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  • SpirosPatras
    Contributor - Level 2
    2020-10-02

    Hello everybody. This is Spyros Patras from Athens - Greece.

    I have a problem in my XR18 Behringer digital mixer. The problem is that: Most of time i have no sound in the left main channel. Other times i have a very low signal in the left (The right is in 100% and the left in the 15%).

    I opened the mixer to find any problem i can see with my eyes (some friend who had the same problem told me that he opened the mixer and put again a cable tape in it's place and it was okay again) but with no luck.

    I am working with the left main channel taken from the AUX6 until today but i want to find a solution because i need all my 6 Auxilliary buses again. I tried everything from the X-air edit application such as routing etc.

    Do you have any opinion about this ?

    Thank you for your time.

     

    Spyros

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    1 1,349
    • SpirosPatras
      Paul_Vannatto In the photo provided, there is nothing connected to the Main L output. So if you are having issues with Main L, you are using something else, making it a routing issue. Please use X-Air Edit (Windows, Mac, linux or Raspberry Pi) to export your scene to a file, save it in the cloud (eg. Dropbox, Google Drive, etc.) and post a shareable link. That way we can have a look and better advise.
      • October 2, 2020
    • SpirosPatras
      RichardMcBrayer

      There seems to be a New Japan Radio Corporation NJM4580 Dual Op Amp driving the main output. I would dare say that is probably the problem. Not easy to get to, so you would need someone pretty experienced to work on it. I would send back to Behringer. The part is less than $1 US.

      • July 7, 2021
    • SpirosPatras
      funkybeatt

      I have EXACTLY the same issue, although mine is intermittent. Was the cause of the issue ever discovered?

      • December 5, 2021
    • SpirosPatras
      jonmccravy

      I just fixed this problem 5 minutes ago with my mixer. My left main channel got really quiet and I had some intermittent failures. So I took it apart thinking there was something wrong with the amplifier circuit for that channel. I curve traced everything and couldn't find anything out of sorts with that channel. So I just unplugged all of the ribbon cables, checked them for internal shorts, then plugged them back in. I also seperated the pins on the lower 2 boards and put them back together incase there was any currosion on the pins. I Just fired it back up and its working normally again.

      • Jan 24
    • SpirosPatras
      gfaust

      I have the same problem right now just using aux 5 and 6 as my mains linked stereo its a pain but this is just my back up mixer ,I have a m32c with dl32 that use mostly I'll try the ribbon fix good call thanks !!

      • May 6
  • kjw16
    Newcomer - Level 1
    2020-10-27

    Hi, 

    On the Behringer XR18, is there a way to convert the 16 channels of digital audio coming from the ultranet port to 16 channels of analog audio coming out of a 16 XLR snake?

    Because I want to ideally be able to have 16 more outputs to feed other speakers as I am not using any P-16s and do not want to spend lots of money on a digital stagebox or a digital to analog converter.

    Is there a way to do this?

    Thanks

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    0 1,326
    • kjw16
      Paul_Vannatto There is no unit that converts Ultranet to 16 XLR. The only solution is to invest in some Turbosound Ultranet compatible speakers, such as the iQ12, etc.
      • October 27, 2020
      • How to convert Ultranet port on Behringer XR18 to 16 XLRs
        kjw16 Hi thanks for reply. Yes I’ve heard about these speakers. However it is a big investment for me.

        Instead couldn’t I get up to four channels of XLR by using the Radial Catapult Mini RX 4-Channel Reciever?
        • October 27, 2020
      • How to convert Ultranet port on Behringer XR18 to 16 XLRs
        kjw16 Because this can receive up to 4 channels of audio over a Cat-5 cable and convert it to 4 XLRs.
        • October 27, 2020
      • How to convert Ultranet port on Behringer XR18 to 16 XLRs
        Paul_Vannatto Those Radial units simply uses the 4 twisted pair wires that are part of the cat5 cable to transfer audio from the Radial transmitter to receiver. Ultranet is a proprietary digital protocol that will not work with something like those Radial units.

