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  • VinceBigos
    Contributor - Level 1
    2015-03-30
    Hi,

    I have been trying to record using the 302USB (brand new) hooked up to Garageband on my Mac. I have my headphones plugged into the mixer.

    Here is my current setup.

    SM57 mic > LXR input on 302USB > MacBook Pro > Garageband

    1st problem: I keep hearing the faintest (yet incredibly distracting) clicking noise in the left phone of my headphones. It will last for about 10 seconds, go away, then return. It's not any kind of metronome from Garageband that I forgot to turn off.

    2nd problem: about every 30 seconds I hear a loud beep in my headphones. I don't think it has anything to do with signal clipping b/c neither lights that would indicate this on the mixer or Garageband turn red.

    I thought this problem was related to the Garageband, but I would turn the program off and watch a video online with headphones through the mixer, and the beep would return. Could it have anything to do with sound output from the computer?

    -Vince
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    0 3,319
    • VinceBigos
      SeanFairchild Dear Vince,



      That sounds to me like an issue with the connection between the 302USB and the computer. On a Windows machine I would suspect the driver or the driver's buffer settings as causing this, but I'm no Mac expert Feel free to reach out to our CARE team at [email protected] or by phone at +1-702-800-8290 (US) or +44 1562 732290 (UK) for more assistance if you like!
      • April 2, 2015
  • RexBeckett
    Superhero - Level 3
    2020-04-04

    These notes concern Behringer's range of analogue mixers with built-in USB interfaces and also the simple stereo USB interfaces (e.g. UCA202, UFO 202, UCA 222, UM2 and UMC22). They do not apply to the X18, XR18, MR18, X32, M32, UMC202HD, UMC204HD and UMC404HD products which have specific ASIO drivers.

     

    Windows 10 supports simple stereo sound USB interfaces using its built-in drivers. When such a device is connected, Windows usually installs it as USB Audio CODEC. If the device has installed correctly, it will appear in Windows Control Panel -> Device Manager under Sound, video and game controllers:

    Device ManagerDevice Manager

    If it is not shown here, or has a yellow error flag, it did not install correctly. Find the device in the list - it may be marked as Unknown. Right-click on it, select Uninstall and disconnect the USB cable. Reboot the PC and reconnect the USB cable. If it still does not install correctly, try with a different USB cable and/or PC USB port. Some USB 3 ports can give problems with these USB audio devices so use a USB 2.0 port if possible.

     

    The USB audio device should also appear as an option for recording and playback in Windows Control Panel -> Sound. Some applications (e.g. Audacity, Zoom) have settings that allow the device to be selected through Windows WASAPI interface. Applications that do not have sound input/output options will normally use the devices that are set as defaults through Control Panel -> Sound -> Recording and Playback.

    Sound, RecordingSound, Recording

    Sound, PlaybackSound, Playback

     

    Windows may treat a new USB device as a microphone and use only the left channel. This can usually be corrected by opening the properties (right-click and select Properties), selecting the Advanced tab and setting the format to one of the 2 channel options. This is also where the sample-rate and bit-depth can be set. Some applications require specific formats to be set. The Zoom application, for example, requires 48000Hz sampling-rate for both input and output devices. Some of the audio enhancement modes can also cause stereo inputs to be treated as mono. I find it is usually better to turn off the enhancements for both recording and playback devices.

    Recording, AdvancedRecording, Advanced

    Playback, EnhancementsPlayback, Enhancements

     

    Both the recording and playback devices have level controls. These can be seen on the Levels tab within the device properties. Some applications also provide these level controls on their GUIs (e.g. Audacity, Zoom). If your input or output levels are too low, check these controls. If Zoom is set to use automatic mic level control, it can leave the recording device level turned down when it exits.Recording, LevelsRecording, Levels

     

    Recent versions of Windows 10 have a privacy feature that can prevent applications using the microphone (which includes any audio input). If your application does not receive any sound input from the selected device. check on Settings -> Privacy -> Microphone that access is enabled for desktop apps.

    Privacy, MicrophonePrivacy, Microphone

    Privacy, MicrophonePrivacy, Microphone

     

    All of the above applies to applications that use the USB audio device through Windows sound management (WASAPI). Some Digital Audio Workstation (DAW) software (e.g. Reaper) also supports the ASIO sound interface which may provide better latency performance. The drivers for digital mixers and the UMC HD interfaces provide ASIO support directly. There is a special driver that can provide an ASIO interface for the simple stereo USB devices - it is called ASIO4ALL. This optional driver works with the standard Windows drivers to bypass some of Windows sound processing to improve latency. This only works for applications that support ASIO - it has no benefit for programs that only work with WASAPI (e.g. Audacity, Zoom). Before attempting to use ASIO4ALL, ensure that the USB audio device is installed and working as described above.

