• JacquesMathez
    Contributor - Level 3
    2020-04-11

    Hi,

    When searching "Turbosound edit PC" in the download section of Turbosound, i only find V1.1

    When I downloaded and installed it, one or two years ago, it was V1.3.

    Also, a google search with "Turbosound edit PC V1.3" returns with "no results".

    Strange, no? 

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    0 274
  • Dae_dalus82
    Contributor - Level 1
    2019-06-10

    I own 2 15 inch siena tsp152-ans.  I was going to buy a pair of 12 in loudspeakers but before i do i was wondering the differences between the siena, nuQ, and athens product lines.  The athens have different dispersion options but other than that i am unsure what their main selling points are.  If i go by frequency response and max spl then the sienas are the best bet.  The other two lines are more expensive and i wonder why that is?  Thanks for any help anyone can provide.

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    0 268
    • Dae_dalus82
      GaryHiggins

      @Dae_dalus82 I cant speak to all the exact differences but when I looked (at turbosound in general) a while back, some models that had the ultranet port, did not include an ethercon port with it. I know the enclosre on some models differed in materials used and would suspect the speakers and perhaps the on board amps are different in some key ways.

      • June 16, 2019
  • JasonChambers
    Contributor - Level 2
    2019-05-20

    I have 2 IQ15's that are less than a year old and really haven't had much use.

    At Saturday's show one of them after being powered on for about 3 minute and without any load shows "over temp" on the display and stops audio output.

     

    Contacted the point of sale and it's a 4-6 week turnaround for repair, which is very disappointing indeed.

     

    Anyone else had this issue?

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    0 260
  • triaudiovisual
    Contributor - Level 1
    2020-05-29

    Hello,

    I am looking for the TS-Parameters of these drivers.

    Would be really helpful.

    Thanks !

    0 259
    • triaudiovisual
      PedroRodrigues

      Thank you for your contact.


      Please follow the link below to acess the information avalable to end user:


      https://www.turbosound.com/Categories/Turbosound/Loudspeaker-Systems/Components-and-Drivers/TS-10W300-8A/p/P0E4N#googtrans(en|en)


      Thank you 

      • June 2, 2020
    • triaudiovisual
      PeterRainbow Can you help me. Thanks contatti me mail [email protected]
      • July 2, 2020
    • triaudiovisual
      PedroRodrigues Hi Peter thank you for your reply, the e-mail used to submit the assistance request was deactivated a while ago, to submit an assistance request please follow the link below: https://community.musictribe.com/pages/care-portal
      • July 2, 2020
    • triaudiovisual
      ConorNoakes From the linked product page:
      "The die-cast aluminium frame is extremely rigid and light in weight, making it ideal for use as a replacement driver – or for deployment in custom-engineered multi-way PA enclosures"

      How is one expected to custom engineer an enclosure without the TS parameters of the driver?
      • July 21, 2020
    • triaudiovisual
      PedroRodrigues Hi Peter thank you for your reply, the e-mail used to submit the assistance request was deactivated a while ago, to submit an assistance request please follow the link below: https://community.musictribe.com/pages/care-portal
      • August 10, 2020
      • Turbosound TS-10W300/8A
        ConorNoakes Are you a bot or something?
        • 1
        • ·
        • August 10, 2020
      • Turbosound TS-10W300/8A
        PedroRodrigues Hi Conor no Bot here just trying to help you by stating how you should proceed so we can help you resolve this matter.
        • August 10, 2020
  • wookiem
    Contributor - Level 1
    2020-01-12

    I've read somewhere that Turbosound products now have a 10 year warranty, can anyone confirm this?

     

    Cheers

    0 241
    • wookiem
      GaryHiggins

      @wookiemIt's true, it's true, it's all true! Edit: Seriously as far as I know they have the same 10 year warranty as Midas

      • January 11, 2020
    • wookiem
      wookiem

      Thanks Gary

      • January 13, 2020
  • Mhound
    Contributor - Level 1
    2019-12-15

    I'm very frustrated because for over 2 hours I've been negotiating this site with no answers, and going in circles answering and re answering the same questions but no info from this site.  

    All I want to know is where to get some technical info such as schematic or service manual to repair this Turbosound IQ15B with blown parts on the amplifier and power supply boards.  Or where to get replacement boards..

