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223,657 members
97,874 posts
  • DannyG
    Contributor - Level 2
    2018-02-06
    I just discovered there are KB articles

    Errors/Omissions in User Manuals and "new previously unpublished info" there. Seems User Manuals are no longer updated. Check the KBs for latest info and answers to your questions.

    Wish I would have heard about KBs when I bought my last 3 products. Am I the last to find this out??
    read more...
    0 2,778
    • DannyG
      rondallowens Link is no longer valid
      • September 25, 2020
    • DannyG
      DannyG Looks like we're back to having very little info about our products. KB articles is gone.
      • September 25, 2020
  • AlessandroBoero
    Contributor - Level 2
    2019-05-24

    Voicelive  4..when it ready on the market????   tc helicon... 

    0 2,188
    • AlessandroBoero
      PetGerbil

      Now that Mr Behringers in charge, It will probably be released soon, and be an expresso machine...


      Cos,y'know "..the core demographic of 17 to 25 year olds drink coffee."

      • May 24, 2019
    • AlessandroBoero
      omani

      I'm sure it will be before they provide any of the talked about updates for the VL3X.


       


      They prefer to release new gear than making existing gear better.


       


      The switch6 pedal being able to trigger 6 different loops, but not in serial mode, makes it pretty useless.

      • May 25, 2019
    • AlessandroBoero
      DanielHare

      I am considering the Headrush looperboard to replace my voicelive 3. Assuming Voicelive 4 is enver going to happen...


      Have you tried it?

      • June 25, 2019
    • AlessandroBoero
      TCH-Rob

      Thanks for your excitement about the VoiceLive line! We’ve got a team working hard to figure out how we can improve on the features that the VoiceLive 3 currently offers, as we are always looking to improve upon what we’ve built before! As I'm sure you understand, the process of developing new gear in the music tech industry is a long one - beyond the mechanics and engineering work that begins years before a product is released, there is also a period of time during which testing and corrections take place until the product meets our requirements - all of this happens before the product is ever announced or manufactured. 


      For this reason, we do not project release dates for products that are in progress. We prefer to offer accurate estimations, something we cannot do when a product is still in the development or testing phase.  


      We appreciate your curiosity around upcoming products, and are regularly checking in with our community on MTC. There is an interesting community discussion with some VL4 speculation and requests, check it out at this link: http://bit.ly/2Wir7Zl 

      • July 31, 2019
  • DannyG
    Contributor - Level 2
    2018-01-03
    Hey TC Helicon,
    Please add the capability to control the amount of Pitch Correction to something other than the factory preset. We know you could do that in a software update. We want to be able to set the amount higher than the factory setting, or take it all the way to "HardTune" without having to beam in the preset.
    Didn't all your earlier boxes with Pitch Correction have adjustment knobs? Why did you drop that valuable feature?
    On the Perform-V series, Just set it up like other effects, where we hold the Pitch button and adjust with the colored ring around the central knob, and that gets assigned to the selected 1 of 3 Preset buttons.
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    • DannyG
      FrankWestcott Would like to see this on the perform V
      • March 4, 2018
    • DannyG
      ChrisTidestrom

      Email;137968 wrote:

      Hey TC Helicon,

      Please add the capability to control the amount of Pitch Correction to something other than the factory preset. We know you could do that in a software update. We want to be able to set the amount higher than the factory setting, or take it all the way to "HardTune" without having to beam in the preset.

      Didn't all your earlier boxes with Pitch Correction have adjustment knobs? Why did you drop that valuable feature?

      On the Perform-V series, Just set it up like other effects, where we hold the Pitch button and adjust with the colored ring around the central knob, and that gets assigned to the selected 1 of 3 Preset buttons.




      Check out Ian's excellent VK editor app at voiceliveditor.com
      • March 24, 2018
  • lana22
    Contributor - Level 1
    2019-07-08

    I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

    It is version 1.2.00 build 61
    I'm using VoiceTouch on my Mac.

    VoiceTouch says it's being used by another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.

    I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.

    I, of course, have a gig tonight.

    Please help me.

     

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    • lana22
      BrianLowe


      @lana22 wrote:


      I powered down and accidentally powered up a few minutes after... shouldn't have bothered it, but it powered back up with a blue screen. 

      It is version usps tracking 1.2.00 build 61
      I'm using VoiceTouch on my Mac.


