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149,695 posts
  • New
    Roberto99
    Newcomer - Level 1
    2021-06-18

    Hi,

    My equipment was used amateurs and quite rarely for 2.5 years. Suddenly he fell silent. After two weeks it turned out that the cost of repair in the Beringer service with the transport of the motherboard from GB to Poland is the cost of a new device. After talking to the service, I was glad that the service will try to fix the gear on its own. And after a week and paying 1/4 the cost of the new Neutron, I turned it on and it turned out that both filter switches for both channels did not work this time. I contacted the Beringer service and found out that I have no warranty for a new damage, according to them, and I have to pay for the repairs of new defects. I have already received the equipment with this new fault from the service and now I do not know what to do. Repair again ?, in which case it may turn out that the filters will already work and something else will stop working.? Behringer's service claims that it is a complicated device - read it, "we/service/ can earn a lot money on it  - after the warranty".

    So I warn against devices from this company, especially if they will be after the warranty. I didn't play with the Neutron for a long time, which is a pity because I could do it earlier during the warranty :( It's cheap but only for first 2 years

     

    Regards Robert.

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    0 117
    • Roberto99
      NicJonesMT Hi Roberto.
      Sorry to hear you have had issues.
      Can you send me your Case number with our service team and I can look into this for you?
      • June 18, 2021
    • Roberto99
      Roberto99

      Hello Nic my case number is RMA_2034_2021_Neutron_S180603072CM5 . Company SoundTrade.pl Warsaw Poland. Official Behringer service in Poland.

      • June 18, 2021
    • Roberto99
      Roberto99 II contacted the service again and they propose another paid repair. I asked: what if they fix what has gone out as before and the equipment is still out of order? They replied that they were not clairvoyants. Does anyone know another company that may not be a Behringer service and can guarantee that the assembly after the repair will be 100% functional and I will not need to pay a lot of money in subsequent repairs and the equipment will still be out of order?
      • June 22, 2021
    • Roberto99
      Roberto99 Short History of Neutron. I will update it regularly.
      • June 22, 2021
  • New
    Behringer
    Triber Moderator
    2021-07-09
     
    “Modded Out” Analog Bass Line Synthesizer with VCO, MIDI-Controllable VCF and Sub-Harmonics Oscillator
     
    From: $199 (in stock and immediately shipping from our factory)
     
    #Behringer #TD3MOAM #TD3MOSR #TD3Series #SynthesizersAndKeyboards #Synthesizers #BassLine #Analog
    read more...
    0 85
  • New
    davidpavid
    Newcomer - Level 1
    2021-06-21

    Hello.  I purchased a neutron a couple of months ago and have only recently started using it.  I've used it about 3 times since and got great sounds out of it. Then the following day,  I turned it on and it and the Lfo knob was "stuck." I could physically move it but it wouldn't change shapes. Then I noticed the Osc 1 wave shapes wouldn't switch either.  I did the three button hold and power on to do the reset/calibration but it would just boot up normally.  I updated to the recent software and that didn't fix it either.  Like I said,  I've only used it about 3 times or less and it's no longer responding.  I get noise out of it, but only drones. I did the initial patch and I could barely hear it. Thank you in advance! 

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    1 80
    • davidpavid
      DavidKnighton Hello davidpavid,
      For this type of issue, please click the SUPPORT link at the top of the page and submit a TECH SUPPORT inquiry.
      • June 21, 2021
    • davidpavid
      flumpjumper same issue. as other people. any solution?
      • July 12, 2021
  • New
    FrankDFusion
    Newcomer - Level 1
    2021-06-23

    Dear Behringer. Please can you make a “bassline groove” looper. Live techno / dance rigs are crying out for this. Basic spec would be:

    1. Create basslines from 1 - 4 bars (16 - 64 segments)
    2. For 1 bar loops, be able to program this 1 bar to repeat in a phrase (say 4 bars to 16 bars) & have a “transpose bar” feature so you can vary the baseline notes over many bars
    3. Include a set of top quality bass patches that work for dance, techno & synth pop 
    4. have a 5 band eq with Qs you can eq your bass with
    5. Have a compressor with variable side chain input (ducking ? level)
    6. Some relative effects inc delay time, amount, reverb)
    7. A realtime filter
    8. A transparent keyboard (full size keys) 2 oct with COLOUR led that flash when u play / when playing a program.
    9. Edit velocity / loudness of each step of the 16.

