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261,093 members
139,766 posts
  • snakemaster
    Newcomer - Level 1
    2020-09-25

    Hi, I got a problem with ipd2400, I configure its IP address in Network Configuration page, at the end of this page, there has an Open Interface, after I choose Enable, I can not find this amplifier anymore. I can not PING it, and the network interface on the rear panel is off, no LED on. Is there any other way I can find this amplifier, or Disable that Open Interface option, or recovery this amplifier. Please let me know, thank you very much.

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    1 51
  • New
    Aqaba5
    Newcomer - Level 1
    2021-07-09

    I live near Bath uk. Where can I get a begringer amp repaired? I used Music Group Innovation in Kidderminster previously, but they don't appear to be in operation.

    thanks

    andrew

    0 50
    • Aqaba5
      DavidKnighton Hello Aqaba5,
      For any/all service requests you must submit an inquiry via the SUPPORT tab at the top of the page.
      • Jul 9
  • New
    hiswkf
    Newcomer - Level 1
    2021-08-11

    I'm in the USA on 120V mains, and I just got a US model FP14K terminated with a L5-30P .. the only receptacle available to me, was a 10-30R backed by a 30A breaker. I used a simple cable adapter to convert the two, the amp blew immediately. First theres supposed to be inrush protection in addition the circuit breaker didn't trip so I'm fairly confused as to how it blew. Regardless of this I need a repair, how can I initiate a repair ticket?

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    1 50
    • hiswkf
      WilliamR Hello, Please click on the support link at the top of this page and create a tech support ticket and someone will get in touch with you ASAP.
      • Aug 11
      • LG FP14K
        hiswkf Opened, thank you
        • Aug 11
  • New
    m944
    Newcomer - Level 1
    2021-06-27
     
    hello I have to replace the power transformer of the ep2500 amplifier that I bought about five years ago.
    The primary of this amp is broken I think due to the electrolytic capacitors which are probably shorted.
    I would like to know if the cost of these spare parts to evaluate the replacement thanks Martore giuseppe email martore [email protected]
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    0 47
    • m944
      KyleJohnson Hello, Kyle here with Music Tribe. To order parts please click on Support and then Spare Parts to submit a ticket.
      • Jun 27
  • New
    ntinajero74
    Newcomer - Level 1
    2021-07-13

    I need help connecting my Bugera V22 Infinium to a new PS1 Power Soak I just got. The diagrams are not helping from Bugera. Does anyone have any instructions or steps to help with that?

    0 47
    • ntinajero74
      WilliamR Hello, William from musictribe here. If you are just using the internal speaker of the V22, then all you need to do is unplug the speaker cable on the back of the combo and plug it into the 8 OHM out of the PS1. Then, Get a 1/4 inch speaker cable, (not a guitar cable) and go from the speaker out of the v22 into the speaker in of the ps1. Then you should be good to go.
      • Jul 13
  • New
    ThalackerM64
    Newcomer - Level 1
    2021-06-30

    I have a BTX36000 (Nuke) bass amp head that has a broken fader/slider pot. I anyone knows the part number/Mfg please post so I can order one.

    Thanks
    Mark

    0 46
    • ThalackerM64
      Dale_M Please go to the Support tab above and select SPARES so the team can advise price and availability.
      • Jun 30
    • ThalackerM64
      ThalackerM64 The bad one!
      • Jun 30
  • New
    dexter74656
    Newcomer - Level 1
    2021-07-12

    Is there a way to find a list of authorized repair locations for Behringer equipment?  Hoping to avoid having to ship a power amp somewhere to be repaired.  

    I've spend the last half hour trying to just find a phone number to call and ask but apparently Behringer doesn't believe in phone support and instead wants me to jump through a ridiculous number of hoops to make a "musictribe" account just to ask a question or submit a complicated ticket.  This is more difficult than it needs to be to get support information.

