• New
    Hrl21
    Newcomer - Level 1
    2021-04-12

    Tengo Turbosound ix12 que se escucha bajito. Cual puede ser posible causa del defecto? Gracias!!

    0 7,382
    • Hrl21
      KyleJohnson Hello, Kyle here from Music Tribe. For technical support I recommend you click on the Support link at the top of the community page and then submit a Technical support ticket.
      • Apr 12
  • Armand_RSA
    Regular Contributor - Level 1
    2019-11-01

    Hi Music Tribe / Turbosound / Fellow Turbosound users,


    So on the Turbosound IQ series DSP screens there are two bars on the right of the screen indicating the audio levels. First is the input gain and the second is the output.


    I noticed that when running straight from a Pioneer DJM900 mixer, the input level reaches the "clip" level very quickly. (You can see it more clearly when using the Turbosound app on the laptop and connected via USB to the unit.) I now run with my DJM900 on-baord attunator always set at -6dB, but when not even getting close to any red led's on the VU meter, the input on the screen will still indicate it is clipping very quickly. I try to keep my levels mostly at the 0dB/top green LED, but this does not seem right. 


    This input level indicated on the IQ's screen (the left bar) is also post gain knob I have figured out, but it is almost impossible to turn the gain knob up till just under clipping (of the right/master level meter) without the left level meter clipping much quicker, this does not make sence at all. Or are the two level bars on the DSP screens for left: pre-DSP and the right indicating post-DSP?

    There are nowhere any clear info on what these level bars indicate.  


    Then I noticed something the other day when I used the (HW:A FW1.7) Turbosound IQ's together with (HWB FW2.2) IQ's.  The rig was connected in stereo and in series with the full range signal via XLR from the mixer going into an IQ18B bassbin (Fw 2.2) and then to an IQ15B (Fw 1.7) bin and then lastly into an IQ12 (Fw 1.7)  top. On the Fw 2.2 units the input level were constantly much higher than on the units with Firmware 1.7. All the rest of the DSP settings, gain knob etc where set the same, so this was very odd.


    Also, there is a big difference in the levels when using the DSP limiter at 0 and at -1. (Much bigger than the difference of going from say -1 to -2, and to -3 etc...) so I prefer not to use the limiter as it sounds like it reaches it's threshold way to quick. When the limiter is turned off there is much more headroom. 


    I think the engineers should just check the on-board DSP level meters (input/left side and output/right side of the on screen bars) as well as the DSP limiter behaviour.

    Nobody could also answer my question regarding if there is still a limiter active when the on-board DSP limiter is set at 0?
    (I want to ensure my drivers/amps stay protected, but setting the limiter at -1 looses too much volume) 



    Other than that I am extremely happy with the Turbosound IQ series. I hope I can get answers or a response for the above and sorry for language errors, English is not my first language. 

    Regards


     

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    0 557
    • Armand_RSA
      Armand_RSA

      These are the bars I am refering to

      IMG_5586.JPG
      • November 1, 2019
    • Armand_RSA
      Paul_Vannatto

      Hi Armand @Armand_RSA 


      Welcome to the forum. Assuming you are using the analog input and not the Ultranet input, just below the XLR input is a switch. It should be set to Line, not Mic. What you are describing sounds like it is set to Mic.


       

      • November 1, 2019
    • Armand_RSA
      Armand_RSA

      Hi Paul,


       


      Thank you for the response.

      It unfortunately is not the case and I can confirm this is with the switch set to LINE. 

      Extra note: Although the first level meter of the two bars shows clipping/limiting (the very top white square) it never has sounded distorted. When I noticed the 1.7 versions indicate a gain level much less than the 2.2 I figured it is just a glitch / bad programming, so I don't worry about the left bar when it reaches the top limit, as you can not hear any distortion articfacts in the audio.


        

      • November 2, 2019
    • Armand_RSA
      AlexLane

      Hi @Armand_RSA 


       


      I would like to clear up the Limiters confuision, the "user" limiter is a brick wall limiter designed for level limiting. Think of it as the noise police feature!


