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259,802 members
138,220 posts
  • New
    vpn19
    Newcomer - Level 1
    2021-11-16

    How can I connect my clarity M stereo to Motu M4? This interface doesn't have spdif, only line outs (RCA).

    0 12
    • vpn19
      PedroRodrigues Hi vpn, the Clarity M Stereo does not offer an analogue input so you would not be able to connect your Motu M4 directly to the Clarity M . The unit offers AES3 and S/PDIF inputs as well as it can operated via Plug-in mode on your DAW. I would suggest to check a few S/PDIF converters that any help you on this set up and output form your monitor out on your M4 and inputting on the Clarity M via S/PDIF. I hope this helps. Thank you
      • Nov 17
  • New
    EdgarRothermich
    Newcomer - Level 1
    2021-04-24

    I recently bought the LM2n Plugin, but it doesn't work properly in Logic Pro. The Radar GUI is displayed 1/4 of the size in the lower-left corner. I contacted Apple and they told me that it needs to be upgraded to support "apply scaling factor for retina".

    The current version is from 2018 and I'm wondering if the Plugin is still supported or EOL.

     

     

    read more...
    0 84
    • EdgarRothermich
      KyleJohnson Hello, Kyle here with Music Tribe. In order for us to assist with this issue we will need more information from you. Could you please contact us through the Support>Technical Support portal at the top of the page?
      • Apr 24
  • New
    goodtime_vs
    Contributor - Level 2
    2021-04-09

    Hello guys,

    Could somebody help me to find out the possible manufacture date of Konnekt 48 device I've purchased recently? Its Serial Number is (21) 10070257 and TC Item Number is 967300051. Another interested detail that OPTO and ADAT toslink ports have different design, OPTO ones have no covers, but ADAT ones have doors. I've attached a photo of the internals as well (can provide more, if needed).

    Thanks,
    Vitalii

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    0 76
    • goodtime_vs
      goodtime_vs More photos:
      • Apr 9
    • goodtime_vs
      PedroRodrigues Hi goodtime_vs please consider that from your serial number I think your unit was manufactured in 2007 but I cannot confirm this information
      • Apr 14
      • Possible manufacture date of Studio Konnekt 48 audio interface
        goodtime_vs In case anybody needs it, the latest firmware is installed with the drivers and located here: C:\Program Files (x86)\TC Electronic\TC Near\Firmware
        • 1
        • ·
        • Apr 16
  • New
    Wellroundedproductions
    Newcomer - Level 1
    2021-02-02

    I have a brand new out of the box unit that will not boot past the "clarity m" logo. Everything is still boxed from factory... I am beyond disappointed. Is there any hard resets? Or anything I can try on my end? Or a hardware repair? What's the warranty on these things? :(

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    0 117
    • Wellroundedproductions
      Nigel67 Hi, i am sorry to hear that you are experiencing issues on your product straight out of the box. If it is still under 30 days old, then I would advise contacting the shop that you purchased the unit from and ask for DOA replacement. If it is over 30 days old, then please click on the support tab at the top of the page. In the new page that opens, scroll down and click on the Service tab and submit a ticket. I would not advise opening the unit in any way as this will void your warranty. Have you tried connecting the unit to a computer and seeing if you can upgrade the software? Please check this link for upgrading. There are also instructions in the user manual.
      https://community.musictribe.com/pages/kba?articleId=5e1bec50-2ecd-ea11-a812-000d3ac693d8&brand=TC%20Electronic
      • Feb 1
      • “Clarity M Stereo”
        Wellroundedproductions Unfortunately it won’t boot to the point where I can put it in usb mode. Yes this is a bran new item. Unfortunately it sat in the box unopened for more than 30 days really bummed. I submitted a ticket but this suckssss
        • 1
        • ·
        • Feb 2
      • “Clarity M Stereo”
        Nigel67 I can only apologise again. One of my colleagues will take care of the repair details for you. This is definitely not to the standards that we strive to meet.
        • Feb 2
    • Wellroundedproductions
      GoosesGaggle123 i am having the same issue, any advice?
      • Apr 8