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  • New
    vita
    Contributor - Level 2
    2022-02-06

    I am a midas Pro series user, but midas has a serious problem. There is no technical assistance here (Portugal/Spain)! this is a serious problem!

    0 15
    • vita
      KyleJohnson Hello, Kyle here with Music Tribe. Technical support is available world wide by clicking on Support and then Technical Support to submit a ticket.
      • Feb 6
      • Midas  technical suport
        vita Usually, when we have problems, we want a quick and effective solution. Taking the equipment to an authorized repairer. Other brands provide them.
        • Feb 6
  • New
    burningbaal
    Newcomer - Level 1
    2022-10-25

    If there's a more formal place for this submission, please redirect me. I'm also curious if others might also appreciate the feature.

     

    I propose a firmware improvement where a channel on the board (for me, the M32, but presumably even more useful on the more compact varieties) can be assigned to a linked pair of channels. Note: individual channels can currently be assigned to an arbitrary other channel (ie, you can assign the first fader on page 2 - channel 17 - to actually control the Aux 1 input).

    This feature would enable a single channel (we'll say channel 17 for the sake of an example) to control a linked pair of channels (perhaps input 7 and 8). In this way, once input 7 and 8 are linked, the config menu would allow the selection of 'input 7&8'. Note, I suggest the list offers input 7, input 8, input 7&8 as three options in the list for input selection. This would preserve current behavior, but allow the new behavior as an option for any linked pair of inputs.

    There are two key values to this feature I'll articulate, then discuss suggested implementation:

    1. With 40 inputs, but a limited number of physical faders, this feature would make more inputs controllable on the same 'page', For example, if there are 10 stereo inputs and 6 mono, these 26 inputs could all be accessible on the same page.
    2. Sometimes, when being indecisive about fader movement, the firmware struggles to keep the second fader in sync with its pair, and it can be awkward to keep my fingers in the right place to adjust exactly one of the pair; my fingers are more used to hold one mono or grabbing both faders of a linked pair, which causes fights with the firmware and fader motors.

    Suggested implementation:

    • When you select the channel, almost all settings work as a pair and the main display should be straightforward to implement with a few tweaks detailed below. 
    • The preamp/config section:
      • Gain: should adjust the pair with a relative setting (when you move the pot by 5dB, both preamps should be turned up 5dB from where they were). The main display should have an option to move each of the two preamp gains independently
      • 48V: should be used as a pair. If it was strongly needed, the main display could allow individual switching, but I suspect they are never used independently
      • Invert phase: should be used as a pair. Main display can allow individual switching
      • Low cut: should be used as a pair (same setting on both inputs)
    • Gate section:
      • All controls exactly mirrored for both channels
    • Dynamics/compressor section:
      • All controls exactly mirrored for both channels
    • Equalizer section:
      • All controls exactly mirrored for both channels
    • Bus sends section:
      • All controls exactly mirrored for both channels
      • For mono sends:
        • The level is matched for both, and the pair summed to mono
      • For Stereo Sends:
        • The pan control for linked sends should use the same lighting behavior as the 'width' pot for the equalizer, lights go out and in depending on the stereo width
    • Main bus:
      • The level is matched for the pair
      • The pan lighting should match the 'width' pot for the equalizer (and the new bus send pan behavior).

    I welcome adjustments to this suggested implementation from the group, and definitely would love to hear if people think this is a good feature or not.

    read more...
    0 15
    • burningbaal
      Paul_Vannatto The example in your first paragraph is incorrect. You are mixing up channel strips with physical inputs. On the X32/M32, you cannot assign another channel strip, only a physical input or a mixbus.

      The X32/M32 channel strip is mono by design and cannot be altered by firmware upgrade to stereo. If you want/need that feature, you need to upgrade to the Wing, where the channel strip is stereo by design. The only other option is to use one of the apps (eg. M32-Edit) with the User layer.

      Your suggested implementation is already available on the X32/M32 when channel strips are stereo linked (odd/even), except for the independent gain control.

      Please understand that the X32 design is over 13 years old (10 years of production, 3 years of development) and we have been told many times that there is very little room in the DSP for any further significant enhancements.
      • Oct 25
      • Feature request for linked-mono fader feature
        burningbaal I think you misunderstood my opening paragraph. I realize channel strips cannot be assigned to other channel strips...that is a very confusing sentence; not what I was trying to say. I was, as you say, discussing the assignment of a channel strip with a given input.

