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  • New
    Excel321
    Newcomer - Level 1
    2021-08-04
    24 bit dual engine dsp | Digital Mixers

    I'm having problems with my fix 24 bit dual engine dsp. Upon turning xenger x1832 usb mixer on the numbers show up and 2 lines appear causing me not to succeed on. Please help. I hooked up equipment but never used it. I finally have a engagement this Saturday and I need help!!!

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    • Excel321
      DavidKnighton Hello Excel321,
      The manual does not describe any manual reset for the fx. I would suggest try holding the PARAM encoder pushed in and/or the TAP button while powering the unit ON to see if either combination triggers an FX reset. If not, then your device may have a faulty FX processor. If then, please submit a tech support or service request inquiry via the SUPPORT tab at the top of the page.
      • 9 hours ago
  • New
    IvanAmadoFuentes
    Newcomer - Level 1
    2021-08-03
    Turbosound ip3000 | Subwoofers

    Looking for a replacement mother board, turbosound audio was dropping, now making no noise at all, but turns on. I've called and contacted! Pls help.

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      Oldest
    • IvanAmadoFuentes
      Dale_M Hi there I think I have found your support request ticket on CAS-476138-V9H3R1 -I will reply to you shortly.
      • Tue at 12:40 AM
  • New
    captainflab
    Newcomer - Level 1
    2021-08-02
    Can't get the octave up | Vocal Effects

    I just bought a Duplicator. TC Helicon's own documentation says that it can do octave up or down, but when I tried it out, I only got the octave down. How do I get the octave up instead? Does it need a firmware update to make that happen?

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    • captainflab
      ChrisEdwards1 Hi captainflab, The Duplicator octave function is dependent on the preset that's currently loaded. The pedal should come from the factory pre-installed with the up and down, however, this can vary. You can change this within the Voicesupport 2 application, if you do not yet have a copy of this it can be downloaded from the downloads center below:

      https://www.tc-helicon.com/downloads.html
      • Wed at 6:22 AM
  • New
    Empire
    Contributor - Level 2
    2021-08-02
    Newbie To GoXLR, Can't get it right. | Configuration Applications

    Hello,   (Seem that I can't find the right category) 

    Not too long ago that I just got the GoXLR Mini and trying to get things perfect but not going the way I wanted it to go. 

    Firstly for OBS, for Broadcast outpoint, I have the volume scroll up to max and yet when gaming, talking and other sounds is only maxing out to (Image)

    When I watch other people, or on YouTube, they have the same setting but they are up in the yellow marker, the only way for me to do so is to go to "advance Audio Properties" and have broadcast set to 250% (8.0 dB) to 300%. My point saying that I do not have to do that? I mean is that right?

    Also

    I'm using AT2020, and yeah it's not easy to remove background and also not trying to cut out the voice at the same time. But this is another problem on my hands. When I set up the microphone to be as perfect as I can, my voice sounds a little higher than game sounds, on Discord (Discord setting maxed out) people can't hear me. When adjusting microphone settings again to louder and to get it as perfect as I can, people in Discord can hear me however on OBS the microphone is way too loud. Can't win.

    So what I have done is, setup another channel just for the microphone on OBS and just the volume input on OBS 

     

    So need tips and help, please? and as I'm typing my microphone is being picked up on OBS and the mic is not even near me. 

     

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  • New
    NickNunez
    Newcomer - Level 1
    2021-07-30
    TD3 no output going into audio interface and into monitors. | Keyboard Synthesizers

    Hi all,

    Revently purchased a td3 and when connecting it to my Apollo 8 interface and connecting it to ableton through external instrument no audio comes out but the midi information is played which I can hear through the headphones out port. 

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  • New
    CrisBonis
    Contributor - Level 3
    2021-07-27
    Check your Mixer for free @ ''VISUAL CHECK'' app for mMS Windows 10 and X32 Seri... | Computer Apps

    This app is 100% CLEAN and 100% FREE

    Get your copy of VISUAL CHECK @ https://www.dacris.it/visc/index.html

    Digital mixer software test for all Encoder - Button Fader - Display - LED via LAN network

    This is a last beta, Pre-official release, Please if you find any kind of error send an e-mail with
    detailed error report to [email protected]

    Thank you @ all for the error/bug feedback support.

    Cris Bonis Italy

    https://www.dacris.it/visc/index.html
     

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  • New
    marvinholdman
    Contributor - Level 1
    2021-07-26
    TC Helicon Play Acoustic... Demonic Possession or Psychotic Break? | Sound Enhancers

    I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?

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    • 2 Replies
      Oldest
    • marvinholdman
      PedroRodrigues Hi marvinholdman that may be caused by the two Roomsense Microphones.
      If you are using RoomSense to listen for Key information, make sure it’s close to whichever instrument is play
      You can use the RoomSense LoCut parameter to “roll off” undesirable frequencies from your mix.
      In some circumstances, the low frequencies “in the room” – such as bass or kick drum – can cause the RoomSense microphones to become muddy sounding.
      The built-in high-pass filter allows you to reduce this kind of “rumble”.
      You will be able to Control the RoomSense level in the mix section, default OFF.
      • Jul 28
    • marvinholdman
      Cryms0nX I own one of these and I can honestly say I've thought I was hearing things sometimes, i've definitely heard it, but for me it's nothing specific triggering it. It just happens sometimes. The only way I could describe it is as if the natural overtones and harmonics are being picked up by the microphone and getting fedback into the mix, being then further amplified, and creating that illusion. At those moments I even double check for the little blue led, which is off... It's not an issue that bothers me, but i've definitely come across it in the past.
      • Aug 1
  • New
    marvinholdman
    Contributor - Level 1
    2021-07-26
    TC Helicon Play Acoustic... Demonic Possession or Psychotic Break? | Multi-Effects Processors

    I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?

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  • New
    DwayneAdaya
    Newcomer - Level 1
    2021-07-24
    Back Speaker 1/4 female Plug | Portable PA Speakers

    TRS plug 1/4 jack place here and the TIP part left inside.. i cant remove im wondering if you have spare part for this red One.

     

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    • DwayneAdaya
      DwayneAdaya BEHRINGER EUROSPORT EPS500 MODEL
      • Jul 24
      • Back Speaker 1/4 female Plug
        Nigel67 Hi DwayneAdaya. Please contact our spare parts team and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks.
        • Jul 25
  • New
    MadsHyldahl
    Newcomer - Level 1
    2021-07-24
    M32 edit - receive midi ? | Software

    Im trying to test some midi commands for muting mute groups over midi. As i dont have the M32 at home i'm trying to test everything in the edit software. But i cant get m32 edit to responde to anything.

     

    im following this sheet

    https://community.musictribe.com/pages/kba?articleId=b675dad0-fb77-ea11-a811-000d3ac693d8&brand=Midas

     

    i'm sending from ableton live to "network session" cc80 on channel 2 to turne ON/OFF mute group 1, but it does not work.

    i have also tried with a midi foot controller, but m32 edit i not responding to anything.

     

    so does midi only work if i have the console ? 

     

     

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    • MadsHyldahl
      Paul_Vannatto The M32-Edit is a client app that requires the OSC server that is built into the M32. Midi commands received by the M32 is converted to the OSC equivalent and changes the appropriate setting. When that happens, the M32 senses the changes and adjusts its screens accordingly. Therefore you need an M32 or X32 connected to both the M32-Edit and the computer (with Ableton).
      • Jul 24
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