• New
    Ssgrumman
    Contributor - Level 3
    2022-05-05

    I have just under a dozen Turbosound TFX-152M-AN which 3, only 1-2 years old, always transported safely, that have had failures. Here is what, after many hours, the cause of the failure is. Since the are not supplying parts at all, or fast track replacement units, well, I'm speaking up.

    1) The center cone, as part of the "coaxial" aspect of the monitor, is GLUED IN WITH A SEMI NON-HARDENING AGENT. I've had 2 that have done this. The glue was also not properly spread evenly which doesn't help the situation one bit.

    2) The tweeter"high end speaker which uses the cone for the out bound signal to go thru the 15" low end speaker diaphragm can rupture at mid signal strength. This in itself is just poor design. 

    *** My suggestion if you have these, DO NOT SEND THEM IN. THERE ARE NO PARTS AND YOU MAY BE MONTHS BEFORE YOU GET IT BACK! I had 2 go down a week apart. One with the tweeter and one with a detached cone. I just made one out of two. 

    read more...
    0 11
    • Ssgrumman
      WilliamR Please click the support link above and create a tech support case. Someone will get this sorted out for you as soon as possible.
      • May 5
      • Turbosound TFX152M-AN monitor failure/ cone glue not holding, tweeter failure
        JeffRusin They had a batch of speakers where the magnets cracked too and it has nothing to do with the way the speakers were handled. It’s always fill out a service ticket and if you do you’ll wait a month to hear back with no results
        • 1
        • ·
        • May 10
    • Ssgrumman
      Ssgrumman

      I have come up with the repair for the detached cone issue. I will post it on YouTube.

      • May 18
  • New
    Garoeb
    Newcomer - Level 1
    2022-03-15

    Good morning. Don't you have this iQ15 Turbosound Twitter? 


    For one speaker, we want only Twitter.
    For the other speaker, we want Twitter and the whole Twitter holder/cover.
     
    Please see the attached picture of the sample.
     
    I thank you. 
    read more...
    0 19
    • Garoeb
      synergyavs I can get you an alternative which will do the job just fine.

      I'm based in the UK so unsure what to do on that one, but give me a shout if you want.
      • Mar 18
  • New
    JeffG503
    Newcomer - Level 1
    2022-01-07
    0 46
  • New
    DJBIG1
    Newcomer - Level 1
    2021-12-18

    Hey guys,

    Am getting an over temp warning on my turbosound siena.

    Any help will be much appreciated 

    Find photo uploaded below.

    0 17
  • New
    mbgregg
    Newcomer - Level 1
    2021-11-30

    Hi, everyone. I have a production company that doesn't require the Line Array system we bought four years ago. If anyone is interested, it's a Turbosound Line Array system that has the listed pieces below. The system is located in New Hampshire, USA. Please contact [email protected] if you're interested. Fair offers will be accepted.

    read more...
    0 43
  • New
    IvanAmadoFuentes
    Newcomer - Level 1
    2021-08-03

    Looking for a replacement mother board, turbosound audio was dropping, now making no noise at all, but turns on. I've called and contacted! Pls help.

    0 72
    • IvanAmadoFuentes
      Dale_M Hi there I think I have found your support request ticket on CAS-476138-V9H3R1 -I will reply to you shortly.
      • August 3, 2021
  • New
    Tele68
    Newcomer - Level 1
    2021-06-29

    I understand that the LP100hz setting is the crossover point between the sub and the tops but what is "select the desired crossover frequency *For subwoofer systems 50 hz - 150 hz"? Is that for setting the lowest frequency you want the sub to go?

    read more...
    0 85
    • Tele68
      DavidKnighton Hello Tele68,
      I believe it is the opposite. You will set the sub crossover to the highest desired frequency. If you're using the mated tops, you would set the crossover frequency to the same setting, and the tops will play down to the lowest frequency desired.
      • June 29, 2021
    • Tele68
      Tele68

      • June 29, 2021
  • New
    FifoBombarengueElpesoCompleto
    Newcomer - Level 1
    2021-05-23

    i need 2 main board or 2 powered    my is broken 

    0 99
    • FifoBombarengueElpesoCompleto
      KyleJohnson Hello, Kyle here with Music Tribe. To order spare parts please click on Support and then Spare Parts and submit a ticket.
      • May 23, 2021
    • FifoBombarengueElpesoCompleto
      FifoBombarengueElpesoCompleto

      I am new and I do not understand this page much, I would like a phone where they speak Spanish to be able to buy what was damaged to the speake

      • May 23, 2021
      • siena 12"
        GaryHiggins Lamentablemente, no hay soporte telefónico, MUCHOS usuarios desearían tener un número de teléfono para llamar. No está solo allí ... Así que el ticket de asistencia técnica / asistencia técnica es su única opción. Sin embargo, esta opción en particular (partes) es bastante simple en comparación con otras. Buena suerte
        • May 24, 2021
    • FifoBombarengueElpesoCompleto
      FifoBombarengueElpesoCompleto gracias e llenado 3 veces el ticket y todavia esperando respuesta
      • May 24, 2021
  • New
    Alexjurda1414
    Newcomer - Level 1
    2021-05-11
    0 103
    • Alexjurda1414
      Nigel67 Hi Alexjurda1414. Please contact our spares department and they will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. A colleague will then get back to you with pricing and availability. Many thanks
      • May 10, 2021
  • New
    marciodantasdj
    Newcomer - Level 1
    2020-11-05

    Hello, I'm having trouble finding this ix12 button, could someone help me? where do I find to buy?

    thanks

    0 157
    • marciodantasdj
      DavidKnighton Hello Marcia Dantas,
      You can order these from Music Tribe by clicking the SUPPORT tab at the top of the page and submitting a SPARE PARTS ticket. Please provide the picture and model number on your ticket. Someone should be able to source this part.
      • November 5, 2020
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