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251,060 members
128,290 posts
  • paraphonic
    Contributor - Level 1
    2020-03-08

    Did a search and dont see anything. Windows 10 (1903) here and there's no editor tab on the latest Toneprint app for Windows.

    DId it go away? am i missing something? thanks

    snipppppp.png

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    0 161
    • paraphonic
      TC-Mike

      Artist Toneprints cannot be edited, as not all artists want to share their settings, which we honor. 


      Use one of the Templates instead as a starting point for your own Toneprint creations.


      Best regards,


      Mike

      • March 9, 2020
    • paraphonic
      paraphonic

      Thanks for getting back. 


      Nah, I knew you couldn't edit artists prints. There just used to be 2 big tabs, one for artist prints and the other said like "Editor" or something. New UI is..."different." I'm trying to be nice. Just a strange decision to have random templates and expect people to know you're supposed to edit them. 


      This app seems to change everytime I turn it on.


      Wish I would have just bought the pedal with the knobs.

      • March 9, 2020
    • paraphonic
      TC-Rasmus

      The difference in the new UI is that library is artist toneprints and the tab Templates is the editing bit of the app. Sorry for the confusion

      • March 9, 2020
  • su1327
    Contributor - Level 2
    2020-02-27

    Hello,

    I also got everything updated,and plug into Imac directly,Still can not connect to Hardware.

    Please help!

     

    Allewebwxgetmsgimg.jfifwebwxgetmsgimg (1).jfif

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    • su1327
      TC-Claus

      Hi su1327,


      We're working on a fix for this issue in Ableton Live. You can solve this by disabling System Integrity Protection ...


      To disable SIP, restart macOS and hold down cmd+R to boot in recovery mode. Launch Terminal and enter: csrutil disable


      Restart


      To check SIP status - launch Terminal and type: csruticl status


      All the best from


      Claus

      • March 1, 2020
    • su1327
      su1327

      Thanks! I will try it.


      Another question,I heard If I had the TC2290DT ,I can get a free Native version but need ilok registration.


      How do I get the ilok redeem code?


      I can not get any information from TC's Website.


      Thanks again!


      Allen

      • March 4, 2020
    • su1327
      TC-Claus

      Hi Allen,


      It's a free upgrade and You don't need an iLok. It detects Your TC2290-DT and works for 60 days when You unplug the module Here's a link to download the new version: https://www.tcelectronic.com/p/P0D3X/Downloads


      All the best from


      Claus

      • March 4, 2020
  • jgilhart
    Contributor - Level 2
    2020-01-22

    I like the app but the registration experience & support portal are quite frustrating/buggy.

    iLok - jgilhart

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    • jgilhart
      TC-Rasmus

      It sometimes ends up in the spam folder on your email, have you found it there?

      • January 22, 2020
    • jgilhart
      jgilhart

      I checked both Trash & Junk folders for anything around the purchase date (1/14) and didn't find anything.


      Thanks for your help, Rasmus.


      Jeff

      • January 22, 2020
  • JumpEggKiller
    Contributor - Level 1
    2020-01-17

    I didn't receive the Serial No. after i purchased TC Finalizer software by PayPal.

    Here is the receipt from PayPal。

    My e-mail is [email protected]

     

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    0 222
    • JumpEggKiller
      KenMitchell

      Hi Jay ( @JumpEggKiller ), 


       


      Welcome to the community.  Unfortunately, this is pretty much a user supported community so it's unlikely you'll get a resolution here.  I'd recommend you open a CARE ticket here: https://www.tc-helicon.com/brand/tchelicon/support#googtrans(en|en)


       


      Once you submit your ticket your should get an auto-reply email. If you don't, check your spam/junk folder.  That email will tell you that someone will contact you within one business day but be paient as that is more like a week or more these days. 


       


      Ken

      • January 17, 2020
    • JumpEggKiller
      TC-Rasmus

      Hi Jay (JumpEggKiller)

      Please send me your iLok ID and we'll send you a serial number.
      [email protected]

      Thanks

      • January 20, 2020
    • JumpEggKiller
      JumpEggKiller

      ID:  xianlilun


       


      Thanks

      • January 20, 2020
    • JumpEggKiller
      TC-Rasmus

      Hi again

      it seems like you've already activated the license, are you sure it is not working now?

      • January 21, 2020
    • JumpEggKiller
      jgilhart

      Same here.


      iLok ID - jgilhart


      finalizer.jpeg

      • January 22, 2020
  • ganglio
    Contributor - Level 1
    2019-12-31

    hello,

    bought on dec 16, opened for christmas, tried from mac and pc, tc flashback2 s/n 190403411, firmware 1.2.00 editor 4.1.23, tap delay off, mash on, and mash not working, sort of desperate. any help appreciated.Schermata 2019-12-31 alle 18.21.50.png

     

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    0 159
    • ganglio
      TC-Kristian

      Hi @ganglio 


      Which TonePrints have you tried? Some TonePrints don't support MASH unless you specifically map it in the MASH tab next to PRODUCT SETTINGS. 


