My licences seem to have disappeared on my TC 6000. I need a new restore code.
What the hell is the support phone number?
Dear Jon,
Support phone numbers are currently switched off for the time being
See:
Please get in touch with our care team via mail and provide the needed infos as per the FAQ above.
Since you also PM me, i have send your detail to my colleagues from the PRO team and they'll get in touch (via your registered mail) with you regarding needed serial etc..
Best regards from the TC tribers,
Mike
Hi Jon
Like Mike mention Phones are currently disconected so any support has to be done via the community, please see the link below:
https://community.musictribe.com/t5/custom/page/page-id/CarePortal
This will allow you to manage and monitor your requests for assitance and of course allows us to send you resources direcly via e-mail.
Regarding your licenses when you submit the ticket please send the serial number of your Main Frame and adress that ticket to me so I can provide a quicker answer.
Thank you for your contact
Best Regards from the TC Tribers.
Pedro
Hi I have the exact same problem, we lost the master bundle we are on a big broadcast show and we are in trouble, but the phone number does not work! Is it possible to get help pretty fast?
Hi I have the exact same problem. I sent an email to [email protected] it possible to get help pretty fast?
Hi BunBun
As I mention before any support has to be done via the community, please see the link below:
https://community.musictribe.com/t5/custom/page/page-id/CarePortal
This will allow you to manage and monitor your requests for assistance and of course allows us to send you resources directly via e-mail.
Regarding your licenses when you submit the ticket please send the serial number of your Main Frame and adress that ticket to me so I can provide a quicker answer.
Thank you for your contact
Best Regards from the TC Tribers.
Pedro
I can't even begin to express my huge disappointment for what should have been a very promising product. The Plethora X5 SHOULD have been a great product, and when it was first released it seemed like TC's engineers were hard at work on implementing improvements and features in frequent firmware updates.
Now - nothing.
No new firmware updates in over a year.
No responses to my emails.
Radio silence on every Plethora thread on the forum.
No MIDI clock.
No standalone tap tempo.
No improvements to subpar Corona Chorus, Viscous Vibe and Flashback Delay sounds.
At this point the Plethora seems to be abandonware. I'm not expecting we will see any more updates to this product, and that's a real shame.
Foolishly I have dropped my TC M3000 and the rotary selector control has snapped off.
Does anyone know if I can get a replacement for it?
Very best Paul
Perhaps @TC-James knows?
This is a shot in the dark, but is the knob the same size as one on another processor like an M-One? If so you can buy a replacement here: https://www.fullcompass.com/brand/tc-tc-electronic/replacement-parts/
Just got the X5 and love it. Can't wait for a looper and phaser. Are there any wah-sounding filtering available on it?
A few questions:
Finally, I play classic country-blues sounding American rock and some funk. Do you have any artists that go in that direction (as opposed to metal or ambient)? If so, can you recommend some tone print artists?
What is the main application for this reverb? I wants to buy one but need to know for sure what to use it for.
@LarryBonare wrote:
What is the main application for this reverb? I wants to buy one but need to know for sure what to use it for.
Hi Larry,
Good to see you again. Don't know anything about this reverb. Just wanted to say hi.
Hi Larry,
the Reverb 4000 is a very versatile Reverb unit that includes all TC Reverb algos from the system 6000.(Vss3 , Vss4, DVR 2, Non Lin2 , Reverb4, Ambiator)
Wether you want crisp short rooms for drums, lush long reverbs for vocals or realistic simulations of acoustic spaces, the Reverb 4000 has you covered.
I recommend to try one out at your dealer of choice one or watch some videos online , so you get a better idea about features and most important: the sound.
The manual can be found here:
http://cdn-downloads.tcelectronic.com/media/218221/tc_electronic_reverb_4000_manual_english.pdf
Demo video from youtube: (just to get an idea)
https://www.youtube.com/watch?v=Y_P49g3ruTo
Best regard from the Tc people,
Mike
Hi.
Does Plethora X5 have buffer so I can remove my TC tuner which has a buffered pass and use my passive volume pedal?
Hi guys,
I'm having a problem sending midi program change data to my TC Electronic D-Two delay unit from Ableton. I'm using automation to change the program change numbers. Although the unit registers the data, as soon as the preset changes, it instantly reverts back to preset 1. It's also the same with bank changes, immediately back to factory bank. I've not come across this before & was wondering if anyone else has seen this? I also have the D-Two synced up to Ableton's tempo with midi timecode & that's working perfectly though. I just need to figure out how to change presets. It should be a simple process, but for some reason the D-Two isn't happy.
Hi RooMcKeller,
This is from the Manual ... could that be causing the issue ?
Program bank
Determines which bank an external MIDI device will address in the D•TWO when sending a program change. The options are: Factory, User or External. When External is selected controller #32 can be used to address either the Factory or the User bank.
Factory bank: Controller #32=0
User bank: Controller #32=1
All the best from
Claus
Hi does itmake a difference if you use Midi clips with Prg change data ?
Check also this article for more infos:
https://help.ableton.com/hc/en-us/articles/209070489-How-to-send-Program-Change-messages-from-Live
Please add a simple boost "pedal". EQable would be great, but a boost assignable to a foot switch really is a basic need.
Thanks
Hi Folks,
since yesterday my g-system has the green screen of death.
Tried a new cat5 cable, doesn´t work. The both lamps (PWR and link) doesn´t shine.
The loop pedals getting power.
Has anybody a proper solution? How can i reset (tried already the filter/comp combination during powering, nothing happend, only the version number is shown)?
What can i do????
Hi theo,
please get in touch with our support team. This sounds like a potential hardware related issue that might need service.
You can contact our support team vi the link below:
https://www.tcelectronic.com/brand/tcelectronic/support#googtrans(en|en)
Best,
Mike
Hello Theo. I'm experiencing a similar issue with my G-System iB Modified, I have a Green Screen and I tried the filter/comp combination and the system shows the message "AVR Boot V1.01" "0x00/0x00", the loop pedals getting power, also the red power led in the GFX01. But the blue link led doesn't shine.Thanks in advance.