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267,755 members
147,252 posts
  • New
    Jmwilkins
    Newcomer - Level 1
    2021-09-14

    Hi, is there any way to identify what TonePrints are downloaded into spots 1-3 of my flashback2 and hall of fame2? Thank you.

    0 11
    • Jmwilkins
      WilliamR Hello, William from music tribe here. Regretfully, once the tone print is transferred to your device, there isn't a way to Identify the specific tone print from the pedal itself.
      • September 14, 2021
  • New
    Tergonzaga30
    Newcomer - Level 1
    2021-11-12

    Hi, I would like to ask if there is any damage or circuit protection for polytune 3? I mistakenly connected my 9v center negative psu to output my polytune.

    0 11
    • Tergonzaga30
      Dale_M

      Hi there, protection diodes associated with the dc supply so it should be ok, however we would advise you do not make a habit of it and always check which PSU you are connecting. ! I hope this puts your mind at ease.

      • November 12, 2021
  • New
    Electronic77
    Newcomer - Level 1
    2021-12-02

    I am waiting for my License! VSS3 Native! The Bill is paid but I haven't receive Serial! PLEASE HELP NOW!

    This is the 3rd time writing to you! I need answer!

     

    Bill Number:

    1522711

    Sie haben an MUSIC Tribe Commercial NV Inc. gezahlt

    Danke, dass Sie PayPal nutzen.

    Details Ihres Einkaufs

    Ihr Transaktionscode:

    46104716N9590031T

    Kaufdatum:

    30. November 2021

    Zahlung an:

    MUSIC Tribe Commercial NV Inc.

    [email protected]

    read more...
    1 11
    • Electronic77
      Josicx Der Support ist echt ne reinste Vollkatastrophe. Warte seit 4 Tagen auf meine Lizenz. Wahrscheinlich sind deren Server irgendwie überlastet? Frechheit dann nichtmal ein Statement oder irgendwas zu schreiben. ??
      • December 2, 2021
    • Electronic77
      PedroRodrigues Hi Electronic77 thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
      • December 2, 2021
  • New
    ARSRepair22520
    Newcomer - Level 1
    2021-09-21

    Main board for Finalizer 96k needed + part number would be appreciated as well, thank you!

    0 11
    • ARSRepair22520
      Nigel67 Hi ARSRepair22520. Please submit a spares ticket and a colleague will get back to you with pricing and availability. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • September 21, 2021
      • TC Electronic Finalizer 96K
        ARSRepair22520 Hi Nigel, I submitted a spare parts ticket (CAS-489059-D0N9L6) a week ago and still haven't heard back, is there another route that can be taken to receive a quicker response? Thank you.
        • September 29, 2021
  • New
    MilanRadjen
    Newcomer - Level 1
    2021-11-26

    How can i get further from trying to connect to Pay Pal?? Is it TC problem or what?

    1 11
    • MilanRadjen
      ChrisEdwards1 Hi MilanRadjen, Is it possible to expand further on the issue you have encountered as it is currently not fully clear? If you can provide any screenshots that may be of great help.
      • November 26, 2021
    • MilanRadjen
      PedroRodrigues Hi MilanRadjen, please check you case as I have replied to your assistance request as well as on your original post above. Thank you
      • November 28, 2021
  • New
    BobSandifer
    Newcomer - Level 1
    2021-10-22

    Good day,

    Since purchasing the mastering pluging it has become my goto suite for my facility.  I have never used a single alone product but the MD4 completely blew me away. A nice Dynamic EQ before it and a quality Dither after it and you have the end all.  This is coming from a mastering engineer with many Platinum records and 2 decades of experience.

    Now the issue.  Recently Steinberg updated Wavelab Pro to version 11 and all went to poop.  As soon as I add MD4 native to my chain my resources fly up and I start making a remix of the work im doing.  I cant even make a single pass before im shut down. So.  I move back to 10 and Im good.  Unfortunately I want to use my MD4 IN WLP 11.  Know what I mean.  I have the features I need and I think its time for an update off of 1.0.  Im willing to try a 1.0.0.1 if it will help get this thing going.

    Any help would be greatly appreciated.  Emailing support doesnt seem to help since this has been a long time issue.

