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  • New
    Jus992
    Newcomer - Level 1
    2022-05-15
    UMC202HD and Win11 | Hospitality

    How to install Win 11 driver for UMC202HD?

    I have tried UMC Driver 5.30.0 (for Windows 10+11) but the responce is

    "The last USB device you connected to this computer malfunctioned and Windows does not recognice it."

    Should I return this UMC202HD to distributor?

     

    read more...
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  • New
    khongkhiem22
    Newcomer - Level 1
    2022-05-10
    Tc desktop Konnekt 6 Firmware downloaded from? please help | Streaming and Podcasting

    Hi
    I have a Konnekt 6 its firmware ver 1.02 
    i need the firmware ver 2 or last firmware

    Where can the firmware for desktop Konnekt 6 be downloaded from?

    please help me
    thanks

    read more...
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    • 3 Replies
      Oldest
    • khongkhiem22
      khongkhiem22 please give me firmware
      • May 10
    • khongkhiem22
      khongkhiem22 I logged into website and installed Driver version 3.6.1 for Windows already. However, Firmware version is still 1.02 build 1995. So, I wanted to upgrade to Firmware 2.02 build 2221 or last firmware     (this version has much better sound quality). Thank you.
      • May 11
    • khongkhiem22
      Nigel67 Hi, please try this link https://www.tcelectronic.com/downloads.html Select Desktop 6 in the Product Tab, Software in the Type and then tick the box labelled Show All Versions.
      • May 11
  • New
    mac33
    Newcomer - Level 1
    2022-05-09
    Problem solved?? | Streaming and Podcasting

    Submitted a ticket on 5/1/22. Within 2 days the ticket status showed problem solved. Where do I find the solution? Never received an email or link.

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    • 4 Replies
      Oldest
    • mac33
      NicJonesMT Hi Mac33
      Can you please check your email settings. 2 emails were attempted to be sent to you however they were rejected by your Email client.
      Can you please ensure that [email protected] is not blocked.
      Once you have changed this, let me know and I will ask the team to resend the last email.
      • May 9
      • Problem solved??
        mac33 If they resent the email, I am still not receiving it.
        • May 10
    • mac33
      mac33

      Thanks for quick response. Double checked and [email protected] is not blocked. I added to safe senders also.
      • May 9
    • mac33
      mac33 If they resent the email, I am still not receiving it.
      • May 10
    • mac33
      mac33

      Today I finally received 5 email responses with the same links. All 5 brought me right back to this conversation. Nothing found from Nigel as indicated.

      • May 12
  • New
    nank010879agus
    Newcomer - Level 1
    2022-05-08
    Behringer x32 producer mixer, my sdcard cannot mount, what is the solution, I ha... | Touring

    Behringer x32 producer mixer, my sdcard cannot mount, what is the solution, I have tried updating the firmware but it can't

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    • 1 Replies
      Oldest
    • nank010879agus
      Nigel67 Hi nank010879agus. Can you confirm how this occurred please? Was it after an upgrade or just powering on the console one day? It looks like either the micro sd card has failed or possibly needs reseating. Please can you raise a Technical Support ticket and we will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 8
  • New
    larsa0906
    Newcomer - Level 1
    2022-04-22
    Upgrade TC Electronic M3000 | Studio Recording

    Hello!

    I have bought an used TC Electronic M3000 with software v 1,05. I want to upgrade to v 2,04. Have got upgrade file and instructions.

    But the only way to dump the file on a PCMCIA card is via some of this TC units:
    M5000, System 6000, DB4 / DB8, reverb 4000 or LM2.
    I have bought an PSMCIA card but I don't have any other TC units, so I wonder if I can send my card somewere and get it properly dumped.


    I even wonder why the display says "Software Boot V4.40" when I powering up the unit, holding the TAP key.

    It says "Software invalid" because I've tried to copy the file from a computer.

    Have written to Technical Support, but they only send me the file and instructions and do not answer me anymore.