        Those Turbosound iQ speakers are well worth the investment. I used 2 iQ12 on the shores of Lake Erie earlier this month for my son's wedding. Even with the sound of the lake's waves, everyone that came (with social distancing) could hear clearly, even those at the parking lot (about 350' away).
        • October 27, 2020
      • How to convert Ultranet port on Behringer XR18 to 16 XLRs
        kjw16 Thanks a lot for the info. Really appreciate it.
        • October 27, 2020
    • kjw16
      JamesPaul

      FWIW year old Zombie Thread ; two of these plus some cabling should achieve the desired results https://mediadl.musictribe.com/media/sys_master/h09/h32/8847668674590.pdf

      • November 11, 2021
  • New
    lhmirand
    Contributor - Level 2
    2021-02-23

    Making your products unavailable to any market leaves uncertainty.    Please clarify because I'm ready to sell my gear and buy Presonus.

    https://www.musictech.net/news/gear/music-tribe-factory-direct/?fbclid=IwAR03jG9B8oGKr7W5v1zCEnkynNGIY3pPZ4HQZjsELEmTtYsZs1sgc7gs75s

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    0 1,282
    • lhmirand
      -mjk- “As a consequence, this unfortunately disqualifies all small brick-and-mortar stores and traditional distributors, as serving them adds little value and increases cost,” Behringer added.

      They are not going out of business. This looks like an attempt to keep sellers from using ebay and Yahoo, etc. to sell Behringer products.
      • February 23, 2021
    • lhmirand
      lhmirand So if someone came to me and said I want to upgrade my sound system. I can't sell them any Behringer. So who is closer to the customer, the locals or a giant retailer.
      • February 23, 2021
    • lhmirand
      -mjk- No one cares about closer. People care about price, so they browse at the local store and then shop online anyway because the prices are cheaper with the big online retailers. With free shipping, nothing is more than a day or 2 away. Even if there is a local shop with the product, will they open a box and allow you to demo anything? Probably not.

      Just so we're clear, I'm not involved in this. I just responded to your statement.
      • February 23, 2021
    • lhmirand
      lhmirand You are right "No one cares".
      • February 23, 2021
      • Is Music Tribe going out of business?    This statement in December leaves us wondering.
        -mjk- Look, that's not what I said, so don't attribute that to me. I get it that you'd love to go into a local shop and buy something. Here in Taiwan, I paid over $3,000 USD for a landed X32. The truth is, someone imported that unit and sold it to me marked up with import duty and shipping. But I have no idea really, what the actual costs and charges are. The next thing that I buy will be from Sweetwater, where not only do they already know me, I'll get an invoice with all charges listed. I have a Taiwan import license and my broker will handle everything. I'll be able to control the costs better than buying one locally.

        If you live somewhere far away from one of the big online retailers and you need to buy lots of gear, you should already have an import license. That's just good business.

        Complaining and saying "no one cares" is a nothing but a cheap shot. All of the Behringer people I've dealt with (including the users on the Forum) have been extremely knowledgeable, helpful and willing to bend over backwards to get things done. Mr. Behringer himself has done the industry a great service by providing high quality products at reasonable prices. Perhaps Presonus may be a better match for you.
        • February 24, 2021
  • New
    AaronPlant
    Contributor - Level 2
    2021-04-14

    Hello all,

    Quick and hopefully simple question... Can Ultranet be connected via a standard Ethernet network switch somehow?

    I am trying to simplify the number of network devices in my setup as I am now networking my X32 Rack, X-Touch, MacBook, and S32 interface using CAT-6 cables - so I'm just wondering what would happen if some of these devices sat on the same network switch before reaching the other end into the devices... I think AES50 can travel through a standard Ethernet switch... not sure about Ultranet?

    Any advice you have would be very much appreciated :)

    Thanks, Aaron.

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    0 1,257
    • AaronPlant
      Nigel67 Hi Aaron. Unfortunately, even though it uses the same cables, it will not work over ethernet
      • April 14, 2021
    • AaronPlant
      AaronPlant

      Hello Nigel, do you mean ANY of it, or is some of it possible with standard network switches? Obviously the X-Touch and X32 Rack are already networked, but it was the AES50 and Ultranet I was hoping to consolidate. I found an article online that said AES50 was Ethernet compatible, so maybe it is the Ultranet that isn't? I guess that would explain the Behringer P16-D switch...?

