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187,380 members
57,268 posts
  • 2020-10-07

    Hi, when i switch the speakers on, there are a few ticks and about 8 sec. later follows a awful noise!

    The speakers are about 4-5 years old.

    Is there a chance to repair them?

    0 32
    • Oliver Simon
      Leah from Music Tribe Hi @olsi78 ,

      We'll be glad to help you with your speakers! Please start a Care Ticket by clicking the Support link at the top of this page. On the Support page, scroll to the bottom to submit a Technical Support or Service ticket.

      Thanks!
      • Oct 7
  • Sign-up, join the Music Tribe Community Development Program and become a beta-tester! Become part of the team, help with testing upcoming products, tell the world about them in a video and receive a free unit as a reward! You must meet these criteria:

    • great knowledge about loudspeakers
    • willing to test a beta product
    • willing to produce a video about the product

    In return we reward you with a free finished product! If you want to help with creating the next big thing, please sign up here.

    If you have questions, please let me know. You can sign up for multiple product categories at once (for example loudspeakers, amplifiers and mixers).

    Cheers,
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    2 27
  • 2020-06-12
    hi, can anyone help put me in touch with someone that can provide spares for the reveal 502, as i need a replacement mid/bass driver. i have raised a case but have had noresponse
    0 27
    • Jonathan Mead
      Chris Edwards Hi @longmanjon ,

      I hope you are well.

      Would it be possible to share your case number for me and i will take a look into its current status?

      Thanks in advance.

      Christopher Edwards
      Customer Solutions Lifestyle Specialist
      • Jun 15
    • Jonathan Mead
      Jonathan Mead this is one of them CAS-105358-G3C5V6
      • Jun 15
    • Jonathan Mead
      Jonathan Mead i raised another CAS-107547-Z2X0N5
      • Jun 15
  • 2020-09-14

    Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?

    read more...
    0 27
    • Ka Wai Hui
      Nigel Turner Hi, please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then reply to you with availability and pricing. Many thanks
      • Sep 13
    • Ka Wai Hui
      Ka Wai Hui Hello, my Ticket Number: CAS-134459-R3R6M7, I hope you can reply to me soon! I applied on 1/9/2020, thank you
      • Sep 13
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I have asked the Spares Team to take a look as to why your case is not answered yet. I can only apologise for the delay
        • Sep 14
    • Ka Wai Hui
      Ka Wai Hui Hello, I want to buy the magnet and tweeter together, please reply, thank you
      • Sep 18
      • Tannoy system 1200 monitor tweeter
        Nigel Turner Hi, I am really sorry about this. I contacted the spares team leader and asked her to reply to you, which does not appear to have happened. I have sent her another message and asked to at least acknowledge your case, but preferably answer it with a quote.
        • Sep 18
    • Ka Wai Hui
      Ka Wai Hui I am disappointed to receive your email notification that the Tannoy system 1200 tweeter has no parts, only the Horn bracket. I really hope I can find this tweeter and continue to use this pair of Tannoy system 1200 mixing my songs.
      • Sep 25
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I am sorry that the news wasn't good, but as my colleague mentioned in their e-mails to you, the Driver is not longer available, it is obsolete. We do not have any stock and there is no possibility of getting any more. Unfortunately there are also no alternative drivers we can supply.
        • Sep 25
    • Ka Wai Hui
      Ka Wai Hui If so, can I buy a set of TANNOY 3139? Now I am really disappointed.
      • Sep 25
  • 2020-07-23

    Comprè de ocasion dos altavoces Behringer Truth B2031A por muy poco dinero. El problema es que uno de ellos no tiene la placa de la parte trasera y querria comprar sola esta parte, ya que el altavoz està en buen estado.

    Sabe alguin donde podria encontrar este componente?

    Gracias!

    read more...
    0 22
    • Joan Prades
      Kyle Johnson Hello, you can submit a spare parts order by clicking Support at the top of Community and selecting Spare Parts.
      Hola, puede enviar un pedido de piezas de repuesto haciendo clic en Soporte en la parte superior de Comunidad y seleccionando Piezas de repuesto.
      • Jul 23
    • Joan Prades
      Joan Prades Thank you very much
      • Jul 24
  • 2020-09-21

    Is there a way to change a fuse or is there none? I can't find it. 

    0 17
    • Kristinn Agnarsson
      Kyle Johnson Hello Kristinn, Kyle here with Music Tribe. No, there is no accessible fuse on the GOLD 5. Unfortunately if your speaker is not powering on, it will require service. If you are still within your retailers exchange period, I recommend you contact them for an exchange. If you are outside of your retailers exchange period and require warranty support, please submit a Support ticket by clicking on Support at the top of this page.
      • Sep 21
  • 2020-08-28

    Hi Guys, does anyone know if the Behringer B105D USB port can supply 5V power to a USB device? My guess is it can because it says "USB input accepts USB connection from memory devices with MP3 files." A memory device would require power form the port most likely. 

    I have a wireless microphone receiver connected to the mic input on the B105D and I'd like to connect a USB cable from the same unit, so I don't have to recharge it all the time. 

    Will this work?

     

     

    read more...
    0 17
    • Chris Connaker
      Paul Vannatto Yes, but since it is USB 2.0, it can only provide 5V @ 500 ma max. If what you want to power is less than that, it will probably work. But many devices today require much more than that (eg. smartphones, etc.). It would be far better to power the device with the power adapter that came with it.
      • Aug 27
    • Chris Connaker
      Chris Connaker Hi Paul, thanks for the reply. I'm using Sennheiser xsw-d wireless microphones. They only ship with a USB cable and no charger. Because the receiver can't accept phantom power, I'd love to power it while in use via this USB port instead of disconnect it every night and connect it to the USB port of my computer.
      • Aug 27
  • 2020-10-06

    Hi

    Is it possible to use an unbalanced input using a TS phone plug on the TANNOY GOLD 5 phone jack?


    I want to use TANNOY GOLD 5 with an RCA-TS phone cable.

    0 16
  • 2020-09-19

    needed for repair !!

    if anyone can provide it please 

    Email: [email protected]

    0 14
  • 2020-07-07
    I am trying to replace my power cables for the above speakers which were lost in a relocation. It has been impossible to date. Does anyone have helpful information. Tannoy contact numbers are no longer valid. The plug would be a 2-prong female plug in which is shaped like a standard 3-prong but without the grounding 3rd plug. I have photos & a pdf manual for clarification, but don't see a way to upload here. Anyone that I've spoken with at the pro shops have mistakenly referenced the wrong cable. Thank you. --Susan Waitt
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    0 13
    • Susan Waitt
      Nigel Turner Hi spw681. If you go to the support tab at the top of the page and submit a ticket, then we will be able to give you the information you require.
      • Jul 8
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