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  • bettsaj
    Contributor - Level 3
    2019-09-19

    I've just bought the behringer UMC22 as it was advertised to be good value for money, there is however an issue that has been highlighted on an Amazon review. Inst 2 doesn't work after setting up. 

    I'm using the interface with guitar rig 5 and it works a charm if i plug the guitar into Line 1, but when I plug into inst 2 i get a signal i.e the green signal light flashes but no audio at all. this hjas been raised on Amazon after I checked some of the reviews, and aledgedly behringer are aware of this issue.

    Any ideas for a fix as I'm on the verge of sending this back for a refund if I can't get it working as it should.

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    0 803
    • bettsaj
      BrianLowe


      @bettsaj wrote:


      I've just bought the behringer UMC22 as it was advertised to be good value for money, there is however an issue that has been highlighted on an Amazon review. Inst 2 doesn't work after setting up. 


      I'm using the interface with guitar rig 5 usps tracking and it works a charm if i plug the guitar into Line 1, but when I plug into inst 2 i get a signal i.e the green signal light flashes but no audio at all. this hjas been raised on Amazon after I checked some of the reviews, and aledgedly behringer are aware of this issue.


      Any ideas for a fix as I'm on the verge of sending this back for a refund if I can't get it working as it should.





      Same issue here too. Help is appreciated.

      Thanks in advance,
      Regards


      Brian

      • October 19, 2019
    • bettsaj
      jehanlabyrinth If you're on Windows PC go to Control Panel > Sound > Select your Behringer UMC22 under recording tab > Properties > Advanced tab > Select 2 channels instead of 1 channel. That was also my initial problem and it turns out that it has something to do with the settings. Just make sure you guys select the same settings matching your DAW or recording will not work. Hope this helps.
      • Jan 23
  • Liamtip
    Contributor - Level 3
    2019-10-24

    hi guys, i am using my x-touch mini with Traktor to control 3rd deck and my FX. with a bit of midi mapping i have added a lot of functionality but its hard to tell when a button is pressed without looking at the screen

    is there a way to light up the buttons when they are toggled on? 

    thanks all!

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    0 423
    • Liamtip
      Liamtip

      ok. i wasnt using the editor right. i now have layer A all working as i want. but when i duplicated it to layer B now i just have 2 identical sets of inputs - layer a or b is irrelevant. if i try to remap is saying for example layer A knob 1 is the same as layer B knob 1.


      i thought that with layer a pressed or b it would send a diff signal?!

      • October 24, 2019
    • Liamtip
      KenMitchell

      Hi Liam ( @Liamtip ), 


       


      Welcome to the community.  Since you duplicated Layer A to B, why would you think they would be anything other than identical?  The layer data is the MIDI message assignments as well as the button/encoder behavior.  What you need to do is load the default Layer B settings, modify the button behaviors like you did for Layer A, then load those settings into Layer B. 


       


      Hope this helps, 


      Ken

      • October 24, 2019
    • Liamtip
      Liamtip

      thanks Ken, yes i think i misunderstood the app and messed it up initially. 
      i also have an issue where its now not always remembering the settings flicking between layer A and B on the encoders. 

      • October 24, 2019
    • Liamtip
      KenMitchell

      Hi @Liamtip ,


       


      Can you upload your .bin files so I can have a look at them?  You'll likely have to .zip them up since I'm not sure the file upload option allows the .bin file extension.  Use "Choose File" in the lower-left to upload the files. 


       


      Ken

      • October 24, 2019
    • Liamtip
      Liamtip

      thanks ken. 


      i want some buttons to be toggled (fx on off) and some to be just single hits (for pads) 
      now i seem to hit a toggled button and it turns the light  on/off but the doesnt FX btn doesnt work until i hit it a 2nd time putting it all out of sync until i press again. which is odd. i also use the encoders being pressed down for same midi signal and they work fine in 1 shot. maybe its the toggle? seems there is a lack of sync somewhere. 


      also when i load up traktor doesnt know the encoder settings etc like it does if i use my keyboard's midi controls. toggling lights seems to be the issue maybe? 

