Statistics

228,599 members
103,504 posts
  • New
    PeteMoody
    Contributor - Level 2
    2021-02-23

    Hey guys, looking for some advice...

    I recently picked up a new Performer VK for my keyboard so I can bolster my band's vocal harmonies.  However, I'm having difficulty trying to get it to work off my keyboard's note MIDI output. I don't want to run my keyboard audio through the Performer VK with my vocals mixed into one stereo feed because vocals and instruments are run into separate channels on our mixer (for obvious reasons).

    Is there a way the Performer VK can just listen to my keyboard's midi notes and work the harmonies off that, or can I run the headphone out from my keyboard to the Performer VK instrument input to achieve the same purpose, but not have the keyboard audio come out of the performer?

    Hopefully others have come across this and resolved it :)

    Many thanks!!

    read more...
    0 25
    • PeteMoody
      PedroRodrigues Hi PeterMoody Please be aware that the PERFORM-VK responds to Control Change (CC), Program Change (PC) and MIDI Tempo (not MIDI Clock) information. To block incoming CC and PC messages, hold the Set button while powering on. Note data will still be accepted in this state.
      For convenience, we have mapped many PERFORM-VK CC’s to the Behringer UMA25s controller keyboard.
      The “UMA25s Mapping” column shows the button or control on the UMA25s related to each control.
      MIDI PC Messages The product’s 3 presets correspond to Program Change Bank 0: 125, 126, 127
      MIDI CC List The following chart shows a list of all available control changes.
      The MIDI channel can be set by holding the Set button and pressing a note on a connected MIDI keyboard.
      The MIDI channel on which this note was sent will be used as the MIDI receive channel.
      • Feb 23
    • PeteMoody
      PeteMoody Thank you for your comprehensive reply Pedro :)
      What I actually discovered is that I don't need to plug the keyboard audio into the VK for it to pick-up the notes I play. Actually I merely had to plug in a MIDI cable from the keyboard out into the VK and it automatically picks the harmonies needed which is fantastic because the manual does not explicitly state this. I originally thought that MIDI only worked in "Notes Mode" but in fact it works in all Harmony modes.

      So to all other keyboard players out there who are loaded with the task of doing all the backing vocals in their band, this device is perfect for that!!

      The only thing I don't like about this harmoniser is that it follows the vibrato of the source voice which sounds very robotic. What would be great is if the harmoniser would just provide the additional harmonies but ignore or alter the vibrato so that they are not an exact copy of the source voice (like real backing singers do) and also turn down the sibilants on the harmony voices. That would create more realistic backing vocals.
      • Feb 23
  • New
    livreandre
    Newcomer - Level 1
    2021-02-18

    I´m trying to connect my voice Live 3 and receiving the error listed below

    My internet is normal

    0 23
    • livreandre
      WilliamR Hello, William from musictribe here. Are you using a USB hub by any chance? If you are try plugging directly into the USB port instead.
      • Feb 18
      • My Voice Live 3 dont Connect with Voice Supprt 2
        livreandre Directly ... but anyway the software dont connect at all .. it dont even pass to the scan
        • Feb 18
      • My Voice Live 3 dont Connect with Voice Supprt 2
        livreandre Thanks for your reply
        • Feb 18
      • My Voice Live 3 dont Connect with Voice Supprt 2
        WilliamR Also, check to see if your firewall is blocking your program from accessing the internet.
        • Feb 19
  • New
    rcrome1
    Newcomer - Level 1
    2021-02-13

    I have downloaded the software to my Mac, connected my Perform VE to my laptop successfully , but I don't know how to get any of the free preset packages. How do I connect Voice Support to the Cloud? 