    Please anyone!

    read more...
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    • 1 Replies
      Oldest
    • larsa0906
      NicJonesMT Hi
      Can you please click support at the top of the page and submit a technical support ticket. A member of the team can then assist you.
      • May 1
  • New
    grzegorzziola65
    Newcomer - Level 1
    2022-04-20
    purchase invoice | Consumer Electronics

    Dzień dobry, kupiłem u was 20.04.2022 plug in Teletronic MD4 NATIVE, nie otrzymałem faktury zakupu, bardzo proszę o przysłanie mi faktury zakupu na maila. Załączam wiadomość którą otrzymałem po zakupie ale faktury tam nie było.Bardzo proszę o pomoc, potrzebuję ten rachunek.

    read more...
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    • 1 Replies
      Oldest
    • grzegorzziola65
      RobbyWingfield Hi grzegorzziola65, Robby with Music Tribe here, please submit a support ticket at the link above and I will get an invoice generated for you. Please include your business name, address, and VAT that you would like reflected on this invoice.
      • Apr 27
  • New
    Marlonjahir
    Newcomer - Level 1
    2022-03-29
    X air XR16 | Live Portable Sound

    Hello i just have xr16 but software show input have signal but outputs have no sound I try buses but nothing please help me

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    • 1 Replies
      Oldest
    • Marlonjahir
      RobbyWingfield Hi Marlonjahir, Robby with Music Tribe here, make sure channel 1 is assign to LR (in the individual channel settings) and that your Monitor output is set to LR AFL and that your Master fader is turned up (Setup>Monitor>Monitor Settings).

      If you're still having trouble please open a support ticket at the link above.
      • Mar 30
  • New
    benjio
    Newcomer - Level 1
    2022-03-28
    Tannoy cheviot | Guitar and Bass 
    Hello

I just received a brand new pair of tannoys, which worked well for a short time. 
    unfortunately a speaker has terminal block problems, 3 positions do not work, the tweeter is cut,
     do you have any idea of ​​the problem?
    read more...
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    • 1 Replies
      Oldest
    • benjio
      RobbyWingfield Hello benjio, Robby with Music Tribe here, please open a support ticket at the link above and someone will help remedy your situation right away.
      • Mar 30
  • New
    Vova91
    Newcomer - Level 1
    2022-03-19
    Turbo sounds IP3000 | Guitar and Bass

    Used this speaker for 2 months. One of the amps fried. It's been at the repair shop for over a year now. They are still waiting on the part and have no idea when it will arrive. This is sad. Bought it for my business and never really used it. Turbosound ip3000s are known to fry - manufacturer defect maybe but the customers are suffering : /. This is the craziest purchase I've ever made. New speaker hanging out in a repair shop with no updates on parts. If that's the case maybe contact turbosound HQ and replace the speaker or give a refund. Waiting over a year with no updates. 

    case number: CAS-409369-Y4T0V0

    read more...
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    • 1 Replies
      Oldest
    • Vova91
      Nigel67 Hi Vova91. I am very sorry for the delay in the repair of your loudspeaker. If you could find out the repair ticket number from Thermal Relief Design and also the ticket number where they have ordered the replacement part, then I will ask the Service Manager to investigate the delay. Again many apologies for this.
      • Mar 21
  • New
    TiptopGoku
    Newcomer - Level 1
    2022-02-27
    I have umc 202hd and it's written 192khz. But when i open the control panel on ... | Studio Recording

    I have umc 202hd and it's written 192khz. But when i open the control panel on my pc the current sample rate is 8800 and cannot be changed. How can i change that or is it behringer claimed that it's 192kHz

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    • 1 Replies
      Oldest
    • TiptopGoku
      NicJonesMT Hi TipTopGoku.
      If you right click the sound icon on your tool bar and go to Sounds > Playback devices. Right click on the UMC and go to Properties > Advanced. In this menu you can change the sample rate and bit depth.
      You may also need to change this setting in the Sounds > Recording menu.

      Once you've changed it, give it about 30 seconds then open the control panel, it should now show that the sample rate has changed.
      • Mar 3
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