        You assert that firmware cannot change the channel strip to function as a stereo channel strip, but it's not clear to me why that is the case. Is there something specific to the hardware (wiring/circuitry) that enforces this rule? It seems firmware would certainly have the ability to adjust the behavior if they chose to write the code. FWIW, I work in product development in software engineering. I certainly understand firmware cannot change hardware, but I see no evidence there is a hardware limitation here
        • Oct 25
    • burningbaal
      Paul_Vannatto Your request has been asked before and we have been told that it is not possible to implement. This is due to either a hardware issue or lack of space in the DSP (we never got a solid answer of which it is).
      • Oct 25
    • burningbaal
      KevinMaxwell I understand your requests and it would be nice if they could do that. But since it looks like this might never happen here are a few thoughts and suggestions.

      The fader fighting each other is not unique to this mixer almost all of the digital mixer I have used act this way. In the setup screen on the M32/X32 mixers under the Link Preferences one of the selections lets you select whether or not to link the Faders/Mutes of the linked channels.

      I always have to remember when using an M32 to not grab both faders that are linked. It feels like I am going to break the motor on those channels so I don’t usually link the 2 channels. But now that I noticed that I can unlink just the Fader/Mute I will probably do that. And I would really like to not have the mutes linked because I find when I want to manually mute a bunch of channels I have a tendency to just hit the mutes one right after another and if I have channels that are linked what I wind up doing is hitting the left one to mute the channels and then without realizing it I hit the right channel and unmute it, oops.

      If you don’t have a lot of stereo channels you can assign them to some DCAs if you have any left over.
      • Oct 26
      • Feature request for linked-mono fader feature
        burningbaal Thanks for the input. I guess I'm hoping that by articulating a specific implementation, it makes it a little easier for them to consider offering the feature.

        I wasn't aware you could unlink the faders/mutes. I don't think I want to unlink the faders as I do want them generally matched. But I agree with your thoughts around muting; I may unlink the mutes.
        • Oct 26
      • Feature request for linked-mono fader feature
        KevinMaxwell the fader and the mutes can only be linked or unlinked together.
        • Oct 26
  • New
    MikeJorden
    Contributor - Level 2
    2022-04-06

    I'd like to suggest an update to the M32/X32 that would help with channel layout. It would be great if we could stereo link channels across banks, e.g. link channel 1 with channel 17, 2 with 18 etc instead of linking to the next channel (1 with 2, 3 with 4 etc).

    This would allow us to put more instruments/singers on a single fader bank if we have stereo pairs on those banks. In our main church setup we have 3 keyboards/synths on bank 1. This takes up 6 channels which limits the number of instruments and singers on that bank. We regulalry have to spill over to the second bank with guitars or singers.

    read more...
    0 15
    • MikeJorden
      Dale_M There is a User block feature for selecting random channels together, altough linking is not mentioned this may be of interst to you: https://youtu.be/UwDWC53lsbU?t=54
      • Apr 6
    • MikeJorden
      CraigFowler If you have a computer on the same network as the console, you can use Parick's x32commander app with a bit of configuration to achieve this.
      • Apr 7
    • MikeJorden
      Paul_Vannatto Also, you can setup either X32-Edit or Mixing Station to show only one of the stereo linked channels. I use this all the time. Regarding having this on the console itself, this has been asked numerous times over the 10 years and the answer is always no, it is not possible due to the architecture of the X32. If you really require single fader stereo channel strips, get a Wing.
      • Apr 7
  • New
    Browntown85
    Newcomer - Level 1
    2022-06-10

    M32 OSC subscription overload....looking to what this means and the solution if happening during live show?

    0 15
  • New
    leftneok
    Newcomer - Level 1
    2022-06-24

    Good morning from Greece,

    You have really created an awesome mixer.

    We are anxiously waiting for storing and loading presets feature for channels, effects, racks, e.t.c., as in PRO Series.

    Keep Going

    0 14
    • leftneok
      Dale_M Many thanks for your positive feedback, I will pass your remarks over to the Design team.
      • Jun 25
  • New
    Rawadsaad
    Newcomer - Level 1
    2022-09-12

    Hi Guys 

    can anybody help? I have changed the battery for MC2 and after that the console didn't start. Screens has no signal and all nobs showing ProX LOGO 

    0 14
    • Rawadsaad
      Dale_M Please send in a technical ticket from the above support tab, you will most likely have lost all of your BIOS settings if you swapped the battery with the console off.
      • Sep 14
  • New
    Johnw5734
    Newcomer - Level 1
    2022-09-14

    We (Thunder Audio, Detroit) have several M32 mixers with one (S/N S1503882B31) that does not pass audio to the 1-16 outs.  Board swapping shows issue is on the main processor board.  Circuit board numbers: Midas POB31  PCB409061REVB_15

    Is this circuit board available?  Do we send defect board in for repair/refirb?  What's my next step?

    read more...
    0 14
    • Johnw5734
      Dale_M Please raise a technical ticket via the support tab above, if purchased from new and you still have the proof of purchase, this should still be under 10 year warranty and we can assist you.
      • Sep 14
  • New
    Dwhita
    Newcomer - Level 1
    2021-09-22

    Midas M32- usb card- Mac Pro-OS10.13.6- logic X.

