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298,761 members
182,420 posts
  • New
    JulioA
    Newcomer - Level 1
    2022-07-30
    I have a Bugera Veyron with a hybrid preamp. It comes from the factory with 12ax7a tubes. I put some 12ax7wa on it and messed it up. I put the factory tubes back on and it sounds low and somewhat distorted.
    
    DO YOU KNOW OF A TECHNICIAN THAT CAN FIX IT?
    read more...
    0 9
    • JulioA
      ChrisEdwards1 Hi JulioA, if you have not yet done so can you please submit a service request ticket via the support tab at the top of the page and someone from the service team will be able to advise you further.
      • Jul 30
  • New
    bsmith2173
    Newcomer - Level 1
    2022-07-15

    I just registered my bugera 333xl infinium today . I originally ordered it back in Dec. of 2021 but since it was back ordered it didnt ship until July 6th 2022. After registering it today i get an email from you guys saying its not covered under extended warranty since its been longer than 90 days . I just received it last Saturday. You guys suck 

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    1 18
    • bsmith2173
      WilliamR Hello Brian, WIlliam from musictribe here. COuld you give me your case number so that I can look into this for you?
      • Jul 14
      • You guys are a joke with warranty
        RickRossBell Hey, are you also able to help get knobs? No one at TCE is willing to do anything to help get knobs. You're the 3rd triber I've reached out to. Nothing so far.
        • 1
        • ·
        • Jul 22
  • New
    khodari
    Newcomer - Level 1
    2021-10-20

    Where can I buy the footswitch model # FSB104A  BUGERA to use on muy Amp model 6262-212

    0 75
  • New
    Jeff22
    Newcomer - Level 1
    2021-09-08

    Good morning everyone I have a Bugera 333 just wondering how do I order parts on this site?

    Don't know what the board is called but it's for you plug the main power cord in it is a small circuit board with the fuse and the off and on switch. I hope the image helps me identify this board and where I can get one thanks in advance everyone

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    0 27
  • New
    KrynolKrynolowski
    Newcomer - Level 1
    2021-08-18

    Hello,

    I've recently bought a used Bugera amplifier. After I plugged it in, it turned out that the LED at the front keeps flashing with more or less one second intervals. At the back, there is also a LED which signals the need to change tubes. I replaced both tubes for the ELECTRO-HARMONIX EL84 model. But after all that, nothing changed.

    What can I do to fix this? I have an electronics degree so I can measure or replace any electronic elements. Unfortunately, I don't specialise in tube amplifiers which is why I'm asking for your help.

    Thanks

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    0 75
    • KrynolKrynolowski
      Dale_M Sorry to hear this, if you have changed both valves were they both new or old ones you had lying around? If new then this sounds like a genuine fault, we would advise you go to the support tab above and create a Service ticket so we can try and organise a repair.
      • August 18, 2021
    • KrynolKrynolowski
      KrynolKrynolowski

      Both valves I used were brand new. I already have the service ticket. But I can also try to fix this problem myself, I would just need specific instructions.

      • August 19, 2021
      •  Bugera V22 Infinium - problem
        Dale_M I am afraid we cannot legally offer that type of support due to the danger of electrocution, if you do wish to pursue a repair please follow up on your ticket.
        • August 19, 2021
  • New
    MichaelBugla
    Newcomer - Level 1
    2021-08-14

    Hi, I need a spare part logo for my Bt 115 Ts cabinet. Who can help ? It is damaged. [email protected]

    0 66
    • MichaelBugla
      Nigel67 Hi MichaelBugla, please contact our spares team and they will be able to advise pricing and availability. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket.
      • August 14, 2021
    • MichaelBugla
      MichaelBugla

      Thank you Nigel

      • August 15, 2021
  • New
    sidereal9
    Newcomer - Level 1
    2021-07-08

    Not sure what this white paste is. But I've had two amps lose massive amounts of volume and low end while plugged into this unit.  Now I have to replace two amps due to this product 

    0 80
    • sidereal9
      WilliamR Hello, William from musictribe here, I'm sorry about the issues you are having. Can you click on the support link above and create a tech support ticket? Someone will get back to you asap.
      • July 8, 2021
    • sidereal9
      DavidKnighton That white stuff is probably either lubricant and/or thermal conductive paste.
      • July 9, 2021
  • New
    ThalackerM64
    Newcomer - Level 1
    2021-06-30

    I have a BTX36000 (Nuke) bass amp head that has a broken fader/slider pot. I anyone knows the part number/Mfg please post so I can order one.

