• New
    Mateusz
    Contributor - Level 2
    2021-07-06

    Hi,

    I am browsing through Turbosound catalogue looking for true 3-way speaker (i.e. 1" + 6.5" + 15"). Does Turbosound offer product that would compete with i.e. PRX 635 or ETX-35P?

    0 59
    • Mateusz
      Nigel67 I have asked a colleague in Solutions to look into this and reply hopefully later today.
      • Jul 7
    • Mateusz
      AlexLane

      Hi Mateusz,

      We do not currently have any three way speakers like this in our catalogue, however if you can inform me a bit about the intended application I am happy to advise on appropriate products from what we do have.

      Best regards,
      Alexander

      • Jul 7
  • New
    Livesound702
    Newcomer - Level 1
    2021-05-12

    What is the crossover frequency between the 8" and the compression driver?

    0 59
    • Livesound702
      NicJonesMT Hi Livesound702.
      I'm not too sure off the top of my head but if you submit a tech support ticket, one of the team who deal with Loudspeakers will be able to advise you further.
      • May 14
  • New
    AnthMills
    Newcomer - Level 1
    2020-11-22

    Hi i need a part for Turbosound IQ 18 Bass Bin, It is the metal insert on the top of the bin to mount the pole for tops into, mine has cracked does anyone have any ideas where i could find this

    0 58
    • AnthMills
      RexBeckett Hi Anth, try opening a Care ticket for this. At the top of this page, click Support then scroll down and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • November 22, 2020
      • Part for Turbosund IQ 18
        AnthMills thanks
        • November 22, 2020
  • Turbosound
    Triber Moderator
    2020-07-17
    We’re bringing new features to the Turbosound website to make it an even better experience! Visit https://www.turbosound.com/ today! #Turbosound #NewWebsiteFeatures
    0 57
  • New
    jeffwoods
    Newcomer - Level 1
    2021-03-25

    My ip500 v2 is powering down after only 1 hour of being powered up.

    any one have any suggestions what could be going on. 

    it just shuts off all by itself.

    0 57
    • jeffwoods
      Dale_M Hi there can you advise if the unit is getting hot at all before shutdown? It may be wise to go to the support tab at the top of the page and raise a Technical support ticket so we can help you.
      • Apr 9
      • ip500 shutting down after 1 hour power up
        jeffwoods Thanks, the MusicTribe team got me fixed up with the correct part.
        • Apr 9
  • New
    nickriggio
    Newcomer - Level 1
    2021-05-29

    Hi I'm experiencing a problem where my Turbosound 1p12 active speaker system has suddenly lost power when using the analog inputs.

    I use to have loads of head room with my mixer master outs very low and the turbosound inputs set to -10. I would typically set the volume on the turbosounds to about -15.  To get a similar output headroom now I need to set the analog inputs to +20 and the volume to over 0. I also get a "No Signal" message when setting the input settings on the Turbosound when clearly there is an input signal. Im not sure whats going on. trying to trouble shoot weather its my mixer by connecting the Turbos directly to my audio interface but it seems very similar.

    Has anyone else had this happen to their Turbosound 1p12b?

    Many Thanks

     

    read more...
    0 57
    • nickriggio
      DavidKnighton Hello nickriggio,
      I think you mean the iP12B right? This is the powered sub with satellite outputs correct? It does seem like there could be a power drain somewhere. I would suggest opening a SUPPORT ticket using the tab at the top of the page. Someone from our team will assist to determine if the unit is faulty.
      • May 29
  • New
    cruzka72
    Newcomer - Level 1
    2021-05-16

    Anyone know where to purchase a replacement driver or reconkng kit for this model, IQ12?

    0 57
    • cruzka72
      ChrisEdwards1 Hi cruzka72, if you have not yet done so please submit a spares ticket. This can be done by going to the support tab at the top of the page and scrolling down to the spares tab.
      • May 16
    • cruzka72
      Dnrbnsn2 Any info on replacement yet? Just put in a ticket and I’m wondering how long it will take.
      • Aug 5
  • Rhapsody
    Newcomer - Level 1
    2020-10-15

    no low output -mid/his are fine - speakers are fine

    0 56
    • Rhapsody
      Nigel67 Hi Howard. We can definitely help you with the repair, but we need you to submit a service request ticket. One of my colleagues will then be able to advise you how we go about repairing your unit. If you can go to the Support tab at the top of the page and submit a service request ticket. Many thanks
      • October 15, 2020
  • New
    MichaelHutton
    Contributor - Level 2
    2021-03-12

    I am using my iQ8's and 15B in our small studio/rehearsal place and want to set up the speakers with XLR connections from our analog rehearsal mixer and Ultranet to the X32 in the control room used for recording.  I had all the speaker inputs set to 'Auto' but the X32 was not turned on at the time as I understood the iQ speakers would 'Auto' to XLR when no Ultranet signal was detectedwhich is what I want for general use for other users.  Only I use the X32 when recording so when I turn on the X32 I expected the Ultranet connection to take priortity.  This set up is to make it compatible for both the analog desk and the digital desk without the others having to change the input selection on the back of each speaker (which means pulling them all out to access the back panel) Is this not how the 'Auto' input should work or am I missing something.  To avoid the hiss and use XLR I had to switch the inputs to analog and then turn the speakers off and on again before they stopped hissing.  Any advice would be appreciated

     

    Many Thanks

     

    Mick

    read more...
    0 55
    • MichaelHutton
      GaryHiggins I believe you can only connect to one or the other, digital via the ultranet or analog via the xlr not both (physicaly connected) at once. I also believe the auto is only for eq not for the analog/digital connectors.
      • Mar 13
  • New
    JeffOpt
    Contributor - Level 2
    2021-05-24

    Hi, can anyone tell me when Turbosound will have speakers available again in the United States? I am looking at putting together a small outdoor rig and tried contacting Sweetwater but they have no clue as to when speakers will be available again - many other sources say they are out of stock but able to take orders, again with no definitive date of delivery. 

     

    Specifically, I am interested in a pair of TSP152-AN, TSP122-AN, or NuQ152-AN along with a pair of NuQ115-AN subs to use for a small outdoor stage during our times of Covid.

    Any insight as to when speakers might be available again in the US would be helpful.

    read more...
    0 54
    • JeffOpt
      Dale_M Hi there can I ask that you send this request in to us via the support tab above as a Pre Sales ticket as the team are not on community, many thanks.
      • Jun 1
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