard for phantom power that we've had for years ? Of course you do,you've spent thousands of pounds on expensive Mic's and pre-amps that all run on 48v...Welllllllll,guess what !! We've changed it !!! It's now more betterer and modernuristic!!!"


       


      Everybody: "Wtf ? why ?....well,i suppose if it's more modernistick. What did you change it to, 9v or 12v ? at least i'll be able to use a guitar power supply..."


       


      Yesssss, that's right!! we've changed it to 24v !!


       


      FFS!! music industry !! says everyone...





      @PetGerbil 


      Not wishing to spoil your fun but 24V phantom (P24) was added to the DIN standard (now DIN EN 61938) in 1979 - joining the earlier P12 and P48. It was added because it allows better power transfer which was thought to be an advantage with more-complex mics. It was actually recommended for new designs in 1996.


       


      Really only true condenser mics need 48V for polarization. Many mics that use pre-polarized electret capsules will work cheerfully down to 9V. I imagine the designers of these pedals had not thought it likely that they would be used with studio-grade condenser mics...

      • May 21, 2020
  • Toadman99
    Contributor - Level 1
    2019-08-12

    Finally decided to bite the bullet and get one of the TC-Helicon mics to accompany my VoiceLive Play. I find it odd that the MP-75 is readily available online and in music stores, but the MP-76 is almost nowhere to be found - although I finally did find one supplier, at what appeared to be a pretty steeply discounted price. I snapped it up.

    Just wondering why that is? Is the MP-76 still in production? Or is demand just so great they can't keep up?

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    0 432
    • Toadman99
      KenMitchell

      Hi Todd ( @Toadman99 ), 


       


      Sweetwater shows it as "No Longer Available". I checked with my local Guitar Center and was told that they are out of stock online and can no longer special order them.  Sounds like they were quietly discontinued or temporarily suspended from production. 


       


      Ken

      • August 12, 2019
    • Toadman99
      DannyG hey BoardAdmin - why did Helicon discontinue the MP-76 microphone?
      • June 22, 2020
  • TacoZwart
    Contributor - Level 3
    2019-11-06

    And sorry Spencer I forgot to ask you something else . . . I have a little hisss issue with my VoiceLife 2 Extreme . . . Despite multiple input gain and output level checkings/settings (on the unit and my PA mixer), I always get this low level, high frequency (?) fffffffffffffffffffffffffffffffffffffffffffffffffff. My mic (Shure SM58) directly into my Bose T4S Tonematch Mixer and L1 Model 2, no hiss or fffff at all. As soon as I plug my Mic into my VL2 and from the VL2 into the Mixer and L1 . . . ffffffffffffffffffffffffffffffffffffffff . . . Even only with the dry sound without any VL2 effects or harmonies . . . I use the VL2 in mono with the dry signal out of output 1 and the wet (harmonies only) out of output 2. Of course when I activate the harmonies the ffffffffffffffffffffffffffffffffffff gets louder. I have the feeling that it's just the way it is, that the VL2 simply adds this ffffffffffffff, but if you'd have a suggestion or solution, please let me know (and same issue with other mixers and PAs). Have a nice day, Taco 

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    0 428
    • TacoZwart
      TCH-Spencer

      Hey @TacoZwart,
      Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this article, is it possible you have the auxiliary input level turned up?

      • November 6, 2019
    • TacoZwart
      TacoZwart

      Hi @TCH-Spencer



      Thanks for the research and link. All inputs a part from the guitar IN are Off, and my case is event weirder than the one described in the article, because when I bypass the unit (tuning mode, no outputput at all, the hiss is even louder !



      Any other suggestions ?



      Cheers,



      Taco





      @TCH-Spencer wrote:


      Hey @TacoZwart,
      Hope you don't mind I moved this new topic to its own post.  After a quick search of our Knowledge Base I found this .article, is it possible you have the auxiliary input level turned up?





       

      • November 11, 2019
    • TacoZwart
      TCH-Spencer

      Hi again @TacoZwart,
      The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.


      It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.

      • November 12, 2019
    • TacoZwart
      TacoZwart





      @TCH-Spencer wrote:


      Hi again @TacoZwart,
      The fact that going into the "Bypass + Tuner" mode makes the hiss worse makes me suspect that it's on the vocal channel.  If you've muted your vocals during normal operation, then going into the bypass mode will un-mute the vocals and pass them through with no effects except for Tone.


      It's possible this noise is just inherent to your unit, but I do have a couple ideas that might be worth checking.  First, you're not sending phantom power to a dynamic mic are you?  If your microphone is a dynamic mic, ensure you have phantom power turned off in the Setup menu.  Also another thing that's helped users in the past is plugging everything in to the same electrical circuit in your home or studio space or wherever your setup is.  Not necessarily going as far as plugging it all in to the same power bar (although this could be a worthwhile experiment) but having all your gear on the same circuit can help.


      Hi @TCH-Spencer,


      To answer your questions, no I'm not sending or using phantom power. The setting is turned off.


      And all my gear is on the same power circuit (and even same power bar) . . . I guess that the noise is ingherent to the unit, but is it just mine ? The VL2 Extreme in general ? But I don't consider it as "normal" . . . With my HArmony Singer 2, I don't have this "ffffffffffffffffffffffff". . . I'd love to be able to try in paralel a second unit. If I'd need to sebnd my unit for repair, where do I need to send it to ? Thanks for your help, Taco  





       

      • November 17, 2019
    • TacoZwart
      TCH-Spencer

      Hey @TacoZwart,
      Damn then I'm kind of running out of ideas... I have a VoiceLive 2 here, it's not the Extreme version but they are the same hardware with only software differences, anyways our VoiceLive 2 isn't noisy.  This might just be a physical issue with your particular unit, like a dying capacitor or something like that.  Getting in contact with our support team (via this link) could be a good idea.  They'll be able to help you troubleshoot the issue further, and discuss possible repairs or replacement if necessary.  Good luck!

      • November 18, 2019
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