      • April 14, 2021
    • AaronPlant
      GaryHiggins Aes50 will not work on a network switch, you need bidirectional communications for sync so no way to have multiple returns go down one input line. Ultranet doesn’t use all data pairs of a lan cable but is ethernet cable compatible, it’s a proprietary format. You do need a P16D for Ultranet, or an SD8/16 which have multiple p16 ports.
      • April 14, 2021
    • AaronPlant
      AaronPlant

      Hi again Gary :) - thanks for clarifying this - there's nothing Behringer-specific I could find on the internet regarding this so it is good to know and I note the lack of Ultranet ports on the S32 which is a shame. I'll see about getting hold of a P16D for the Ultranet connectivity then :) I'm also using the Turbosound NuQ tops and subs via Ultranet on top of all the above equipment, hence the question :)

      • April 14, 2021
      • Ultranet over standard Ethernet switch?
        Paul_Vannatto Hi Aaron, I just checked and the S32 does have an Ultranet port, similar to the S16. If you are looking for a stagebox with multiple Ultranet ports, consider getting the SD16 or S8 which have 4 and 2 ports respectively. I find that using multiple SD stageboxes strategically placed on the stage superior to using an all-in-one stagebox.

        Regarding the question of the ethernet compatibility of the AES50 and Ultranet, both are only first layer (physical) compatible of the ethernet protocol. Otherwise both AES50 and Ultranet protocols are proprietary to Klark Teknik (which is part of the MT family).
        • April 14, 2021
      • Ultranet over standard Ethernet switch?
        GaryHiggins Also with an S/DL16/32 stageboxes, they all have adat ports (which output aes50 17-32) you could get a P16i which connects by adat (also analog) and has multiple (5) powered p16 output ports. Whatever you assign aes50 17-32 will be output on the p16i Ultranet ports. For your speakers or p16m’s. They all still have a single Ultranet port besides adat.
        • April 14, 2021
    • AaronPlant
      Nigel67

      Hi Aaron, sorry for the late reply. I see Gary and Paul have already answered your questions though. Everything they have said is exactly right.

      • April 14, 2021
  • metzandsons
    Newcomer - Level 1
    2020-09-16

    My church uses an X32 for the house mix, but we now need a second mix for streaming.  I want to use a separate device for this.  I don't want to use the X32 for the mix.  I want to connect a separate device to the X32, have the X32 send the inputs to the separate device.   Either digitally and use a virtual soundboard software on a MAC, or a separate smaller mixer.  We only use around 10-12 channels.  What/ how can we do this?  I prefer to use the USB out and send the info to a separate device, not just Y a bunch of cables.  

