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81,045 posts
  • New
    Djs58
    Newcomer - Level 1
    2020-12-27

    Hello I wonder if you can help. I have a brand new x-Touch and am having very intermittent success getting the item to connect properly in Logic. Sometimes it works, sometimes it just has a blank screens, sometimes half the controls work, the rest don't. I've just updated to 1.21 and now it doesn't work at all. I can see it connected in Control/Setup (as Mackie Control) and the yellow ! goes as it sees the machine but no faders react, screens stay blank. Please help! Thanks

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    0 14
  • New
    Izio72
    Newcomer - Level 1
    2020-12-14

    Salve,please have you keep spare parts for Behringer BCR2000?

    This is the potentiometer with switch of the Bcr 2000. I am attaching pictures. If you also have a knob, you can add it to your purchase. I think the pot is 19/20Kohm, diameter 6mm and height 25mm: But surely you will have a pattern with part serial number.

    Thanks

    Fabrizio Danieli

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    0 14
    • Izio72
      Nigel67 Hi Fabrizio, for spare parts, please go to the support tab at the top of the page, scroll down to the bottom of the new page that opens and submit a spares ticket via the spares tab. A colleague will then be able to get back to you with pricing and availability. Many thanks
      • December 14, 2020
      • Spare parts Bcr2000
        Izio72 Done, very thanks!
        • 1
        • ·
        • December 15, 2020
  • New
    lpagross
    Newcomer - Level 1
    2020-12-14

    I'm on a Mac. It appears that the Windows editor for the X-Touch Mini has been uploaded twice instead of the Mac editor. Can anyone confirm that there isn't a Mac editor or upload the Mac editor? Thanks,

    Gordon

    0 13
    • lpagross
      DaveMorrison As far as I remember, there has never been an editor for Mac. There are lots of "Music Tribe" windows apps that have no Mac equivalents.
      • December 14, 2020
      • X-Touch Mini editor
        lpagross Oh well, thanks for letting me know.
        • December 14, 2020
  • New
    Brunoph
    Newcomer - Level 1
    2020-11-12

    Hello friends! I have the following problem: the power board of my BCF2000 is burning fuses and won't turn on anymore ... Where can I buy another board, or get it fixed? I tried to get the service manual, but Behringer does not provide it ... And there is no authorized assistance in Brazil .... Does anyone have experience with this equipment? If I knew the voltages coming out of the board, I would be able to fix it ... Thanks in advance!

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  • vincenttessier
    Newcomer - Level 1
    2020-07-24

    Hello all,

     

    I just received my brand new Berhinger X Touch One, that I will use with my macbook pro and Cubase 10.5 Elements. I updated the firmware to 1.07 and followed the step to set it up, (clicked on STOP + the knob to select Cubase as a DAW + then in Cubase did the proper set-up, see screen attached) it worked well for 10mn but then i started to have some issues. Basically the controls don't respond when I press them, but when I press play on my keyboard bar space, the controller is responding and I can see the music play, the timer / bars moving, if i click on a track, the fader moves etc but again, not the other way around, when I want to use the controller to change things in Cubase, it doesn't respond.

     

    I am not so sure about the Generic Control section, isn't it redundant woth the Mackie control section?

    Also, I changed the USB cable, i'm not using the one that was coming with the controller, I don't think that changes anything as to me a USB cable is a USB cable, right? Or do I have to use the one provided?

     

     

    Thanks!

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