      If you're using the standard TAPE or ANALOG settings from the TonePrint dial on the pedal, however, MASH should do some rather drastic sounds. 


      If nothing works, you should get in touch with support: 


      1) press 'support' at the top of the screen


      2) hit the blue 'create a care ticket' button


      - Kristian

      • January 1, 2020
  • Undiy
    Contributor - Level 1
    2019-12-17

    Hi all,

    I'm going to buy a [new] flashback 2, but it has an unusual white box (the ones on the internet have black and blue boxes). Is this one a real TC Electronic product or it may be a fake?

    Thanks

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    • Undiy
      TC-Lars

      Hi Undiy.

      That's a legit TC Electronic product. 
      Not a fake

      It's simply a matter of alignment of cardboard boxes across all products. Nothing has changed with the product inside. 

      Happy Holidays,
      Lars

      • December 17, 2019
  • bpmben
    Contributor - Level 1
    2019-12-16

    Just got a BC208 and it buzzes on the top speaker. My Music tribe case number is 01040995. Help please! 36B171DD-1A9C-45FB-B3C3-E492057A40F2.jpeg

     

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    • bpmben
      TC-James

      Hi Ben! Let's continue our discussion over on Twitter. We'll get you sorted.


      Cheers,


      James

      • December 17, 2019
  • javi_bassist
    Contributor - Level 1
    2019-11-17

    Hello,

    I've just bought three days ago a TC Electronic Polytune 3 Noir mini and the screen has broken. Do you know how could I replace it?

    Polytune 3_.jpg

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    0 283
    • javi_bassist
      TC-Lars

      Hi Javi.

      Are you sure that it's broken?
      Try to remove the protective plastic film and see what it looks like.

      To me it looks like the protective film simply has a few scratches. 
      Or do you mean that the diodes are not lighting up?

      Kind Regards,
      Lars

      • November 19, 2019
  • -Wabisabi-
    Contributor - Level 1
    2019-11-13

    Hi there,

    I need help please, because I have some problem with the right connection of my G Major I. I've linked my guitar to the combo amp (Roland VGA 5), and after I connected the Line Out (SEND) from my amp to the mono imput of G major and the mono output in Ext In. (RETURN). Is series connection. But I don't know why I can't use the function for mute the output and use the tuner, and also the sound don't work properly, there are so many feedback. I've tried also to activate the function Kill Dry, but nothing. Unfortunately I can't understand the problem. If someone can help me  should be great. Thank you in advance!Roland-VGA-5-V-Guitar-COSM-modeling-Amplifier-100V-DISCONTINUED-_57.jpg

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    0 131
    • -Wabisabi-
      kiskadar69

      "Is series connection.", No, it isn't.


      IMO the Roland VGA-5 is an all-in-one solution, so it is not designed to connect with the TC G-Major. You don't need to, because VGA-5 has COSM effects.

      • December 10, 2019
    • -Wabisabi-
      GiorgosIndie

      I don't know if it helps now, but  you can't take the line out of an amp and then just sending it again inside the amp!


      I don't know this particular amp, but I am pretty sure it doesn't have an effects loop, so you can use the G-Major only like this: guitar -> G-Major -> amp.

      • February 23, 2020
  • TC-Mike
    Triber Moderator
    2019-08-26

    our team is proud to present the new Hall of Fame 2 x4 :

    hof2 X4.png

    https://www.tcelectronic.com/Categories/Tcelectronic/Guitar/Stompboxes/HALL-OF-FAME-2-X4-REVERB/p/P0DHT#googtrans(en|en)

    What's new compared to Hall of Fame 2 at a glance?

    - 8 presets in 2 banks (banks can be toggled via foot switches too)

    - 6 toneprint slots to store cutom reverbs or artist toneprints on the hardware

    - 4 customisable MASH switches and Expression pedal (input)  allow for dynamic realtime tweaking of ANY FX parameter

    - Midi implementation allows for remote control of all FX parameters and preset recall 

    -customisable Shimmer reverb and other reverb types  via Toneprint app

    -dip switches for Kill dry and bypass mode can be directly accessed via toggle switches on the backplate

    What do you guys think?

    Any questions? , just let us know..


    cheers,

    Mike

     

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    • TC-Mike
      TC-Mike

      Since some have asked this for the Flashback 2 X4, here are the Midi specs for the Hof 2 X4: 


      hof2 x4 midi implementation.PNG

      • August 25, 2019
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