     

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    2 2,521
    • RexBeckett
      RexBeckett

      These additional notes concern most of the small analogue mixers with integrated USB interfaces. They will also mostly apply to small non-USB mixers that are connected through the 2-Track inputs/outputs to simple stereo USB interfaces like the UCA202. The USB interfaces support simultaneous stereo record and playback but with some limitations.


       


      The stereo recording feed is taken from the Main mix. It does not support multitrack recording of individual mixer inputs. It is possible to record two inputs by panning one to extreme left and the other to extreme right. The resulting stereo recording can be split into two mono tracks using DAW track editing functions. Using Audacity, for example:


       


      Audacity Track MenuAudacity Track Menu


       


      Playback from USB is controlled by two buttons. When 2-TR/USB To Main is pressed, the USB playback will be added to the Main mix. To avoid possible feedback, this button also mutes the USB recording feed. When 2-TR/USB To Phones/CTRL RM is pressed, the USB playback is fed to the Phones and CTRL Room outputs replacing the Main mix. This button does not mute USB recording.


       


      This arrangement works well for normal recording and subsequent playback but is not so good for recording a new track while listening to playback from previous ones (overdubbing). Ideally this requires Phones or Control Room output of a mix of the recording and playback signals. This is not possible with the built-in USB interface. The same situation applies to multi-participant streaming. Possible solutions for this include:


       


      Listening through monitor speakers or a headphone amplifier with dual inputs. The Main LR outputs are connected to one input and the Control Room outputs are fed to the other. If the 2-TR/USB To Phones/CTRL RM button is pressed, both the recording and playback signals will be heard.


       


      Connecting the 2-Track outputs to the 2-Track inputs and pressing the 2-TR/USB To Phones/CTRL RM button. This will give you a mix of USB playback and the mixer output on the Phones and Control Room outputs. You would need to use the PC output level control to balance the two sources.


       


      Using an external USB interface such as the UMC204HD instead of the built-in one. If the Main LR outputs are connected to the UMC204HD inputs, they can be recorded through USB. The UMC Headphones and Main outputs are an adjustable mix of the inputs and playback from USB. An additional benefit is that the UMC204HD drivers provide a low-latency interface for use by DAW and streaming software that supports ASIO e.g. JamKazam, OBS. I recommend connecting the mixer outputs to the UMC204HD XLR inputs using TRS/XLR-Male cables and pressing the Pad buttons. The XLR inputs have lower distortion (THD) than the TRS Line inputs.

      • May 1, 2020
    • RexBeckett
      Immy

      Hi there, thank you for all that information. I sorted it out.... well you sorted it out but now I still have no sound. I have my sony speaker into the Behringer but I have no idea how it works to get the sound out of my speaker. I don't want to give up. You see I have no idea. Once I have it working I can sing and that's all I want to do. if it's not one thing it's another. So it appears to be working on my computer now but my speaker isn't having any of it. I have the red and white jack plugs into the behringer and and in my speaker. Why can't this be easy. Buggar! Any one? 

      • May 3, 2020
    • RexBeckett
      jdelahunt This did the trick for me! Thanks!
      • August 1, 2020
    • RexBeckett
      grmcooke Hi there - thanks for all the information - I've installed a UM2 on a Windows 10 machine and I'm using ASIO with Reason. That works fine but I would also like to use the same interface and speakers for normal PC use (e.g. Spotify, YouTube, Google Meet calls for work etc.). The interface does appear in Device Manager under "Sound, video and game controllers", but doesn't appear in Sound settings (see attached pictures) - any ideas on how to resolve this?
      • December 30, 2020
  • LivingLitch
    Contributor - Level 1
    2019-06-27

    Device name on the box - X Air X18

    Im upgrading from another audio interface. The purpose is to use this for a conference room at work. 

    Everything works just fine on the old one but the boss wanted to get the XR18 for the mobile app which he thought would make it harder to lock down from unwanted users.