       


      With the user limiter set to zero, there are still seperate RMS and PEAK limiters designed to protect the drivers from over powering. These cannot be accessed by the user and are factory locked.


       


      Regarding the input question, input sensitivity is Line +4 dBu, mic -22 dBu. This could potentially be clipped by a particularly "Hot" mixer output.


       


      My reccomendation on the mixer side of things is to adjust the Master Level control so that the master channel level indicator lights at around 0dB at the peak level. This should allow plenty of headroom for peaks on the input to the IQ.


       


      It is worth being carefull to not red line the signal input to your loudspeakers, even at low volume a clipped signal can be quite damaging to loudspeaker drivers as you essentially create a squre wave which makes the driver move in a way the builds up a lot of heat.


       


      Clipping = Greater average power = More heat = Greater stress on the glues that hold a loudspeaker driver together = shorter life for the driver


       


      Hope that helps, let me know if you have further questions.

      • December 9, 2019
    • Armand_RSA
      Armand_RSA

      Hi Alexander,


       


      Thank you so much for the in-depth response Much appreciated. 

      Great, I understand the User Limiter now better. Thanks for clearing that up.

      Yes, you are very much correct. Softer but clipped (square waved) signals from the source/mixer unit are what destroys the drivers quicker. I always ensure not to send any clipped signals from my mixer to the loudspeakers.   

      Just a last question, if my mixer output's at 0dB (top green on the DJM900) and the gain knob is set to 0 on the back of the IQ loudspeaker, but the first bar/meter on the IQ's on-board screen is reaching the top/"max", is it safe to operate like this? I find that the first bar reaches max before the second bar. In other words you can not reach the max output of the loudspeaker/amp (indicated by the second/right bar) before the left/input bar maxes out?

      Kind regards
      Armand

      • December 11, 2019
  • netoalas
    Contributor - Level 2
    2020-05-30

    Hi everyone, I just bought a pair of IQ15 and a IQ18B, anyone knows how can I do a Factory reset on the settings and parameters? Would it do it automatically if I just run the firmware update? Also it is the older version of both, they still have the 1.7 firmware, any problem when updating to 2.2? Greetings 

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    0 507
    • netoalas
      GaryHiggins

      @netoalas 


      Hello, they should update just fine to the latest firmware. I don't recall a factory reset option but the parameters are straightforward enough to easily set such that the DSP is bypassed and eq is flat etc etc. I also think it more or less resets when you update it.

      • May 30, 2020
    • netoalas
      AlexLane

      Hi @netoalas 


      Power up the unit whilst holding down the PROCESS button to enter the self test.


       


      Press the buttons in sequence to run through the self test. The buttons on the LCD will fill as buttons are pressed, once complete the unit will be reset to factory settings.

      • May 31, 2020
    • netoalas
      netoalas


      @AlexLane wrote:


      Hi @netoalas 


      Power up the unit whilst holding down the PROCESS button to enter the self test.


       


      Press the buttons in sequence to run through the self test. The buttons on the LCD will fill as buttons are pressed, once complete the unit will be reset to factory settings.





      Hi Alex, Thanks for your help. I tried this and it did make a sort of test but it didn't reset the settings. I just updated the firmware and gave a reset to everything by selecting the loaded parameters the speakers have. It worked like a charm, everything is sounding tight.  I am loving the crisp high and mids I am getting, and the sub is not as chest pumping as I expected but I am loving the sound and depth it produces.  


       

      • June 1, 2020
    • netoalas
      netoalas

      Hi @AlexLane @GaryHiggins, I have a different question. Would you consider the SETUP that it brings INIT_DATA the best standard setup for the speakers? What would you consider the BEST standard parameters for the IQ 15 and the IQ 18B?  


       


      greetings and thanks for your awesome help 

      • June 1, 2020
    • netoalas
      AlexLane

      Hi @netoalas 


       


      In the Xover settings menu, on the iQ15 select the iQ18B setting


       


      SImilarly, on the iQ18B, in the Xover menu, select the iQ15 setting


       


      That will match the two up perfectly, with no need for extra settings


       


       

      • June 1, 2020
  • BronxBluesman
    Contributor - Level 2
    2019-11-15

    I just purchased 2 IP300 and 2 IP12B sub's

    I am looking for covers for them and do not see any on the Turbosound web site.