     

    Thanks

    0 39
    • rcrome1
      PedroRodrigues Hi, rcrome1 please consider this is where you’ll find any “online” presets that are available. Each device will have a different set of presets depending on what’s been released to date. Please confirm that you computer has a internet connection.
      You may drag a cloud preset pack directly to the Backups area to create your own local copy of it. This allows you to rename or reorder presets, something you can’t do directly to the Cloud based presets.
      When you first synchronize, you’ll see a list of presets that are currently on your TC-Helicon device. The presets have various icons and colours that show both types of presets and their state.
      The name of the preset area will change depending on what you have selected on the Browser side of the screen.
      • Workspace – the presets most recently synchronized with your device
      • Backups – If you click the “parent” or top-most Backups button, you’ll see icons that show all backups and/or backup groups, like the group in the earlier example
      You may double click on a Backup Group to “dig” deeper and expose any individual backups within that group.
      • Feb 18
      • How do I connect my Voice Support 2 for my Perform E to the Cloud to get the free presets?
        rcrome1 Thanks for the response. I understand how I should be able to see the presets but they are not there under the "Cloud" section. I can successfully connect my Perform VE, I can update to the most current Firmware, I can access support through the Voice Support 2 help tab (that is how I communicating now) so I know I have internet connection. I quit my web browsers before connecting my Perform VE in case there was some type of security block , I also turned off my Firewall in case that was causing a problem. I did submit a service ticket through the help section too in case you can't tell me how to fix this . The screenshot shows how there is nothing in my Cloud presets available. THE ONLY THING I can think of is I could not find a Voice Live 2 download on your download page specifically for PERFORM VE so I downloaded one of the HARMONY Voice Live 2 downloads assuming the software was the same for all devices since you can manage them all with Voice Live 2.
        • Feb 21
    • rcrome1
      rcrome1 Thanks for the response. I understand how I should find the presets, but none are there. I successfully updated to the latest firmware. I took the step of quitting my web browsers before connection in case that caused a problem. I have turned off my Firewall too. I can access the internet through the support tab on VoiceLive 2, because that is how I am communicating with this forum. But nothing shows up under the Cloud tab. . I did submit a service ticket since I have tried several times to connect all unsuccessful.
      • Feb 21
  • New
    OraBanStr
    Newcomer - Level 1
    2021-01-30

    hi, I buy GoXLR but I don't know how to download the software, I visit the website and it gives me a download error

    0 24
  • New
    mikecurtis
    Newcomer - Level 1
    2021-01-06

    It broke. This is the A-B switch on a Voicetone Harmony G-XT.
    How can I replace it?

    0 41
    • mikecurtis
      WilliamR Hello Mike, Please submit a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on Technical Support to get started. We can get that part ordered for you.
      • Jan 6
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis That seems to be a black hole. I got an automated response, but nothing further.
        • Jan 11
      • My A-B switch got smashed by a piece of falling gear
        WilliamR Hello Mike, We can get you the replacement parts through the support portal. If you create a parts ticket, someone from our parts department can get this done for you. This is where we can line everything up for you to get all the parts you need to fix your Voice tone harmony gxt.
        • Jan 11
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis I can see my tickets in the queue and I see someone left a one line comment providing an apparent a part number, but I don't see how to get the part ordered
        • Jan 14
    • mikecurtis
      mikecurtis I wish. I find this process pretty cumbersome. I can see my tickets in the queue, and I can see someone responded with a part number, but I am getting no way to order the part. I think I have 2 tickets in the parts queue, (because I couldn't see the first one)
      • Jan 14
    • mikecurtis
      WilliamR Hello Mike, Sorry for the delay. Todd has just sent you a price quote through case number CAS-406878-D9T2F2
      • Jan 15
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis How do I see that? I'm on the Care Ticket Details page and I selected CAS-406878-D9T2F2 from my list of tickets, but I don't see anything from Todd. Nothing in my email either.
        • Jan 15
      • My A-B switch got smashed by a piece of falling gear
        mikecurtis
        • Jan 15
  • New
    CheyenneGoff
    Newcomer - Level 1
    2020-12-29

    I've opened 2 support tickets and have not gotten any return contact regarding the issue.  One ticket was inexplicably closed out as "problem solved".  I've tried calling TC helicon directly but, despite it being within the regular business hours, am told y automated message that I've reached them outside of regular business hours.  I just want to get my pedal fixed. The dial and 1 of the stomp switches has broken off just through normal use. I'm a regularly gigging musician and this pedal is a fixture for me. 

