I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?

I had to buy my GoXLR from a amazon UK store. problem is im in AUSTRALIA. not easy to send back if issue.
I have setup my GoXLR correctly from what I can tell.

I watched youtubes and a google and followed every step.

However for some reason the broadcast stream mix is dead. Nothing is hearable in Streamlabs OBS or OBS.

so a quick run down.

SETUP

Routing table setup

Windows audio default devices and music app setup

Windows audio selection

OBS & Streamlabs OBS audio setup

GoXLR audio & mic setup (SHURE SM7B DYNAMIC MIC, Headphones Astro A50)

I have tried everything i can thinnk of but NO sound comes thru the BORADCAST STREAM MIX. in obs u can see and audio visual thru on the bars. so i tried added the mic manual in there an i can see the bars move when i talk. so its not the mic its something to do with the GoXLR broacast Stream MIX....

NOTE: the other things i have installed are (STREAMDECK, & VOICEMOD) I thought voicemod might be an issued so i completely shut it down and still issue.

NEED HELP URGENT... !

Hello I'am looking for the TC helicon Voicelive Rack MIDI System exclusive.

I cannot find the codes of the Sysex for Voivelive Rack

Thank's

Muru

Hello Everybody! 

I have an issue. I want to connect my Soundblaster Z to the Go XLR Mini, in order to have the quality sound of the DAC and manage the sound volume with the Go XLR.

I tried to connect the SBZ Line Out 1 to the Line IN of the GOXLR, but not sound gone throught the channel, then in my speakers/headset.

I cannot connect the optical line because the metal wing that stop the connector is broken, and it unplug constantly, it's not a safe connection.

Then i'm here to understand WHY i doesn't hear the sound. It's a Windows sound setting wrong? It's a connection mistake?

Please help.

I just want the DAC quality sound, and the comfort to manage the sound level and the other channels in case i want to make some streaming. 

Attached a fast draw of what i did. 

Regards and thank you!

Luca

Not a technical issue, please direct me to where this question would be more appropriate:

How do you set the default control tab in the GOXLR app interface upon open? Currently, it's the Mixer control tab that displays, and I would like it to default to the Routing control tab. Perhaps an .INI file somewhere I could edit?

Thank you.

Three of the Four Backlights for the Mixer Channel faders top label displays are working just fine. Working being that they're full bright and there isn't any negative lighting occuring. One, on the other hand, is permanently stuck on super dim if not off entirely and only receiving light from the display next to it. I've gone through the software to try and remedy this, but it's just permanently stuck this way, even in other colors, and I don't know if I am missing something or if it's defective? Has anyone had this issue or how to solve this? Picture doesn't do it much justive, but with my eyeballs, the left side image is really dark.

Hey, so randomly what would happen when i would be on my computer the app would stop working and the sound for my computer would stop. I cant talk on my mic, nothing. when i switch to the app, the app loads for a second, then closes. When i tey to reopen the app to get my sounds back, i get an error message of the app being timedout. I try running it in administrator and says the same message. The only way i fix it is having to restart my whole computer, and i find it really annoying that is the only way to get my sound back. I will show you the message it shows me when it crashes and me trying to relaunch it. I would love if anyone can tell me why this happens, because i feel like i wastyed $500 on this device. Thanks!

I upgraded from a goxlr mini to the normal goxlr today. I don't see any input from my mic when trying to set it up. I do hear my mic through my headphones when monitoring my mic though. I also don't hear anything else through my headphones except for my mic monitoring. I have selected everything correctly as default devices.

Hello,

Last year I created a ticket about the issue I'm facing with my TC-Helicon VoiceLive play. Until now no answer from the support.

I have performed all kinds of reset to the device explained in the manual (full reset etc....)  , installed the latest firmware etc... nothing solved .

The issue is the LCD screen display the information of the patch goes reverse and can not be readable from time to time, power off the unit and power up again solve the issue until after a few minutes (30m or 1h or so ) the LCD display goes reverse again.

Can someone help me on that ?  Anyone had this issue? 

In attach a picture of the issue.

Thanks for the support