    Love these speakers and want to protect them

    0 369
    • BronxBluesman
      KenMitchell

      Hi Barry ( @BronxBluesman ), 


       


      Welcome to the community.  I'd recommend you check out Tuki Covers.  They have one specifically for the ip300 but I didn't see one for the ip12b.  They do have one for the ip15b so I'm sure they'd be happy to make custom one for you for what I've found to be a very reasonable price.  I've found their quality to be top notch. 


       


      http://www.tukicovers.com/amp-and-speaker-covers-bags/turbosound/turbosound-inspire-ip300-powered-column-loadspeaker-padded-cover/


       


      Hope this helps, 


      Ken


       

      • November 16, 2019
    • BronxBluesman
      BronxBluesman

      Thanks man:


      I have another question.


      What is the best way to cable from my IP300 to my IP12B

      • December 15, 2019
    • BronxBluesman
      KenMitchell

      @BronxBluesman 


       


      Hi Barry, 


       


      It depends on what mixer you are using and if you want the mixer to control the low end or use the crossover in the sub.  I'd probably start with a pair of XLR cables from the mixer L/R into Input A/B of the IP12B and then I'd take a pair of XLR cables from Link A/B on the IP12B into Input A on each of the IP300s. 


       


      IP12B-IP300.png


       


      Hope this helps, 


      Ken


       


       

      • December 15, 2019
    • BronxBluesman
      BronxBluesman

      I am using an Allen and Heath Zed 10 FX


      Right now i am going from the board to the IP12B and then to the IP12B


      Are you suggesting i go to the sub first?


      By the way thank you for taking the time, i so not no much out this and am learning

      • December 15, 2019
    • BronxBluesman
      KenMitchell

      @BronxBluesman 


       


      Hi Barry, 


       


      I usually go to the sub first to keep as much cabling as I can on the floor and to reduce the number of cables I have to run to the PA speakers.  Rather than running 2x XLR cables + power up to the speakers I only have to run 1x XLR cable + power if I come off the sub.  Electrically it's the same either way. 


       


      Ken

      • December 15, 2019
  • Armand_RSA
    Regular Contributor - Level 1
    2019-11-02

    Hi there,

     

    I would just like to enquire on more information about the FBQ feature of the DSP on the IQ series.

     

    When using Auto and mode on the FBQ feature, do the filters get lifted after a while or how long do they stay activated? 

     

    Can someone also more clearly explain to me the difference between the Auto mode and the Single mode?

    Does Single mode only filter a maximum of 8 frequencies and thereafter nothing? 

     

    The manual says this: 
    Auto: Automatically sets as many filters as required. Whenever a new feedback frequency is discovered, the first filter will be released to attenuate the new frequency, and so forth.
    Single: Activates the FBQ (feedback detection) functionality, up to 8 feedback filters.

    On the HW:B FW2.2 IQ's the Learn function also does not seem to be working correctly. 

     

    ~ Thanks in advance for any answers / replies 

    Regards

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    0 362
    • Armand_RSA
      Armand_RSA

      Nothing from anyone? 


      One of the biggest reasons for moving over to a complete Turbosound IQ rig was the advanced DSP functions and especially the FBQ. But I need to better know how it functions so I can use it correctly and with confidence. 


       

      • March 21, 2020
    • Armand_RSA
      Paul_Vannatto

      Hi Armand @Armand_RSA ,


      I think the reason no one has responded to your question is that most of us that use the iQ series of speakers do not use the feedback portion of the DSP. Back in the days when I had an analog setup (with an A&H GL2400 console), I used the Behringer Feedback Destroyers on the monitors. When I switched over to the X32, I continued to use the Feeback Destroyers until someone challenged me to learn how to properly ring out/EQ the speakers. I accepted that challenge and glad I did. The monitors sounded so much better and clearer (and had more life to them). Eventually I gave away those Feedback Destroyers. So I pass on the challenge.


