I have the larger X-Touch (8 channel, 9 faders). Here's what happened...

It was fully functional until I pressed the INST buttom in the Encoder Assign section at the top. When I did that, everything froze. No buttons would work. Now when I restart it, the firmware version comes on (1.22) for about 3 seconds, then it goes off. After that, the only lights on are the backlight of the channel lights (nothing displayed on them) and the ring around the main encoder button. Nothing I do at that point changes anything.

• I have reinstalled the firmware, which it does successfully.
• I have nothing connected except the power cord (in order to remove as many variables as possible).
• If I turn the faders up before I restart, it brings all the faders down once I start it. So the mechanical part of the faders is working.
• If I restart and hold down the channel 1 Select button, it will let me change modes (both LEDs show what they are supposed to) and it will save it. But when I restart, there is no change in function (though the mode I saved is the mode it is in).

I bought the unit about 5 years ago, but never took it out of the box until two weeks ago. It has about 5 hours of use on it. When it worked it was an amazing machine.

Any ideas?

Wayne

just took delivery of a new X-Touch ... successfully updated firmware to 1.22 

however the unit shows no LEDs on and no buttons responsive ... only the ring around the jogwheel and the empy scribble strips are illuminated ... all channel faders revert to -inf if moved

is this unit faulty?

I bought an XR-18 and X-Touch which were delivered today.  I noticed that the right-hand digit of the timecode display is missing the middle bar, so for example an 8 effectively shows as a 0.  I doubt there is much that I can do and will be contacting the seller tomorrow to start the return process and get it swapped over.  Obviously not a major problem, but I wondered if this was a common fault?

The image below demonstrates the problem - the number on the right should be a 6.

Hi,

Using Cubase 12 and the Xtouch one for control.  I am Behringer has a template for Cubase which works for most of the features.

However, I am unable, (or I don't know how) to assign the F1, F2, F3, F4 buttons to anything.  I can't even get Cubase to recognize that I'm touching a button on the XTO in Midi remote section, (this is where you can set any button of a Midi controller to any function in Cubase).

I know I may be confusing Midi controller with this DAW controller, but is there a way to assign the 4 blank F buttons on the XTO to actions in Cubase?

Thanks for any help you can provide.

On a side note, Behringer, please use a larger font on your templates!  In a dim studio, I can't read anything.  I had to use a label maker so I could clearly see the functions. (PIC)

The additional menu does not work too.

When I try to connect to USB the display shows "UP 1.21 Err". Without USB it also shows "UP 1.21 Err".

While upgrading firmware, the display shows "UP 60 08", the mute button is lit on channel 1.

I have the same results on the computer with an Intel processor and on the computer with Rayzen processor.

I get to the end of a large sesssion in logic pro and begin to automate the tracks in the session with the X Touch One and my automation moves are off. The fader moves in sync with the Logic channel fader but the written automation is delayed. This only occurs when I have plugins engaged but works perfectly on an empty session (note that when moving the X Touch fader up and down the volume follows correctly). I have sample accurate automation set to 'volume, pan, sends, plug-in parameters' but still no change. It seems that this is a latency issue, but I wonder if this can be fixed. Using less plugins is not an option for me.

Any help would be much appreciated. 

Thanks

Hello, I've purchased a used BCF2000, the problem is when in zero position, the 1st fader is slightly below the rest of the fader.

I've tried run the calibration use method: turn off > hold learn button > turn on > release learn button, but the problem is still there.

Is there any physical adjustment to the fader, to align with the rest fader?

Just got my new X-touch. Plugged it in and powered up, but nothing happens (only the jog dial lights up its white ring). Any suggestions to try?

Hoping I can fix it with something simple (factory reset maybe?) before I return it to Amazon.

Thanks

-S

Hi,
I am currently testing Logic X in conjunction with a Behringer X-Touch and 2 extenders.
Is it normal that some green level indicators on the X-touch extendes keep illuminated even tho there is no sound playing?
They even stay illuminated when switching banks.

When I click once on the  desktop and back on Logic, the lights are reset?!
Is there a fix for this ?
eg: