What fancy wires do I need to buy so I can hear my Shure SM58 mic through the VoiceLive Play and my FP90X Roland electronic piano? The piano has beautiful speakers.  

Attached is a pic of the back of my piano.  

I'm not ready to record anything, still just working on making all the sounds come together. 

Thank-you very much!

Laura

Hello. I would like to know where I can find a poor recharging button for my GoXLR? thank you.

This ia a follow up to a first glitch question. I have included a screenshot of the issue. My VL3X is running the most up to date firmware 2.2.00 366. Out of nowhere I can no longer import backtracks. Using same formatted usb drive I've always used. I've made sure there is space left on the unit to import tracks. I performed a factory reset and reloaded my presets and even tried importing a backtrack immediately after factory reset and before reloading my saves. I am still getting a frozen screen where the top portion shows half of the IMPORTING TRACKS message while the rest of the screen is showing the track list. I have around 45 standard length songs loaded onto the unit and can import no more. Am I screwed? Any help would be greatly appreciated. An expensive unit to suddenly lose this crucial feature and I'm exceedingly frustrated after hours of research to no avail. Many thanks.

My brand new Perform VE gets stuck while starting up. Lights rotate forever and nothing happens.

Support page says "We'll be back soon".

I would be very sad to lose more time by sending it back to Thomann.

I'm very frustrated :( Please HELP

I purchased the TC HELICON PERFORM VE off of a friend. They lost the original cord but sent a video of them turning the device on by plugging it in with their guitar pedal chord. I have tried both a 12v 2a and 12v 1a power chord and neither of them worked. I tried integrating it into my setup with midi, mic, and audio interface and it still didn't turn on. I also tried plugging the chord into various outlets. Is there a reason why my device isn't turning on, what do I do? 

I have been enjoying my VL3 for years at home and started gigging with it over my larger boards.  Just as I was happy...  Boots and after a couple minutes of normal play the footswitch lights go out and the power button is unresponsive.  The screen stays on.  I have done the factory reset (went back to 2.0) and same thing.  I installed the 2.2.0 updated (which is what it had pre issues), same thing.  There has been a rattle inside it for a while.  So... I opened it up, and the pic is what I found.  Any ideas what this is and where it is supposed to go, which hopefully fixes my issue?

Hello:
Can someone tell me the steps to follow to update MIC MECHANIC? I can't update it, before it had a lot of echo repeats, now it only does 2 repeats.

After downloading the file, the only update that appears is old, (year 2014)

thank you very much, greetings.

This is not a support request, it's "just" some feedback.

Switching pic related on "silently" with an app or firmware update after it never having been on before was kind of a **** take.

I realize the setting is there for a reason, but where I come from the VOIP or streaming software takes care of that, not the hardware. Which I consider the GoXLR app part of. Great setting to have, very annoying setting to discover the wrong way.

Die Software VoiceSupport 2 erkennt mein angeschlossenen Play Acoustic als VoiceLive Play  mit Firmware Version 1.5.00B74.

Ich möchte gerne die Play Acoustic Firmware aufspielen kann sie aber nicht im Internet finden. Selbst nicht auf der Downloadseite von TC-Helicon. 

Ein Werksreset hat auch nicht geholfen.

Wollte mit VoiceSupport 2 nach einem Firmware-Updates für meine Geräte suchen s.A.. 

Wo bekomme ich die Play Acoustic Firmware?