    Ray

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    1 233
    • Mhound
      KenMitchell

      Hi Ray ( @Mhound ), 


       


      Welcome to the community.  As far as I know, neither TurboSound nor any of the other Music Tribe companies for that matter, publish schematics or services manuls for their products.  Your best option is to open a support ticket here: https://www.turbosound.com/brand/turbosound/support#googtrans(en|en)


       


      You should receive an auto-reply email shortly after opening the ticket. If you don't, double check your spam folder.  That email will say that someone will contact you within one business day. Be patient as that's been more like a week ( or more) these days. 


       


      Hope this helps, 


      Ken

      • December 15, 2019
  • ArmandVermeulen
    Contributor - Level 2
    2019-06-28

    Hi,

     

    When the limiter is off, is there still a master limiter activated as to not push the system beyond it's capabilities?

    0 233
  • BigFire
    Contributor - Level 1
    2019-09-25

    I recently purchased a brand new full TLX84 rig and for the life of me cannot find crossover points at all for the HF and LF in this box. Can someone give me the HF and LF ranges? I can only find the range for the entire box.

    Also, when I was researching the Turbosound website said I would be provided with EASE files with these. I got nothing and can't find anywhere to download these. Help! I just invested a lot of money and would like to have these basic things. Thanks!

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    0 209
    • BigFire
      MatteoBarbaro

      Hi,
      Turbosound doesn't release DSP settings for TLX array's series, you must use dedicated amps, Lab gruppen PLM+ with Lake DSP on board. Eq settings, limiters, crossover and eq overlay are in the DSP presets downloadable from the product page.


       


      BR

      • October 16, 2019
  • LeeE_Wolloff
    Contributor - Level 1
    2020-07-22

    How can I get the service manual for my TFX122M-AN?  I have them for my iq12, iq15b, ip300, and ip1000.

    Thanks,

    Lee

    0 204
    • LeeE_Wolloff
      Paul_Vannatto Unless you are an approved service depot, the service manuals you already have are not official ones, since the company has a policy of not giving them out.
      • July 21, 2020
      • Service Manual for TFX122M-AN
        LeeE_Wolloff I beg to differ. I downloaded them directly in 2018 from the music tribe / Turbosound documents page. Since they decided to “upgrade” the website you can’t find anything. Even tech support says everything is a mess.
        • July 22, 2020
      • Service Manual for TFX122M-AN
        Paul_Vannatto Users manual, yes. Service manual, definitely not
        • 1
        • ·
        • July 22, 2020
      • Service Manual for TFX122M-AN
        LeeE_Wolloff I would be glad to send them to you. Either email or text.
        • July 25, 2020
    • LeeE_Wolloff
      donbroussard My name is don louis Broussard at db Sound dealer # 23320. I sold a nx3000 behringer amp to a church warranty #cas-418624-p7z4r2 on January 23 2021. The amp was installed by me for in Christ int church and ministries. The amp worked 23rd 24th and 25th of Jan. When they came back the next Friday the amp did not come on. I put it on my desk and it did not power up. The amp was a week old. I understand it is a 30 day replacement. Music tribe told me to send the with a # CAS-418722-C3Q5R6. RMA# 378693 to audio lab of Georgia. Phone 7704550571 Wendy. So Monday the 1st of feb i sent it off to Georgia. YOU SENT ME A EMAIL AT 5:18 this morning CRM:0018300004058 saying to bring the product to the dealer. I am the dealer. Please help me. My phone is 9047045719. The amp is now in Georgia. Boxed and ready to mail.
      • Feb 4
      • Service Manual for TFX122M-AN
        Paul_Vannatto Don, this has nothing to do with this discussion (Service Manual for TFX122M-AN). Please remove your post and start and start a new discussion regarding your issues.
        • Feb 4
  • Joeoverfeltmusic99
    Newcomer - Level 1
    2020-07-29

    Trying to find out which cable to buy for the cat5e.... Which gauge? what holds up best for road travel. 

    1 202
    • Joeoverfeltmusic99
      AlexLane • Shielded CAT5E wired in T568B protocol. Use Ethercon housing when available.


