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254,394 members
132,077 posts
  • New
    krzyslangos
    Newcomer - Level 1
    2020-11-24

    Hi :)

     

    I read Lake Processing manual, and there is information about the Direct Lake Messaging third party protocol (DLM) which is provided for LM and PLM Series devices.

     

    Is i possible to get integration of external control and monitoring applications such as AMX and Crestron with D series Lab Gruppen amplifiers?

     

    The most desirable functions like:

    - Standby power control

    - Preset Recall

    - Amp Routing

    read more...
    0 111
  • New
    thxrd
    Newcomer - Level 2
    2020-12-09


    hello, it is impossible for professional products such as PLM + / D series amplifiers etc. to have an after-sales service on a forum by email, by "ticket" and to send the devices to England from France !!
    this is not serious !! your two French Labgruppen distributors have no spare parts and the deadlines are unknown
    ditto to buy amps
    this is a completely crazy policy

    I am a company that installs in cinema and I stop the Labgruppen brand.
    at Powesoft delivery 24/48 h / after-sales service maximum one week and in the majority of cases 3/4 days and so big concert: loan of replacement.

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    1 104
    • thxrd
      PedroRodrigues Hi thxrd, we are sorry that you feel that way and we are here to assist you in any matter, never the less please consider that all the support is provided submitting the assistance request for support or Spare Parts as you mentioned by following the link below: https://www.labgruppen.com/service.html
      • Feb 9
  • Avaco
    Newcomer - Level 1
    2020-10-05

    Hey there,

    after months i was on tour with my ipd1200 & 2400 (build in case with router), open my iPad with the new iPadOS 14 to change settings of the DSP, but IntelliDrive Controller doesn't work. I didn't find the App now at Apples App Store to make a new install??

    For me as a mobile DJ i use the IntelliDrive with the iPad to listen and setup, was a big point for the ipd Series.

    Did you plan an upgrade for the mobile solution in near time or is there another solution?

    Kind Regards, Andreas

    read more...
    0 101
    • Avaco
      PedroRodrigues Hi Andreas, unfortunately at this moment we cannot provide any update on this matter, I;m surer we will soon but I cannot provide a time window. The latest version available is IntelliDrive Controller Software Version 1.2.8. please follow the link below to access it :https://www.labgruppen.com/labgruppen/product?modelCode=P0CNR
      • October 5, 2020
    • Avaco
      Avaco Hi Pedro,
      Thx for your fast reply! Do i right understand, at this moment i have to go around with a Laptop or a Mac to setup the DSP?
      The latest Software is for Windows & MacOS?!!
      • October 5, 2020
      • IntelliDrive Controller on iPad with iPadOS 14
        PedroRodrigues Hi Andreas please bare with us we will have some news about this matter I just can't provide a time frame. Thank you
        • 1
        • ·
        • October 5, 2020
      • IntelliDrive Controller on iPad with iPadOS 14
        Avaco Ah Ok, thank you for this information. I'll waiting for
        • 1
        • ·
        • October 5, 2020
  • New
    Pogre
    Newcomer - Level 1
    2021-04-10

    Oh boy, where to start. Hi there!

     

    Okay, a friend gave me a NX3000D to power my passive sub and told me one channel was inoperable. Right now I have it set to "Bridge" mode using a RCA to 1/4" T/S cable from my subwoofer preout to input A on the amp. I'm using a Speakon to bananas connector from output A to my 4 ohm subwoofer, a RBH SV-1212NR, a passive sub. Everything is working.

     

    My question is about the channel my friend said was inoperable. In stereo mode he said only the B input/output works and there's no signal for the A output (in stereo mode). I have it set on Bridge mode using the A input/output and it's working well. Both green lights above the A and B dials illuminate when I play something. Room correction had me set the gain at about 11 o'clock on the dial. Does this mean I have the amp set to maximize output and have available full rated power, 3000 watts, to my 4 ohm sub? Have I done this correctly?

     

    Sorry for the rudimentary questions. I'm new to pro amps and still a little confused with the menus. Plus my friend added to my confusion telling me about the inoperable channel when in stereo mode.