    read more...
    0 51
    • CheyenneGoff
      JacksonMace I agree with you ... I phoned as well and instead of connecting to a "real person" it went to dial tone. I'm a newcomer to Tribe but so far ... it's been frustrating. Just purchased a VoiceLive 3 so I sure hope the customer support will materialize from somewhere.
      • December 29, 2020
      • Play Acoustic Pedal
        ChrisEdwards1 Hi Jackson, if you have not yet done so I would recommend submitting a support ticket. This can be done by going to the support tab at the top of the page and scrolling down to the relevant are i.e. Service, Technical, Spare parts. If you do already have a case open could you please share with me your case number and I will investigate further.
        • December 29, 2020
      • Play Acoustic Pedal
        JacksonMace Thanks for the reply Chris. I was thinking that informational questions like mine didn't really require a support ticket. I kind of assumed those were more for repairs. I see someone else has replied to my question. It looks as if they searched the site and found someone else's questions that were similar to mine and then sent me the replies. Anyway thanks for getting back to me.
        • December 30, 2020
      • Play Acoustic Pedal
        JacksonMace Oh ..... and when I did look at a support ticket ... it requested a serial number. My question was being asked so that that I could decide whether or not to buy a Voicelive 2. So I couldn't proceed.
        • December 30, 2020
      • Play Acoustic Pedal
        ChrisEdwards1 Hi Jackson, I am glad to see your question was answered and please also accept my apologies I did not see your previous question. For future reference if you did require to get in touch with us via the ticketing system there is a Pre Sales section which will not request information such as serial number.
        • December 30, 2020
    • CheyenneGoff
      ChrisEdwards1 Hi Cheyenne, I hope you are well. Looking at our system I can see responses have been sent out on both of your cases and my colleagues dealing with them are currently awaiting a response. It is highly possible the responses could have routed to your spam or junk folders so I would recommend checking these locations. Please let me know if you cannot find them and I will ask for them to be resent.
      • December 29, 2020
      • Play Acoustic Pedal
        CheyenneGoff Chris, I have nothing in my spam/junk folder either....can you ensure the address is [email protected] and I will make sure to check back later today.
        • December 30, 2020
      • Play Acoustic Pedal
        ChrisEdwards1 Hi Cheyenne, thanks for getting back to me. I have double checked and they email address is correct, i will ask my colleague who has your case to resend this for you.
        • December 30, 2020
      • Play Acoustic Pedal
        CheyenneGoff Really strange...I'm getting nothing at that address. Not in junk, other or focused
        • December 30, 2020
      • Play Acoustic Pedal
        CheyenneGoff Perhaps if emails are not getting through, the musictribe messaging system could be used? As bars and restaurants (hopefully) open soon here in Michigan, I'd love to not miss a beat with my beloved PlayAcoustic.
        • December 30, 2020
      • Play Acoustic Pedal
        ChrisEdwards1 Hi Cheyenne, do you have a different email address I could have my colleague add to his response?
        • December 30, 2020
    • CheyenneGoff
      CheyenneGoff [email protected] is another one. I don't understand why I'm not getting email communications as I'm receiving notifications for responses to this message board...?
      • Jan 2
      • Play Acoustic Pedal
        ChrisEdwards1 Hi Cheyenne, I have asked the response to be resent to the email address on your account along with the new one provided. My only other thinking as to why the responses may not be reaching you is that your email provider is blocking them, this is just a guess at best though and I cannot fully confirm this is the cause. It may be worth trying to see if you can set approved accounts just in case this is the issue.
        • Jan 3
  • New
    Potapov
    Newcomer - Level 1
    2020-12-21

    Hi! Is there some sort of block diagram that what goes into a guitar processor. I can't understand why the drive turns off the amp, and the compressor lives its own life, can work on its own as an Overdrive and not respond to the output equalizer...

    read more...
    2 50
    • Potapov
      Potapov what goes for what?
      • December 21, 2020
    • Potapov
      PetGerbil If you've got that diagram, then I assume you've got this one ?...
      I'm not too sure myself what goes where, But I think the "drive" block just replaces the gain part of the "Amp" setting when activated, leaving the other settings of the "Amp" unchanged.
      At a guess, this is because it is much quicker to swap between 2 or 3 settings of the "Drive" part, rather than have to reload into memory all the settings of the "amp". Most of which wouldn't need to be changed if all you need is more gain.
      • December 22, 2020
      • block diagram guitar proceccing voicelive3
        Potapov Yes, thanks for the diagram. Glad that wah-wah goes in front of the drive. You can find a good resonance to create an amazing sound for heavy metal. After I figure out where the fault is and what makes the overload in the guitar path...
        • 1
        • ·
        • December 23, 2020
  • New
    TC Helicon
    Triber Moderator
    2020-12-03

