Hi I am going nuts trying to find three switchable power supplies for the above units my three Tc units have all developed the same problem of either the caps or the controler and caps blowing preventing the units from switching on. I bought the finalizer and the fireworx brand new when they came out I've had less than 1 years use with my finalizer and the fireworx stopped working after 1 month yes 1 month. That was many years ago.
They were put aside after the ridiculous repair quotes during those days. I am now capable of repairing theses power supplies but would like to buy the wizard power supply instead. I ordered three and paid over £300 to a company called Fixtronix of Ierland who are supposed to be the official Tc suppliers for these power supplies. Needless to say I recieved no response for six weeks then no response to some 12 emails enquiring about my order. I had to open a case with paypal to get my money back 1 month later still no money back. So I called a friend in Ireland and sent him to their premises to enquire about my order. I then got my first response  with an email and lame exuse about staff being ill and Tc moving factory. I got my money back through paypal the followig day.
I ve now joined The tribe after being forced here through the Tc website I have posted about this problem for over a month and not a single response to this common Tc electronics Issue. This clearly should have been a class action lawsuit, these units should have been recalled and repaired for free this is quite clearly a maufacturing fault with the power supplies. Great gear when they work but by not accepting this as their fault, is a very calous and greedy corporate stance by of the owners of Tc Electronics as far as Im concerned.
Can anybody help with finding these Wizard power supplies its been an absolute nightmare so far thanks.

Hi, I've been trying to get my pedal serviced or refunded since the 17th of january. Representative (Matt Smith) has told me that my refund would be processed when I shipped the pedal and then didn't answer with shipping info; I then posted here and was told the refund would go ahead without me shipping it back, and to wait for confirmation, I shouldn't even have had to write again; one month and several replies later, I have not heard back from him. I am extremely tired of dealing with this and cannot understand how Matt could have missed my dozen replies over four different means of communication. Please let me know what is going on with this service ticket.

Hi,

My TC Electronic Sub n Up Octaver failed within warranty period. Contact customer service and after long delay, they answered and offered refund to apologize for the delay. They advised me to package the pedal and send them the box measurements, which I did. Have written back about ten times since, they never answered back. What is this and what am I supposed to do?

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Hello,

I'm still succesfully using my System 6000 MKI everyday. After much toil, I've figured out how to use the ICON Software App with my Macpro running High Sierra 10.13.6 partition with ICON App 8.4 and on Mountain Lion 10.8.5 partition with ICON App 7.5. I can save presets successfully but I'm having trouble getting them back into the Frame on either partion. Can anyone give me some assistance on transfering the .syx files back into the Frame?

Bonjour

j'ai malencontreusement effacé mes licence sur mon I Lock virtuel

et j'aurais besoin de nouveau license/authorization activation/redemption code 

comment me les procuré  Merci 

Hey There,

I need to fix my bass amp and since this is a class D amp, my local amplifier repairman doesn't have the skill set to repair this. How should I go about the fix of this TC Electronic RH750 amp?  Send it out/back to the factory?  Any assistance will be greatly appreciated!  THX