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228,160 members
102,986 posts
  • New
    Shanog5050
    Newcomer - Level 1
    2021-01-03

    Have a problem with notifications popping up of my Midas DL251 loosening communication.

    There is two New cat6e shielded with shielded ends an ground soldered to the clip

    around
    225 ft of cable.

    replaced all last week but came in this morning for service an still have the same problem. 

    read more...
    0 53
    • Shanog5050
      Nigel67 Hi Shannon, please can you click on the support tab at the top of the page and on the new page that opens submit a Technical support ticket. We will need to know whether you are connected to the surface AES50 ports, or DN9680's. We do only specify that CAT5e should be used, however CAT6e shouldn't make a difference. Have you tried different AES50 ports and the HD96, and also check for bent pins in the AES50 ethercons on the DL251 and HD96. Is the DL251 running HD software, what settings do you have on the front panel of the DL251. If you could include all this information on the ticket then we will be able to help you further. Are the dropouts happening frequently or just this one time? I would also suggest trying different cables as well for test purposes. Many thanks
      • Jan 3
  • New
    EdDunne
    Newcomer - Level 1
    2020-12-29

    We have two venues linked to a single broadcast room via an isolated network that supports both DANTE and NDI traffic.  Despite DANTE Controller not showing any clock errors, we get popping artifacts in the audio stream on the output side of the DANTE network.  The diagram shows the layout of our network. 

    Originally we started using DANTE with a single M32 networked to the MacBook Pro running DVS.  That setup by itself would cause pops to be heard, but again no clock issues showed up in Dante.  

    Anytime we try to set either M32 to sync to external, we start having loud pops in the PA as the clock sync with the DL32's gets messed up.  Enabling sync to external in Dante Controller sorta works for a bit, but will ultimately cause clock failure as well.  THe most stable config seems to be M32's sync internally, X32 producer set to sync to external and letting Dante Controller sort out the clock master.  I should also point out that we are using shielded cable from M32 to DL32.  We even took the DL32 out of the link in venue #2 to see if it made a difference and it did not.  

    I can't seem to find anyone else with similar issues.  Any google-fu with M32/X32 and popping only leads to the STP issue which is not our problem.  Also, the NDI equipment was added, but the popping problems existed prior to the addition of that hardware to our network.  

    read more...
    0 26
  • New
    BobKoniak
    Newcomer - Level 1
    2020-12-25

    I need the alps switch that controls the effect type by turning and then push it in to accept the change.

    read more...
    0 25
  • New
    Artblue1
    Newcomer - Level 1
    2020-12-24

    Hola mi procesador de voz Perform - vk está fuera de control. Al parecer es el potenciómetro de selección. Alguien con el mismo problema?

    0 38
  • New
    LucasPadilla94
    Newcomer - Level 1
    2020-12-17

    Hello! Yesterday I got my new Deepmind 12, it sounds really great! But I found issues in some of the keys, most of them, black keys. With presets that use note velocity, they sound way louder than the rest. To make sure it was a keyboard problem, I recorded all the midi notes in my daw, you can see in the photo. I tried to play all the notes as even as possible. Does anyone have this problem, were you able to fix it?  

    read more...
    0 33
  • New
    drad33
    Newcomer - Level 1
    2020-12-16

    Hello Community,

    I am assisting a music teacher with the set up of her XAir X18/iPad set up. When we use the iPad to try to adjust the virtual Gain/Trim knobs, they don't move smoothly. And we cannot move them beyond a certain point.  Is there a reason the knobs are not working right? All of the other controls, like channel sliders seem to work fine.

     

    read more...
    0 54
    • drad33
      RexBeckett Hello Diane, my best advice is to switch to using the Mixing Station app which is available from the Apple App Store. It does require a modest in-app purchase when you first connect to the mixer but it is well worth it. Mixing Station is very well supported and gets frequent updates including user-requested features. Many of us in the community use it for several types of mixer on Android, iOS and PC platforms so should be able to help answer any questions.

      For more information, see: https://dev-core.org/ms-docs/
      • December 16, 2020
      • XAir XR18 Gain & trim control problem
        drad33 Thank you!
        • 1
        • ·
        • Jan 4
    • drad33
      DavidKnighton Hello Diane,
      When using the M-Air app, many users mistakenly try to twist the knobs from side to side on the horizontal axis. This is incorrect. Instead, touch the knob and slide up to increase and slide down to decrease on the vertical axis. Essentially, treat the knob like a fader with up and down movements.
      • December 22, 2020
    • drad33
      drad33 Thank you! I was not aware of this. I will try it out.
      • Jan 4
  • New
    YaizaCuenca
    Newcomer - Level 1
    2020-12-12

    Hi there! Anybody knows how to restore the fabric values of this relic? Thanks!!?

    0 23
  • New
    maniatis1717a
    Newcomer - Level 1
    2020-11-23
    • maniatis1717a
      leah Hello George, I've visited the article you've linked and it does show the images. Please try visiting the link again. If you are unable to see the images, here they are as well. (The image with the graph is the first one in the article.)
      • November 24, 2020
    • maniatis1717a
      maniatis1717a Hi Leah.The images are still invisible ,but its ok , you solve my promblem with the images you send ,.Thank you very much for your time
      • November 25, 2020
  • New
    arzitectona
    Newcomer - Level 1
    2020-11-18

    hello friend, this driver doesnt work in my computer. any solutions?

    i downloaded CMD Asio Drivers v1.5 and v1.7, both didnt work. 

    0 33
  • New
    Wllywurld
    Newcomer - Level 1
    2020-11-18

    Hello Tribers-

    Anybody out here in BugeraVille have a problem with the FSB104 footswitch. It is the footswitch for the 333XL Infinium Amp model.

    The pins do not line up in accodance to plug at back of amp.

    0 33
    • Wllywurld
      RexBeckett Hello Rod, it looks to me that the plug has been damaged. It should have five pins and a plastic guide (see attached). I suggest that you contact your supplier.
      • November 21, 2020
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