      VoiceTouch says it's being used by  another app. I've done everything a person can do on my Mac (privacy settings in Chrome, system preferences...) to make that not the case, to no avail.


      I can't see the screen, so I can't do anything like a factory reset - because I can't tell what's happening.


      I, of course, have a gig tonight.


      Please help me.


       





      I am also facing the same issue here. Help is highly appreciated.

      Thanks in advance,
      Regards,
      Brian

      • July 8, 2019
    • lana22
      TCH-Spencer

      Hey @lana22 and @BrianLowe,
      Both of you will need to get in contact with our support team via this link.  Good luck!

      • July 9, 2019
    • lana22
      kantefier

      Greetings!


      I'm currently facing the same issue on my unit. Suddenly only blue screen, device doesn't boot up. Downloaded Voicesupport 2, as some older internet posts suggest, but on both operating systems (Win & OSX) I get the same result: "Device in use".


      Also, provided link doesn't work. Please help!

      • January 1, 2020
    • lana22
      TCH-Rob

      Hi @kantefier ,


      You can receive help from the "support" tab on www.musictribe.com


       

      • January 3, 2020
    • lana22
      optpenn

      Greetings!


      This is not good!!! I'm facing the same issue on my unit. I see only a blue screen. I Downloaded Voicesupport 2, as some older internet posts suggested.  I got the same results: "Device in use". 


      Please Help!

      • January 7, 2020
  • DannyG
    Contributor - Level 2
    2018-02-01
    Has anyone had a chance to download and play with this new software?
    Perform VK Full Edition Editor
    Your thoughts?

    Download it from here.
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    • DannyG
      DanielRaizer I have tried the free version and it works great, but it is frustrating as such, due to its limitations. The full version should be all I need, but it seems to be in a delayed state for some time now. As soon as it has been available I will get it for sure...
      • February 27, 2018
  • DannyG
    Contributor - Level 2
    2017-05-26

    We want a microphone with stomp box effect(s) built-in!

    Hey TC Helicon, you guys have been a leader in this business for many years. How about reducing that stompbox internal circuitry to a chip or two and putting it inside your MP76 microphone? What a beautiful thing for a singer to be able to tell the venue "i have my own personal microphone" and simply plug it into the house XLR, and control all the stompbox effects via the four buttons of the MP76 microphone!!  

    Imagine the new products:
    MP76-V Voicetone Correct
    MP76-M Mic Mechanic
    MP76-D Duplicator
    MP76-H Harmony Singer
    and so-on....

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    0 817
    • DannyG
      Roblof Or the mp77-vk vacuum killswitch
      • May 26, 2017
    • DannyG
      DannyG

      Does anyone from Helicon (Music Tribe) actually monitor these boards?  Is there a better way to get product suggestions to Management?

      • July 9, 2019
    • DannyG
      David_Hilderman

      Hey @DannyG I heard you!!!! When in a microphone, anything that requires enabling/disabling needs a button on the mic to control.  If a musician (hands are tied up play a guitar etc) is using it, how would they control??  Or is the idea that things like Harmony Singer in a mic would be for people who just sing?  I think it totally works for a Mic Mechanic type product. Please let me know your thoughts.

      • July 11, 2019
      • Microphone with built in Stompbox Effects
        DannyG yes DavidHilderman , just for singers. Im going to withdraw this suggestion. I can get the functionality I need with just a Mic Mechanic and an MP-75 (or MP-76, or MCA100)
        • June 12, 2020
  • DannyG
    Contributor - Level 2
    2018-02-02
    We have Doubling Presets available in VoiceSupport2 which create voices an octave above and below. But you can only select maximum volume of the transposed voice to be ~ same as the input voice. Can you increase the sensitivity of the mix selector (center knob on the Perform V_ series) so the transposed voice can be set 100% and you cannot hear the primary voice? This would give us a pure "transposer", excellent for reaching those very high highs and low lows.

    This idea was based up on suggestion from user Zane Kingi in this post
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    • DannyG
      CraigFraser Heya Daniel,



      Hmm. I think we'd have to create a preset that has the lead voice muted for that particular product. We wouldn't be able to have it turn the lead off at 100% level for the effect because the underlying effect doesn't work that way.