      • Distance Restrictions
      100 Meter single run
      Stability dependent on quality of cable used.

      o 400 Meters combined total distance

      o Music Tribe Tested 7+ devices max on single run
      • July 29, 2020
    • Joeoverfeltmusic99
      Paul_Vannatto I've been using shielded cat7 for all of my Ultranet and iQ speakers for the past year without any issues.
      • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Where did you get yours Paul
        • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Paul_Vannatto I've been getting them here https://www.primecables.ca/c-1032-cat7-network-ethernet-cable
        • 1
        • ·
        • July 29, 2020
    • Joeoverfeltmusic99
      GaryHiggins I use both Cat7 and Cat8 without issue, IMO both work especially well for IQ speakers, P16M's and DP48 use mostly because of their great flexibility but also you get superior shielding from EMI and ESD. I use both for some AES50 stage box runs as well.
      • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Gary that is great... Thank you I just want to be sure I don't get some cheap cable that won't hold up..... What kind do you use?
        • July 29, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins Sorry I missed this...I like this brand (link below) a lot, I have bought it a few times. It is really flexible, inexpensive and easy enough to make my own lengths with. Please understand I am NOT going for category 7/8 speed properties here at all, but the shielding properties and flexibility are superior to any Cat5/6. AES50 does not require super fast transmission speed and that is not the point in using cat 7 or 8 here. The cable has individual pair shields, an overall foil shield plus a ground wire underneath the flexible outer cover. I use larger diameter, pass through type shielded cat6 rj45's with 1/8” conductive copper tape to maintain ground/shield continuity and that combo works perfectly for me. I think the diameter of the cable is 7 or 8mm, that’s important so as the entire cable with outer covering/ground wire and copper tape can be pushed well into the rj45 before crimping. The rj45 opening needs to be large enough. If one were to use the rj45's that come molded with it (they do sell shorter pieces right down to a foot in length) they are perfectly fine as is, but if you were to add ethercons you need to trim the boot fairly substantially with a utility knife to get them to fit the ethercon shell. A bit tedious but works just fine, I have done so several times.. If you make your own custom lengths with your own rj45’s, this of course is not an issue at all. And in the case of IQ speakers or P16m’s also not a problem.

        One additional note with IQ speakers, they don’t have ethercon connectors so you may want to consider rj45 locks of some type. It’s the only part I don’t like about IQ speakers. Anyway.

        https://smile.amazon.com/gp/product/B081H4XYT9/ref=ox_sc_act_title_1?smid=A3PW9MBA3QBCR9&psc=1
        • July 30, 2020
    • Joeoverfeltmusic99
      Joeoverfeltmusic99 Thank you all great insight... this is my first Ethernet connection I have been using XLR on all my speakers..... I am looking forward to trying this new connection
      • July 29, 2020
    • Joeoverfeltmusic99
      LeeE_Wolloff Since Ultranet is a tier one protocol, anything more than shielded cat 6 is basically overkill. Even standard cat 5 will work for short hops in a pinch.
      • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Paul_Vannatto Yes but preterminated shielded cat5e cables are getting harder to find. At least here in Canada they are.
        • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        Joeoverfeltmusic99 Paul I tried to order from your company but they would not sell to me since I am in the US.... I did try though!!! Thanks everyone for your help I am now trying to figure this new mixer out and get this all set up....
        • August 16, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins Lee, overkill as far as data speed goes ok yes, as far as anything else eg shielding, flexibility and not that much more in price, I see it as a plus. Flexibility with the ultranet and multiple stage runs is number one, If you have multiple p16 lines, cat5 or 5e are about as unwieldy as can be as far as laying them out and having them stay neatly put. I'll take most cat7 or cat 8 any day of the week. Also if you use P16D's or other power injector type devices, you have voltage running right along side of data pairs and these often next to mic cables and the like-so the increased shielding certainly can't hurt.
        • 1
        • ·
        • August 17, 2020
      • Which Cat5 Cable should I buy for my new Turbosound iq10's?
        GaryHiggins There are many us sites that still sell good quality cat6. If you want that type cable and want some suggestions as to where to find it let us know. I made my case for Cat7/8 already so I will leave it there.
        • August 17, 2020
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