Statistics

186,327 members
56,051 posts
  • 2020-10-16

    HI there,

    I need your help, because the tweeters of my Tannoy Mercury M20 speakers broke down.
    Do you know where I could find a new pair to replace them?
    I don't mind if they are not the originals series.

    Tweeter measures are: external diameter 10 cm
                                      internal diameter 7 cm

    I enclose the pictures.

    Thank you in advance

    Alberto

    read more...
    0 6
    • Alberto Terrasi
      Rex Beckett Hi Alberto, I suggest that you open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Oct 17
  • 2020-09-28

     

    The Tannoy ceiling speaker in our office has become dislodged. This happened before my arrival to the office so I'm unsure of what cause the issue; however I have been asked to solve the problem! It doesn't push in or twist into place- is there instructions somehwere on how to secure the speaker again? Or perhaps contact details for someone who could fix the problem? The office is based in Soho, London 

    Many thanks

    read more...
    0 22
    • Libby Bramston
      David Knighton Hello Libby Bramston,
      You should be able to peel off the grill and see some adjustment screws. The screws can be turned clockwise to tighten the rear of the speaker to the mounting bracket. Now, if the mounting bracket is dislodged behind the plaster, then that would require some thorough investigation.
      • Sep 28
  • 2020-09-14

    hello ,

     

    can we get Tannoy Di6 loudspeaker spare parts .

    0 45
    • Hari Paudel
      John Matthews If you go to the support button at the top of the page you can submit a spare parts enquiry, the team will then be in touch regarding pricing and availability.
      • Sep 14
    • Hari Paudel
      Kristinn Agnarsson Gold5 not turning on. Is there a fuse to change?
      • Sep 21
  • 2020-09-14

    Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?

    read more...
    0 25
    • Ka Wai Hui
      Nigel Turner Hi, please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then reply to you with availability and pricing. Many thanks
      • Sep 13
    • Ka Wai Hui
      Ka Wai Hui Hello, my Ticket Number: CAS-134459-R3R6M7, I hope you can reply to me soon! I applied on 1/9/2020, thank you
      • Sep 13
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I have asked the Spares Team to take a look as to why your case is not answered yet. I can only apologise for the delay
        • Sep 14
    • Ka Wai Hui
      Ka Wai Hui Hello, I want to buy the magnet and tweeter together, please reply, thank you
      • Sep 18
      • Tannoy system 1200 monitor tweeter
        Nigel Turner Hi, I am really sorry about this. I contacted the spares team leader and asked her to reply to you, which does not appear to have happened. I have sent her another message and asked to at least acknowledge your case, but preferably answer it with a quote.
        • Sep 18
    • Ka Wai Hui
      Ka Wai Hui I am disappointed to receive your email notification that the Tannoy system 1200 tweeter has no parts, only the Horn bracket. I really hope I can find this tweeter and continue to use this pair of Tannoy system 1200 mixing my songs.
      • Sep 25
      • Tannoy system 1200 monitor tweeter
        Nigel Turner I am sorry that the news wasn't good, but as my colleague mentioned in their e-mails to you, the Driver is not longer available, it is obsolete. We do not have any stock and there is no possibility of getting any more. Unfortunately there are also no alternative drivers we can supply.
        • Sep 25
    • Ka Wai Hui
      Ka Wai Hui If so, can I buy a set of TANNOY 3139? Now I am really disappointed.
      • Sep 25
  • 2020-08-26

    Здравствуйте, ищу твитер для своей акустики, помогите найти и приобрести. Сделал запрос в тех поддержку..... Может подскажите как преобрести.... Спасибо большое.

    read more...
    0 20
    • ?????? ??????
      William Gallagher Здравствуйте, меня зовут Уильям. перейдите на вкладку поддержки вверху страницы и отправьте заявку на запасные части. Коллега вскоре свяжется с вами. и убедитесь, что вы правильно выбрали свой регион.
      • Aug 26
      • Tannoy eyris 1 sycamore
        ?????? ?????? Я живу в Москве выбирал российскую федерацию сделал вот такую заявку... Все верно?
        • Aug 26
    • ?????? ??????
      ?????? ?????? Доброй ночи, возможна ли Ваша помощь?
      • Aug 28
      • Tannoy eyris 1 sycamore
        William Gallagher Дорогая габбана,
        Надеюсь, у вас все получилось. Один из моих коллег связался с вами?
        • Sep 14
    • ?????? ??????
      William Gallagher Также вы положили чемодан для помощи. Если да, могу ли я получить этот номер дела
      • Sep 14
      • Tannoy eyris 1 sycamore
        ?????? ?????? Уильям доброй ночи. Да коллеги связались, жаль что не можете помочь.... Не совсем понял про чемодан для помощи..... Если вам нужен какой-то номер дела или что то берите....
        • Sep 14
      • Tannoy eyris 1 sycamore
        William Gallagher я рад, что мои коллеги связались с вами. это был тот случай, о котором я просил. до тех пор, пока кто-то запросил у нас команду parfs.
        • Sep 28
  • 2020-08-14
    • I have two Tannoy monitors that need repair. Looks like water damage. I'm in Las Vegas. Where can I take them or ship to for repair. 
      Tannoy reveal RSA
    0 8
    • James McMillon
      David Knighton Hi F570FILMS. You'll need to submit a request for service using the SUPPORT tab at the top of the page. Be sure to include your shipping address. Water damage will not be covered under warranty, so you'll likely incur a fee to get them repaires.
      • Aug 14
  • 2020-07-11
    Hi, I have a pair of Tannoy 607’s, one has a broken binding post and a missing locking cap. I’m looking for replacements, if someone could help that would be great.
    0 25
    • Kevin Brown
      Rex Beckett Try this: At the top of this page, click Support -> Care -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Jul 11
    • Kevin Brown
      Kevin Brown Thanks, I’ll give that a try.
      • Jul 11
  • 2020-07-10
    Take a look at the history of the Tannoy brand. We’ll be having a closer view of Tannoy's heritage: - Beginning and Early Years - The War - Post-War Innovations - Installations - Musicians - Present day Register to a session that fits your schedule below: Session 1: July 14, 2020 - 10:00 AM Europe/Berlin - http://b.link/HistoryOfTannoy1-1 Session 2: July 14, 2020 - 9:00 AM America/Los Angeles - http://b.link/HistoryOfTannoy1-2 If you have any questions, include them in your registration and we can answer them live. See you soon! #Tannoy #LIVEWebinar #History
    read more...
    4 967
  • 2020-07-02
    Tannoy LIVE Webinar (Part 3): How to Configure Podware Software Discover the power of the QFLEX Series’ digitally steerable column speakers and our Podware control software. Register to a session that fits your schedule below: Session 1: July 7, 2020 - 10:00 AM Europe/Berlin - http://b.link/TannoyQFlexHowToConfigurePodware3-1 Session 2: July 7, 2020 - 9:00 AM America/Los Angeles - http://b.link/TannoyQFlexHowToConfigurePodware3-2 If you have any questions, include them in your registration and we can answer them live. See you there! #Tannoy #LIVEWebinar #QFLEX #PodwareControlSoftware #Part3
    read more...
    0 353
  • 2020-02-23

    Hi, I got a Tannoy Arena Subwoofer from a friend for repair. I managed to get the amplifier board out of the magnificent(!) box and also got the power supply out. When on there’s 7.7V between CD- and CD+. If the amp isn’t in standby I assume that should be much more. 

    Things would get a lot easier from here if I got a service manual or schematics. Any hint will be appreciated! Tia Eduard. Power supplyPower supply

     

    read more...
    0 102
Go to page