Hello, I have tried multiple times to try and submit a Care Ticket describing a defect I have with my newly purchased Deepmind 12 synthesizer, but each time, the request failed and the website claimed that my Customer Tribe section "This field is required" needed to be completed, despite the fact that I had already put the Musician tribe in that slot. I tried even adding all possible Tribes, and this wouldn't go away and let me submit the ticket, so here we are. My Deepmind 12 was used, but refurbished by Music Tribe. Whenever I plug in my headphones to the synth, sound only comes out of my left ear. The right ear is completely silent, but the left ear plays in mono. This exact same problem occurred with a previous refurbished Deepmind I recently bought before returning. What is the problem here? I've tried looking everywhere, but no one else seems to have this issue. I thought it might have been a setting I missed, but I couldn't find anything in the menus. The only real thing I can come up with is the image I provided: the adapter I use for the headphone jack so I can utilize traditional 3.5mm headphones instead of the larger size built into the synth. I thought this was the problem, but this same adapter works flawlessly with my Yamaha MOXF8 workstation, so I don't think this is it. Can anybody help me with this?

After last firmware update (1.1.7 from Synth Tool 2.3.8), D#-E & B-C keys do not work properly anymore. D# and E sound the same, and similar thing happens to B and C. Now I can't find that update in the download area, so, I assume everything went wrong with that Glide update for the MS-1, since it does not have a three position button for GLIDE… right!? So, I guess I need to revert that last update… is there a way to do it without selling my soul to devil? Thanks in advance!

Hello, I am trying to control Crave from a midi expression pedal sending CCs as I do for other instruments from Elektron or Waldorf (they accept CCs 7 and 10 for volume and pan). Could the VCA Line of Crave be assigned to some CC and how to do it ? Thanks. Christian

Playing notes on my MS-1 sometimes triggers the accent (normally available with the sequencer). This happens when I play with moderate to high velocity, but not when I play soft notes. The result is a short filter freq push, as if it was modulated by a short envelope. Env-Amount in Filter is turned down. Accent button isn't pressed or permanently turned on. Is there a way to turn this off or is it a bug? / Ludvig

I have a brand new Odyssey Synth. I'm not new to synthesizers. All notes get stuck on. I cannot find a way to rectify this. I would like to find a solution before exchanging it for a new one. Any ideas? I found an old post during a web search with someone having the same issue along with a solution. Of course when you click on the link it takes you to an old Behringer support page and says "Page Not Found"! Gee, Thanks!! Also, what's up with only QSGs (Quick Start Guides). Why aren't they're any advanced User Guides??? (Same with the MS-1 Synth!!). C'mon Behringer, help us out here!!

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#Behringer #Synthesizers

Hi, 

I've recently found out that on my deepmind 12 the square wave osc of voice nr 3 is seemingly not working correctly. The volume output of this particular voice is way lower than all others. When using only the sine wave there seems to be no volume difference though. I've re-calibrated the unit and checked on a default patch if the issue was gone, but unfortunately it's still present. I have no clue on what to do now. I hope you guys can help!

Greetings,

Tobias