• New
    Alvaro73
    Newcomer - Level 1
    2021-05-05

    Hi, my Mic Gain dual encoder from a Stereo Channel is broken, or rather the middle shaft has broken off. Attached is a picture to clarify which one I'm referring to.

    Could you let me which encoder is a suitable replacement so I can fix it? Part number? Are they Alps?

    Many thanks

     

     

     

     

     

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    0 11
    • Alvaro73
      Dale_M Hi there, I would advise going to the support tab above and selecting spares, we may still have some but the team can advise on price and availability for you.
      • May 5
  • seanmd1
    Newcomer - Level 1
    2021-03-22

    hi, I install my new brant MIDAS 32 R on my pc, I have correctly connect the USB cable and parameters as well. In cubase 11 and studio one when i want changed pilote asio to DN 32 i have the message " no device is connect to pc. It work with Windows 10 recent upgrade. I cannot work with my daw.

    Thanks you for your support . Regards Dan

     

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    0 31
    • seanmd1
      RexBeckett Hi Dan, did you install the correct driver on your PC? The DN32-USB and DN32-Live cards use different drivers. If so, try a different USB cable and/or PC USB port. If possible, use a USB 2.0 port and connect directly, not through a USB hub.
      • Mar 22
  • New
    MCG1DUMC
    Newcomer - Level 1
    2021-02-18

    Any suggestions on how to get this back up and running as soon as possible. We already had to do one last nights  service with a make shift rig.  

    0 34
    • MCG1DUMC
      Dale_M Hi Dale here do you think you can submit a support ticket (technical) from the tab above and put FAO Dale in the subject line so I can help you please?
      • Feb 22
  • New
    ecsaba
    Newcomer - Level 1
    2021-02-15

    Hello all,

     

    I have an issue with the M32 Live soundcard driver v.4.59 installation on a Windows 10 PC. All the firmwares are up to date, the operating system on the PC is up to date but I cannot manage to get the Klark Tehnik soundcard working. Please check the attached pictures about current status. 

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    0 40
    • ecsaba
      Nigel67 Hi ecsaba. It looks as though you are trying to use the DN32-USB driver instead of the DN32-LIVE driver.
      • Feb 15
    • ecsaba
      ecsaba The driver that I used is for the DN32-LIVE.
      • Feb 20
    • ecsaba
      Paul_Vannatto Are you plugged into a USB 3.0 port (blue) on the computer? If so, change to a USB 2.0 port (black). If you are already using a USB 2.0, replace the USB cable (yes they do go bad).
      • Feb 20
  • New
    nnw522
    Newcomer - Level 1
    2021-01-31

    This is my setup for our church, Crossroads Church in Victor, Montana

    2 63
    • nnw522
      GaryHiggins Nice! Welcome aboard!
      • Jan 31
      • I'm excited to become a new member!
        nnw522 Thank you
        • Jan 31
    • nnw522
      KevinMaxwell Is that M32edit stretched out over the 2 monitors? Now do you see over them to see the stage? Are you in a balcony tech area with no congregation seating behind you? And is that an EV635 plugged into the Talkback XLR?
      • Jan 31
      • I'm excited to become a new member!
        nnw522 Yes it stretched across both monitors. I'm planning on dropping the monitors down, as the stand for them is adjustable. I'm also planning on experimenting with dual touch screens at some point. Yes a balcony tech area with stage media, streaming station, and of course the audio desk. As for the mic you are correct. I need to get a proper boom mic for it at some point, but for now it works.
        • Jan 31
      • I'm excited to become a new member!
        GaryHiggins You might at some point perhaps consider:

        https://www.amazon.com/gp/product/B01E06JSI4/ref=ox_sc_act_title_1?smid=A19F97KYDWNFQQ&psc=1

        These are very nice, the touch screens work perfectly, "Helium" stand lets them fold to almost flat if you like...or nearly straight up. I have 2 and am very happy with them...and not too hard on the wallet.
        • Jan 31
    • nnw522
      MarkNorgren Welcome! Two words, "Mixing Station." A great low cost app, MHO. Have fun and enjoy!
      • Feb 1
  • New
    ropilas
    Contributor - Level 1
    2021-01-30

    Hi,

    I bought my Midas32 live last year January 2020 before Pandemic started! Do I need to update the firmware now? If so where I can get the firmware new versions and what version right now?