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    0 1,215
    • metzandsons
      Nigel67 It all depends whether whoever is going to mix the audio wants physical knobs infront of them to change settings or are happy adjusting settings on the fly with a computer. Is there any reason why you want all the input channels being sent to another console for mixing, or could you just use the house mix? If you used the house mix, then all you would need is to send the two channels over the USB to a computer from where you can then stream the channels. If you wanted to go down the route that someone wanted physical knobs infront of them, then maybe the X32 Compact. You could send the input channels to this over the AES50 mix them down and then send to a computer for streaming via the USB. If the sound guy was happy using an ipad, etc to mix the audio, then you could go with a X32 Rack or Core again connected via AES50. The other option would be to just plug a computer to the USB of the X32 and send all the input channels into a DAW where you can mix them and live stream. You may be limited though using this method on EQ, FX, Gates, Compressors etc and the mix you stream may not sound like the house mix. Maybe you could expand a little as to why you would want someone to mix the audio again when you can get the house mix sent across the USB for live streaming? Many thanks and hope this helps.
      • September 15, 2020
      • X32 connect to second board for streaming mix
        metzandsons The house is small and the house mix reflects that. We never have to use a mic on the piano, the bass cabinet can carry the whole room, the acoustic guitars need boost and the vocals get the most. We tried the house mix and it sounds terrible isolated from the house. Plus we've add house mics to bring the ambience of the house into the stream mix to get congregational singing, but we don't want those running through the house. We have tried to create a separate mix on the x32 and use that to live stream with. It works, but it is too much for one guy to keep up with both house and stream mix at the same time on the same board. Have you worked with an X18? Will that take connect directly to the X32 and do what I need as a separate mixer?
        • September 16, 2020
      • X32 connect to second board for streaming mix
        Nigel67 Hi, apologies for not replying sooner. I do not think that the X18 will work for you as there will be no way of getting the audio into it digitally. I thought that you would be able to use the Ultranet to send the audio from the X32 into the X18, but unfortunately the ultranet on the X18 is output only. You will need the USB output to connect to the computer for live streaming so you cannot use this either. I think that if your sound engineer can mix using an ipad or MAC, then you could look at an X32 Core. This way you can connect to the X32 using AES50 and then use the USB for sending the main mix to the computer for streaming. It may be worth talking to your local reseller, or the seller that you got your X32 from and get their thoughts of what would be best for you. Hope this helps.
        • September 18, 2020
    • metzandsons
      GeorgeDougherty I got along fine using a matrix pair out for the broadcast mix on our prior X32. I took the house mix and utilized a mixbus as a broadcast boost mix. Broadcast boost augmented drums, guitars and others to compensate for things louder in the room. I always use a speaking mixbus to do feedback notching for headsets and lavs so that also routes and boosts into the broadcast matrix to even out the music to speaking volume.
      If you use a matrix for the broadcast, use matrix outs for your house sends as well and apply any room correction on the matrix buses rather than the Main L/R bus. My standard setup uses Matrix 1/2 as L/R, 3 as subs and 4 as front fills. On an X32 you'd have 5/6 available for a stereo broadcast. mix
      • September 15, 2020
    • metzandsons
      StephenEvans I'd say your best options if you want another physical device would be to get something like an X32 compact or producer and link them with AES50 to pass the channels through. If you are happy to mix with a mouse or touchscreen then I would use a stereo pair of busses on the X32 and mix using an iPad or computer app to save buying another device. If you have a powerful enough computer and a suitable DAW you could easily route the raw inputs in using USB (up to 32 channels) and then mix on the computer or laptop
      • September 30, 2020
  • revdrlon
    Newcomer - Level 1
    2020-08-15

    Hello, when i open X-Air edit in windows it just crashes. I have found the folder where "X-AIREdit.init" is stored and when I delete that file it allows the program to open. When i close the program and go to open it again it crashes. I have to delete the file again. That file stores the last used mixer settings. When iI delete that file I have to sync from the mixer to the pc to get all my setting back. I can do this process every time but it shouldnt have to be like that and I am getting frustrated.

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    0 1,206
    • revdrlon
      Paul_Vannatto What version of X-Air Edit are you using? Current version is 1.5. There is a possibility that one of the files in the AppsData\<>\Roaming\X-Air Edit folder is corrupt. Delete that whole folder and try again.
      • August 15, 2020
    • revdrlon
      revdrlon I have to delete that whole folder every time I try to open the program, that is the problem. I've redownloaded the program a few times, it is the newest version on the website.
      • August 15, 2020
      • X-Air edit for pc crashes upon start (Windows 10)
        revdrlon replied
        • August 15, 2020
      • X-Air edit for pc crashes upon start (Windows 10)
        Paul_Vannatto I just downloaded and ran the X-Air Edit 1.5 (from the XR18 product site) on my wife's Win10 laptop (I use linux Mint) and it runs fine.
        • August 15, 2020
    • revdrlon
      NicJonesMT Hi There.
      Could you please open a technical support ticket and we can go through some additional trouble shooting with you.
      Please ensure that you provide the following;

