Hello, I've purchased a used BCF2000, the problem is when in zero position, the 1st fader is slightly below the rest of the fader.

I've tried run the calibration use method: turn off > hold learn button > turn on > release learn button, but the problem is still there.

Is there any physical adjustment to the fader, to align with the rest fader?

Just got my new X-touch. Plugged it in and powered up, but nothing happens (only the jog dial lights up its white ring). Any suggestions to try?

Hoping I can fix it with something simple (factory reset maybe?) before I return it to Amazon.

Thanks

-S

Hi,
I am currently testing Logic X in conjunction with a Behringer X-Touch and 2 extenders.
Is it normal that some green level indicators on the X-touch extendes keep illuminated even tho there is no sound playing?
They even stay illuminated when switching banks.

When I click once on the  desktop and back on Logic, the lights are reset?!
Is there a fix for this ?
eg:

Hello I wonder if you can help. I have a brand new x-Touch and am having very intermittent success getting the item to connect properly in Logic. Sometimes it works, sometimes it just has a blank screens, sometimes half the controls work, the rest don't. I've just updated to 1.21 and now it doesn't work at all. I can see it connected in Control/Setup (as Mackie Control) and the yellow ! goes as it sees the machine but no faders react, screens stay blank. Please help! Thanks

Salve,please have you keep spare parts for Behringer BCR2000?

This is the potentiometer with switch of the Bcr 2000. I am attaching pictures. If you also have a knob, you can add it to your purchase. I think the pot is 19/20Kohm, diameter 6mm and height 25mm: But surely you will have a pattern with part serial number.

Thanks

Fabrizio Danieli

Hello friends! I have the following problem: the power board of my BCF2000 is burning fuses and won't turn on anymore ... Where can I buy another board, or get it fixed? I tried to get the service manual, but Behringer does not provide it ... And there is no authorized assistance in Brazil .... Does anyone have experience with this equipment? If I knew the voltages coming out of the board, I would be able to fix it ... Thanks in advance!

Hello all,

I just received my brand new Berhinger X Touch One, that I will use with my macbook pro and Cubase 10.5 Elements. I updated the firmware to 1.07 and followed the step to set it up, (clicked on STOP + the knob to select Cubase as a DAW + then in Cubase did the proper set-up, see screen attached) it worked well for 10mn but then i started to have some issues. Basically the controls don't respond when I press them, but when I press play on my keyboard bar space, the controller is responding and I can see the music play, the timer / bars moving, if i click on a track, the fader moves etc but again, not the other way around, when I want to use the controller to change things in Cubase, it doesn't respond.

I am not so sure about the Generic Control section, isn't it redundant woth the Mackie control section?

Also, I changed the USB cable, i'm not using the one that was coming with the controller, I don't think that changes anything as to me a USB cable is a USB cable, right? Or do I have to use the one provided?

Thanks!