    That being said that everything works fine on the old one, I should only need to move the cords from it to the X18 and everything should play but it does not. If I go into the X-Air app for Android or PC I can see channels 1 and 2 moving. I have raised their volume from nothing to abou -10. I have also moved the LR slider to max as well. I can see that moving but nothing comes out of the speakers. If I unplug everything from the X18 and put it back into the older mixer/interface it resumes working again. 

    Trouble shooting steps

    • Updating the firmware to 1.17
    • Switching between PC interface and Android mobile interface to look for more options.
    • Plugging the Left output into the Aux 1 spot and the Right out put in the R spot to make sure one or the other is the correct output to the speakers. 
    • Plugging headphones into X18.
      • Headphones did not work on the X18, nothing came out when the headphone volume was up to max.
      • Verified that the headphones worked on the other mixer which they did.
    • Muting channels and unmuting them
    • Googling and looking for other threads like mine
      • One mentioned the DCA groups on mute and switch after a firmware update, that did not seem to happen to my X18
    • Turning it off and back on
      • When I turn it off and back on I hear a speaker pop both ways which tells me its hooked up to my speakers.

    Between the headphones and the only sound Im getting out is the speaker pop when turning off and on and the connectors working in the other interface, this tells me either 1. I have a bad setting somewhere or 2. The unit is bad.

    The settings were all default from either the windows app or the android app. The unit was bought brand new and I was the first person to take it out of the box as I broke the seal on the box. I did not drop the unit while it was in my presence. 

    The PC spekaers are going to Input 1 and 2, I attached a mic from a seperate box to Input 5. That would also have the bar bounce when I did a sound test. 

    Any suggestions or other options to try?

     

     

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    0 2,369
    • LivingLitch
      RexBeckett

      @LivingLitch 


      Hello Steve, welcome to the forum.


       


      The fastest way for us to help is if you save your current Scene, zip it and attach it to your post. Also tell us which inputs and outputs you want to use. 

      • June 27, 2019
    • LivingLitch
      mjbryan

      Just bought an XR16 and am having the same problem. Seems to be a common issue from a brief search I have done. Just read something about L/R settings but am not near my gear to test. Any help greatly appreciated.

      • November 10, 2019
    • LivingLitch
      Paul_Vannatto


      @mjbryan wrote:


      Just bought an XR16 and am having the same problem. Seems to be a common issue from a brief search I have done. Just read something about L/R settings but am not near my gear to test. Any help greatly appreciated.





      Yes it does seem to be a common issue with new users who aren't familiar with digital consoles. Those of us that have been using them for some time don't have this issue. The best way to help you is for you to save your settings to a scene file (using X-Air Edit for PC, Mac, linux or Raspberry Pi), then attach to your next post (click on Choose File below). That way we can have a look at your setup and better advise. Without it we would only be guessing at how it is setup.


       

      • November 10, 2019
    • LivingLitch
      grizzly-atoms

      Is there a good reference for basic setup of a simple PA that would help? I'm having a similar issue. I've attached my scene to this comment. I've got mics or instruments in the first 5 inputs and I've got a set of powered speakers connected to the Main outs. I'm almost certain I'm just missing a routing setting, but I've been banging my head on it and not getting anywhere.


      Thanks so much for your help and advice.


      P.S. I definitely fall into the category of new user.  I've got no experience with digital mixers and only very basic experience with analog boards.

      xr18-settings.scn
      • November 19, 2019
    • LivingLitch
      Paul_Vannatto

      Hi Thomas @grizzly-atoms 


      The reason you are not getting any signals is because each of those channels have the USB inputs assigned to them. In X-Air Edit, go to the Input screen of each channel and change the Channel/Source to Mic/Line (instead of USB).


       

      • November 19, 2019
  • DanDryden
    Contributor - Level 1
    2015-04-02
    I've seen a few comments from people who don't seem to know what the monitor switch does.
    My own experience mirrors this.
    When the UCA202 is connected to a USB port and I have active input but am not connected to recording software I can't hear the input with the monitor switch set to ON and the volume control up.

    When I launch Audacity I still can't hear the input with the monitor switch on.
    Only when I activate the recording mode can I hear the input signal no matter what position the monitor switch is in providing the volume control is turned up.
    I'm assuming this is the USB playback mode of the UCA202.

    Using Logic I can monitor the "input when connected to the software and assigning input to tracks from the UCA202 - I don't have to be in record mode.When overdubbing in Logic I can hear both the pre-recorded track and the new track but I'm having difficulty discerning what the switch does since I can hear both pre-recorded and overdub tracks with switch in either position and both are controlled by the volume control.