    MacBook Pro - Intel
    Big Sur - Current
    MD4 Native - 1.0
    A whole butt load of crazy highend converters and analog crap that is useless as far as im concerned.

    I would be willing to take one of your Clarity M Loudness meters for all of the stress this has caused me over several months.  I can probably push your MD4 on my 80k strong social media but you would have to throw in a hat or a shirt.  We can discuss the size.  I have a large head.

    Thank you for any help on this matter.

     

    read more...
    0 10
    • BobSandifer
      PedroRodrigues Hi BobSandifer, thank you for your post, before moving forward can you please provide the case number you have submitted with our Tech. Support Team so I can access what happened. In this case can you please confirm with Steineberg if Wavelab Pro to version 11 supports 32-bit third party NATIVE plug-ins or only operates with 64-bit third party NATIVE plug-ins.
      • October 22, 2021
    • BobSandifer
      BobSandifer

      Here is the last one I submitted but unfortunately it did not include the little hearts and message on the image. My bad. CAS-496911-N3W9D1. I have no clue where the others are since it has been quite some time. 32 or 64? Wouldn't your plugin be 64bit? Isn't it up to date with the new standard? I feel that loudness meter is in my future dont you Pedro? LOL. I can't seem to find where and what Wavelab supports. All I know its jamming in WLP10. However, I want to use your plugin with WLP11 because 11 is better than 10 because it is 1 number higher :)

      • October 22, 2021
      • MD4 Native Using all of my Macs Resources with 1 instance
        PedroRodrigues Hi BobSandifer, thank you for your reply, I have pick up your case and I will manage this matter directly via the cases as it it easier to share resources and guidance on this matter, meanwhile I would still advise you to contact Steineberg to confirm what NATIVE plug-ins are supported on Wavelab Pro to version 11. Thank you
        • October 22, 2021
  • New
    DougBGT6
    Newcomer - Level 1
    2021-11-29

    I love this thing! I've been playing with it for a week it's great. I've updated the firmware and I've been down loading Toneprints from the app.  I look forward to updates, but for the moment I'm happy. Except, the flashing light on the Flashback, I know what I've set the delay to, I can hear what I've set the delay to, I don't need a light strobing at me. On the news they warn you if a report with flashing lights is coming up. Have I missed something? Can I turn this off? Otherwise it's a plaster over the light.

    Doug

    read more...
    0 10
  • New
    ajcunha1
    Newcomer - Level 1
    2021-12-18

    Just boutght these devices from Sweetwater along with TC ICON Docking Station it lights up but in Studion One. \

    Comes up with a message to activate this plugin and enable controls. Please connect your TC 2290 Module or enter your activation Code using the iLok Manager. Never received the iLok Code for these two products. I do however have iLok account. 

    read more...
    0 10
  • New
    madman171
    Newcomer - Level 1
    2021-12-07

    Hello Musictribe and tc electronic team,

    can you tell me if the System6000 Licences execept the System6000 Integrator are running with an MKI System?

     

     

     

    0 9
  • New
    Welshdeko
    Newcomer - Level 1
    2021-11-24

    Hi all I am in difficulty with my old but brilliant M6000 mk1. Does anyone have or can point me to suitable floppy's or ideally a PCMCIA card for it? Also I had a crash and lost my licence data for mastering MD4 etc.. I have sent a request with the code for restore but heard nothing back??

    read more...
    0 9
    • Welshdeko
      Nigel67 Hi Welshdeko, what was your case number please and I will check to see why it hasn't been answered yet. I can only apologise for the delay. Many thanks
      • November 24, 2021
      • Need PCMCIA sram card type 1or Floppy M6000
        Nigel67 I see that a colleague was in touch with you yesterday and you have replied to him. I am sure he will be back to you today with a reply.
        • November 24, 2021
    • Welshdeko
      Welshdeko Thanks so much Nigel, my M6000 has been so reliable all these years but when it doesn't work or as is now the case I have a bit of a wobbler. I am going to change the cmos battery first (which I have done previously but didn't last so long this time). I am going to retrofit a battery holder instead so it is a simple job changing the battery. Best Wishes Derek
      • November 25, 2021
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