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174,342 members
41,903 posts
  • 2020-08-11

    I purchased Behringer wireless mics ULM200. The USB has cracked open and no longer works. It's never been dropped or abused. Can I get a new one? 

    Dave

    0 0
    • davedockweiler
      Joe Rivers Hi Dave,

      Please submit a support case using the SUPPORT tab at the top of this page and we'll see what we can do to assist further here.
      • Tue at 7:28 AM
  • 2020-08-11

    Strange problem cropped up recently: X32 Rack is running Firmware 4.02, but when I fire up X32 Edit version 3.2, it throws the error "Incompatible Mixer Firmware! Please update to latest version" 

    As far as I can tell, both the firmware and the software are the latest versions. Any ideas on how to get this working again? I'm stuck!

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    0 16
    •  George Reiswig
      Dave Morrison Download version 4.1.0. All X32s use the same program. You can even run M32-Edit (version 4).
      • Mon at 10:53 PM
    •  George Reiswig
      David Knighton 100% your firmware version is mismatched to your EDIT version. As Dave Morrison suggests, download EDIT V4.1 and that should resolve the issue.
      • Tue at 8:05 AM
    •  George Reiswig
      George Reiswig Thank you both sincerely. I'm really confused by the Behringer site, but based on your screen shot I figured it out. I WAS going to the "Downloads" section of the site to try to find useful updates. Here's what I see there, even now:
      • Tue at 8:14 AM
    •  George Reiswig
      George Reiswig The other thing is that the error message is all wrong: it points to the firmware being the issue, not the app.
      • Tue at 8:21 AM
    •  George Reiswig
      Dave Morrison This new site is confusing. I also find many error messages and menu items that seem like they're backwards.
      • Tue at 4:30 PM
  • 2020-08-10

    I am looking for a wiring diagram for a pump 5000 powered mixer unit ?

    0 4
    • Bilcotwo
      Dale Minaker Hi there I am afraid we are unable to share schematics with end users, only our appointed FASCs (global repair centres) have access to these.
      • Mon at 4:42 AM
    • Bilcotwo
      Bilcotwo Ok thanks
      • Mon at 4:52 AM
    • Bilcotwo
      Bilcotwo Where are your repair centres in the London/ East of England area?
      • Mon at 4:53 AM
      • Wiring diagram
        Dale Minaker Our official FASC is EMS

        Electronic Music Services
        30 East Street
        Southend-on-Sea
        Essex
        SS2 6LH
        Phone: +44 01702 613172
        [email protected]
        • Mon at 7:43 AM
  • 2020-08-10

    I do voice tracking for Laser 104.1 (laser1041.com) I use  a Q502 connected to a Q802 together I can adjust the headset and the mic. Does Behringer make a product I use that will take the process from 2 to one. I have attached a picture of the mess which I like to call it.. I love the products Q502, Q802 they work great... but I need one product to use... please help

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    0 5
    • raec617
      William Reichling Hello, Please go to the support tab at the top of this page, and create a care ticket so that we can help you find an efficient setup for your needs.
      • Mon at 5:42 PM
  • 2020-08-09

    I have a brand new XR18, I hooked it up a couple days ago to test with my DAW (Adobe Audition) Everything worked great, Both adobe and my computer showed the xr18 as input and output for sound. I connected a microphone and recorded a short test segement. Everything worked flawlessly. Later that day my computer updated and upon restart the xr18 connects fine in xr edit but it will not connect to aodobe, it says the driver is not working and it is not showing up as either input or output on my pc sound settings. When I try to download the driver off the Behringer website I get an endless loop telling me to disconnect and reconnect my device. I've attached a couple screenshots, one of adobe and one of the message I get when attempting to installthe driver.

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    0 9
    • Ryan Richards
      Paul Vannatto Check the OS privacy setting on your computer and turn the microphone back on.
      • Aug 8
      • Help! Possible driver issuer XR18
        Ryan Richards Microphone is on and privacy settings are right.
        • Aug 9
    • Ryan Richards
      Paul Vannatto What OS are you using (Windows, Mac, linux)?
      • Aug 9
      • Help! Possible driver issuer XR18
        Ryan Richards Hi Paul, it is windows 10, this is happening on both my laptop and pc, both are dells purchased around 3-4 months ago.
        • Aug 9
      • Help! Possible driver issuer XR18
        Paul Vannatto Try a different USB cable (yes they do go bad). We just trouble-shot a very similar issue with someone the other day and it turned out to be the cable.
        • Aug 9
  • 2020-08-08

    Hi all,

    Thank you so much for the efficient help I've found here.

    Here is another question I have for you.

    In order to get the XAir 12 connected to a computer as an USB entry of a DAW (Garageband on MacBook Pro), I have added this Behringer box UMC202HD, connected as shown in the attached picture.

    When I play 1 chord on my guitar, XAIR Edit shows a signal level of -30 db on the main LR output.

    The signal I get as a result in Garageband is all the way right on the red clipping zone.

    I have a ton of ways to get this signal to the right level, and this is my problem; from thebeginning to the end :

    - reduce the volume on the guitar (at the max right now to reduce the noise and parasites)

    - reduce the gain in XAIR Edit (at +20 right now because when all the faders are at 0, this is the best balance between all the devices connected to the XR12 - mic, others guitars)

    - reduce the fader of the channel in XAIR Edit (at 0 right now)

    - reduce the fader of the main output in XAIR Edit (at 0 right now)

    - reduce the volume of the output channels on the UMC202

    - reduce the volume of the main output on the UMC202

    - switch from line to instrument on the UMC202 (no effect anayway)

    - push the pad switwh on the UMC202

    - reduce the entry level of the channel in Garageband (at -5db right now)

    - reduce the volume of the master track in Garageband (at -5db right now)

    - a combination of the aboves

    Sorry for this long post. Thank you for reading.