       

      • March 22, 2020
    • Armand_RSA
      Armand_RSA

      Thanks for the response. 

      The thing is I am a DJ, and run directly from my DJ mixer into the IQ's. I used to have a JBL EON rig that I ran through a DBX PA2. All the built in DSP options on the IQ's was the main reason I upgraded, so a non-functioning FBQ feature is somewhat annoying. 

      • April 5, 2020
    • Armand_RSA
      AlexLane

      Hi Armand,


       


      On the HW:B FW2.2 IQ's the Learn function also does not seem to be working correctly.
      Can you detail the issue here a bit more? Happy to report this to CARE and see if they can run some tests. We are certainly not aware of an issue like this.


      Auto: Automatically sets as many filters as required. Whenever a new feedback frequency is discovered, the first filter will be released to attenuate the new frequency, and so forth.
      This means that up to 8 notch filters will be added automatically, once the 8 are used if another feedback frequency is detected then the first filter will be overwritten by the new one.



      Single: Activates the FBQ (feedback detection) functionality, up to 8 feedback filters.
      Once 8 filters are deployed, it will not add or replace any more.

      • April 7, 2020
    • Armand_RSA
      Armand_RSA

      Hi @AlexLane,


       


      Thank you for the info on Auto and Single FBQ modes. 



      Last question on that, when I use Auto mode and feedback occures and the IQ "catches" that frequency, does it "release/lift" it after a while, or does it only reset when you power off the unit? 


       


      HW:B Firmware 2.2. Learn function problem:
      When you activate the FBQ Learn Function, it should output a few loud "clicks/pops" (So the unit can hear what frequencies are causing feedback) I have tested this on Firmware 1.7 and it works, but on Firmware 2.2 it is completely silent. 

      Here is a picture of the feature I am refering to: 

      Screen Shot 2020-04-13 at 01.24.45.png
      • April 12, 2020
  • JayAlper
    Contributor - Level 3
    2020-04-14

    I recently bought a Turbosound iQ12 speaker and noticed the firmware loaded on it is version 2.1. I see that there is now a version 2.2 firmware for that speaker. The release notes for version 2.2 list some improvements, but the previous version shown in the notes is version 1.9, not 2.1 (in fact, no mention of version 2.1 at all). So, I'm assuming the version 2.2 changes show what is different between v.2.2 and v1.9. 

    So, I'm wondering what the specific differences are between iQ firmware 2.2 and 2.1?

    Thanks in advance for any info!

    Jay

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    0 356
    • JayAlper
      GaryHiggins

      @JayAlper 


      Far from certain here but I suspect very little different. I would bet you have a prerelease version of 2.2 and it could in fact be the same, differing only by name. I have seen listings in other product firmware versions where a version is listed but was not offered as a public update. On my end here I see no 1.9 or 2.1. Only 1.7 and 2.2. Just guessing of course, 

      • April 14, 2020
    • JayAlper
      GaryHiggins

      @JayAlper 


      Funny, I ran across this while looking for something else!






      iQ-Series Firmware Update Version 2.2 - (22 January 2019)




      Turbosound iQ-Series


      Firmware update for Turbosound iQ-Series amplified speakers.


      We recommend downloading and installing the most recent firmware from turbosound.com to ensure optimal performance of your product.


      Your speaker models can either contain Version 1 or Version 2 firmware, which was introduced as a running change in 2018. There is no functionality or performance differences in hardware A and B and this change was due to silicon obsolescence only. Please note this does mean the software in the display/menu will show as FW: V2.2. Both Models HW:A & HW:B are fully supported from a warranty perspective.


      To install the firmware update on Turbosound DSP modules:



      1. press SETUP while switching the unit on


      2. Connect your Windows PC to the speaker’s USB port


      3. Then run the executable “TURBOSOUND UsbUpdate_V2.2.exe” that you downloaded and unpacked from our website.



      2.2 (2019-01-22)


      New features:



      • Improved input modes: Analog, Ultranet and Auto.


      • Separate P16 page for Ultranet setup.


      • Active Ultranet channel is shown on main screen.