      bins.zip
      • October 24, 2019
  • PatrickCorrigan
    Contributor - Level 1
    2020-06-30
    The documentation shows that USB is supported in this mode. If I select MC mode I do have the USB option, and I can connect to my DAW in that mode. If I select Xctl/MC mode I only have Network and MIDI options and cannot connect to my DAW via USB. Does anyone know how to fix this? Thanks.
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    0 400
    • PatrickCorrigan
      DaveMorrison In Xctl/MC Mode, The DAW is alway connected by USB; thus, there is no choice. The Xctl section has the choice of Network or MIDI DIN to connect to the mixer.
      • June 30, 2020
      • X-Touch No USB option in Xctl/MC Mode
        PatrickCorrigan MC is how I'm connecting to the DAW over USB. Xctl connects to my XR18. As I said, if I select MC only, I have a USB option, which connects to my DAW. If I select Xctl/MC, I only have Network and MIDI options, and I cannot communicate with my DAW via USB.
        • June 30, 2020
    • PatrickCorrigan
      DaveMorrison I under standyour connection scheme and it is correct. If the system is working correctly in Xctl/MC mode, your DAW is supposed to connect using MC protocol over USB. The transport buttons will control the DAW and the faders change depending on SMPTE/beats button. If it's not working, something is wrong with your X-Touch.
      When you're in Xctl/MC mode can your computer see the USB device (you can check in "system report")?
      • June 30, 2020
    • PatrickCorrigan
      ChrisJanton Have you pressed the "SMPTE/BEATS" button on the right of the display? That switches from XCTL to MCU
      • July 17, 2020
  • PatrikBouldin
    Contributor - Level 2
    2020-05-26

    Hi, I asked this but don't think I did a good job laying it out. I've attached a drawing this time.

    XR-18 connected to X-touch via Cat6, control is there.

    I haven't picked my DAW yet, but I have four questions:

    1 - Can the Cat 6 connection between the XR-18 (on home router network) connect to the WIN PC for the DAW control part? All three are already connected to home network. I see that I can pick the MC mode on Xtouch config, and choose either Network, USB, or Midi. If I pick network it wants either DHCP or not. Once I get the DAW installed will it connect via the Network selection? Do I need to hard code the IP of the PC, or is it asking for an IP setting for the XTouch?

     

    2 nd question - Must I have that USB connection between the XR-18 and the Windows PC as well in order to get the music to the Win PC? I was hoping it could also use the home ethernet.

     

    3 - What is the best compatible DAW for my purpose - which is just basic recording and basic editing? Example - if this will work with MixPad that would be great since I know how to use it.

     

    4 - If I understand the workflow correctly, I can flip the XTouch between controlling the XR-18 and for controlling the DAW?

     

    Thanks in advance,

    Patrik

    Home Studio.png
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    0 344
    • PatrikBouldin
      theblackrifles

      Same setup as mine basically but using a Mac.


       



      1. Connect Mac/PC via USB to XR18

      2. Check its recognised by your computer as an audio device with 18 ins and outs

      3. You will also see it in your DAW

      4. Turn on router.

      5. Connect your computer via ethernet/WIFI to router network

      6. Make a note of IP address and gateway of router on your computer

      7. Connect Ethernet cable to router and XR18

      8. Toggle switch on front of XR18 to Wifi/Ethernet whichever one you want so wireless or wired connection.

      9. Open X Air app on computer

      10. click setup and choose either WAN/LAN setup depending on wireless or wired.

      11. Connect ethernet cable to XTouch

      12. Connect USB cable to X Touch (NOTE you must have the latest Firmware version to get dual mode feature)

      13. Turn on Xtouch holding down select button on Channel 1

      14. Choose XCT1/MC

      15. Set to Network

      16. Enter IP address that matches the one in settings in X Air app

      17. Turn 3rd Knob to turn DHCP ON

      18. Click Scan


       


      DONE. So in Theory what should happen when it works is When you toggle the SMPTE/BEATS buttn on your X Touch it goes back and forth between controlling your Mixer/X Air app and then your DAW.


      Hope that helps.


