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189,540 posts
  • New
    Newcomer - Level 1

    How can I connect my clarity M stereo to Motu M4? This interface doesn't have spdif, only line outs (RCA).

    0 104
    • vpn19
      PedroRodrigues Hi vpn, the Clarity M Stereo does not offer an analogue input so you would not be able to connect your Motu M4 directly to the Clarity M . The unit offers AES3 and S/PDIF inputs as well as it can operated via Plug-in mode on your DAW. I would suggest to check a few S/PDIF converters that any help you on this set up and output form your monitor out on your M4 and inputting on the Clarity M via S/PDIF. I hope this helps. Thank you
      • November 17, 2021
  • New
    Newcomer - Level 1

    Hey guys,

    just wanted to check in if there is an update for dialog gated measurement including BS-1770.1 planned at all.

    There is a rising number of Netflix productions coming our way and I am tired of using VST Plugins for metering. Any chance for an update on this?

    Greatly appreciated,


    0 93
    • hendrix97
      PedroRodrigues Hi hendrix97, thank you for your post, the BS.1770-1 from 09/2007 was superseded by BS.1770-4 form 10/2015.
      The P/LOUD group, to what TC ELECTRONICS belongs to since it’s foundations, which is part of The European Broadcasting Union (EBU), has defined the RI 28 standard based on ITU BS.1770.
      The group also added tools such as a relative gate that ensures even more consistent loudness across genres and types of program material. Some of these tools have been implemented in the updated version of ITU's recommendation: ITU BS.1770-4
      Basically, the R128 standard builds on 4 tech documents: EBU Tech 3341, EBU Tech 3342, EBU Tech 3343 and EBU Tech 3344.
      The Clarity M operates with the followings standards, ITU BS.1770-4, ATSC A/85, EBU R128, TR-B32 and OP-59.
      Thank you
      • Feb 10
      • Dialog Gated / Netflix Preset for Clarity M
        hendrix97 Hi Pedro, thanks for the reply.
        I do understand R128 and the background of loudness measurement all coming from those EBU Tech documents all the way to ITU BS.1770-4. And I am happy that is included in the Clarity M standards.
        Unfortunately there are delivery specifications directly asking for different measurements. One of the biggies is the Netflix Specification which states to mix to "-27 LKFS (+/- 2 LU) dialog-gated using ITU-R BS.1770-1". This has nothing to do with R128 we all know from mixing for german television for example. The Netflix Specs can be found here:
        #h_01ESQ5ZVNHAQH0ZVPPJ5N3B793" target="_blank" title="">

        Other meters have adapted and provided different presets to mesaure to these specifications.
        Any chance tc would be willing to adapt, too?
        • 1
        • ·
        • Feb 10
    • hendrix97

      ok, so no mixing for Netflix using the Clarity M. Thats a bummer.

      • Feb 10
    • hendrix97

      Yes Bummer. Would be great if a firmware update could fix this issue.

      • Jul 16
  • New
    Newcomer - Level 1

    Hey guys the library button on my clarity m is not working i just bought it 7 months ago and I don't understand 

    0 65
    • lazarusmusiq
      Dale_M Sorry to hear this, please go to the support tab above and select Technical for us to assist you.
      • August 2, 2021
  • New
    Newcomer - Level 1


    Delving in the world of minor annoyances here. When I switch my studio on, everything powers up automatically, except my Clarity M.  This has to turned on manually by pushing button 6 on the right-hand side, even though it's power supply is already on.

    Is there a secret setting to fix this please?


    1 38
    • RichardBlack
      PedroRodrigues Hi RichardBlack, please consider that the Clarity M must be powered as you have described. Thank you
      • September 28, 2021
    • RichardBlack
      matahone This is the only negative feedback about the product from me. Why on earth is there no way to turn it on with power?
      • Jan 29
  • New
    Newcomer - Level 1

    I moved from Spain to US and brought two pieces of gear with me, X Touch One and a Clarity M Stereo, which worked perfectly in Spain. Since in the US plugs are different, I bought power supplies for each one according to the input V and mA that indicates each device. None of them turn on, I went to an electronic shop and they told me that it could be polarity issue, so they try with another compatble plug (correct V mA) and polarity, but it did not work.


