Statistics

251,060 members
128,290 posts
  • DonaldTaylorJr
    Newcomer - Level 1
    2020-07-21

    Hello>I'm the original OWNER of my VoiceLive2 and when I got it out of the box-it was a snap to set 'her' to rec. on Channel 3 (played by my left chord hand) from my YAMAHA PSR S910 keyboard. I never once used it as a stompbox rather placed her right on my music stand & pushed the buttons w/ my right hand.

    For 1 thing trying to get Voicesupport pgm to work was a day-mere ! I kept trying upteen times until this AM when as soon as i booted & got to the desktop, I opened Voicelive 2-it opened ! Then, I plugged in my Live2--they synched up but then I could ONLY update-which it did YET, i still have the same issues with the harmonies triggered by my ONE MiDi keyboard (That always worked b-4) did not read my midi notes or chords played by my left hand. i finally got it to work--UPDATED_ and it would NOT play the vocals as i played them. I always was able to play Sus4ths & slide to a simple major chord. i.e. C-E-F-G that slides into C-E-G.

    Now please note, I had had to put my beloved VL2 in her case as I've been fighting a real battle w/ stage 4 throat "C".  because of the time off, I've forgottten a LOT of the controlling knowledge I had of 'her."  NOW I desperatly  NEED YOUR HELP. I'm enclosing the URL of My Utube music videos.

    https://www.youtube.com/watch?v=i4N8NK0Kk2M            (r & r lullibye)

    https://soundcloud.com/dontaylor811/i-believe-in-music-10-25- 15take-one-uremix-5-2-2020

    Now I wasn't a great vocalist yet, I worked steady 5& 6 night hotel gigs on the road & even was a member of DION & the BELMONTS (reformed band).

    1 more thing:  I can NOT seem to eliminate the "flange effect" on my double vocals. It used to sound like ME. Now, I have been frustrated for over 4 weeks which finally got me to post you here.

    I have better pics but I have to jpoin my wife for dinner. I look forward to hearing back from SOMEONE-not like last week when i got a case# and no followup. Thanks for your time.

    Regards,  Don Taylor

     

    read more...
    0 107
    • DonaldTaylorJr
      DonaldTaylorJr I have since LOST 86 lbs since this pic ! Radiation & chemo was my ''diet." I'm a fighter & intend to fight on & ROCK ON_ I really need my VL2 to help my moral.
      • July 21, 2020
    • DonaldTaylorJr
      DonaldTaylorJr PS-Once i got the UPDATE i tested & still got JAZZ chords instead of simple 1-3-5's. ALSO, once I had the software up & running--what the hell could I do with it ? I'm going on 70, I don't need more aggravation.
      • July 21, 2020
    • DonaldTaylorJr
      NicJonesMT Hi Donald.
      I've just found your case on our CRM and one of the American Support team contacted you on the 16th.
      Can you please check your Spam/Junk folder for an email from us?

      I have also asked my colleague to send you another email/contact you first thing.
      • July 22, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        SethMusicTribe Do you have a faceBook I could contact you on?
        • July 24, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        DonaldTaylorJr https://www.facebook.com/Donny-T-314625375596325 I'm sorry i did NOT see your note here 'til now. Is it possible that if i recorded an MP3 of my issues you would better HEAR rather than read my issues ??? ALSO--Kindly google the song "Rock-n-Roll is here to stay" the intro where there is ONE NOTE at a time sung--I can NOT replicate that. Please advise because i was once able to do that. Thank you
        • July 26, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        DonaldTaylorJr My VoiceLive2 doesn't play the correct harmonies. Donald Taylor Jr
        https://www.facebook.com/Donny-T-314625375596325 I'm sorry i did NOT see your note here 'til now. Is it possible that if i recorded an MP3 of my issues you would better HEAR rather than read my issues ??? ALSO--Kindly google the song "Rock-n-Roll is here to stay" the intro where there is ONE NOTE at a time sung--I can NOT replicate that. Please advise because i was once able to do that. Thank you
        • July 26, 2020
      • My VoiceLive2 doesn't play the correct harmonies.
        SethMusicTribe I messaged you on your Face Book.
        • July 27, 2020
    • DonaldTaylorJr
      DonaldTaylorJr https://youtu.be/Ktj4EhgNPjE this is how I use my VL2 in my studio (Utube Video)
      • July 22, 2020
    • DonaldTaylorJr
      DonaldTaylorJr This is how I've utilized my VL2 on stage as I impressed so many w/ my multi harmonies.
      • July 22, 2020
  • GroverKnight
    Newcomer - Level 2
    2020-06-13
    I have a VOICELIVE 3 with a malfunctioning display, however the unit still works. I live in Hawaii and there is no local service center available. I had a local technician try and repair the unit using the instructions provided to me by the support team. Here is what he had to say: On May 29, 2020, at 4:46 PM, Tuned In Engineering wrote:  Hi Grover, I was able to remove, clean and tighten the SD card, but no change. All cables and boards are installed correctly. Test mode does work, so the unit seems to be functioning. On Jun 2, 2020, at 6:24 PM, Tuned In Engineering wrote: Hi Grover, Unfortunately, I have been unsuccessful at getting the display back on your voicelive. I repaired some solder joints and checked the voltage regulators and signals I could access. I would suspect that the display driver/drivers are the problem, but I can’t be certain. I tried everything on the TC website and can’t find any other service info on this. Below is a photo of the display. It is practically useless without a functioning display. Can you offer any suggestions or are parts available that my technician could get to make the repair? Thank you in advance.
    read more...
    0 141
  • RandyB
    Contributor - Level 1
    2020-06-13
    I am trying to set up my MIDI Baby 3 to turn on and off harmonies on my Voicelive Touch 2 with a CC message and not having success. I have emailed Disaster Area and await a response. All the commands seem to be sent out right. I duplicated what gets sent from the onboard harmony switch on the VLT2 and a Switch 3. I am hoping there is someone who has been successful doing this. There is a twist that may be a hint. If I connect a 5 pin MIDI cable and turn on MIDI rather than USB on the VLT2 it works. The messages sent are a little different though. There is a Merge setting on the VLT2 that allows Midi on both USB and 5 pin but when that is on the VLT2 does not get the PC message when I swipe to the next song. For that to work it must be set to USB. I have posted to Facebook group, nothing so far. MIDI Baby 3 is sending up and down page CC commands to my iPad running BandHelper. Looking for suggestions.
    read more...
    0 172
    • RandyB
      leah Hey Randy! It looks like William from our Customer Quality Support team has reached out to you via email. Please check out your email inbox and respond to William's email for further assistance. Thanks!
      • June 19, 2020
    • RandyB
      RandyB Hi Leah, he has and I appreciate the time. here is my response, Hi William,



