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97,932 posts
  • New
    Newcomer - Level 1

    Hello, I'm having trouble finding this ix12 button, could someone help me? where do I find to buy?


    0 42
    • marciodantasdj
      DavidKnighton Hello Marcia Dantas,
      You can order these from Music Tribe by clicking the SUPPORT tab at the top of the page and submitting a SPARE PARTS ticket. Please provide the picture and model number on your ticket. Someone should be able to source this part.
      • November 5, 2020
  • MarkMcGreevy
    Newcomer - Level 1

    Hi, i was wondering if Turbosounds sells a replacement handle for a IQ18b, i have only had it for about 3 years but can't seem to find the original sale reciept for the warranty   Thanks

    0 31
    • MarkMcGreevy
      RexBeckett Hi Mark, I suggest that you open a Care ticket for this. At the top of this page, click Support -> Create a Care Ticket and select Type: Spare Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • October 19, 2020
    • MarkMcGreevy
      MarkMcGreevy I opened a case CAS-149014-G8V6X5  but not sure if I waited to long to respond..
      • October 31, 2020
      • Turbosound IQ18b
        RexBeckett The Care team usually respond within 2-3 working days. Keep watch on your email spam/junk folder.
        • October 31, 2020
  • Turbosound
    Triber Moderator
    We’re bringing new features to the Turbosound website to make it an even better experience! Visit today! #Turbosound #NewWebsiteFeatures
    0 33
  • Mateusz
    Contributor - Level 2


    I am considering buying NuQ 118B-AN subs and I have a question regarding that model. In the picture presenting back of the speaker there are 4 bolts in each corner (16 in total). Are they indented for wheels? Does the speaker come with wheels in the box, as the iQ18B does? Manual nor product page says nothing about attaching wheels, so I am a bit confused.NuQ118B-AN_P0B4K_Rear_L

    Thank you in advance for clarification!

    1 134
    • Mateusz

      @MateuszI'm not an employee but those holes are for the wheels and I would be very surprised if the wheels were not in the box-I would protest loudly if not

      • January 14, 2020