     

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    0 9
    • Saleya
      Paul Vannatto On the UMC202HD press the Line/Inst in on both channels
      • Aug 8
      • XAIR 12 + Behringer UMC202HD
        Saleya Thank you, Paul, this is what i finally did.
        • Aug 9
    • Saleya
      David Knighton Hi Saleya. What you need to know here is that the UMC is adding a 2nd preamp stage before the signal hits your DAW. This means the level is getting boosted from the mixer initially, but then on it's way out, it's getting boosted again, which is typically not a good thing. Setting the UMC to Line Level will allow the signal to pass through relatively unchanged, however you still have some control over level using the knobs. I recommend putting your level knobs all the way counter clockwise to begin with and let the mixer set the level. Then if you need more input to your DAW, you can boost the level knobs a bit, but try not to rely on them too much.
      • Tue at 8:19 AM
      • XAIR 12 + Behringer UMC202HD
        Saleya Hi David, Thank you for this explanation. It all makes sense to me now. Will do it that way.
        • Tue at 10:56 AM
  • 2020-08-05

    Hi all,

    I have a Fender Strato connected on a Hi-Z input of a XR12 via a PRO DI box removing a big part of the noise but not all of it.

    I could remove almost 100% of what was remaining with a noise gate.

    All good except when the sound of the guitar fades out, the sound kind of breaks and is not a nice continuous fading out sound.

    I have uploaded a screen shot of the noise gate.

    Any suggestion ?

    Thank you for your help

     

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    0 10
    • Saleya
      Rex Beckett It can be difficult to tune a Gate so that you don't hear it operate. I would try either turning off the Side Chain Filter or setting it to a wider bandwidth. For high-frequency noise (hiss) you could try setting it to HC12 with a higher Frequency. If the noise is low-frequency (hum), you could try LC12 with a lower Frequency. You want the gate to be triggered open by any note but not noise. It may also help to extend the Release time.
      • Aug 5
    • Saleya
      Saleya Thank you Rex for taking the time. I will try that this evening and let you know.
      • Aug 5
    • Saleya
      Saleya Rex, definitely some improvements playing with the Side Chain Filter, but, as you mentioned, no 100% perfect when the sound fades away, but at this level, it might not even be audible in real life. Anyway, playing with the frequencies I found this essential website : https://www.zytrax.com/tech/audio/audio.html One must know where to cut (gate, equalizer, ...) according to the instrument on the channel.
      • Aug 5
  • 2020-08-04

    Hi to Group!

    One question....

    I need cap slider of DDM4000 Behringer Mixer.

    Is there someone that can help me???

    Where can I buy them?

    Thanks so much from Italy,

    filippo

    0 5
    • Phil61
      Nigel Turner Hi, please go to the support tab at the top of the page and submit a support ticket. Assign it as a spares ticket and someone from the spares department will get back to you shortly.
      • Aug 4
      • DDM4000 Mixer Cap Slides
        Phil61 Thanks so much! I've done! I hope one answer for it
        • 1
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        • Aug 6
  • 2020-08-03

    This is a question about the X32-Edit application (not the MX-Q app). Is there a manual that explains everything about how to use it?

    I'm trying to set up headphone monitors for a band, but I can't get around the routing tab. Whetrher I choose Pre Fader or Pre Fader + Mute (or anything in fact) when I mute a track on the LR bus it is also muted for the mix bus, amI missing something?

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    0 14
    • lpagross
      Paul Vannatto Those taps affect the assignment (eg. Bus 7 strip), not the channel sends to that bus. The channel mute affects both the sends to the Main LR and the sends to the buses. A workaround is to assign a DCA to the desired channels and mute the DCA. As long as the channel sends taps are not post-fader or subgroup, the DCA mute will only affect the sends to the Main LR.
      • Aug 3
      • Manual for X32-Edit application
        lpagross Thanks Paul, that works exactly as you described. Is there some manual, or font of all information that I can find this stuff in?
        • Aug 3
      • Manual for X32-Edit application
        Paul Vannatto Well, before they moved this forum over to this new interface, much of the combined knowledge base of all we learned was contained in one (or more) posts here. Unfortunately either the search engine is still not up to snuff or much of that knowledge base has yet to be ported over (I had over 13K posts before the transition). We also had an X32/X-Air wiki where we were updating with pertinent info from the forum. That wiki was not ported over to the new servers (just checked again). There are a number of YouTube instructional videos for the X32, M32, X-Air, M-Air and accessories. Finally, feel free to ask questions here as they come up.
        • 1
        • ·
        • Aug 3
      • Manual for X32-Edit application
        lpagross Thanks Paul, that must be incredibly frustrating to be answering the same questions yet again. It's more than likely I will be asking those questions :-)
        • Aug 5
      • Manual for X32-Edit application
        Paul Vannatto Well, my dad use to tell me "It's like falling off a log. Once you've done it a thousand times, it don't hurt as much".
        • 1
        • ·
        • Aug 5
  • 2020-08-03

    What does the fader on the left of the MCA page do? I've tried turning it up, down, muting it doesn't seem to do anything. Great piece of software otherwoise though.

    0 6
    • lpagross
      Dave Morrison It's the Bus Master fader of the bus (busses) you are listening to. If that bus's tap point is set to to anything but post-fader, then moving it will appear to do nothing.
      • Aug 3
      • MX-Q Question
        lpagross That works exactly as you'd described it. I made the bus send post-fader & it started working, I'd made it pre-fade as a starting point before. Thanks.
        • Aug 4