Hi,
First of all, eexcuse my bad english
I need to know if my Studio Konnekt 48 is ok whtith Mojave ( Mac OS 10.14 ). I heard it's still 32bit compatible ? I have High Sierra ( Mac Os 10.13.6 ) et i need to upgrade to Mojave, OS minimum for last Logic Pro X ( 10.5 ).
Thank's.
Fhell, your TC Electronic customer.
Hi Fhell,
Thanks for being a TC Electronic customer!
Your Studio Konnekt 48 will work just fine in macOS Mojave.
If You, later on, would like to upgrade to macOS Catalina, the TC Near control panel and the mixer doesn't support 64bit, but You will still be able to use the inputs and outputs of the Studio Konnekt 48
All the best and stay safe from
Claus
Hello,
I received the email with a broken link so i can't download and activate the free gift polytune plugin (i have bought polytune clip black here in Italy). I can't understand how to reach the customer service to ask my questions on the tuner clip, and surfing on this tc electronic website is a real maze , between pages that are not displayed correcty on Mozilla Firefox (now i am on MS Edge) and some broken links, included the download link for that plugin.
Someone can help me?
Dimitri
edit: i am experiencing some difficulty to stabilize the tuning on low E of guitar string particularly in strobe mode : I like that mode, i can get easily an optimal balance of the strobe , the correct tuning of all the others strings, but it seems to be harder with the Low E... also with minimal rotations of the tuning peg it tends to go a little flat or sharp (appears first line of red leds)
update : the problems are solved, i received answer on messenger chat of TC Electronic Facebook page.
Hi frondizi,
Great Your issues was resolved
All the best from
Claus
Hello,
I do have the same issue. The link received on the email is broken. Can you please support me on the issue.
Best regards,
Silviu
Hi Silviu,
Please copy the link and send it to me in a PM!
All the best and stay safe from
Claus
Looks like the download link is broken for me as well. I'm setting my computer back up and need to re-download. Is there a way for me to get it?
Thanks,
-Chris
I bought Finalizer app today, and it doesn't work in my pc.
i use RME Babyface , Windows 7 64bit .
when i launch Finalizer app, 'No audio device configured' shows up.
and i already activate from ilok manager as well.
i re-installed RME driver, but still doesn't work.
Please help me. if it doens't work, i want to refund it.
error.jpg Hi thepc997,
Try deleting the Preference file found here:
I deleted app.xml file, switch to Windows Audio the first time.
but it still doesn't work.
I tried in my laptop, (Window 7 pro) and it works .
but stil cant boot in my Desktop . i don't know why.
when i launch Finalizer app , just white screen and keep loading with No audio device sign. can not click anything . what should i do ?
Have You switched to Windows Audio driver before launching the Finalizer App ?
Yes, i switched . but it still doesn't work.
I'll try to create a similar setup and do some more testing
Keep You updated ...
I purchased a license for the Finalizer app yesterday. I recieved a reciept from PayPal for the sale but I have had no email containing the iLok registration code.
Hey Guitar47,
if you still haven't received it, shoot me a private message and we'll get you sorted asap.
All the best,
// Nicolaj
Same here, I haven't received my license number. I always buy licenses online and usually you get your license a few minutes later via email. Because it is all automated. Not receiving an email suggest a problem has occurred.
So, I contacted musictribe.
Hi Azenkwed,
Please PM me if You still didn't receive Your license code ?
All the best from
Claus
SAME AS ME, I purchaged VSS3 NATIVE just recieved a reciept from PayPal for the sale, no any related license delivery or registration code!!!!
Hi Luke923,
You send me a PM - please send Your iLok ID there as well and if You haven't allready done this - check Your spam folder ...
(Updated July 2022)
We have received a lot of questions about native M1/M2 support for our TC Electronic audio plug-ins on Mac.
We are a 100% committed to creating native M1 versions of our plug-ins. As there is more to programming these than just a recompile of the software, (due to the code base, libraries, and the sheer number of work hours needed), this is, unfortunately, not a short-term project. We will update you on a release date as soon we are able.
Here is a comprehensive overview of the current compatibility of our plug-ins on M1 and M2 Macs.
The Rosetta Workaround
If you are using Cubase, Nuendo, or Wavelab, you can enable these apps to run in Rosetta mode to continue using our plug-ins. This is obviously not ideal, but at least it will allow you to access older projects or quickly freeze tracks before you jump back to running natively.
Business as Usual
Fortunately, Pro Tools and Reason run in Rosetta automatically, as there is no native version of these available. You will be able to use our plug-ins as usual.
Keep Turning it to 11
The good news is, most Mac apps support Audio Units (AU) plug-ins for which your M1/M2 Mac has Apple’s “AUHostingCompatibilityService“ built in. It’s clear sailing with:
Accordingly, if you are using any of the apps above, make sure you have the AU version of our plug-ins installed and you will be good to go.
Simply launch the native version of your app alongside other native 3rd party plug-ins. Thanks to the AU implementation, our TC Electronic plug-ins will launch in Rosetta mode, while the app and other plug-ins run natively.