      • Improved parameter save and several fixes.


      • Improved limiter behavior.







      musictribe.com page 1 of 2 turbosound.com







      1.9 (2016-07-01)




      New features:



      • Improved ULTRANET stability


      • Improved behaviour in low temperature operation (below 0 °C)


      • Support for upcoming TS products (new series)


      •  

      •  

      •  

        1.7 (2014-06-10)

        New features:




      • support for NuQ, TCS and TSP series


      • support for Turbosound Edit remote application 1.0 (2014-12-04)



      iQ series production release






      © Music Tribe Global Brands Ltd. All rights reserved.
      All information in this document is subject to change without any further notice.






      musictribe.com page 2 of 2 turbosound.com





       


       

      • April 14, 2020
    • JayAlper
      JayAlper

      Gary,


      Thanks for the info. I suspect you're right that v2.1 and v2.2 are essentially the same. Maybe, v2.1 is the version they ship loaded on the hardware and v2.2 is the version they offer as the final downloadable release on the website. In fact I seem to recall there was (is?) something similar in the (sister company) Behringer X32 firmware releases, where firmware ending in an odd number was basically the development/beta tester version and firmware ending in an even number is what was released to the general public.


      Anyway, I'm hoping there isn't much (if any) difference between the iQ v2.1 and v2.2 frimware.


      BTW, if/when Turbosound do release a new version of the iQ firmware, is it true that you can not perform a Turbosound iQ firmware update on a Mac? That would be REALLY disapointing! I would hate to think I've got to buy a Windows PC (or, buy a Windows license and repartition the drive on my MacBook Pro) just to update the iQ firmware.


      Jay

      • April 16, 2020
  • Mateusz
    Contributor - Level 2
    2020-01-14

    Hi!

    I am considering buying NuQ 118B-AN subs and I have a question regarding that model. In the picture presenting back of the speaker there are 4 bolts in each corner (16 in total). Are they indented for wheels? Does the speaker come with wheels in the box, as the iQ18B does? Manual nor product page says nothing about attaching wheels, so I am a bit confused.NuQ118B-AN_P0B4K_Rear_L

    Thank you in advance for clarification!

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    1 333
    • Mateusz
      GaryHiggins

      @MateuszI'm not an employee but those holes are for the wheels and I would be very surprised if the wheels were not in the box-I would protest loudly if not

      • January 14, 2020
  • guitarman_nebr
    Contributor - Level 1
    2019-06-26

    Hey all,

    I have been using the IP2000's for a few months now.   They sound great....until I have to push them for a bit more volume.  I have a small band with pre recorded tracks for Bass and Drums...we sing and play guitar over these tracks.

    I seems there is a general agreement to set everything on the speakers DSP to "0" to use these as a PA speaker with a mixer.   However, it seems there is not a clear explaination as to how much input to use to optimize the output of the speaker.  

    The ouput runs hot and pegs out very quickly...to the point the system will cut out or clip.  I think Turbosound should do a video addressing input and output settings.  On the DSP display it will show the input at two bars and the output quickly goes off the scale.   It is hard to balance these two settings.  

    Does anyone have their own experiences to share?

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    0 294
  • Eldjmix1
    Contributor - Level 2
    2019-12-04

    Does anyone have a parts manual or parts list? I had my speakers bashed with a bat (client bought me new ones) and now I'm trying to get parts to fix? 

    IMG_3402(2).jpg
    0 280
  • JimDillon
    Contributor - Level 1
    2019-12-24

    What is the differance in Ip2000 ver 1 and ver 2?
    If it's software is there an upgrade for the software?

    0 275
    • JimDillon
      GaryHiggins

      @JimDillon I have been trying to sort this myself for a while now as I own an ip2000 v1 system. What I have come to find out, the v2 system can get firmware updates and the v1 can not. I hoped it would be easily upgradable by simply installing the firmware. It is not. The firmware update is done via the Turbosound app which is the same version for both v1 and v2. The app can detect if you have the V1 or V2 system and if it's V2, it allows the firmware upgrade-I believe there have been 2 so far.

      • December 24, 2019
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