       

      • June 9, 2020
    • PatrikBouldin
      theblackrifles

      Best DAW for your  x touch setup


       


      mac: Logic


      PC: Cubase 


       

      • June 9, 2020
  • New
    MatteAce
    Newcomer - Level 1
    2020-11-25

    My X-Touch One is not working on my Macbook Pro M1 with Big Sur. 

     

    It sends MIDI command correctly (so all buttons and the fader work) but it won't receive anything back from the platform. No LEDs will turn on, the scribble screen stays blank and most importantly, the fader is stuck at 0. 

     

    Are you aware of the issue, any beta firmware to download?

     

    Cheers

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    0 318
    • MatteAce
      PedroRodrigues Hi Matteo, at this moment we still do not advise our customer to update to Big Sur, as we are still developing solutions for this only possible after the operating system was released and we do not have any time window for a implementation release . Thank you
      • November 26, 2020
      • X-Touch One on Apple M1/Big Sur not working
        MatteAce this is not an option, since I had to update my mbp to an M1 Mac. I don't understand why it takes so long, Big Sur has been in public beta for more than 6 months, and for devs Apple sent M1 computers for testing and development purposes?
        • 1
        • ·
        • November 30, 2020
  • New
    MichaelF000
    Newcomer - Level 1
    2020-11-18

    Dear Behringer Support Team,

    I am a happy user of the X-Touch with X-Air mixers.

    Recently I purchased an X-Touch Extender and hoped it would indeed "extend" the X-Touch by allowing a 16 channel control alongside the X-Touch with all those nice features and colored scribble strips.

    However, the X-Touch Extender does currently not support the XCTL mode (I am using OSIMIDI to partially fill the gap). And I am wondering, how those colored scribble strips came to the product pictures as I have not found any means even by using the syssex commands from the Quick Start Guide in the Extender's "CTRL" mode.

    So I am wondering: Is a firmware update planned for the X-Touch Extender to add the XCTL protocol and to enable a "real" extension of the X-Touch towards 16 channels control with all the nice XCTL features?

    I am sure this would provide you with a huge success for this combination - including a nomination for the Grammy Awards ;-).

    Thanks for your efforts in answering.

    Best regards

    Michael

     

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    4 297
    • MichaelF000
      skshaw I too also want to do the same thing as Michael. When will you put out an update to add XCTL to the Extender?
      • December 5, 2020
    • MichaelF000
      JamesOLeary I have searched all over for that answer, It sounds like Behringer is okay with promoting false advertising. All of the product pages show colored scribble strips yet according to the company it's not possible. In my opinion, I think we have been duped by the developers. I don't think it would ever get to the BBB but it would help if Behringer showed some transparency by showing the actual use of the extender in conjunction with the X-Touch. Their silence to all of the posts in reference to this constantly pursued request is deafening. None of the requests in the community seem to be too outlandish, If it cannot be included in a firmware update or some USB-midi workaround then we should demand they send out refunds for false advertising. just look at any image on the internet for reference. " colors." They got our hopes up, can you imagine what a setup would look like with say 3 extenders cascaded and all the colors lit up?. At this point, they are just hoping consumers would just stop asking about it. It is clear they're not interested in problem-solving. just profits. If this it not the case... Change my mind Behringer!!!
      • Mar 24
    • MichaelF000
      Keksstar Behringer - where´s your long awaited answer? It´s so sad they don´t reply to this. The X-Touch Extender really needs the XCtrl protocol. It can´t be that hard for the Devs, as we´re speaking about nearly the same hardware. Just less buttons.
      I also see this as false advertisting as the functions shown are not working.
      • May 13
  • SamsMusicFactor
    Contributor - Level 2
    2019-08-08

    Hi! I bought the X-Touch Extender and I am planning to use it exclusively for the cc midi controllers spaecially CC#1,7,11,21 . I tried my best to let it work but with no luck. I am using Logic pro x and I don't have any other x-touch controllers.

    Please advice!

    Thank you

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    0 253
    • SamsMusicFactor
      DaveMorrison

      Hi @SamsMusicFactor 


      The extender is not programmable. You'll have to make your assignments in Logic. I would try Ctrl mode first.

      • August 8, 2019
    • SamsMusicFactor
      SamsMusicFactor

      Thank you! @DaveMorrison! It worked on kontakt with libraries but not yet with Logic on CC midi controllers. When using MC mode it works with logic.

