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  • Dioking
    Newcomer - Level 1
    2020-10-11

    the pedal emits a continuous beep when switching on, even after the update the problem continues.

    0 120
    • Dioking
      Nigel67 The unit does appear to be faulty. Have you tried a different power supply or running it off a battery? Have you tried loading in a different Toneprint just in case the existing one has corrupted software. If you run in byepassed, do you still get the tone? If so, then please go to the support tab at the top of the page and submit a service ticket. We can then get your unit to to take a look at
      • October 11, 2020
    • Dioking
      Dioking I tested it with another source and the problem continued, bypassing it does not emit the beep, when turning off the source and turning it back on it stops emitting the beep and returns to working normally, but after a while off when I turn on it emits this beep again .
      Even using the 2290 mode and not the toneprint as in the video, can the toneprint interfere with the operation?
      • October 13, 2020
    • Dioking
      Nigel67 The unit does appear to have a fault. If bypass works fine but as soon as you switch in the Toneprint (or after a while) the noise comes back, then I would say that you have a component fault. The toneprints that you are loading are standard factory ones, none that you have modified? Try loading the toneprint called flashback default. If the unit still makes the noise, then you will need to get it serviced by going to the support tab at the top of the page and submitting a service request ticket.
      • October 13, 2020
      • Problem with flashback delay
        Dioking ok I will do the procedure, but if the problem remains, I believe it is impracticable to send the pedal for repair in the USA, as I live in São Paulo / Brazil, in this case I would have the possibility of sending you an electronic plate so that you can exchange it, I am a technician electronic, but it’s difficult for me to fix it because I don’t have an electronic pedal layout or components like a processor, memories or any other dedicated CI.
        • October 14, 2020
      • Problem with flashback delay
        Nigel67 Hi, sorry, I was unaware of the country in which you reside. In this case, if the unit is still under warranty, then you should take it back to the reseller that you purchased it from and claim warranty or DOA if within 30 days of purchase.
        • October 19, 2020