      Are you running as Admin?
      Have you tried in compatibility mode?
      The Precise Win 10 version you are using (Found in About my PC)?
      Do you have a Mixer connected when it crashes?
      Can you run the app from another PC?
      Can you confirm your PC specifications?
      • August 17, 2020
  • revoconnell
    Newcomer - Level 1
    2020-07-17
    Hello, I'm trying to get our church's X32 audio output to be recognized by Streamlabs OBS so that we can live stream. I have downloaded and attempted to install the latest X-USB driver, however, I get an error message: "USB Device not recognized." When I go to the device manager I get a yellow exclamation with the error: Unknown USB Device (Device Descriptor Request Failed). I have tried uninstalling and reinstalling and still get the same message. I'm running a clean install of Windows 10. I have the latest firmware on the X32 (4.02 I believe). Suggestions?
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    0 1,186
    • revoconnell
      Paul_Vannatto What is the name of the driver file you installed?
      • July 17, 2020
    • revoconnell
      revoconnell Thanks for your prompt reply: BEHRINGER_X-USB_DriverSetup_v4.59.0
      • July 17, 2020
    • revoconnell
      revoconnell By the way, I also have restarted both the computer and the mixer with the same error message.
      • July 17, 2020
    • revoconnell
      Paul_Vannatto The reason I asked for the driver file name is that numerous times users have tried to install the X-UF USB driver 6.13 (for the older X-UF card). Evidently you have the correct drivers but it did not install correctly. First go to the Device Manager and uninstall the driver. Then right click on the drivers file and select Run as administrator (or something like that - I've switched from Win7 to linux Mint in January when they dropped Win7 support).
      • July 17, 2020
    • revoconnell
      DaveMorrison Is there any chance that you have the X-Live card installed (with 2 SD card slots) in your mixer? That would also cause major headaches as it uses a different driver.
      • July 17, 2020
  • PatrikBouldin
    Contributor - Level 2
    2020-06-18
    Howdy, Just confirming I'm doing this the best way, or if there's an easier way. Let's say I want to feed an external stereo mix to my XR18 mixer, and I do it using two input XLR input channels. Now, typically if I just want to route them out the mains I simply select the stereo link on the input channels - and it works. However, if I want to send the two channels to an aux out pair I guess I have two choices: 1 - to simply route the 2 channels to the aux out pair, or 2 - send to two different bus mixes, and then send/assign the bus pairs to the aux pairs. In the last case I have to make sure that input channel one is given gain to bus 1, and no gain on bus 2, and then opposite that on channel two. Is that how you all do it? It seems to work. Should it be 100% on/off on each bus or should it be something in-between. Also, I guess this tells me that a bus mix is one and only one channel, correct? Thank you! Patrick
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    0 1,084
    • PatrikBouldin
      RexBeckett When you stereo-link buses, there is a pan control for each channel's send to the bus pair. You can see this on XAir Edit by selecting a channel and opening the Sends tab. The pan control is above the bus send faders. When you send a stereo channel pair to a stereo-linked bus pair, the send pan controls are usually set automatically.

      You can send multiple channels to a bus. If you want Aux outputs from a single channel or pair, you could route the outputs directly from the channels using appropriate signal taps. This would save two buses but you would lose the level control provided by the bus master faders.
      • June 18, 2020
    • PatrikBouldin
      PatrikBouldin Hi Rex, thanks for that info. Ok, makes sense but have some remaining confusion. First, I attached a picture for help. I think I found where to pan the buss pairs (on pic), it wasn't on the send screen as far as I could see, if I'm understanding. Also, I did not see a way at all to do a stereo link on a buss pair, only on the Channel inputs, and when I do that I kill all the stereo! Also, panning my buss pairs had absolutely no affect, strange. On my picture I also showed the only way i can achieve stereo separation. Also, I mixed down what I'm hearing on a dropbox file sample: https://www.dropbox.com/s/tz0zby3vhoyh3yp/Edward.mp3?dl=0
      • June 18, 2020
    • PatrikBouldin
      RexBeckett You can stereo-link buses by selecting one of them and opening the Channel tab. Select it by first clicking on the bus button and then on the scribble box at the far right. Once the busses are linked, the pan control will appear on the Sends tab. You can only link odd/even buses e.g. 1/2 or 3/4.

      The pan controls you have arrowed are on the bus Masters. These control how the bus is fed to the Main LR mix. They only apply if the LR button on the bus's Main tab is on.
      • June 19, 2020
  • pianopop9
    Contributor - Level 2
    2020-08-27

    Hi guys - been using the X32 with the S16 for years but never had to use the outputs on the S16 until recently.  No matter what I try I cannot get the channels I want (Main L & R) routed to the S16 outputs.  I have 8 bus's being used for IEM so I even tried moving the last one of those over to the S16 so that I can utilize the factory L & R outputs of the X32 but that won't work either.  