    I know this is a dream spec.... But No One has made a product like this & if you could load it with really tight punchy bass samples, it would be a perfect solution for many

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    0 63
    • FrankDFusion
      Nigel67 Hi Frank, many thanks for your new product suggestion. I will raise a ticket with the design team and forward your information on to them.
      • June 23, 2021
    • FrankDFusion
      FrankDFusion

      Amazing - thank you ?

      • June 24, 2021
    • FrankDFusion
      FrankDFusion

      • June 24, 2021
    • FrankDFusion
      FrankDFusion

      • June 24, 2021
  • New
    slr242
    Newcomer - Level 1
    2021-07-18

    Hi. I'm not able to get my brand new Neutron to respond to MIDI.

    I've tried sending it notes from:

    • Arturia BeatStep, through USB via my Mac & also the 1/8" MIDI out direct from Beatstep > Neutron
    • AKAI MPK25, through USB via my Mac & also a 5-pin DIN direct from AKAI > Neutron
    • Roland D-50, via a 5-pin DIN direct from D-50 > Neutron

    I've ensured that only the cable I'm testing with (USB or 5-pin) is connected.

    I have a MIDI monitor running, and can see that the commands are being sent, and I've verified that the Neutron is set to the MIDI channel I'm using. The Neutron shows up in a list of MIDI devices in Reaper, so it's awake to some extent.

    I've also installed the firmware update to 2.0.2.

    I hear a constant audio signal from the Neutron; I can alter it by changing the LFO, overdrive, waveform shape, etc. I don't know why it's generating this signal when it's not receiving any input.

    Thanks for any ideas!

     

    Steve

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    0 63
    • slr242
      slr242 Is there somewhere else I need to go to get support for this issue?
      • July 20, 2021
    • slr242
      slr242 Kinda disappointed that I got no replies for these issues; I found solutions on my own after a couple of days. In case someone else has these issues, I redid the config in my Mac's audio midi setup and that resolved most of the issues.
      • July 21, 2021
    • slr242
      Serge1961 Did you check the MIDI channel? The devices must have the same channel if you want a response.
      • August 11, 2021
  • New
    alehandoro
    Newcomer - Level 1
    2021-08-01

    hi,

    I have tried to connect the crave synthesizer with the wasp deluxe synthesizer, using the corresponding midi cable,
    watching videos and looking at the connection options in the manuals of both synthesizers and I cannot make them sound together,
    as for example, in the following video
    : https://youtu.be/g5Fku0xtN4c
    Will I be missing a step or configuration through the SynthTribe or SynthTool application?

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    0 62
  • New
    frequencysf
    Newcomer - Level 1
    2021-06-29

    Hello. Very new here, please be gentle.

    On the Crave, when switching from one saved pattern to another, as in a live performance setting, when I switch to the new saved pattern, the Swing setting always starts/resets to 4 or 5 "lights". What have I done wrong? I don't want to switch patterns from something with no swing, to a new pattern and have to adjust the swing while performing. A live performance just won't work with that kind of rhythm change.

     

    I must be not making a setting correctly? Does anyone have advice, please?

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    0 61
    • frequencysf
      DavidKnighton Hello frequencysf,
      It's probable that the pattern was created with the swing setting in place, therefore any time you switch back to that pattern, the swing is present. Try creating a pattern with the swing setting turned all the way down and then switch back and forth to see if that's the case. Also, make sure the firmware is up to date before getting too far ahead of yourself.
      • June 29, 2021
    • frequencysf
      frequencysf

      Thank you @DavidKnighton! With your advice I think I was able to figure this out!

      • June 30, 2021
    • frequencysf
      JeanJean Hi frequencysf ; as explained in the manual, the swing amount is bipolar : with the button at 12 oclock, 4 or 5 "lights" as you said, there is no swing. And this is the default setting, that's why you have this behavior each time you create a new sequence. With less "lights", button counterclockwise, you add swing and with more "lights", button clockwise, you add swing too
      • September 28, 2021
      • Crave - Default Swing setting?
        JeanJean In fact, the swing behaviour is different from what is described in the manual....There is no swing when the button is fully counterclockwise, so the swing function is not bipolar. So, as you said, when you create a new sequence there is automatically swing on it (instead of being neutral). That's indeed a bug
        • September 30, 2021
  • New
    plumpnation
    Newcomer - Level 1
    2021-07-08

    I can chain Neutron (2.0.2) -> Neutron (2.0.2) -> K-2 (1.0.4) -> Model D

    I can chain Model D (1.1.1) -> K-2

    I can chain K-2 -> Model D

    I cannot chain K-2 -> Neutron

    I cannot chain Model D -> Neutron

    The neutrons have a different polychain behaviour; unlike the K-2 and the Model D you don't set the number of synths that will be in the chain, and each neutron that must pass the signal down the chain needs to be set to polychain. They can reserve 2 notes if they are in paraphonic mode, and the first note always hits the first neutron. On the K-2 and Model D, it's a round robin between the synths when you play the same single note repeatedly.