      Check the HardTune presets and see if there's an octave up shift preset available. That would take over the lead voice completely with the octave. I just can't remember offhand if there is one.
      • February 16, 2018
    • DannyG
      DannyG

      Craig Fraser;140848 wrote:

      Heya Daniel,



      Hmm. I think we'd have to create a preset that has the lead voice muted for that particular product. We wouldn't be able to have it turn the lead off at 100% level for the effect because the underlying effect doesn't work that way.



      Check the HardTune presets and see if there's an octave up shift preset available. That would take over the lead voice completely with the octave. I just can't remember offhand if there is one.




      There is no Hardtune 1 Octave Down or Up. Can you create those and add it to the Cloud library of Voicesupport2? If you can't turn off the original input voice, can you set it to be 1% of the mix and the Octave Down/Up 99% of the mix?
      • February 22, 2018
  • BigangboBonanno
    Contributor - Level 3
    2019-07-04

    I am looking for information on what each parameter means under the Harmony and Double voice choices  ??? For example < Gender , has quite a few choices but no explanation of what each one is suposed to do  ?  Porta ds? Smooth ?  Etc. There are many pages under Harmony as you scroll down and no where do I find explanations of each item I scroll down to > Yes some are self explanitory but quite a few I have no idea what they mean. On The Highs and Lows and Mid range areas it lists certain frequnceys but I I do not know where is a area I should be dialing in for , plus use on an outboard PA these adjustments to EQ mess them up too... . So confusing . Nothing in its booklet or downloads go over any of these parameters.... HELP ????  I tried using the presets given or downloaded but they need fine tuning for my voice. the more I play around and adjust the worse it gets... Does any one know the meaning of these parameters...  Last question is the double part used just to dowble your voice and not create a 2nd harmony for a Duo type song,  for Ex. Think Everly Brothers.  

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    • BigangboBonanno
      TCH-Rob

      Hi @BigangboBonanno!


      I'm going to do my best to list all of the paramaters under Harmony and Doubling and give a brief explanation of what each does. If you have any further questions feel free to ask! I've also attached an eq cheat sheet which might help you to figure out which frequencies you may want to cut or boost. Try using the Voicelive's looper to record your harmonies, and listen to what you want to change about them. Then find that issue on the cheat sheet to determine which frequencies you need to cut or boost. Before changing the eq settings, I would make sure that in the "tone" tab of your Voicelive's setup menu you have the tone parameter set to on, and the shape, compress, and de-ess knobs are set to around 50. This will add adaptive eq and compression to your voice, and you may find that you don't need to add other eq in the harmony menu!


      - Lead level: volume of your lead vocal


       


      - Level: volume of harmony effect


       


      - Human Style: determines how the humanize parameter behaves. 


       


      - Humanize: varies the dynamics and pitch of the harmonies to sound more human. Depending on which humanize style you select and what percentage you dial in, this can create anything from subtle variation to an extreme effect. 


       


      - Vib Style: Determines the way that vibrato behaves, e.g. the attack/decay of the effect, the shape of the vibrato, the speed of the vibrato, etc.


       


      - Vibrato: Determines the depth of the pitch and amplitude modulation created by vibrato


       


      - Pan: Determines the stereo spread of the harmonies


       


      - Gender: shifts the formant and register of harmonies without effecting pitch. This control is bipolar; turning the knob left will make your voice sound more "male" and turning it right will make it sound more female. You get seperate control of the gender of each harmony and doubling voice, which is why you see "V1 Gender, V2 Gender, etc."


       


      - Porta (portatempo in double): Effects the amount that harmony notes "glide" between one another. With no porta notes will shift immediately, with porta there will be a glissando between notes. You get seperate control of portatempo on each harmony and doubling voice, which is why you see "V1 Porta, V2 Porta, etc."


       


      - Smooth: Smoothing effects the amount of pitch correction applied to the harmonies. When smoothing is at 100%, harmonies won't be pitch corrected at all, and notes will smoothly transition between one another as they are sung. When at 0%, the harmony notes will be fully pitch corrected and sound autotuned. The downside of 100% smoothing that if a singer is at all pitchy, the harmony notes will be pitchy as well. We've found that the most natural sounding smoothing settings for most singers is between 90-95%. Each voice has individual smoothing control, which is why you see ""V1 Smooth," "V2 Smooth," etc.


       


      Hope this helps!


       

      vocaleq.jpg
      • July 5, 2019
    • BigangboBonanno
      TCH-Rob

      @BigangboBonanno , to make simple doubling effects without creating new harmonies, try the "1 voice tight" setting in the "double" tab!