    I saw in one tutorial that there is an "XLR" tab in routing where you can assign the XLR outputs but mine only shows XLR outs 1-8 even though I have 8 more on my S16.  The unit is connected and working perfectly for inputs already.  

    Please help as I am getting desperate now with shows coming up.  T/hanks so much!

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    0 1,048
    • pianopop9
      Paul_Vannatto Hi Brian, you assign the outputs to the S16 on the Routing, AES50 screen, in banks of 8. Typically you would use the Routing, Out 1-16 screen to stage (put together) those banks of 8. So first assign the desired buses and Main L and R to the 16 individual outputs (post fader) on the Routing, Out 1-16 screen. Then assign Out 1-8 to the first bank of the appropriate AES50 (A or B depending on which one you have connected the AES50 cable to on the back of the X32) and Out 9-16 to the second bank.
      • August 27, 2020
      • Can't route X32 to S16 Outputs
        pianopop9 that was how I had it by default but it was not giving me independent control. I have all of my vocals going to Fx1 which is a simple vintage reverb. But when I adjust it in my main mixer screen it is affecting how much it is getting in the return on Bus 1-6. Sounds like I'm still doing something wrong.
        • August 28, 2020
    • pianopop9
      pianopop9 Hi Paul - I appreciate the quick response. I believe I have already done this with no results. I am testing by plugging a single mic into the X32 and using the master fader to mute while listening to what should be my main L & R out and the audio is unaffected by the fader. Here are screen shots of how I set it up I believe according to your instructions...
      • August 27, 2020
    • pianopop9
      pianopop9 screen shots
      https://ibb.co/zJnvtB0
      https://ibb.co/rdBcvYp
      https://ibb.co/8jVVvML
      https://ibb.co/fn4fJND
      • August 27, 2020
      • Can't route X32 to S16 Outputs
        Paul_Vannatto Are you using AES50 A or B port? If it is A port, screenshot #2 second bank is incorrect. You have assigned AES50 A9-16 (inputs) to AES50 A9-16 (outputs). It should be Out 9-16. If you are using the AES50 B port, then Gary's suggestion is something to look into (S16 mode 1).
        • August 27, 2020
      • Can't route X32 to S16 Outputs
        pianopop9 I'm using port A. I believe I took that pic when I was trying B just to see if it made a difference. When I had it on Out 9-16 it did not work. I will try Gary's suggestion now. thanks!
        • August 27, 2020
  • Julian1234
    Newcomer - Level 2
    2020-06-13
    Hi..... When I open the recorder/player, it doesn't see the flash drive or the songs, plus it won't record?? The flash is exFat and the song is a wav. When I click record, the graphic tape moves for a split second but then stops. I also notice that the LED next to the flash USB doesn't light up. Please can anyone help? Thanks
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    0 1,035
    • Julian1234
      Paul_Vannatto Hi Julian,
      The USB has to be formatted as FAT32 (not Mac Fat32) and should be USB 2.0 (not USB 3.0)
      • June 13, 2020
      • USB flash not recognised on Behringer XR16
        Julian1234 Hi Rex, cheers for helping - the song says 'bits per sample' 16. I don't know what the sample-rate of the console means, how would I check?. Thanks
        • June 13, 2020
      • USB flash not recognised on Behringer XR16
        Julian1234 Hi again Rex, I just recorded something which is at a sample rate of 48kHz. The song is 48.1. Is the .1 significant? J
        • June 13, 2020
      • USB flash not recognised on Behringer XR16
        Julian1234 Sorry, I meant the sample rate is 44.1kHz, so that seems quite different. Is that it?
        • June 13, 2020
      • USB flash not recognised on Behringer XR16
        RexBeckett The XR16 can run at a sample-rate of 44.1kHz or 48kHz. You can see/change this with XAir Edit on the Setup -> Audio/Midi page. CD music is always 44.1kHz. Music for/from videos is usually at 48kHz.
        • June 13, 2020
    • Julian1234
      Julian1234 PAUL and REX, Thanks for your help, between you it's sorted, thanks
      • June 14, 2020
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