    Thanks
    Mark

    0 64
    • ThalackerM64
      Dale_M Please go to the Support tab above and select SPARES so the team can advise price and availability.
      • June 30, 2021
    • ThalackerM64
      ThalackerM64 The bad one!
      • June 30, 2021
  • New
    KrishnaphatM
    Newcomer - Level 1
    2021-04-19

    Hi All 
     
    My amps ( Bugera 333XL ) have seriously noise when rotate on knobs Master and Treble and sometimes they are not working I think they should replace the new one. Master : 250K Treble : 50K but the pots are not like standard alpha 9 mm or the other amps use.  The shaft of Bugera pot is too long.


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    0 494
    • KrishnaphatM
      Dale_M Thank you for your post, we do not recommend that users repair their own product as it voids any warranty. If you wish to buy spares please raise a spares ticket from the support tab above.
      • April 19, 2021
      • My Bugera 333XL Master and Treble pots are not working
        KrishnaphatM I had open a ticket to purchase the parts on Apr 16, 2021 Ticket Number: CAS-444348-J4N9F9 and have no any respond back to me till now.
        • 1
        • ·
        • April 21, 2021
  • Klauzix
    Newcomer - Level 1
    2020-10-22

    How can I get in touch with somebody?

    My preamp didn't work so I figured it was the tube. How do you see if it's broken?

     

    read more...
    0 139
    • Klauzix
      RexBeckett The best thing to do is to open a Care ticket: At the top of this page, click Support and then select Technical Support. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • October 22, 2020
      • I need tech support?
        JMaxfield77583 or, since this is a forum, you could have answered their question directly. It' snot like troub;eshooting a tube amp is a trade secret. These things have been around for a cover a century...
        • October 22, 2020
      • I need tech support?
        Paul_Vannatto But not very many of us have been around for a century (hint, hint)...
        • December 16, 2020
    • Klauzix
      JMaxfield77583 Tube Tester... but it would be faster to swap it. If you amp has a reverb circuit, swap the tube for the reverb out with the preamp tube. If the reverb goes wonky but your front end works, then you found the problem. Be aware, if your reverb uses a lower gain tube (12AY7 or 12AU7) it will not make the same amount of gain as before... but it will be markedly better than if you have a blown tube.

      Also... if you tap on the tube when it's warm and it jungles then one of the elements has fried... just replace it with the same tube type.

      It never hurts to have two or three 12AX7s, a 12AUY and 12AY7 on hand... as well as matched pairs of 6L6, 6V6, EL34 & EL84 power tubes on hand. If your amp is tube rectified you can keep rectifier tubes or swap to yellow jacket solid state replacements on hand (or both). Spare parts are basically a must with tube amps... if you're mid-performance and one goes out... you need to be able to fix it.

      Cheers!
      • October 22, 2020
    • Klauzix
      Klauzix I don't know why. This is the weirding thing ever.
      I put the pre-amp back together to do some tests to see if the tube was indeed damages.

      Plot twist. Everything worked. Nothing wrong anymore.

      Now i'm super confused. It didn't work at all before i took it apart. And i didn't do anything but take out and in again the tube...
      • October 23, 2020
    • Klauzix
      Hawke77 May have just been a dirty tube socket.
      • October 28, 2020
    • Klauzix
      Dale_M Hi Klaus its not impossible that the tube was not seated correctly, or possibly had some oxidisation present on the legs which removing and refitting has removed. If it fails again replace with a new one and if still faulty there is possibly a dry solder joint on the socket.
      • November 4, 2020
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