      • July 5, 2019
    • BigangboBonanno
      BigangboBonanno

      I thought I replied to you when I got this . But apparently it did not accept my reply. I Thank You so much.. I have been using your advice and yes it is getting better.  I have tone off due to when on it gets too distorted when I sing louder even though Green Light on unit stays well below the red , hardly goes into yellow in fact.  and the tone setting on the highs make me sound just too bright and squeaky and a bit of distortion comes in. This is regarless of using Adaptive or not. Yes I tried messing with EQs and I have to almost turn off the highs and bring up lows and mids to get close but still the squeaky ness I cannot get out. Turn tone off and all is better. Yes Tried different Mics. SM 58 , 57 the TC helicon mics and an Audio Technica SM58 Beta type. The shure SM 58 and 57 sound the best to me . I am a tenor but I can go somewhat lower range and can hit some very decent high notes too... I have not messed with the Gender for the ones set on the Harmony I chose are pretty good for me at the moment.  Yes using Natural Play for the guitar chord and my vocal , the pitch on harmony takes a second to catch up for some reason at some very hard times. I  only chose Natural Play for the first vocal and leave the rest alone with nothing on except unison or maybe an octave above.  If I put Natural play on rest of harmonies things go pretty bad.. Yes I tried to dial in the paratmeters , I took off auto tune in main menu , I sing on key prettly well , and left the smooth parameter setting at your suggestions and tried with close adustments there to dial in further but to no avail. Did not mess with Porta , VIb is off, Humanize I try on and off but does not help my issue.   I wiil keep trying. The song I am working on is called Let It Be Me by the Everly Brothers. I have it very very close.... thank you again.   Angelo 

      • July 10, 2019
    • BigangboBonanno
      TCH-Rob

      Hi Angelo (@BigangboBonanno), 


      Let me know how it goes! I'm glad I could be of help. 


      Do use the auto mic gain settings on your voicelive? This might help you reduce the distortion you were speaking of. All you have to do is hold the setup button and sing into your mic at performance volume, then press the reverb button. This will set your gain to a level that doesn't clip. 


      All the best,


      Rob

      • July 15, 2019
  • Dale11
    Contributor - Level 1
    2019-10-09

     I own a perform V  however it does not fit on my microphone stand and it is very difficult to change the effects during a performance.  I am considering purchasing a mic mechanic or a voice live play.  I need something very simple that I don’t really need to change the settings on too much. I sing popular type rock. 

     Can you please make a suggestion for me? I know they perform V has doubling  I don’t see this on the mic mechanic and not really sure if I need it. Mostly I want tone, pitch correction and a little fuller voice with a very small amount of reverb/echo.  I am not a pro so I need something very simple. Please help, thank you 

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    • Dale11
      TCH-Spencer

      Hey @Dale11,
      It sounds to me like the Duplicator is the pedal for you.  It has doubling, reverb, pitch correction, and Tone.


       


      Also in regards to your Perform-V not fitting on your mic stand, please check out David's rant.  You might just need to put some muscle into it, it's very unlikely that you'll be able to break the plastic on the Perform-V's mic clip by forcing it on there.

      • October 11, 2019
    • Dale11
      SteveSchow

      The Duplicator looks pretty darn nice....and SIMPLE...which is good.  I really love my VoiceLive Play a lot though.  I like having presets.  Truthfully I don't end up using much more than what that Duplicator can do, but I have found it beneficial, as a backup singer, to be able to totally disable my mic with a muted preset, for songs I don't sing on, for example.  I don't see how this unit would let you adjust the gating sensitivity, for example, where with the VoiceLivePlay you have more options to configure how all that stuff works. 


       

      • November 5, 2019
  • Timmossop
    Contributor - Level 1
    2019-10-02

    Hey Everybody.

    Bit of a noob question, but I can't seem to find an exact answer anywhere?

    My question is pretty simple:

    * If our band plays a whole tone downtuned (2 x semitones down from A440)

    Is the reference for my pitch correction still just default (a440) or do I need to do a manual adjustment to the pedals pitch reference?

    Cheers

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    0 560
    • Timmossop
      TCH-Spencer

      Hey @Timmossop,
      You should be fine and not have to change anything.  Even if you're playing a whole tone down (with guitars tuned to D-G-C-F-A-D), an A4 note is still 440Hz for you guys.  You should be good, cheers!

      • October 9, 2019
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