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    0 89
    • Pogre
      Paul_Vannatto If the one channel is not working, you will only get the power output of the other channel, even in bridge mode.
      • Apr 10
  • erichanus
    Newcomer - Level 1
    2020-09-15

    New laptop. Windows 10 home. I have 2 amps 1 inuke 3kdsp and 1 inuke 6kdsp. The remote connect software does not recognize the 3k. The 6k connects perfectly. Both function perfectly on old laptop. I believe that one is win7. I have updated and uninstalled/ reinstalled software and drivers. Windows does recognize both amps just the software does not recognize the 3k on the new laptop. I use the same cable for both amps only connecting one at a time. 

    read more...
    1 86
    • erichanus
      Arbigator I'm having this same issue and looking for a solution. Just bought a NX3000d, but can't get NX Edit to connect to it.
      • September 15, 2020
  • New
    ebstrickland
    Newcomer - Level 1
    2020-11-17

    We have an installation using 5 Lab Gruppen D series amplifiers. Two have intermitant issues.

    Who is the US technical support contact for Lab Gruppen?

    0 86
    • ebstrickland
      KyleJohnson Hi Edward, Kyle here with Music Tribe. Please submit a technical support ticket through the Support button at the top of the page.
      • November 17, 2020
    • ebstrickland
      ebstrickland kyle thank you for getting back with me. here's the challange. the job site is 2 hours away. there's a possibility that there's an issue with one or more amplifiers. the online support ticket insists on a serial number. what do i do when there's more than one? a phone call from a technical support individual would be most helpful until we determine what the real issue may be. i do look forward to hearing from someone soon.
      • November 17, 2020
      • USA technical support
        KyleJohnson You can just enter 1 serial number, it's not required for technical support. Please submit a ticket asap so that someone can get back to you.
        • November 17, 2020
  • New
    audioconcept
    Newcomer - Level 1
    2020-12-22

    Hello
    One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
    What is it ?
    how can I solve ?
    Thanks

     

    0 81
    • audioconcept
      Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair?
      • December 22, 2020
      • PLM5K44 DICO COMM FAULT
        audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ???
        • December 22, 2020
  • nkoz18
    Newcomer - Level 1
    2020-09-03

    Not sure if this device is capable of working in a range of voltages. I am in the US so 120v. The back of the unit has a sticker that reads 240v, but I just wanted to confirm that it won't accept 120 before returning. A step up transformer is not really an option. 

     

    Anyone know?

     

    Thank you!

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    0 78
    • nkoz18
      PedroRodrigues Hi nkoz effectively the unit was acquired from UK company it should be used with 240 V but that does mean that the unit will not work in 120 V using an adapter but please be aware that this will be entirely at your responsibility and if anything is damaged the unit is not covered by the warranty as this is classified as a non standard usage.
      • September 3, 2020
    • nkoz18
      nkoz18 Looks like I'm returning. I thought it was weird it was $100 cheaper than on Amazon or other US sellers. Just didn't think about it as I've not run into this issue before and I was in the "US" section of the store. Lesson learned.
      • September 3, 2020
  • New
    Mouzika
    Newcomer - Level 1
    2021-03-08

    Bonjour 

    je viens d'acheter un PDX3000 et je voulais enregistrer mon achat pour bénéficier de la garantie de 10 ans. J'ai tout renseigné mais l'enregistrement ne se fait pas. Cordialement 

    0 76
    • Mouzika
      KyleJohnson Hello, Kyle here with Music Tribe. Did you receive a case number with your registration? Can you provide that number?
      • Mar 8
  • New
    Rideithot79
    Newcomer - Level 1
    2021-06-08

    I am very new at this but try to have the best system within my budget. Ive recently added a Behringer NX6000D and 2 Lavoce SAN 184.03's to my surround sound  system which consists of a Denon AVR X4200W, klipsch RP-450C, 2 klipsch 280f, and 2 klipsch 41m. I am more interested in ensuring that the amp and subs are set up properly to get the most out of them. Is there a simple guide for setup of the amp?

     

    Thanks

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    0 70
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