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298,476 members
182,082 posts
  • New
    zwilksch
    Newcomer - Level 1
    2022-02-09

    Hi, apologies if this covered elsewhere. 
    We use an a Midas M32C in our studio as an interface in an aggregate device set up with Universal Apollo Twin. We were using an older Mac and it worked beautifully. We recently got a 2020 M1 Mac Mini (OS Monterey 12.2) and for some reason the M32C doesn't show up at all as a device. We have tried different cords. We also have an X32R which does work with M1 Mac Mini as USB interface. We are currently using that, but our ideal set up is with the Midas. We tried swapping the USB Cards (put the X32 card in the M32) but the Midas still wouldn't show up as a device. We also tried the DN32 Card (M32 card) in the X32 and that works fine with the Mac Mini. The Firmware is all up to date on the Midas. I guess the question I have is about whether it's a known issue that the M32C will not work with the new apple silicon chips and if there is any tech support I can get to work through the issue? 
    cheers,

    zak

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    0 197
    • zwilksch
      zwilksch Hi everyone, was just wondering if there was anyone who knew anything about the above issue?
      • Feb 21
  • New
    JeffBernhardt
    Contributor - Level 2
    2022-05-26

    Already a weird question, you might be saying. But, I have an M32C with an S32 and they work together PERFECTLY with every Ethernet cable that I have (I have a 150 foot, a 100 foot and a 20 foot). However, I bought a 3 foot one because the M32C and the S32 are in the same case together and it doesn't work (the units won't synch up with each other). I've returned the cable thinking it was defective, but the new one doesn't work, either. I know it sounds like a dumb question, but because all my others work and neither of the 3 foot ones work, it's making me ask if length has something to with it.. THANKS!!

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    0 141
    • JeffBernhardt
      Paul_Vannatto Hey Jeff, no, there is no minimum requirements. Is the 3 foot patch cable shielded and does it have ethercon ends on it? The reason I ask is that without the ethercon ends, the RJ45 end might not be correctly aligned in the RJ45 jack.

      Also is it a straight configuration? If it is a crossover configuration, it definitely won't work.
      • May 26
    • JeffBernhardt
      JeffBernhardt

      Thanks, Paul! Both of the new 3 foot cables that I bought (which neither work) have ethercon ends. Also, it’s a straight connection with nothing between the M32C and the S32….. Strange that neither of brand new cables worked and that ALL my other cables worked. I even tried a 6 foot non-shielded one that’s for an Internet router and it worked (do worry, I didn’t plug in any microphones or anything else and just wanted to see if the units synched with each other, and they did). I found it hard to believe that two new cables didn’t work and it caused me to have to ask if there’s some sort of issue with such a short length, even though I knew in my gut that there wouldn’t be. With that being said, the new ones are the same brand and model, so I will try something different.

      • May 26
    • JeffBernhardt
      Paul_Vannatto Sounds like a matter of poor quality control by the cable manufacturer
      • May 26
    • JeffBernhardt
      Dale_M There should be no problem with short length, we recommend cat5e STP as the approved cable type. As Paul has stated it might just be a bad quality cable.
      • May 27
    • JeffBernhardt
      JeffBernhardt

      As suspected, even though two cables in row didn’t work (both were same brand/model), it was the cable all along. Because ALL of my other cables work perfectly, I knew this would be the case). But how strange is it that two identical cables didn’t work. Reputable retailer and reputable cable manufacture, so it was just a fluke (maybe a bad batch run type thing at the factory)…

      • May 29
  • New
    JinWookEddieKim
    Newcomer - Level 1
    2021-07-31

    My sound system installation contractor says he ordered it at the end of March, 2021. He still says there is not even a tracking number. How long is this backed up? When will I get it?

    0 63
    • JinWookEddieKim
      Nigel67 Hi JinWookEddieKim. Unfortunately we do not have any visibility of when products are being shipped from the factory to our Super Partners. Only they (the Super Partner) will have this information. Please ask your installation contractor to contact the Partner and they will be able to give him an answer.
      • August 2, 2021
  • New
    Alexandra
    Newcomer - Level 1
    2021-08-20

    Is this Midas PRO2 still being produced and sold? Or if other new items are out?

    0 42
    • Alexandra
      Dale_M Yes the PRO2 is still available even though it has been around for some years, however the new HD96 console may be of interest to you.
      • August 19, 2021
  • New
    rhialto11
    Newcomer - Level 1
    2022-02-05

    XLR Input 7 on my Midas M32R is suddenly showing a constant signal with nothing connected, pic attached. I updated to the latest firmware, did a factory reset, tried reseating the USB card, cleared every routing, etc. etc. Does anyone know what might be causing it and whether it's possible for me to fix it? Maybe opening the unit and cleaning it? Unfortunately it's out of warranty at this point. Any help greatly appreciated. 