    Is this normal behavior for the UCA202?

    Thanks.
    Dan
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    0 2,108
  • redmotion
    Newcomer - Level 1
    2020-07-19
    I'd like to buy some Headphones for mixing and headphones I've been looking at seem to vary from 50-250 ohms. I have a UMC404HD but the manual doesn't state what ohms/impedance it can supply with and without the power supply. Can someone confirm if I can get proper performance from a 250 ohm impedance headphones from the 404HD with it plugged into the mains? Thanks.
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    0 1,603
    • redmotion
      RexBeckett The UMC404HD headphone output has a relatively low maximum voltage (+3dBu). The output impedance is 20 Ohms. The most suitable headphones would have an impedance of 20-60 Ohms and a sensitivity of at least 98dB (reference 1mW).
      • July 19, 2020
    • redmotion
      ThomasAlexander You could also use a headphone amp. Behringer has some that are both good and affordable. Although, some of Behringer's products are now more difficult to find in this covid world.
      • July 28, 2020
  • bala76
    Newcomer - Level 1
    2020-08-20

    Hi,

    I have a Behringer Uphoria UM2 audio interface. When I connect the device to the computer it wouldn't power up. I checked the drivers and they don't work. I tried connecting a MIC with XLR cables and this wouldn't activate the 48 V phantom power when connected to the computer. I have installed the ASIO driver and this won't recognize the device too. The old Behringer drivers don't work too. I require some advice on this.

    Regards

    Bala

     

     

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    0 1,602
    • bala76
      RexBeckett It sounds as though the UM2 has not installed correctly in Windows. See if these notes help.
      • August 20, 2020
    • bala76
      bala76 Thanks for the quick reply. I've added a screenshot of the errors I'm getting on my computer. I've tried updating the drivers. There is one USB Codec error and there's one for the Behringer device. Even when I unplug the device and reconnect, the same errors show up.
      • August 20, 2020
    • bala76
      RexBeckett Other users have had similar problems when they installed that very old driver. I think it was intended for use with Windows XP. It is also apparently difficult to uninstall it completely. There are a few websites that explain how to remove drivers completely from Windows 10. e.g. This one.
      • August 20, 2020
      • Problem Powering the Behringer Uphoria UM2 audio interface
        bala76 Cheers Mate ! I have fixed the problem. After a few days of brainstorming I found that if I uninstalled the audio interface from the device manager along with the Behringer driver and then plug the interface back in to the computer, the signals all light up and it works like a charm. Connected the XLR cables to the MIC and it works. The signals show up. Thanks once again for the timely help.
        • August 22, 2020
    • bala76
      bala76 Problem Solved !
      • August 22, 2020
  • PhilHarman
    Contributor - Level 1
    2020-06-23
    USB 3.0 can deliver up to 900mA, and USB 3.1 up to 3A at 5V. Does the Behringer UMC404HD require an external PSU? How much current does it need via USB? Are there any limitations when using USB power only (e.g. number of mics with +48v)?
    1 1,227
    • PhilHarman
      RexBeckett The UMC404HD supply current is right on the limit of some USB 2.0 ports. It may work without the external supply but, if you are using phantom power, you could get drop-outs or noise. I run mine from a USB 3.1 port but, because it is using USB 2.0 compatability, the power is still limited to 500mA. I do sometines use it without the external supply but my PC has flagged over-current warnings when first connected.
      • June 23, 2020
      • Does the Behringer UMC404HD need external power?
        PhilHarman Interesting. Thanks, that's very helpful. It's a shame the Behringer docs are so vague. But good to get some clarity here.
        • June 24, 2020
  • bettsaj
    Contributor - Level 3
    2019-09-19

    I've just bought the behringer UMC22 as it was advertised to be good value for money, there is however an issue that has been highlighted on an Amazon review. Inst 2 doesn't work after setting up. 

    I'm using the interface with guitar rig 5 and it works a charm if i plug the guitar into Line 1, but when I plug into inst 2 i get a signal i.e the green signal light flashes but no audio at all. this hjas been raised on Amazon after I checked some of the reviews, and aledgedly behringer are aware of this issue.

    Any ideas for a fix as I'm on the verge of sending this back for a refund if I can't get it working as it should.

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    0 1,200
    • bettsaj
      Yohaim

      Are you talking about direct monitoring,or software monitoring?