      From Page 69 of the manual:
      MIDI CTRL parameter

      The MIDI CTRL (Control) parameter defines which ports (USB and/or the physical MIDI input) are used byVoiceSupport soft- ware and for MIDI keyboard input and control.

      Merge setting (default)

      When you set the MIDI Control parameter to Merge, a computer running VoiceSupport software can be connected to the USB port to control and update the device. MIDI notes, control messages and MIDI Clock are received via the physical MIDI Input jack on the device.

      MIDI setting

      When you set the MIDI Control parameter to MIDI, the USB port is ignored. MIDI notes and control messages are received via the physical MIDI Input jack on the device.You can also use MIDI System Exclusive messages on the MIDI Input jack to import presets using librarian software on a computer.

      USB setting

      On this setting, the physical MIDI In is ignored.The USB port on the VoiceLive Touch 2 is used for both VoiceSupport and MIDI notes and control messages.

      Here is my problem. If I choose MIDI in my settings I can turn off and on the CC changes for harmonies with my MIDI pedal, however I loose the ability to make Program changes so swiping to the next song to load the appropriate harmonies is lost. If I choose USB the opposite occurs no Harmonies off and on CC, Program changes work.

      This statement from the manual means this should work hence I believe the device is not working as sold., .The USB port on the VoiceLive Touch 2 is used for both VoiceSupport and MIDI notes and control messages.

      In response to your statement, "I believe it is usb in or midi in but not both."I know that it can do this from software because I was previously using click/backing tracks with MIDI through BandHelper on my iPad and the MIDI messages from the USB port to the VLT2 worked. Both CC and PC messages worked.

      So it seems to me that this should work though the USB from the MIDI Baby 3 which is sending the correct info as can be seen by the fact that it gets through MIDI.

      I see this as a broken function on a current product that needs to be repaired.

      I have owned several TC Helicon Harmony pedals and I want to keep using them but this means I need to look elsewhere to get something that should be working according to our manual.

      Hope to hear from you, happy to talk via Skype, ZOOM or phone,

      Randy
      • June 20, 2020
  • Bemper2
    Contributor - Level 1
    2020-05-03

    As a male singer, I need this vocal processor have the ability to program, in real time, female singers that would be singing harmony wih me as I sing.  Does anyone know if the TC Helicon VoiceLive Rack has this capability?

     So there's no confusion, here's a photoSo there's no confusion, here's a photo

     

    read more...
    0 67
  • Soulfood
    Contributor - Level 1
    2020-03-25

    Hi Guys,

    I own the TC Helicon Voicelive Rack.

    I would like to perform a FACTORY RESET to the hardware and return it to its natural state when it was shipped.

    Any information or guidance will highly be appreciated.