    I have the above setup and it's been working perfectly for a while but recently the audio gradually distorts over time. If I change the sample rate it sorts the problem but it comes back over a period of time. Any help would be great. Many thanks in advance

    read more...
    0 14
    • Dwhita
      Paul_Vannatto If the Mac Pro USB port is 3.0, that might be a problem, since the M32 uses USB 2.0. Also try replacing the USB cable (yes they can go bad). If you are using a USB hub, don't.
      • September 22, 2021
    • Dwhita
      Dwhita

      Thanks Paul. I’m using USB 2 and have tried another USB cable but problem still occurs.

      • September 22, 2021
  • New
    cristtiah
    Contributor - Level 1
    2022-09-19

    HI can you put the Klark Teknik DN32-WSG into a MIDAS 32C? Thanks.

    0 14
  • New
    Chirro
    Newcomer - Level 1
    2022-10-14

    I know that I can use an unused FX to send my channels, and I can turn on the SOLO button in the Master Bus of this FX to route to headphones out (Monitor), but if I do this, all the channels sound in MONO, not Stereo, all in the center, no PAN. I would like this to be Stereo.

    I supposed that if the FX bus is stereo and the monitor/headphones out is also stereo probably there is a way to do it.

    I'm able to SOLO a single channel and hear it in stereo, but not the whole FX bus mix.

    Does anybody knows if this is possible?

    read more...
    0 14
    • Chirro
      GaryHiggins what mixer?
      • Oct 15
    • Chirro
      Chirro Sorry. MIDAS MR18
      • Oct 17
    • Chirro
      Chirro

      Hello. I’ve found a solution that works as I need in my MIDAS MR18.

      My native language is Spanish so I will try to explain in English the best that I can. Please forgive my mistakes.

      You have to sacrifice the SOLO button behaviour and 2 of the 4 FX buses, but you will get 8 (yes eight) real MONO aux mixes with physical outputs or 6 MONO and 1 STEREO monitor outs (what I want).

      In a live mixing situation, I usually only use 1 FX as general Reverb and never SOLO any channel, so it’s Ok for me.

      This guide is using the program Mixing Station, but you can get the same results in the MIDAS official program.

      The first step is setting the monitor (headphones) output source from a pair of buses (for instance Bus 5/6) in Console Setup. This way you get an STEREO mix on your headphones or 2 separate MONO mixes (L and R).

      The second step is routing 2 FX SEND buses to the physical Aux outputs 5 and 6 in Output Routing. I set FxSnd 3 to feed Aux Out 5 and FxSnd 4 to feed Aux Out 6.

      Basically, that’s all. Anything you send to FX 3 will sound by physical Aux 5 out, anything you send to FX 4 will sound by physical Aux 6 out, anything you send to Bus 5/6 will sound in STEREO by physical Headphones out.

      Things to consider:

      1.- As I said before, you can’t use the SOLO button, also, you have only 2 FX for the mix.

      2.- If you want to use an STEREO mix in your Headphones (good for inears) I recommend you to LINK buses 5 and 6. This way you get PAN in bus 5 and
      you can place any channel in the stereo space, independent of the MAIN mix.

      3.- You have to maintain FX RETURN faders (in FX 3 and FX 4) with NO level, or better, exclude from LR Main mix. This way, this monitor mixers don’t go out in Main mix.

      4.- You have to change the way ALL channels feed FX 3 and FX 4. By default, every channel goes After Fader to every FX and PostEQ to the Aux buses. Change EVERY channel to PostEQ for feeding FX 3 and FX 4. This way the sending of those channels are not affected by Main mix fader levels.

      5.- If you prefer 8 MONO monitors don’t link buses 5 and 6 and use a special cable to separate channels L and R from Headphones out.

      6.- After doing all these things you can use LAYERS to rename, reorder and show/hide what you want. For instance, hiding FxSnd 2 and/or renaming FxSnd 3 to Mon 5, etc.

      And remember, you always can save all this changes in a Scene.

      If you need further explanations, please let me know it.

      • Oct 19
    • Chirro
      Chirro

      Sorry for the composition.

      • Oct 19
    • Chirro
      Chirro

      When I can, I will edit the message to be more readable.

      • Oct 19
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