• New
    manmustwack2001
    Newcomer - Level 1
    2020-11-13

    I have a set of tannoy speakers that I purchased in 1997. Now one of them isn't working. Is there any chance that you guys can repair it? 

    0 132
  • New
    MateuszMusialski
    Newcomer - Level 1
    2020-11-07

    Hey fox i have this bass bin with type d amp in it and i think coil is gone. Where i cane get one? 

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    0 114
    • MateuszMusialski
      john0121 Hi Mateusz, If you fill out the spare parts via the support button at the top of the page then a member of the team will be able to advise you on this.
      • November 8, 2020
  • New
    Tannoy
    Newcomer - Level 1
    2020-10-29
  • nikleica21
    Newcomer - Level 1
    2020-10-26
    0 70
    • nikleica21
      nikleica21 Please help me ! Need advice on (1) how do I remove my speaker grille with the lock in this condition? (2) how can I get this faulty part ordered and self-replaced and any instructions on doing so? Thank you so much.
      • October 26, 2020
    • nikleica21
      JasonB81 Hello - The best move would be to open a support ticket under the support link above and we can help you get the part you need and guide you toward a solution after a deeper dive into the issue. Thank you
      • October 26, 2020
      • Remove and replace faulty Kensington SE speaker grill lock
        nikleica21 Thanks Jason! I have done that and fingers crossed, I will be able to get this resolved.
        • October 26, 2020
  • AlbertoTerrasi
    Newcomer - Level 1
    2020-10-16

    HI there,

    I need your help, because the tweeters of my Tannoy Mercury M20 speakers broke down.
    Do you know where I could find a new pair to replace them?
    I don't mind if they are not the originals series.

    Tweeter measures are: external diameter 10 cm
                                      internal diameter 7 cm

    I enclose the pictures.

    Thank you in advance

    Alberto

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    0 426
    • AlbertoTerrasi
      RexBeckett Hi Alberto, I suggest that you open a Care ticket: At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • October 17, 2020
  • bramston
    Newcomer - Level 1
    2020-09-28

     

    The Tannoy ceiling speaker in our office has become dislodged. This happened before my arrival to the office so I'm unsure of what cause the issue; however I have been asked to solve the problem! It doesn't push in or twist into place- is there instructions somehwere on how to secure the speaker again? Or perhaps contact details for someone who could fix the problem? The office is based in Soho, London 

    Many thanks

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    0 118
    • bramston
      DavidKnighton Hello Libby Bramston,
      You should be able to peel off the grill and see some adjustment screws. The screws can be turned clockwise to tighten the rear of the speaker to the mounting bracket. Now, if the mounting bracket is dislodged behind the plaster, then that would require some thorough investigation.
      • September 28, 2020
  • hpaudel
    Newcomer - Level 1
    2020-09-14

    hello ,

     

    can we get Tannoy Di6 loudspeaker spare parts .

    0 514
    • hpaudel
      john0121 If you go to the support button at the top of the page you can submit a spare parts enquiry, the team will then be in touch regarding pricing and availability.
      • September 14, 2020
    • hpaudel
      Kiddi Gold5 not turning on. Is there a fuse to change?
      • September 21, 2020
  • huikawai020780
    Newcomer - Level 1
    2020-09-14

    Hello, I really like this pair of Tannoy system 1200 monitors, but a few days ago, when I was mixing, unfortunately, I broke the tweeter of the left speaker. I asked a repairer to check it. It was a problem with the tweeter. This Tannoy system 1200 monitor has been with me for 20 years. I hope to continue using it. Can I find a new tweeter? Maybe there are better suggestions?

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    0 400
    • huikawai020780
      Nigel67 Hi, please go to the support tab at the top of the page and submit a spares request ticket. One of my colleagues will then reply to you with availability and pricing. Many thanks
      • September 13, 2020
    • huikawai020780
      huikawai020780 Hello, my Ticket Number: CAS-134459-R3R6M7, I hope you can reply to me soon! I applied on 1/9/2020, thank you
      • September 13, 2020
      • Tannoy system 1200 monitor tweeter
        Nigel67 I have asked the Spares Team to take a look as to why your case is not answered yet. I can only apologise for the delay
        • September 14, 2020
    • huikawai020780
      huikawai020780 Hello, I want to buy the magnet and tweeter together, please reply, thank you
      • September 18, 2020
      • Tannoy system 1200 monitor tweeter
        Nigel67 Hi, I am really sorry about this. I contacted the spares team leader and asked her to reply to you, which does not appear to have happened. I have sent her another message and asked to at least acknowledge your case, but preferably answer it with a quote.
        • September 18, 2020
    • huikawai020780
      huikawai020780 I am disappointed to receive your email notification that the Tannoy system 1200 tweeter has no parts, only the Horn bracket. I really hope I can find this tweeter and continue to use this pair of Tannoy system 1200 mixing my songs.
      • September 25, 2020
      • Tannoy system 1200 monitor tweeter
        Nigel67 I am sorry that the news wasn't good, but as my colleague mentioned in their e-mails to you, the Driver is not longer available, it is obsolete. We do not have any stock and there is no possibility of getting any more. Unfortunately there are also no alternative drivers we can supply.
        • September 25, 2020
    • huikawai020780
      huikawai020780 If so, can I buy a set of TANNOY 3139? Now I am really disappointed.
      • September 25, 2020
  • dogabbana
    Newcomer - Level 1
    2020-08-26

    Здравствуйте, ищу твитер для своей акустики, помогите найти и приобрести. Сделал запрос в тех поддержку..... Может подскажите как преобрести.... Спасибо большое.

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    0 231
    • dogabbana
      billygallagher Здравствуйте, меня зовут Уильям. перейдите на вкладку поддержки вверху страницы и отправьте заявку на запасные части. Коллега вскоре свяжется с вами. и убедитесь, что вы правильно выбрали свой регион.
      • August 26, 2020
      • Tannoy eyris 1 sycamore
        dogabbana Я живу в Москве выбирал российскую федерацию сделал вот такую заявку... Все верно?
        • August 26, 2020
    • dogabbana
      dogabbana Доброй ночи, возможна ли Ваша помощь?
      • August 28, 2020
      • Tannoy eyris 1 sycamore
        billygallagher Дорогая габбана,
        Надеюсь, у вас все получилось. Один из моих коллег связался с вами?
        • September 14, 2020
    • dogabbana
      billygallagher Также вы положили чемодан для помощи. Если да, могу ли я получить этот номер дела
      • September 14, 2020
      • Tannoy eyris 1 sycamore
        dogabbana Уильям доброй ночи. Да коллеги связались, жаль что не можете помочь.... Не совсем понял про чемодан для помощи..... Если вам нужен какой-то номер дела или что то берите....
        • September 14, 2020
      • Tannoy eyris 1 sycamore
        billygallagher я рад, что мои коллеги связались с вами. это был тот случай, о котором я просил. до тех пор, пока кто-то запросил у нас команду parfs.
        • September 28, 2020
  • F570FILMS
    Newcomer - Level 1
    2020-08-14
    • I have two Tannoy monitors that need repair. Looks like water damage. I'm in Las Vegas. Where can I take them or ship to for repair. 
      Tannoy reveal RSA
    0 104
    • F570FILMS
      DavidKnighton Hi F570FILMS. You'll need to submit a request for service using the SUPPORT tab at the top of the page. Be sure to include your shipping address. Water damage will not be covered under warranty, so you'll likely incur a fee to get them repaires.
      • August 14, 2020
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