Help us Help You
Again, we will have native versions of all your favorite TC Electronic plug-ins available in the future.
In the meantime, share with us how Rosetta and the AU compatibility service is working for your setup. Please let us know what is working and what isn’t. With your feedback we will be best positioned to support our plug-ins natively on M1 and M2 going forward.
Thank you!
Dont forget to update plugin for TC clarity M Stereo :)
How do I get refund for the Finalizer App? I bought this 2 weeks ago, it did not work from day 1 and I have been in contact with the TC Electronics team since then to fix it with no success. I have asked them multiple times about a refund and have been ignored.
I have also searched the TC Electronics website to identify their complaints procedure and it appears they do not have one.
Good luck with that. TC Electronic is the worse company to deal with. They have NO customer support. I bought Finalizer and didn't receive my email with the serial number. I am so pissed off.
If you get any issues as a small customer with TC electronics, forget it, it's like dealing with a crook or a drug dealer. Once they got your money they make sure reaching out to them is impossible, yet acting like they have some form of customer support.
You want an example of how low TC electronic is, what and the bunch of crooks they are? Go on their support page. They have the guts to put pictures of support people with a smile on their face and a headset as if they have a proper customer support team and a call center. They don't. it's all smoke and mirrors.
Hi Azenkwed,
Did You get Your license ? Please PM me or reply here if not!
We have seen issues with the email getting caught in spam filters ...
All the best from
Claus
I would like to know how to get a refund as well as the user above this thing hasnt worked since I bought it.
Hi Terrany,
I would like to help - will You describe the issue and what is Your System setup?
All the best from
Claus
I finally got it to work in my system...sort of! The first I learned from TC Electronic support is that you must use it with an ASIO sound driver. Okay, so I opened it in a different computer with ASIO and I have it authorized through iLok...fine! And I got it to open, take a master, manipulate it and so on. I also put in several reference track and...voila! I can compare my track to pro released tracks! However, I never got an answer from support re: the Finalizer.exe (the executable file) doesn't install the program into my Windows 10 operating system, it just opens directly from the folder where it sits on my C drive. This can't be right because when I go to save as a project, it saves the name I gave in the folder I sent it to, however, there's no file extension assigned to it. And I have no clue what file extension it should have. Windows can't open it without a file extension. That's why it's not right...the fact that it opens directly from the folder withought installing to the operating system...we're missing something here.
Will someone please confirm that this is the problem with this software...IT DOESN'T INSTALL INTO THE OPERATING SYSTEM...IT JUST OPENS DIRECTLY FROM THE FOLDER! SO I CAN'T SAVE A PROJECT BECAUSE IT DOESN'T ASSIGN YOUR FILE AN EXTENSION!
Now that I more or less figured out how it works (I read through much of the manual) I would love to have actually save a project so I can go back and keep refining my master.
WILL SOMEONE AT TC ELECTRONIC PLEASE FIX THIS ISSUE OR RETURN OUR MONEY...100 HARD-EARNED AMERICAN DOLLARS!
Thanks,
DrMove
We use a studiokonnekt 48, purchased new a very few years ago. It has been our audio interface workhorse for years under several iterations of MacOS. TC has apparently released the 64-bit version of Windows drivers/apps for controlling this and other TC interfaces. It is not apparent that TC Electronic (today part of the Behringer concern) has commited to letting us use our perfectly healthy audio interfaces under 64-bit system software such as Mojave.
We are asking TC Electronic - presumably its own division in the Behringer sphere - to commit to developing and releasing 64-bit-compliant software for the studiokonnekt 48 and the handful of other excellent TC audio interfaces from that generation, so that we who pay your bills and make doing business a pleasure can remain happy users of TC's great gear.
Let's go TC, show us - your user-base - some honest and simple generosity!
I downloaded the Finalizer program but cannot get it to work with my Apollo 16mkll thunderbolt interface. Seems like the software will not communicate with the hardware. I can't change sample rates and get the sample rate mismatch flag when I load an audio file.
The PowerCore was an expensiv hardware based VST plugin System form t.c. electronic. 14 Plugins are free on the hardware, all other licensed plugins you had could buy and register until 2017. Until 2018 t.c.electronic has closed all services and the user-acounts are frozen now (or deleted, no one knows). Now you can't move a license to another hardware or buy one. You can use it like it is, until something gets broken. If your hardware don't work anymore and you have to change the Hardware, all your license are gone. All useable Plugins you could use at the PowerCore Hardware are fixed at the driver software but without the license there are no chance to use it. The System should be dead now, but a lot of people still need it for make music and had payed a lot of money for license they could not use someday in the future.
We are more tha a few :
Look out for a email with your unique access code and details on how to join.
We look forward to seeing you soon!
Look out for more session announcements soon on our social media channels and at www.musictribe.com
EN
ES
ZH
ID
JA
FR
DE
.
All Categories
Guitar and Bass
Voice Processors
DI Boxes
Effects and Signal Processors
Studio Controllers and Meters
Studio Software
New
Recently Updated
Popular
Unanswered
Solved
Discussions
Videos
Photos
Files