    Thanks

    TC VLIVE.jpg

    read more...
    0 244
    • Soulfood
      TCH-Rob

      Hi @Soulfood ,


      All the information on how to perform a factory reset on Voicelive Rack are on page 13 of the manual. I've copied and pasted it here: 


      "This can be performed to initialize all presets and
      system parameters back to their factory defaults.
      To perform a global reset:
      1. Power up the unit.
      2. When the first text is displayed in the LCD
      window, hold the 4 buttons listed below and
      continue to hold until the reset prompt is
      displayed:
      • µMod
      • Delay
      • Reverb
      • Tone
      This procedure can take up to 2 minutes."

      • March 25, 2020
  • Henko
    Contributor - Level 1
    2020-02-28

    Hello, i got a TC Helicon voivelive 1 from a friend.

    I would love to know how to do a factory reset on this unit in oder to use it for myself.

    Can`t find anything on the internet

    Hope someone here can help me out.

    1.jpg

    1.jpg
    read more...
    0 607
    • Henko
      TCH-Rob

      Hi @Henko ,


      I asked around here at the TC Helicon office and it seems that there might not be a global factory reset function on the original voicelive, and if there is, we don't know how to do it! 


      That said, you can reset individual presets and songs in the Voicelive's settings; you can find more information on how to do this on page 44 of the Voicelive user manual. Hope this helps! 

      • February 28, 2020
  • bearaby
    Contributor - Level 3
    2020-02-18

    Is there a way to connect the Perform V to my mixer as an aux to allow the effects to go to more than one microphone?86794893_809652866204281_4606490512453533696_o.jpg86970265_809642039538697_125059607889444864_n.jpgtempsnip.png

    read more...
    0 103
    • bearaby
      RexBeckett

      @bearaby 


      The Perform V input and output operate at mic level so are not suitable for direct connection to a mixer's FX/Aux Send and Return. You could use a 40dB Attenuator  or a DI Box to connect the mixer Aux Send to the Perform V Mic In. You would need to use a mic input on the mixer for the Perform V Mic Out.


       


      I don't know how well this would work in practice. I think you would get better results using an FX processor that is designed to work at line level. For example: Behringer FX2000 or TC M350 

      • February 17, 2020
  • TomMeehan
    Contributor - Level 2
    2020-01-26

    vl3x.jpg

    I am having trouble getting my guitar signal to go to either the main or the guitar outs.  Guitar thru works fine.  As far as I know i've done all setup steps correctly.  Any insights would be greatly appreciated.

    read more...
    0 224
    • TomMeehan
      PetGerbil

      Everything turned up in the "Mix" section ?


      (press the "Home" button, then twiddle one of the four mini knobs)

      • January 26, 2020
    • TomMeehan
      davedroug

      by the looks of it on the bottom line in output you have it set to usb stereo now i maybe wrong but you need to change that to guitar voice try it if my memory serves me right thats what i did

      • January 27, 2020
    • TomMeehan
      TCH-Rob

      @TomMeehan I would echo @PetGerbil suggestion; you can adjust your mains guitar volume in the "mix" section. If this doesn't work let us know and we can continue troubleshooting!  

      • January 27, 2020
    • TomMeehan
      TomMeehan

      [note Somehow this reply got placed in the wrong place.] Thanks for the suggestion. It appears that changing the USB Out setting is locked based on the USB Input mode. The options in input are DAW Tracking, DAW Insert, Stereo. If Daw tracking is selected, the output options become: SAME AS XLR, DRY VOX L, GUITAR R. Neither of those settings fix the problem. Note there is no option GUITAR VOICE. 

      • January 27, 2020
    • TomMeehan
      TomMeehan

      All the mix levels are maxed out. Still no guitar signal ?

      • January 27, 2020
  • ThomasJungi
    Contributor - Level 2
    2020-01-26

    Hello.
    I will use the TC-Helicon voicelive touch2 as an audio interface. In the technical specification is written that the VLT2 has a 24 bit DA/AD. There exists no asio driver for the VLT2 so I have to use the asio4all driver. It works with this driver. But the asio4all tells me that the input and output has only 16 bit DA/AD. How can I achieve that the asio driver will work with 24 Bit for the VLT2?
    Thank you  for your support.
    Thom

    asio4all-vlt2.jpg

     

    read more...
    0 213
    • ThomasJungi
      KenMitchell

      Hi @ThomasJungi , 


       


      I suspect the 24 bit AD/DA is referring to the internal processing and not the USB audio interface.  I can't find anything in the documentation that specifies the USB audio spec.   44.1-48k, 16bit is CD quality which should be fine for most applications.  I only use high bitrates when I know I'm going to be doing some precision editing of the audio.  


       


      Hope this helps, 


      Ken

      • January 26, 2020
  • Mido
    Contributor - Level 1
    2019-07-15
    • Mido
      TCH-Rob

      Hi @Mido!


      The picture you posted is the voicelive 3's tone menu! The tone section uses adaptive eq and compression to work a bunch of magic and make your voice sound better. A good default setting is to set tone to "on" and leave shape, compress, and de-ess around 50%.


      Hope this helps! Let me know if you have any questions.

      • July 16, 2019
Go to page