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  • posible
    Contributor - Level 1
    2020-06-05

    @RexBeckett @GaryHiggins 

    I'm unable to Install Behringer Driver for U-PHORIA UMC22 on my windows 10 x64 laptop.

    The name of the laptop I use is

    HP Pavilion Gaming

    8GB DDR4  4GB GBBR5 Dedicated Graphics

    How do I resolve this issue? 

     

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    • posible
      RexBeckett

      @posible 


      Hello Chidiebere, welcome to the community.


       


      That is a very old driver you are trying to install. The UMC22 is supported by Windows 10 using its standard drivers. You could use ASIO4ALL, in addition, if you need an ASIO interface. See these notes for guidance.

      • June 5, 2020
  • PlzHalp
    Contributor - Level 1
    2020-06-01

    Hey gang,

    Pretty basic set up with a Xenyx Q802USB: XLR mic and a 3.5mm stereo jack to dual 1/4" cable  running audio from the computer to the board -- all of this connected to my PC via USB. The device is recognized by both my machine and Audacity -- input and output are both set to "USB Audio Codec"

    I have the headphones split so that I can hear myself and the audio routed from my computer to the board. However, Audacity is only detecting my XLR mic audio. Nothing from the PC running to the board is being picked up. I have the correct buttons pushed down on the board for USB output ("To Phones" is pressed down, "To Main Mix" is up) 

    I took this same exact set up to my MacBook and it worked with no issues -- Audacity was picking up my mic and audio I was running from YouTube.

    Any reason why I'm running into problems on the PC?BPHS-1 AT headset with integrated XLR micBPHS-1 AT headset with integrated XLR micIMG_20200601_233546.jpg

     

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    • PlzHalp
      RexBeckett

      @PlzHalp 


      Hello Aslan, welcome to the community.


       


      Check Windows Control Panel -> Sound -> Playback. YouTube audio will play through the default device. For your setup to work, this would need to be the PC speakers.

      • June 1, 2020
    • PlzHalp
      PlzHalp

      Rex, my man! That did it.


      About to run a test with my co-workers but in the meantime...this set-up is for a (YouTube) live stream using a browser based software (Streamyard). I host with a remote co-host and we take live calls from Google Voice.


      The issue has been all parties being able to hear each other -- me and my co-host being able to hear the caller, the caller hearing both me and my co-host and then ultimately our YouTube audience being able to hear all of us. 


      So in Streamyard (the streaming 'software'/application) I will have the 'mic' set as "USB Audio Codec" (i.e. mixing board) and then speaker set as the PC speakers?...and if I do the same in Google Voice, will it accomplish the goal of having all parties being able to hear one another? Or will to change the input/output arrangement above?


       

      • June 2, 2020
  • Uniquecuddles
    Contributor - Level 1
    2020-06-01

    I just received my UltraVoice XM8500 and it seems like it maybe missing some parts but if not I dont know how to connect it!15910433928111358382249393561466.jpg

    I dont know how to connect please help it looks as if pieces might be missing

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    • Uniquecuddles
      GaryHiggins

      @Uniquecuddles 


      All I can see is the mic and mic clip, what would be missing? Looks like you would only need a mic cable, they usually don't come with the mic. If there are other mic parts missing, it can't be seen in that photo.

      • June 1, 2020
  • gomez34
    Contributor - Level 2
    2020-05-28
    0 118
  • Sulhan
    Contributor - Level 1
    2020-05-28

    Like this.Can you help me?Can you help me?

    I am in Indonesia

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    0 68
    • Sulhan
      AlexLane

      Hi @Sulhan ,


       


      Please contact our parts team using the support tab at the top of this page, might be a bit of a delay getting to you due to the current pandemic situation but they will be able to help.


       


      Thanks!

      • May 27, 2020
    • Sulhan
      Veninem

      What happened to yours?


      Does this have an internal fuse?


      What pins are open?

      • June 9, 2020
  • WillyBob3
    Contributor - Level 1
    2020-05-26
  • AlexLane
    Community Manager
    2020-05-26

    Midas What goes on tour... Part 1 - with Chris Braun

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    0 60
  • eltaff
    Contributor - Level 1
    2020-05-25

    hi friends!

    i have the behringer q502usb mixer and my primary wish is to connect it with my shure wireless headset mic (glxd4/sm35) and feed it into my computer, directly into the zoom app on a mac laptop (os 10.13). secondarily, i'd like to add an instrument or two, which is why i got the mixer.

    but most importantly, what am i missing to get the sound from the mic to the computer/directly into zoom? i have the reciever connected by xlr to the mixer, then the mixer with usb into the computer. i can select 'usb audio codec' as the input in the sound preferences panel, as well as in zoom. however, no sound is coming out. no sound is being monitored on the mixer (looking at the red yellow green lights, right?) i have played with pressing each of the buttons and turning all the knobs. is anybody here familiar with this set up and making it work?

    will include a photo of the set up.shure glxd4/sm35 + behringer q502usb + mac osshure glxd4/sm35 + behringer q502usb + mac os

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    • eltaff
      RexBeckett

      @eltaff 


      Hi Lila, welcome to the community.


       


      Your photo shows that some of the mixer controls are not correct. Set the channel 1 Level control to 0 (12 o'clock) and set the Main Mix control also to 0. Turn the channel 1 Gain control up until the Clip LED flashes when you speak into the mic - then turn it down so the LED does not flash. Make sure that the To Main Mix button is not pressed. You should see the LEDs above the Main Mix control flash when you speak. Adjust the channel 1 Gain so that the 0 LEDS light when you speak into the mic but the 6 LEDs don't.


       


      You may need to set your Mac's Mic Privacy to allow Zoom to access the mic - see Mac Mic Privacy. The Zoom app has a microphone control under Settings -> Audio. I would disable the automatic mic level and set the level manually to 100%. If you play instruments through the Zoom app, you should enable the Original Sound option to stop it filtering-out what it may classify as noise.

      • May 25, 2020
  • Baldemar03
    Contributor - Level 1
    2020-05-23

    With much excitement I opened up the product, plugged in and turned on. Then horizontal lines popped up like dead pixels...

    Is there a reset for this? Bad unit - cheap manufacturing? Help!

    Screen Shot 2020-05-23 at 1.45.23 PM.png

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  • Kelv
    Contributor - Level 1
    2020-05-23

    Hi. Im building a case for my Crave so its at a more comfortable angle to use but I cant find out the size of the screws on the side that hold the wooden cheeks. Ive emailed support but no answer as yet.BC445C2D-CFF4-466C-B942-C8B9BAA65AF6.jpeg

    Does anyone know?

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    • Kelv
      RexBeckett

      Hello @Kelv , welcome to the community.


       


      I don't have a Crave so I can't tell you the screw size but you should be able to find out by measuring it.


       


      Accurately measure the outside diameter of the threaded part in mm (or compare it to metric drill bits). Count how many threads there are over a 10mm length of the screw. The screw pitch is 10 divided by that count. So if you count 12.5 threads in 10mm, the pitch is 0.8mm. The diameter and pitch indicate the screw size. For example, a metric M6 screw has a 6mm diameter and a pitch of 1mm.


       


      Other common metric sizes are shown in this table. If the screw does not match any of the common metric sizes there are other standards but I think this is unlikely. 

      • May 22, 2020
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