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  • New
    nank010879agus
    Newcomer - Level 1
    2022-05-08
    Behringer x32 producer mixer, my sdcard cannot mount, what is the solution, I ha... | Touring

    Behringer x32 producer mixer, my sdcard cannot mount, what is the solution, I have tried updating the firmware but it can't

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    • nank010879agus
      Nigel67 Hi nank010879agus. Can you confirm how this occurred please? Was it after an upgrade or just powering on the console one day? It looks like either the micro sd card has failed or possibly needs reseating. Please can you raise a Technical Support ticket and we will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 8
  • New
    Marlonjahir
    Newcomer - Level 1
    2022-03-29
    X air XR16 | Live Portable Sound

    Hello i just have xr16 but software show input have signal but outputs have no sound I try buses but nothing please help me

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    • Marlonjahir
      RobbyWingfield Hi Marlonjahir, Robby with Music Tribe here, make sure channel 1 is assign to LR (in the individual channel settings) and that your Monitor output is set to LR AFL and that your Master fader is turned up (Setup>Monitor>Monitor Settings).

      If you're still having trouble please open a support ticket at the link above.
      • Mar 30
  • New
    dd2402
    Contributor - Level 2
    2022-02-19
    M32 Activating Effect | Live Portable Sound

    Hi, 

     

    My effect 3 on mixbus 11 Don't work, he don't go to the master any body can explain me how can i do ? 

     

    Thanks 

    Adrien

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  • New
    dd2402
    Contributor - Level 2
    2022-02-18
    M32 Effect | Live Portable Sound 
    Hello,

I have my effects on the console as you can see. The effect 1 and 2 works and the 4 too but not my phaser (3).

But if I put the phaser on mix bus 9 it works.
I therefore conclude that it is my mixbus 11 which is not correct? any ideas to help me?

At the level of the routing, the mixbuses are in postfader

    So many thanks
    read more...
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  • New
    dd2402
    Contributor - Level 2
    2022-02-15
    M32 SD Multi track recorder problem | Live Portable Sound 
    Hello,

I have a problem with my sd multi track 32 recorder. 
    I manage to record but the problem is that if I record a microphone in chanel 1, in playback it comes out in chanel 16??

    In the appendix I put the photos of my routing, maybe that's the problem?
    I use AES50

    Rooting : 

    - Input : AES-50 1-8 (Record)
    - Input : Card 1-8 (Play)
    - Cards out : Card 1-8

    someone to help me ?
    read more...
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    • dd2402
      Nigel67 Hi dd2402. If you are using an IO box connected to AES50A, then you assign AES50 A 1-8 and AES50 A 9-16 to inputs 1-8 and 9-16 which it appears that you have done. To send these 16 channels to the sd card recorder, you will need to assign the 16 inputs to the first 16 card outputs. If you want to tap straight off the input, then go into the Card tab and assign AES50 A 1-8 and AES50 A 9-16 to Card Outputs 1-8 and Card Outputs 9-16. You will now be sending the 16 inputs to tracks 1-16 on the sd card. If you don't want the tap straight off the Mic input, then you will need to set up the Direct Outputs on the OUT 1-16 tab and assign those with your desired tap point to the Card outputs. To return the 16 tracks back to the 16 inputs, you switch to Play mode and assign Card Inputs 1-8 and 9-16 to Inputs 1-8 and 9-16 which again it appears that you have done, so I think your problem may be in assigning the AES50 A channels to the Card outputs. Hopefully this link to a video showing the set up will help. It is from the older pre V4 software but the routing is the same. Can you also confirm that you are running the latest firmware on the mixer. https://www.youtube.com/watch?v=FU4m1i1GZxA Hope this helps.
      • Feb 15
  • New
    holygoat420
    Newcomer - Level 1
    2022-02-09
    Behringer EUROPORT PPA500BT Ultra-Compact 500-Watt 6-Channel Portable PA System ... | Live Portable Sound

    Hello!  

     

    There are three latches that keep this unit together when transporting - one on top and one on each side, totalling 3.  One of my side latches is broken (showed up that way right out of the box) and I'm wondering if it can be replaced - any advice?

     

     

    read more...
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    • holygoat420
      Nigel67 Hi holygoat420, I would advise that you contact the shop that you purchased the unit from and request a DOA replacement if under 30 days from new. If the catch is broken, then it is more than likely the box has been dropped, and this could have caused further hidden damage inside the unit which may show up later - possibly even after the warranty runs out.
      • Feb 14
  • New
    MichaelLHeard
    Newcomer - Level 1
    2021-11-13
    tc helicon voice live two turn on | Live Portable Sound

    does not power on  ... as related to  either  software  upgrade non-hand shake  ... or  standard  facility  circuits  disconect

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    • 2 Replies
      Oldest
    • MichaelLHeard
      MichaelLHeard is there any aftermarket components? for the replacement to my overall non powering Tc voice live two-unit ... view the second pic ... company friends and foe ... please help.. or point to circuit board troubleshooting
      • November 13, 2021
    • MichaelLHeard
      Nigel67 Hi MichaelLHeard. Please contact our spares team for parts or our service team to have your unit repaired by one of our local repair centres. They can be contacted by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts or Service tab and submit a ticket. Many thanks
      • November 16, 2021
  • New
    RickLipka0816
    Newcomer - Level 1
    2021-09-16
    Lab Gruppen connectors | Live Portable Sound

    I'm in need for the two port connector for the output on the back of a Lab Gruppen E12.2 amp.

    i've never seen this type of Phoenix connector.

    read more...
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  • New
    maestro726
    Newcomer - Level 2
    2021-09-08
    no effects | Live Portable Sound

    Hello my name is Ricky Hopson and I purchased the Berringer Xenyx QX 1002USB mixer about 3 years ago and now the effects won't work or even light up from the display. Very disappointed.

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      Oldest
    • maestro726
      john0121 Hi Ricky, sounds like a hardware fault unfortunately. Please fill out the service request form via the Support button at the top of the page and a member of the team will help you arrange a repair. Thanks
      • September 10, 2021
  • New
    CrookStewartIII
    Newcomer - Level 1
    2021-08-19
    No screws included in my X-Live card box. | Live Portable Sound

    Just noticed when I submitted a ticket for an issue with a different product that the Tribe says my previous issue was solved when it absolutely was not?? Anyone else have this issue?

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      Oldest
    • CrookStewartIII
      ChrisEdwards1 Hi CrookStewartIII, upon checking the case I can see one of my colleagues responded on 25/05/2021. It is highly possible the case was routed to your spam/junk folder as we have seen this in the past, could you please check these locations for me and confirm? You can use the case number to search for any responses as this is always included in the subject line.
      If you are unable to find a response could you please let me know and if possible provide an alternative email address? I will then request they reach out to you again.
      • August 21, 2021
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