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    • dexter74656
      DavidKnighton Hello dexter74656,
      You account already exists if you're posting on the community, so step one is already done. The reason we want you to submit a case is so that we can give you accurate information. We live in a world where online information can change without notice, so it's usually best to get it straight from the horse's mouth. Also it gives us a chance to help you troubleshoot the issue before you go through the trouble of paying for a repair.
      Example, a known issue with a simple fix is easier for the customer than paying $100 for a technician to perform the fix. Finally, if it's something under warranty, then it absolutely has to be documented by our team so we can take positive action in other areas of product development. It seems convoluted, but I assure you there are good reasons why we do this.
      • Jul 12
      • Looking for Local Repair Outlets
        dexter74656 Yes, my account is created, because I had to take 10 minutes to create one in order to make this post. I'm not looking for a tribe, I'm not looking for a new social media network, I just want access to support.

        I already know the device needs repair and that it's not a user-error kind of situation (given that it has already been repaired once and failed again), and I'd like to explore options for this to be done locally. That is why I am trying to find if there is a list of authorized repair locations to see if someone is in my area that can take a look at it.

        Please let me know where I can find such information or who I can contact to receive it. If the only option is to create a ticket to ship the amplifier in, then I'll move on to a new company instead.
        • Jul 12
  • New
    leimum79
    Newcomer - Level 1
    2021-08-08

    Hello! I'm running a PLM 10000Q amp for mains with PLM 14000 amps for subs (linked input from the main amp). The subs are arranged as a center cluster, a delayed horizontal array. Question is, how should I get a mono input feed into the sub amps? I know that  I could get a separate mono output from mixer/stagebox into the sub amps, but can I do it somehow without this routing? Or can the summing be done in the DSP (Lake Controller) somehow? Any help would be appreciated, thanks!

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    0 39
    • leimum79
      DavidKnighton Hello leimum79,
      Using the Lake Controller software, go to MODULES > I/O CONFIG and click on the input mixer. Here you can unmute both analog inputs and raise the respective faders to unity. This will essentially sum a L/R signal going into the module.
      • Aug 9
    • leimum79
      leimum79

      Great, I'll check this, thank you very much!!!

      • Aug 9
  • New
    Arnaud_Gainant
    Newcomer - Level 1
    2021-08-09

    Hi all!

    I'm searching for a Behringer BXD3000H footswitch (buying or electronical plans).

    May someone can help me?

    Thanks.

    Arnaud

    0 39
    • Arnaud_Gainant
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our Spare Parts team. Click on Support and then select Spare Parts and fill out a request.
      • Aug 9
      • BXD3000H footswitch
        Arnaud_Gainant Thanks Kyle! I'll do that immediately. Cheers
        • Aug 10
  • New
    Haraldo
    Newcomer - Level 1
    2021-02-08

    Dear team,

    unfortunately there is an ongoing problem with the control knowbs on the TC Electronics RH450. The quality is poor, they crack after some time, fall off etc. The internet forums are full of users which have the same problem. I could now open a ticket and ask TC Electronics for spare parts. However this will not solve the problem as the quality remains poor. 

    Question 1: Why is TC Electronics not capable of solving the issue - especially as the quality of their products is otherwise impeccable -  why is this not bothering TC Electronics that such a small part can't be chosen in better quality - it is obvious that TC Electronics is not manufacturng this spare part but buying it from third party - buy better, rework your specifications!

    Question 2: What are the specification for these knobs so I can search for high quality parts myself

    Best regards

    Harald

     

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    • Haraldo
      PedroRodrigues Hi Haraldo, We are very sorry you feel that way and we aim daily to provide better products and better support , but for that tp be possible we need a close interaction with our customers so we can understand what points need correction and improvement. With this in mind I would suggest to submit a Tech support case so we can follow your claim of the issue of the buttons and then pass the case to Spare Parts so, if still available you can order the buttons you mentioned. Please follow the link below to submit the support case mentioned
      https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=TCElectronic
      • Feb 9
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