    Is there any way I can make my gear work in the US? Is it posible they got damage because of polarity?


    Thank you.

    0 31
    • kmxmusic
      ChrisEdwards1 Hi kmxmusix, I can see you have also submitted a technical support ticket regarding this matter. Please note a response has just been sent on this ticket, if you are unable to see the response in your main inbox please check your spam/junk folders.
      • August 22, 2021
  • New
    Newcomer - Level 1

    LM2n & LM2n Big are displaying at 1/4 the size inside the plugins window in Pro Tools 2022.9
    Update required for the loudness radar.

    2 26
    • Zeroclip
      PedroRodrigues Hi Zeroclip, thank you for your post, please use the four tabs on top of the LM2n / LM6n interface to navigate to the four pages that make up the plug-in’s interface:

      -Radar: Main Radar display

      -PPM: PPM page, also displaying a smaller version of the Radar.

      -Stats: Statistical information.

      -Settings: Units and other basic settings affecting the Radar display, and access to logging features.

      -Please adjust the Radar display on the LM2 NATIVE settings

      For more information on this Plug-In please follow the link below:

      I hope this help

      Thank you
      • Oct 14
    • Zeroclip
      Zeroclip Adjust Radar display?
      • Oct 14
    • Zeroclip
      Zeroclip PPM display is 1/4 size too but Stats and Settings are correct
      • Oct 14
    • Zeroclip
      Zeroclip You have said to adjust the radar display - there's nothing in the manual about the size of the radar
      • Oct 17
    • Zeroclip
      davidbrown1 This is happening to me as well. This plug needs to be updated!
      • Oct 20
  • New
    Newcomer - Level 1

    I just got a Clarity M Stereo and was looking for some guidence. I have an Apollo 8/Dangerous D-Box Setup with an additional Apollo16 for synth inputs. I was wondering what would be the best way to setup the Clarity M to be able to see whats going on when I sum through the D-Box? I'm not sure it's possible but thought I'd ask.


    Thanks in advance!

    0 24
    • ADV

      Hi ADV, thank you for your post, I would suggest to feed the signal to your Clarity M via S/PDIF, please confirm if your unit offers S/PDIF out. If this is not possible you can also set up your Clarity M via AES. To connect your unit to an AES/EBU-based device, a BNC-to-XLR adapter will be necessary, we recommend the Neutrik NA2FBNC adapter for this purpose, the BNC-to-XLR adapter is included with your unit, I hope this helps. Thank you

      • Mar 18
  • New
    Newcomer - Level 1



    I have a Clarity M set up as AES input 1.

    Aes is connected to the Clarity via the included cable and adapter.


    When My Clarity M is off I have to disconect the AES cable to be able to power it on, or switching on my AES interface after the clarity M.

    If AES signal is present my Clarity M won't power on...


    Is it a normal behaviour ?


    Swithing AES signal level from professional to consumer doesn't change anything

    Using optical spdif in place of AES does works great, but I have to use AES...


    Thanks for your help

    0 22
  • New
    Newcomer - Level 1


    Do you think we'll see native support of M1 Macs for Clarity M plug-ins??

    That would be amazing, because I need to use Rosetta2 mode only for my Clarity M :(



    0 17
  • New
    Newcomer - Level 1

    Hi, i just purchased the Clarity M, and i am having issue to have it set up with the optical cable. I cannot use it in AES, because it's not available. I only option to Adat. Can Someone help please?

    It only says:"Optical No Lock". 

    0 15
    • jcave55
      PedroRodrigues Hi jcave55, thank you for your post, please ponder that the Clarity M via optical does not supports ADAT, the optical connection must be via S/PDIF . Thank you
      • May 11
      • Clarity M
        drvibb Doesn't support fiber optic ADAT? That is ridiculous. It is an industry standard on converters. I am having the same issue.
        • Jul 7
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