    Thanks

    Ronnie

    0 38
  • New
    TurdFerguson19
    Newcomer - Level 1
    2021-01-24

    Hi everyone, I'm new to the forum but not to Midas, I have recently purchased a pristine Venice F32. The only issue is my channel #4 fader is missing ? at least the knob plus the slider, the body is still on the circuit board. Can someone point me in the right direction for a replacement fader plus the knob? 

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    0 33
    • TurdFerguson19
      Nigel67 Hi, please click on the support tab at the top of the page. In the new page that opens, scroll down, click on the spare parts tab and submit a ticket. One of my colleagues will then get back to you with pricing and availability. many thanks
      • Jan 24
  • New
    Miklos
    Newcomer - Level 1
    2021-01-12

    Hi there, 

    I wrote to your service team and they suggested I should write to you intead. My Midas XL4 

    has a broken IC circuit in the motherboard, i need either a new motherboard or just another IC cucuit. 

    I Have attached a picture in hope that someone in your network can help with this as without this the console 

    will be completely worthless, and that would be really bad. 

     

    Thanks in advance 

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    0 47
    • Miklos
      Nigel67 Hi Miklos, I am going to set up a case for this. I will e-mail you in the next few hours and we can go from there.
      • Jan 12
  • New
    TDiddy
    Newcomer - Level 1
    2020-12-23

    Good Day everybody,

    my name is Torsten. I'm a drummer and do drum recordings. I try to setup a Midas Venice F32 digital console connected to a Macbook Pro 15-inch from 2015 with OS 10.15.

    Midas Venice F32 console

    FireWire cable 

    FireWire to Thunderbolt adapter

    Macbook Pro Retina 15-inch mid 2015, 2,5 GHz Quad-Core Intel Core i7 Memory 16 GB

    OS Catalina 10.15.4

     

    On the page "Hardware" the Mac shows on the rider "FireWire" the Midas console and on the rider "Thunderbolt" the FireWire-Thunderbolt adapter.

    But the audio in- and outputs of the Mac only show built-in microphone and built-in Output. The former owner, a very friendly man who stands by, used the OS 10.12. to drive the Venice. We hope that a downgrade from 10.15. to 10.12. could fix it. But on Mac that's not so easy. A procedure maybe for a Mac-expert. Has anyone a good idea or maybe experience in a simillar case?

    Photo of Mac Screen is attached.

    Thank you !

    Good wishes and a wonderful christmas

    Kind regards

    Torsten

    P.S.: I guess I can upload only one photo. It's my first time here. Maybe someone has a solution also so I can upload some more fotos..

     

     

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    0 47
    • TDiddy
      DavidKnighton Hello Torsten,
      Regrettably, the Venice F consoles are legacy products, and the last supported OS from Midas perspective is El Capitan, OS 10.11. Some users had some luck getting it to work on later OS, but those involved alterations to the OS that we could not fully support. Apple started phasing out firewire in their products in 2012 in favor of Thunderbolt, and that was pretty much the turning point for every manufacturer who carried Firewire in their product.
      • December 23, 2020
      • Midas Venice F32 digital console connected to a Macbook Pro 15-inch from 2015 with OS 10.15. FireWire Thunderbold no audio
        TDiddy Thank you, David, for your fast response. So we should try to install OS 10.11.? Thank you again and best wishes !.
        • December 23, 2020
      • Midas Venice F32 digital console connected to a Macbook Pro 15-inch from 2015 with OS 10.15. FireWire Thunderbold no audio
        DavidKnighton Hello Torsten,
        If version 10.11 is available, that would be your best option, as we have a Venice firewire driver download specifically for El Capitan.
        • December 24, 2020
      • Midas Venice F32 digital console connected to a Macbook Pro 15-inch from 2015 with OS 10.15. FireWire Thunderbold no audio
        DavidKnighton The driver can be found here https://www.midasconsoles.com/midas/product?modelCode=P0AD6 under the software tab. Driver for OSX version 4.2.1.
        • December 24, 2020
  • New
    rwpotter
    Newcomer - Level 1
    2020-12-14

    As a keyboard player who is also running the monitor and FOH mixes.  I'm looking for an easy way to turn the vocal effects OFF while the lead singer is speaking, and ON while he is singing.  Can I map this to a button on my keyboard or to a footswitch somehow?  I see that the MR18 has a midi IN and OUT but I am uncertain how to obtain the desired mapping.  

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    0 68
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