    Are all these units compatible in polychain mode, in any order, with the firmware versions listed above?

    If not, are there any plans to align how they work so that we can mix and match the units?

    Thanks for reading, hopefully I am just being silly.

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    0 53
    • plumpnation
      scottpig Hi plumpnation, I realize this isn't any particular help to you as well as being a dollar late and a day short, but I did a bunch of testing last night with two Neutrons, a model D and a Pro-1 and found exactly the same results you did. Neutrons can pass notes to the others but won't receive notes from them in poly chain mode. And I saw the same round robin behavior. It certainly would have saved me some time figuring things out if I had found your post first.
      • November 30, 2021
  • New
    BrendanVoges
    Newcomer - Level 1
    2021-06-29

    Hi folks,

    Yesterday i reviewed my Behringer model d, nut when i connect it they USB it plays my Midi notes about 40 seconds after i hit a note or sometimes not at all. Does anybody know how i could Fix this problem or is it a hardware problem ? 

     

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    0 53
    • BrendanVoges
      DavidKnighton Hello BrendanVoges,
      A couple of things to check for. Firstly, make sure the unit firmware has been updated. Second, try another computer to be sure the issue is not a bad USB port/connection between the two devices. Check the rear panel to see what MIDI channel you're operating on. If your computer is sending a different MIDI channel, then that could be the issue.
      • June 29, 2021
    • BrendanVoges
      AlexisLedesma COMO PUEDO COMPRAR UNA PIEZA USB PARA MI RX18 NO FUNCIONA
      • June 29, 2021
    • BrendanVoges
      AlexisLedesma
      • June 29, 2021
    • BrendanVoges
      AlexisLedesma mi correo es 809 454 2648
      • June 29, 2021
    • BrendanVoges
      AlexisLedesma mi correo es [email protected]
      • June 29, 2021
  • New
    W6wolf6
    Newcomer - Level 1
    2021-06-26

    I bought a Behringer Pro1 synthesizer. Anyone out there know any good tips on using it? This is the first synth I've ever bought that has the knobs like octave, LFO, a filter section, etc. I had to order a cable because my keyboard doesn't have the old school midi connectors. So I can't use anything except drone mode. I'm basically looking for tips regarding keyboard use as I think I will be able to use the keyboard once that cable arrives. Thank you for any advice, tips, methods, etc in advance.

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    0 52
    • W6wolf6
      kiskadar69 What kind of cable did you order? If you want to connect your USB MIDI keyboard to the Behringer Pro One without a computer, I think you need a "USB MIDI Host" box.
      • June 26, 2021
    • W6wolf6
      kiskadar69 You can also connect them with two USB cables via a computer. Connect the USB MIDI keyboard and Pro-1 to the computer and use a MIDI program to transfer MIDI data from the USB MIDI keyboard to the Pro-1.
      • June 26, 2021
    • W6wolf6
      W6wolf6

      Thanks. I ordered a USB B to USB B so I can run my keyboard to it and listen via headphones. But not sure about connecting it to my computer. I use Reaper as my DAW. I was able to do a track in the DAW in drone mode, but ultimately want to be able to use the keyboard and record it into my DAW. Can you give me an example of a midi program that could transfer midi data from the keyboard to the Pro1?

      • June 27, 2021
    • W6wolf6
      kiskadar69 "I ordered a USB B to USB B so I can run my keyboard to it and listen via headphones": I have already described that a USB MIDI keyboard and a Behringer Pro-1 connected with a straight USB cable IMHO do not communicate with each other.
      "Can you give me an example of a MIDI program that could transfer MIDI data from the keyboard to the Pro-1": I recommend Bome SendSX (https://www.bome.com/products/sendsx). Maybe the Reaper can do it, I don't know.
      • June 27, 2021
    • W6wolf6
      W6wolf6

      Bome did it. As far as the Pro-1, do you play one of these? I would love to speak (at length) with someone who plays one. Also, thank you so much for your help. It is really appreciated.

      • June 27, 2021
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