      • August 9, 2019
    • SamsMusicFactor
      DaveMorrison

      @SamsMusicFactor 


      The Extender is a weird beast. The only thing it seems to do well is MC (at least in logic). The reason I think Ctrl mode might work is that the Faders transmit CC in this mode as opposed to PitchBend when in MC mode. I think you would have to assign every Knob, Button and Fader in Logic to do what you want. @KenMitchell's advice is very sound as the compact is more versatile.

      • August 9, 2019
    • SamsMusicFactor
      DaveMorrison

      @SamsMusicFactor 


      Nothing on the Extender can be changed (apart from the operating mode).


      Have you tried something like this: https://www.youtube.com/watch?v=Bm77G15H6zo

      • August 11, 2019
    • SamsMusicFactor
      SamsMusicFactor

      @DaveMorrisonYes! I tried this and it works on instruments or any knotakt library, you can easily assign faders or encoders to already programmed libraries or intruments inside Logic. But I can't find a way to program midi controllers CC#. Maybe there is a way OR AS YOU GUYS SAID IT'S NOT RE-PROGRAMMABLE !!

      • August 12, 2019
  • soundcheck
    Contributor - Level 2
    2019-10-16

    hi, I have a new x-touch mini. after editing the layers with xtouch edit y have problems with the mcmode, it doesn´t send mi de cc mesagges as well. How can i do a factory reset?

    thanks

    PD. sorry for my inglish..

    0 242
    • soundcheck
      KenMitchell

      Hi Mikel ( @soundcheck ), 


       


      Welcome to the community.  When you extracted the X-Touch Editor zip archive a folder called "default layer" should have been created.  In that folder is "compact" and "mini". In the "mini" folder there are two files called LayerA.bin and LayerB.bin.  Load these presets into the X-Touch Mini using the X-Touch Editor. This will restore the factory defaults. 


       


      Ken

      • October 16, 2019
  • Jaxsn
    Contributor - Level 2
    2019-10-09

     

    To start, I ‘ve already set my X-Touch internally to “Mackie Control and USB”

    And did the same for my DAW (Digital Performer 9)

     

    1. Even when my X-Touch is disconnected, from the computer,

    When I turn on the power to the X-Touch and move any fader to any position,

    after about two seconds the fader returns back to the zero position.

     It does the same thing when my X-Touch is connected to the computer.

     Thank you in advance for your help.

     

    1. When the X-Touch is powered on,  I get no colored lights.
       whether is connected to the computer are not.
       All I get are the lights to the scribble  Strip  and the jog wheel.

    Thank you in advance for your help.

     

     

    1. I don’t know if this makes a difference to my problems I’m having,

    With my X-Touch, but I only have my X-Touch connected via a USB cable.

     When I set up the control surface section in Digital performer version 9,

    it identifies my X-Touch connection options:

     

    As “INT-1” (I am assuming this is for the input selection)

    And

    As “EXT-1” ( I am assuming this is for the output selection)

     

    Also my X Touch is located In the “unconfigured ports section.”
    I will try to research what this means.

    Thank you in advance for your help.

     

     

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    • Jaxsn
      KenMitchell

      Hi @Jaxsn ,


       


      When not connected to a computer the faders on my X-Touch act the same way.   By lights, I assume you mean the button LEDs. This is also normal when not connected to a computer and when not properly configured in a DAW.  There's nothing to tell the button LEDs to light up. 


       


      I don't use DP but I'll see if I can download a trial version to help you out.  Are you on Windowss or Mac?


       


      Ken


       


       

      • October 9, 2019
  • ConnorHolden
    Contributor - Level 2
    2019-09-27

    Hi Guys,

     

    Loving my X Touch and wanting to connect some footswitches but can't find any info on what is compatible.

    I have a couple of non-latching switches, but they don't seem to be working...

    Any advice?

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    0 218
    • ConnorHolden
      RexBeckett

      @ConnorHolden 


      What are you controlling with the XTouch? I believe the footswitch and expression inputs only work in MC and HUI modes - controlling a DAW. The footswitches would normally be momentary (non-latching).

      • September 27, 2019
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