    MP-85

    - bit.ly/TC-Helicon-MP-85

    Product Video: https://www.youtube.com/watch?v=7P0yOl-mo-w&feature=youtu.be

    This is what every singer deserves – a microphone engineered for the sonic realities of modern vocal performance and simple one button control of TC Helicon vocal effects

     

    #TCHelicon #MP85 #Microphone #DynamicMicrophone

    read more...
    0 135
    • TC Helicon
      BobSmith682176 What does this offer that the MP76 didn't as i only see one button and is the 76 discontinued ?
      • December 14, 2020
    • TC Helicon
      Lucy77 When will the MP 85 be released in the United States? I have been looking for it everywhere
      • Feb 28
    • TC Helicon
      DannyG Board Admins, can you answer the above 2 questions? I compared specifications from Hellicon, and this appears to be the exact same as the MP-75. We'll wait for Board Admin or Helicon reply....
      • Apr 17
    • TC Helicon
      BobSmith682176

      the 76 doesn't seem to be for sale anymore i'd like to know why ? have there been complaints, we have bought all the Voicelive linked mic's be nice to know if its been upgraded oran upgraded version with the 3 switches is on the way, but this looks like a down grade back to a single switch?

      • Apr 19
  • New
    Future2
    Newcomer - Level 1
    2020-12-02

    Die GoXLR Serie ist nicht nur für die Broadcast Szene interessant. Auch für die Gaming-Szene öffnen sich ganz neue Möglichkeiten.

    Beispielsweis meine beiden Söhne, sehr PC affin in unterschiedlichen Richtungen sind, waren auf der Suche nach einen kleinen Mixer. Er sollte eine einfache Anbindung am PC haben, die verschiedenen Audioquellen verwalten können in Richtng Mikrofon, Kopfhörer, Lautsprecherboxen, Subwoofer. Er sollte klein sein, typische Feature´s in Sachen Klaneistellungen haben und ein bisschen was für Auge bieten.

    All dies bietet der GoXLR mini.

    Nach längeren Arbeiten damit fiel jedoch auf, dass noch ein paar Möglichkeiten fehlen, um das Ganze abzurunden. All die Leute aus der PC-Gaming-Szene, die damit gearbeitet haben sagen übereinstimmend:

    - Mind. noch 2 Fader/Kanäle mehr

    - 1 separater Lautstärke Poti vorne neben dem Kopfhörer-Ausgang nur für den Kopfhörer

    - 1 zusätzlicher Lineout für den Anschluss eines Subwoofers

    - Alle Audio-Ausgänge mit einen EQ versehen, wie der für den Mic-Eingang

    - Software Schnittstelle zur Einbindung eines USB-wireless Headset, um beispielsweise den Kopfhörerausgang auf das Headset zu routen

    - eventuell eine Bluetooth Anbindung an Smartphones/Tables

     

    Sollten diese Ereweiterungen nach Vorgabe des GoXLR mini vorhanden sein, wäre dies der perfekte Mixer für die Gaming Szene und würde wohl einen regelrechten Boom auslösen. 

    Das Mangament / Entwickler-Team von TC-Helicon sollten diese Gedanken mal aufnehmen. Der Erfolg wäre garantiert. Viele der Gamer warten sehnsüchtig auf die Innovation...

    Hier mal ein Beispiel für die Gestaltung.

    read more...
    1 43
  • New
    Yrsa
    Newcomer - Level 1
    2020-11-27

    How do I connect headphones to my Mic Mechanic? 

    0 40
    • Yrsa
      kiskadar69 It is not possible directly. One possible solution is to plug the output of the Mic Mechanic into one of the inputs of a mixer and plug a headphone into the headphone output of the mixer.
      • November 27, 2020
      • Mic Mechanic 2
        Yrsa Thank you. Can you recommend a mixer that’s not too expensive?
        • November 28, 2020
Go to page