greetings guys, i just acquired the flow 8 recently but am finding it difficult updating it. the SimplyPUT (MAC) Update-Tool is not installing on my mac. this is what its showing on my screen. please help

Evidentemente tengo un problema con Windows, no sé cómo lograr que la App reconozca la interface de mi xr18.... conocté el USB pero no aparece en el listado de interface y a partir de ahi no puedo avanzar.

GRACIAS POR SU AYUDA. ADJUNTO IMAGEN

Dear Team,

We are Hoang Bao Khoa, a distributor of Music Tribe in Vietnam. We are looking for spare parts of woofer which is diaphragm.

We know that your end sells woofer as a spare part. How about the diaphragm of woofer only?

As our customers send us their feedback about this. When their Turbosound speakers have problem with woofer, they need to change the whole woofer instead of its diaphragm part only. This makes the fee for repairing increase. Meantime, JBL brand offers the smaller components of woofer (as in the picture), which reducing the cost much.

Kindly advise if your end provide diaphragm as a spare part? Or any better suggestion?

Thanks

Diem