Hi @ThomasJungi , 

I suspect the 24 bit AD/DA is referring to the internal processing and not the USB audio interface.  I can't find anything in the documentation that specifies the USB audio spec.   44.1-48k, 16bit is CD quality which should be fine for most applications.  I only use high bitrates when I know I'm going to be doing some precision editing of the audio.  

Hope this helps, 

Ken

Hi @Mido!

The picture you posted is the voicelive 3's tone menu! The tone section uses adaptive eq and compression to work a bunch of magic and make your voice sound better. A good default setting is to set tone to "on" and leave shape, compress, and de-ess around 50%.

Hope this helps! Let me know if you have any questions.

Hey @TomHigginsom,
Please get in contact with our support team, they'll be able to troubleshoot with you and discuss repairs if necessary.  Good luck!

Chuck the device and find a different f/x processor from a different company.

It appears there is no fix for this and Music Tribe has scrubbed all the old forum posts about it.

From my experience with my VoiceTouch 2, this blue/white screen issue is a random occurance. For me, it self-resolved, and now it's happened again and I can't fix it. 

A very lucky guess is that it looks like a contrast misadjustment... If the unit is out of warranty and if it was very impractical to have it serviced by a certified TC Helicon tech.. Before using the unit as a paper weight, I'd open the unit and try to locate a small potentiometer very close to the display.. I'd turn it a very slight bit, power up carefully and see if anything improves at all...

Good luck.

PS: I am a tech myself but in no way connected to TC Helicon other than owning a unit myself. No issues so far.

Hi Tom,

I have been gigging with VL3x for about 3 years now and this has happened to me twice. It's probably that the SD card become unseated. Fortunatly during rehersal or sound check. So the show went on. 

If you unit is out of warrenty and you are somewhat of a handy person there are many video's online that can show you how to fix it. 

video link of many.  blob:https://www.youtube.com/71fe5c17-c850-4251-a5ed-1e2b70a3d62a

I have done it twice. I love my unit but this seems to be a common problem that TC Helicon should be addressing when if they ever update the unit. I hope they do because I'd love them to add midi mix control and more I.O. options. Non the less it has been working great for me so far.

Good luck.