I purchased the TC HELICON PERFORM VE off of a friend. They lost the original cord but sent a video of them turning the device on by plugging it in with their guitar pedal chord. I have tried both a 12v 2a and 12v 1a power chord and neither of them worked. I tried integrating it into my setup with midi, mic, and audio interface and it still didn't turn on. I also tried plugging the chord into various outlets. Is there a reason why my device isn't turning on, what do I do? 

Hello:
Can someone tell me the steps to follow to update MIC MECHANIC? I can't update it, before it had a lot of echo repeats, now it only does 2 repeats.

After downloading the file, the only update that appears is old, (year 2014)

thank you very much, greetings.

I have one of the first TC Helicon Play Acoustic you could get in the USA. So new, in fact, they didn't even label the buttons correctly! That said, it hit the ground running with me and has made this working musician thousands of dollars. I've loved it's simplicity (I ditchted the mixing board for it!). I don't use nearly all the features. In fact, I only use it to route and sweeten me and my guitar. It has been a workhorse and has never let me down. Lately though, towards the end of the night, I swear it starts adding a bit of far off background vocals to the signal. At first, I thought it was patrons singing along, then I notice no one is singing. I've had a few folks ask me about it and frankly I am a bit puzzled. See, I don't use any of the harmony capabilities of this unit. Just straight up guitar, with some body rez and a little reverb on the voice. That is all. So... I wondered if anyone else has ever noticed any mysterious "voices" in the output of their Acoustic Play? It is very subtle. Just enough to make me question my sanity. Anyone?