      Mine works with direct,haven't checked its software monitoring yet.


       

      • September 27, 2019
    • bettsaj
      Yohaim

      I can use software monitoring also.


      2 ways for that:


      1.don't install asio4all,and use the WDM drivers,that Windows auto-detects.


      2.Google for these drivers:


      BEHRINGER_2902_WIN32_2.8.40


      or


      BEHRINGER_2902_X64_2.8.40


      Here's a video explaination,with download links:


      https://www.youtube.com/watch?v=xRmnDkS3Wzo&t=171s


      This is the prefered way,in my opinion.


      Goodluck!


      Edit:


      Don't use the old behringer drivers,which I mentioned as the second way.They are full of trouble!


      Use WDM or ASIO4All


       


       


       

      • October 13, 2019
  • blaked2
    Contributor - Level 2
    2019-05-26

    Hi, I can't get my behringer uphoria UMC404hd to connect to my computer. It's an hp computer made around 2009. I've tried two different cables with no luck. Can I send it in to get it checked out?

    0 1,044
    • blaked2
      Paul_Vannatto

      Hi Blake @blaked2,


       


      Welcome to the forum. What OS are you running on that 2009 computer? Have you installed the appropriate UMC drivers?


       

      • May 26, 2019
    • blaked2
      blaked2

      I have windows 10 64bit. I installed the driver 4.59 as well as the ASIO4All driver. I tried using Asio4all but there's no signal from the mic I plugged in. There's an option for the Asio UMC driver but when I choose it gives me the message, "Error initializing Asio driver". 


      I've heard through Amazon reviews that many people have connectivity issues as well as sound playback issues with this particular interface. I purchaed in one year and 3 months ago so seemingly the warranty wouldn't cover replacing it if the issue is a hardware one with the device itself. 

      • June 3, 2019
    • blaked2
      Paul_Vannatto

      Hi Blake @blaked2,


      ASIO4All tends to block the 4.59 ASIO driver. Uninstall ASIO4ALL and the 4.59 should work. We've had a few others that did the same thing. Also in Windows 10, make sure the microphone is not turned off in the privacy section (Win10 has a nasty habit of turning this off, which also affects the ASIO drivers).


       

      • June 3, 2019
    • blaked2
      blaked2

      I uninstalled asio4all and still can't see my instrument's info on the track. Also, when I select asio 4.59 in Reaper's device section the input and output options are blank. The error initializing driver message is still there. Are you talking about the "privacy" section on the computer or the program? 

      • June 3, 2019
    • blaked2
      Paul_Vannatto


      @blaked2 wrote:


      I uninstalled asio4all and still can't see my instrument's info on the track. Also, when I select asio 4.59 in Reaper's device section the input and output options are blank. The error initializing driver message is still there. Are you talking about the "privacy" section on the computer or the program? 





      On the computer. I use Win7 and are avoiding Win10 as long as I can. But there have been reports of this privacy setting (microphone) in Win10 that blocks the ASIO drivers.

      • June 3, 2019
  • GAudio
    Newcomer - Level 1
    2020-06-23
    Does anyone know how/where to get hold of older drivers for the UMC404HD audio interface? On the product page, only the latest driver is available, and I am specifically looking for driver v. 3.29, such that I can use it for 4-channel recording with Audacity. Thank you.
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    1 1,011
    • GAudio
      PedroRodrigues Hi GAudio its a pleasure to be able to help
      • June 23, 2020
    • GAudio
      PedroRodrigues Please follow the link to access the drivers version 3.29
      https://we.tl/t-gR9VyM6JGe
      • June 23, 2020
      • Older drivers for Behringer UMC404HD
        adrian142 I would be in need of those drivers too, but the link is no longer valid. Could You please repost? Thx!
        • July 6, 2020
    • GAudio
      PedroRodrigues Please contact me if you require any other assistance. Thank you
      • June 23, 2020
      • Older drivers for Behringer UMC404HD
        GAudio Thank you, Pedro, this is much appreciated!
        • June 23, 2020
    • GAudio
      pooffice Hello, I bought UMC404HD and can't record more than 2 channels under Windows 10 at the same time. Please send me old driver that support 4 channels.
      • August 31, 2020
    • GAudio
      PedroRodrigues Hi pooffice Please be aware that Windows 10 does not allow multi tracking recording by itself if you wish to record more than two tracks you must use a DAW as a recording software by configuring your UMC404HD as a audio device.
      • August 31, 2020
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