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    0 33
    • rhialto11
      Paul_Vannatto What source (on config screen) is assigned to Channel 7?
      • Feb 5
      • Midas M32R - one XLR input shows signal with nothing connected
        rhialto11 Xlr input 7. It's just the default factory routing. I also just discovered that a low cut filter removes the signal, but the meters still show the spurious signal pre-eq. And I tested a mic and the input is still working, it's just got that weird low frequency noise on it.
        • Feb 5
    • rhialto11
      Paul_Vannatto I had that happen on a couple of inputs of my MR18. I blew the XLR jacks out with compressed air and that seemed to do the trick. Try it.
      • Feb 5
  • New
    OskarGraff
    Newcomer - Level 1
    2021-11-21

    Hey i cant update my M32C's firmware from 3.08 to 4.06. When I insert the usb-pen with the update-file on it just keep telling me that no update file is found. I downloaded the newest file from your website and it ends with .update so I think I have the correct file. What is wrong? Please help me Best regards Oskar

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    0 31
    • OskarGraff
      Paul_Vannatto Make sure the USB stick is formatted as FAT32 (MSDOS FAT32 on a Mac).
      • November 21, 2021
    • OskarGraff
      GaryHiggins Also, make sure that there are no other firmware files at the root directory, make sure you have extracted the file beforehand. After 4.0 you can select from available firmware files, pretty sure before that there can only be one. Even if I’m mistaken it’s worth the effort to try that. Sometimes it’s just the particular thumb drive that will not work, I had that issue once, changed to another manufacturer and all was good.
      • November 21, 2021
  • New
    KayasithSoulisa
    Newcomer - Level 2
    2021-12-25

    Does the cooling fan start to run when the Mr18 turns on or when it reaches a certain temperature? As of now when my MR18 is on the fan is not running I don't want to wait and see. 

     

    Thank you so much

    0 27
    • KayasithSoulisa
      Paul_Vannatto That is because the MR18 doesn't have a fan (just checked), same as the XR18.
      • December 25, 2021
    • KayasithSoulisa
      Dale_M Paul is correct, one was factored in on the original design but later found it was not required.
      • December 26, 2021
    • KayasithSoulisa
      KayasithSoulisa Gentlemen - Thank you so much -
      • December 26, 2021
    • KayasithSoulisa
      allansoegaard Mr18 is getting pretty hot sitting in my rack. Do any of you know if it is possible to install the fan that was original intended to the design.
      • Apr 20
  • New
    bhendrix2982
    Newcomer - Level 1
    2022-02-09

    Any recommendations for not a brand new iPad but something refurbished? Year models that are compatible with the M32 software on iPads? Any help is appreciated. Just don't want to drop another $1-2k on a new iPad right now. 

    0 25
    • bhendrix2982
      Paul_Vannatto Mixing Station should work with older iPads
      • Feb 9
    • bhendrix2982
      GaryHiggins 5th generation works well. Model MPGT2LL/A (also runs Mixing Station well)
      • Feb 10
  • New
    JoeWelfeld
    Contributor - Level 2
    2022-03-06

    I have my router setup my brand new M32C it has an IP address, however it won't discover it. I also keyed in the address but that doesn't matter. I have been using a X32 rack for years. So I'm passed all that configuration. No I'm thinking there may be something really wrong 

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    0 25
    • JoeWelfeld
      KyleJohnson Hello. First just review the basics, make sure the ethernet cable is connected to a LAN port on your router and that the mixer firmware and software versions are all up to date. Make sure the mixer IP address is not matching the Router IP or your remote device IP. They must be on the same subnet but not the same exact IP.
      • Mar 6
      • Midas M32C
        JoeWelfeld back to you at last. New router, new tablet (needed them). I can WIFI into the router from my tablet. I can directly connect to the router with my PC. The remote ethernet is connected to the router, and I still have no connection.
        • Mar 9
      • Midas M32C
        JoeWelfeld Very disappointed, I had to rent a board. Probably return it to sweetwater
        • Mar 9
    • JoeWelfeld
      GaryHiggins Sounds like network configuration issues and not the equipment, but hey.
      • Mar 13
  • New
    jc22
    Newcomer - Level 1
    2022-03-11

    How do i connect from usb in to L/R xlr out?

    0 22
    • jc22
      KevinMaxwell If you are trying to get the output from a computer (for stereo playback) into a mixer for a sound system then a device like this would do the job. There are more expensive ones and you can also get this one a little bit cheaper then from this site. I just picked up one of these for someone yesterday. https://peavey.com/usb-p-usb-playback-device/p/03001370 they will be playing a keyboard thru a computer with all of the sounds in the computer and need to then get it into the sound system for a musical. There are actually 3 keyboards with 3 different players and we already had 2 of the Whirlwind pcUSB devices that cost about $200 each but we needed another one and quickly so I got one of the Peavey units.
      • Mar 12
    • jc22
      GaryHiggins Are you asking about routing USB return ch tracks or an actual usb type instrument? In the event you are talking USB card ch's...
      • Mar 12
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